Re: filmscanners: Vuescan - Ed Hamrick - Thanks
I don't understand either the condemnation or the worship. All I know is, in the dark days of the Polaroid SS 4000, when Insight 3.5 was all that was available in the US, scanning bw was almost hopeless. But it was the only 4000 ppi scanner in that price range. Vuescan 5.x made it possible for me to buy and use the scanner. I don't think Silverfast was even finished yet. Whenever there was a problem, if I clearly stated it, and especially if I inculded a log file, Ed responded. If I was vauge, it was harder to get answers. -- Jim Hayes
Re: filmscanners: Vuescan - Ed Hamrick - Thanks
At 13:09 22/03/2001 -0500, you wrote: Has Ed left this list? I hope not. But, please, think for a moment before you follow Art Entlich's lead in condemning Ed. I wish to defend Art accused of masterminding Ed's departure. There was nothing wrong with Art's statement, I support it fully. We all appreciate Ed's achievement, but please, don't turn this list into a fan club. I read with interest all Ed's postings, but it was obvious, Ed had a commercial interest in participating in the list. Some say, Ed is charging 40 USD only. True, but WE do some marketing for him, we do recommend HIS product. So, I would say, win-win situation.
filmscanners: Vuescan - Ed Hamrick - Thanks
Has Ed left this list? I hope not. But, please, think for a moment before you follow Art Entlich's lead in condemning Ed. I don't know Ed Hamrick and I don't pretend to speak for him. But for the last two years, I have read every message with Vuescan in the title or body on this list. I have watched as Ed fielded all sorts of requests and questions from this group. He has done it with amazing grace and patience. Your perspective has been distorted if you agree with Entlich's opinion that Ed has abandoned his public or is showing a disregard for people on this list. This is true for three reasons: (1) You have come to expect too much. Your $40.00 did not include unlimited access to the developer. No other company provides this. What makes you think that Ed could sustain this level of support? How many other developers do you address by their first name? We all have software that cost us 10 times as much. We don't expect 10 times as much support. Yes, you have been getting great support and it was wonderful. But don't take it for granted. Don't think that Ed is obligated to continue this level of support. I personally think Ed might resume this list. But if he does not, please don't whine about it. If Ed does come back, treat his time with a little more respect, remember that he probably has 1,000 customers and you are just one of them. (2) Dealing with demands of product development and customer support are not easy to balance. Ed's focus will naturally swing back and forth. Expect Ed to pay less attention to this list from time to time. And if this means that you have to actually go see if a new release is out, don't think of it as a hardship. (3) What I think most people on this list may not recognize is technology like Vuescan is not driven by user input. What will make Vuescan better are the same features that you (and I) paid for: better scans. The user interface, that part of Vuescan you interact with on the screen, is a secondary part. The primary emphasis has to be on making better scans via better color adjustment, better defect removal, better noise immunity, etc. Given a choice between supporting customers via this list or developing better scans on more platforms, I'm sure Ed knows that development is more important. People buy Vuescan based on its performance - scans first and a user-friendly interface second. Think back over some conversations about Vuescan in this sense (look farther back than the last three weeks) and put yourself in Ed's shoes. Do you see how some of these messages could be considered OT? Can you see any reason why he might back away from this list for a while? Be nice, ask Ed to come back and if he does not, try to look beyond yourself. Ed, if your still reading this list, thanks for the support from someone who thinks Vuescan is still a great product at a great price. Bob Leonard [EMAIL PROTECTED]
RE: filmscanners: Vuescan - Ed Hamrick - Thanks
Bob, Extremely well put, and 100% on the mark. Thanks for stating my feelings in such a succinct fashion. Cliff Ober -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Bob Leonard Sent: Thursday, March 22, 2001 12:10 PM To: [EMAIL PROTECTED] Subject: filmscanners: Vuescan - Ed Hamrick - Thanks Has Ed left this list? I hope not. But, please, think for a moment before you follow Art Entlich's lead in condemning Ed. I don't know Ed Hamrick and I don't pretend to speak for him. But for the last two years, I have read every message with Vuescan in the title or body on this list. I have watched as Ed fielded all sorts of requests and questions from this group. He has done it with amazing grace and patience. Your perspective has been distorted if you agree with Entlich's opinion that Ed has abandoned his public or is showing a disregard for people on this list. This is true for three reasons: (1) You have come to expect too much. Your $40.00 did not include unlimited access to the developer. No other company provides this. What makes you think that Ed could sustain this level of support? How many other developers do you address by their first name? We all have software that cost us 10 times as much. We don't expect 10 times as much support. Yes, you have been getting great support and it was wonderful. But don't take it for granted. Don't think that Ed is obligated to continue this level of support. I personally think Ed might resume this list. But if he does not, please don't whine about it. If Ed does come back, treat his time with a little more respect, remember that he probably has 1,000 customers and you are just one of them. (2) Dealing with demands of product development and customer support are not easy to balance. Ed's focus will naturally swing back and forth. Expect Ed to pay less attention to this list from time to time. And if this means that you have to actually go see if a new release is out, don't think of it as a hardship. (3) What I think most people on this list may not recognize is technology like Vuescan is not driven by user input. What will make Vuescan better are the same features that you (and I) paid for: better scans. The user interface, that part of Vuescan you interact with on the screen, is a secondary part. The primary emphasis has to be on making better scans via better color adjustment, better defect removal, better noise immunity, etc. Given a choice between supporting customers via this list or developing better scans on more platforms, I'm sure Ed knows that development is more important. People buy Vuescan based on its performance - scans first and a user-friendly interface second. Think back over some conversations about Vuescan in this sense (look farther back than the last three weeks) and put yourself in Ed's shoes. Do you see how some of these messages could be considered OT? Can you see any reason why he might back away from this list for a while? Be nice, ask Ed to come back and if he does not, try to look beyond yourself. Ed, if your still reading this list, thanks for the support from someone who thinks Vuescan is still a great product at a great price. Bob Leonard [EMAIL PROTECTED]
RE: filmscanners: Vuescan - Ed Hamrick - Thanks
I guess I have to agree with these sentiments. I use a SS4000 and an Epson 1640 SU Photo mostly for astrophotos which means I do raw scans and process in PS and/or PW. Since Polaroid appears to have stopped developing software for the SS4000, my only option was Silverfast. To go this route, it would require a different package for each system costing a total of ~$500. The features I really wanted were multi-scanning and better grain removal. These I got with Vuescan for $40 with essentially unlimited upgrades and unlimited e-mail technical support from the developer. If that's not one of the best deals going, I don't know what is. Regards, Frank -- From: Bob Leonard[SMTP:[EMAIL PROTECTED]] Reply To: [EMAIL PROTECTED] Sent: Thursday, March 22, 2001 1:09 PM To: [EMAIL PROTECTED] Subject: filmscanners: Vuescan - Ed Hamrick - Thanks Has Ed left this list? I hope not. But, please, think for a moment before you follow Art Entlich's lead in condemning Ed. I don't know Ed Hamrick and I don't pretend to speak for him. But for the last two years, I have read every message with Vuescan in the title or body on this list. I have watched as Ed fielded all sorts of requests and questions from this group. He has done it with amazing grace and patience. Your perspective has been distorted if you agree with Entlich's opinion that Ed has abandoned his public or is showing a disregard for people on this list. This is true for three reasons: (1) You have come to expect too much. Your $40.00 did not include unlimited access to the developer. No other company provides this. What makes you think that Ed could sustain this level of support? How many other developers do you address by their first name? We all have software that cost us 10 times as much. We don't expect 10 times as much support. Yes, you have been getting great support and it was wonderful. But don't take it for granted. Don't think that Ed is obligated to continue this level of support. I personally think Ed might resume this list. But if he does not, please don't whine about it. If Ed does come back, treat his time with a little more respect, remember that he probably has 1,000 customers and you are just one of them. (2) Dealing with demands of product development and customer support are not easy to balance. Ed's focus will naturally swing back and forth. Expect Ed to pay less attention to this list from time to time. And if this means that you have to actually go see if a new release is out, don't think of it as a hardship. (3) What I think most people on this list may not recognize is technology like Vuescan is not driven by user input. What will make Vuescan better are the same features that you (and I) paid for: better scans. The user interface, that part of Vuescan you interact with on the screen, is a secondary part. The primary emphasis has to be on making better scans via better color adjustment, better defect removal, better noise immunity, etc. Given a choice between supporting customers via this list or developing better scans on more platforms, I'm sure Ed knows that development is more important. People buy Vuescan based on its performance - scans first and a user-friendly interface second. Think back over some conversations about Vuescan in this sense (look farther back than the last three weeks) and put yourself in Ed's shoes. Do you see how some of these messages could be considered OT? Can you see any reason why he might back away from this list for a while? Be nice, ask Ed to come back and if he does not, try to look beyond yourself. Ed, if your still reading this list, thanks for the support from someone who thinks Vuescan is still a great product at a great price. Bob Leonard [EMAIL PROTECTED]
Re: filmscanners: Vuescan - Ed Hamrick - Thanks
Bob, Very nicely said.. Dale - Original Message - From: "Bob Leonard" [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Thursday, March 22, 2001 1:09 PM Subject: filmscanners: Vuescan - Ed Hamrick - Thanks Has Ed left this list? I hope not. But, please, think for a moment before you follow Art Entlich's lead in condemning Ed. I don't know Ed Hamrick and I don't pretend to speak for him. But for the last two years, I have read every message with Vuescan in the title or body on this list. I have watched as Ed fielded all sorts of requests and questions from this group. He has done it with amazing grace and patience.
Re: filmscanners: Vuescan - Ed Hamrick - Thanks
I don't know Ed Hamrick For what it's worth, I have worked with Ed as a programmer in another field, and can attest that he is one of the nicest, most generous-spirited people who you could hope to meet in person as well as on the net, as well as one of the best programmers. I use VueScan these days because the interface has improved - usually I scan slides raw, using the color adjustments from time to time for slides almost always using whitepoint when I get an itch to do negatives. Earlier, I left VueScan alone (except for for problem pictures) because I liked Insight's UI better, but didn't blame Ed for that. When he turned his attention to UI, this aspect quickly acquired the features I needed. I have also supported multiple platforms as a programmer, and can attest that it isn't easy. To do this and handle user mail at the same time is an almost sure recipe for burnout; in fact user mail alone is often sufficient (it happened to me doing both in computational chemistry, and I observed a half-life of 1 year in others doing it). Bill Ross
RE: filmscanners: Vuescan - Ed Hamrick - Thanks
Frank, Polaroid has NOT stopped developing software for the SS4000. Within the next 30 days we will be shipping the Sprintscan120 with a new version of Insight, v5.0, with more updates to come. David Hemingway Polaroid Corporation -Original Message- From: Frank Parrotta [mailto:[EMAIL PROTECTED]] Sent: Thursday, March 22, 2001 3:36 PM To: '[EMAIL PROTECTED]' Subject:RE: filmscanners: Vuescan - Ed Hamrick - Thanks I guess I have to agree with these sentiments. I use a SS4000 and an Epson 1640 SU Photo mostly for astrophotos which means I do raw scans and process in PS and/or PW. Since Polaroid appears to have stopped developing software for the SS4000, my only option was Silverfast. To go this route, it would require a different package for each system costing a total of ~$500. The features I really wanted were multi-scanning and better grain removal. These I got with Vuescan for $40 with essentially unlimited upgrades and unlimited e-mail technical support from the developer. If that's not one of the best deals going, I don't know what is. Regards, Frank -- From: Bob Leonard[SMTP:[EMAIL PROTECTED]] Reply To: [EMAIL PROTECTED] Sent: Thursday, March 22, 2001 1:09 PM To: [EMAIL PROTECTED] Subject: filmscanners: Vuescan - Ed Hamrick - Thanks Has Ed left this list? I hope not. But, please, think for a moment before you follow Art Entlich's lead in condemning Ed. I don't know Ed Hamrick and I don't pretend to speak for him. But for the last two years, I have read every message with Vuescan in the title or body on this list. I have watched as Ed fielded all sorts of requests and questions from this group. He has done it with amazing grace and patience. Your perspective has been distorted if you agree with Entlich's opinion that Ed has abandoned his public or is showing a disregard for people on this list. This is true for three reasons: (1) You have come to expect too much. Your $40.00 did not include unlimited access to the developer. No other company provides this. What makes you think that Ed could sustain this level of support? How many other developers do you address by their first name? We all have software that cost us 10 times as much. We don't expect 10 times as much support. Yes, you have been getting great support and it was wonderful. But don't take it for granted. Don't think that Ed is obligated to continue this level of support. I personally think Ed might resume this list. But if he does not, please don't whine about it. If Ed does come back, treat his time with a little more respect, remember that he probably has 1,000 customers and you are just one of them. (2) Dealing with demands of product development and customer support are not easy to balance. Ed's focus will naturally swing back and forth. Expect Ed to pay less attention to this list from time to time. And if this means that you have to actually go see if a new release is out, don't think of it as a hardship. (3) What I think most people on this list may not recognize is technology like Vuescan is not driven by user input. What will make Vuescan better are the same features that you (and I) paid for: better scans. The user interface, that part of Vuescan you interact with on the screen, is a secondary part. The primary emphasis has to be on making better scans via better color adjustment, better defect removal, better noise immunity, etc. Given a choice between supporting customers via this list or developing better scans on more platforms, I'm sure Ed knows that development is more important. People buy Vuescan based on its performance - scans first and a user-friendly interface second. Think back over some conversations about Vuescan in this sense (look farther back than the last three weeks) and put yourself in Ed's shoes. Do you see how some of these messages could be considered OT? Can you see any reason why he might back away from this list for a while? Be nice, ask Ed to come back and if he does not, try to look beyond yourself. Ed, if your still reading this list, thanks for the support from someone who thinks Vuescan is still a great product at a great price. Bob Leonard [EMAIL PROTECTED]
Re: filmscanners: Vuescan - Ed Hamrick - Thanks
On Thursday, March 22, Bob Leonard wrote: Has Ed left this list? I hope not. Rhetorical? I have watched as Ed. Your perspective has been distorted if you agree with Entlich's opinion ""Ed" and "Entlich", is this a clue that you may have a degree of bias? IMO both have made valuable contributions to the list. You have come to expect too much. How do you know what my expectations are? What makes you think that Ed could sustain this level of support? How many other developers do you address by their first name? Didn't say I did think that and, quite a few :-) Yes, you have been getting great support and it was wonderful. But don't take it for granted. Don't think that Ed is obligated to continue this level of support. I personally think Ed might resume this list. But if he does not, please don't whine about it. If Ed does come back, treat his time with a little more respect, remember that he probably has 1,000 customers and you are just one of them. Well, you're making more assumptions here about my behaviour so I won't answer this except to say that in the emails I have sent to Ed I have been respectful. As a small example of that, I always try to remember to write his products correctly: VueScan, VuePrint, VueIcons and VueSlide. (2) Dealing with demands of product development and customer support are not easy to balance. Ed's focus will naturally swing back and forth. Expect Ed to pay less attention to this list from time to time. And if this means that you have to actually go see if a new release is out, don't think of it as a hardship. Agree with all this although there is no way to find out about the changes from one version to another from the download. What I think most people on this list may not recognize is technology like Vuescan is not driven by user input. What will make Vuescan better are the same features that you (and I) paid for: better scans. The user interface, that part of Vuescan you interact with on the screen, is a secondary part. The primary emphasis has to be on making better scans via better color adjustment, better defect removal, better noise immunity, etc. Well, yes and no. Personally, I wouldn't mind using a CLI but it seems (from mailings) that others want a better interface and have given a message that the product produces good scans and they would like more attention paid to the interface. Given a choice between supporting customers via this list or developing better scans on more platforms, I'm sure Ed knows that development is more important. People buy Vuescan based on its performance - scans first and a user-friendly interface second. It seems to me (from emails) that Ed the recognises the need for *a* balance between quality of scan and the user interface. Think back over some conversations about Vuescan in this sense (look farther back than the last three weeks) and put yourself in Ed's shoes. Do you see how some of these messages could be considered OT? Can you see any reason why he might back away from this list for a while? I thought Ed asked for feedback (and isn't this a point Art was making). Perhaps the number and range of comments reflect the esteem that VueScan is held in. Be nice, ask Ed to come back What, all of us email him asking him to come back? Ed, if your still reading this list, thanks for the support from someone who thinks Vuescan is still a great product at a great price. Is there half an implication here that you think many on the list have downgraded their view of VueScan? If so, where is the evidence? I hope that VueScan continues to develop and that it's users and Ed continue to benefit from the developments. Bob Armstrong PS: By the way, this evening (22:40 GMT) VueScan 7.0.4 is available for download.
Re: filmscanners: Vuescan - Ed Hamrick - Thanks
Cliff Ober wrote: Bob, Extremely well put, and 100% on the mark. Thanks for stating my feelings in such a succinct fashion. Cliff Ober -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Bob Leonard Sent: Thursday, March 22, 2001 12:10 PM To: [EMAIL PROTECTED] Subject: filmscanners: Vuescan - Ed Hamrick - Thanks Has Ed left this list? I hope not. But, please, think for a moment before you follow Art Entlich's lead in condemning Ed. Perhaps my "condemnation" was somewhat misunderstood. I was certainly not condemning Ed for being on this list, or for all the Vuescan messages, which for me, as a non-user, were OT to my needs. It just strikes me that the timing of his leaving were rather auspicious, considering a week earlier his question about Vuescan improvements brought this list to generating over 150 messages a day, a rare amount, and then soon after that he left the list for "too many OT messages". To me there was a certain irony to that. Further, in regard to his users on this list, of which there appear to be a fair number, it seems it would have been "proper" to have mentioned he had signed off, so they weren't writing to themselves here, thinking he was still reading, and he could have created a method to send upgrade notices to this list, or inform others where to go for them. Yes, Ed provided much information here, was receptive to a point of comments and criticism of his software, and is probably overburdened with work. I won't argue any of that. I simply believe he received quality feedback in return which also had value. As I said to someone in private email, after being one of the life's of the party, it is generally good manners to say good-bye when you leave. ;-) Art
Re: filmscanners: Vuescan - Ed Hamrick - Thanks
Agree with all this although there is no way to find out about the changes from one version to another from the download. The txt file that comes with each version contains a list of what the changes are from version to version. Dale
Re: filmscanners: Vuescan - Ed Hamrick - Thanks
Agree with all this although there is no way to find out about the changes from one version to another from the download. The txt file that comes with each version contains a list of what the changes are from version to version. Dale And the release notes are also available on the website so you can decide whether you need the upgrade before you even download. Stan === Photography by Stan McQueen: http://www.smcqueen.com
