Re: [Finale] [FInale] Bizarre articulation/expression symptoms

2011-10-28 Thread Andrew Levin
Thanks, Steve,

You've pointed me in the right direction. But no luck yet.

It does seem to be related to metatools. I seem to be able to program them, but 
not to execute them.

I held down each metatool in turn (for expressions and articulations) and 
clicked 25 times on each. Then quit and restarted. No change.

Here's another oddity:

EXPRESSION TOOL: Some metatools work, and some don't. When I click on, say, 
shift-1, the dialog box comes up and says I already have an expression set for 
1. But when I attempt to use it I get nothing. But others work.

ARTICULATION TOOL: when I simply click on any note I get the same articulation 
(dot-dash). When I use metatools, some work, some don't. Specifically, the 
entire top row gives me a dot-dash; in the second row, everything from W to the 
right; in the third row, everything from J to the right; and in the fourth row, 
everything from N to the right. But in no case can I get the dialog box (for 
either tool) to come up to make a selection.

So, how does one find the offending metatool? Just keep mashing away? 
Arrgg! I'm a 20-year user of Finale and, while it hasn't been frustration 
free, I've never run across something like this.

Any other ideas, anyone?

Andrew Levin

(Again, please copy any messages to ale...@clemson.edu)


 From: Fiskum, Steve fisk...@jspaluch.com
 Subject: Re: [Finale] Bizarre articulation/expression symptoms
 Date: October 28, 2011 11:59:00 AM EDT
 To: finale@shsu.edu finale@shsu.edu
 Cc: Andrew Levin ale...@clemson.edu
 Reply-To: finale@shsu.edu finale@shsu.edu
 
 
 Hello Andrew,
 
 This sounds similar to stuck metatools bug. What happens is that Finale
 will somewhat randomly stick metatools like the number 1 or the letters c or
 i (my common ones). If you do not have anything assigned to those metatools
 when you click on a note, the results are as you have described and nothing
 gets placed. 
 
 There really is no permanent fix for this bug. The temporary fix is to find
 the problematic meta tool and strike the key several times to release it
 (5-20 times depending on my frustration and frequency of this bug) or quit
 and restart Finale.
 
 This bug affects all metatools in all tools and is program wide so when you
 have a virtual stuck key while in the Articulation tool this same stuck
 key will be stuck in the Expression tool and Smart Shape tool. It's a real
 PITA. This is not a hardware problem. I've tried different keyboards,
 desktops, and laptops.
 
 Please note that while testing for this bug I've gone through the OS to see
 if the same key is stuck in any other programs while Finale has it stuck and
 it is not. This is a Finale, Mac, OS 10.6-10.7 FIN10, FIN11, FIN12 issue.
 I've been documenting this bug for a while and on many different machines
 but just cannot come up with a reason as to when or why it occurs.
 
 Hope this helps.
 
 Steve
 
 
 
 From: Andrew Levin ale...@clemson.edu
 Subject: [Finale] Bizarre articulation/expression symptoms
 Date: October 28, 2011 11:19:11 AM EDT
 To: finale@shsu.edu finale@shsu.edu
 Reply-To: finale@shsu.edu finale@shsu.edu
 
 
 Hello, all,
 
 Weird stuff is happening here and I'd appreciate your thoughts.
 
 While in Finale 2011c (Mac) on a file I've been working on for a few days, 
 when opening the file I've been working on, I can't add articulations or 
 expressions. The cursor changes to the cross-hairs with the little note, 
 telling me that FInale is aware of where the cursor is, but clicking 
 produces no response. (And I am in the correct layer).
 
 Now, clicking on existing articulations or expressions brings up the 
 appropriate dialog box, but I can't make new ones.
 
 Here's my setup:
 
 SCHOOL
 New iMac 27
 Mac OS 10.7.2
 
 HOME
 Older iMac 27
 Mac OS 10.7.2
 
 I shuttle the file back and forth via Dropbox, but that hasn't been 
 problematic in the past. 
 
 All was working fine at home, but when I got to school yesterday it 
 exhibited these symptoms. After lots of fussing around, including trashing 
 Finale 2011 Preferences and com.MakeMusic.Finale.plist from my 
 userLibraryPreferences folder, and also reinstalling my default files, 
 somehow I got it to work again. Then when home today, opening up the file on 
 Dropbox, what previously worked at home is now not working. And none of my 
 tricks from yesterday at school are working at home. Arrgghhh!!
 
 Interestingly, I can VPN to school from home and work on the file, but it's 
 WAY too slow. At this point I'm going to go to school to work, but I'll 
 check my email for solutions from your collective experience, because I, of 
 course, have to be able to work from home, too.
 
 I'm fairly new to Lion (a week or so ago), so I don't know if that's coming 
 into play here. I don't know what else to do.
 
 Any thoughts?
 
 Andrew Levin
 
 PS - I'm on the digest, so if you reply could you also copy to me directly? 
 Thanks. (ale...@clemson.edu)
 
 
 

___
Finale mailing 

Re: [Finale] [FInale] Bizarre articulation/expression symptoms

2011-10-28 Thread Fiskum, Steve
Hello Adrew,

I didn't say to hold down the metatool key and click 5-20 times. You need to
strike the keys on the keyboard 5-20 times in order to unstick the stuck
key. Also, because you probably don't have the stuck key used as a metatool
you need to strike other keys. But I'm really surprised that after a restart
it didn't clear up for you (updated...I see that it did).

Here is another user's email I received privately after I put this up on the
list (which I'm sure he won't mind me placing up on the list).
--
From: Thomas Schaller
Date: Fri, 28 Oct 2011 11:21:39 -0500

wow, that's interesting - I thought it was my keyboard slowly going dead on
the letter T - my situation is that is happens 99% of the time with the
letter T
--
This bug is one of those nasty bugs that you think you, as the user, are the
problem but with diligent testing you will find that it is Finale.

Update (your email came in as I was writing this):
I'm glad you are back up and running. Your answer points to the stuck
metatool bug. I would recommend performing Jef's fix especially if you don't
know what key is stuck.

Have a great weekend.
Steve Fiskum



10/28/11 3:44 PM, Andrew Levin ale...@clemson.edu wrote:

 Thanks, Steve,
 
 You've pointed me in the right direction. But no luck yet.
 
 It does seem to be related to metatools. I seem to be able to program them,
 but not to execute them.
 
 I held down each metatool in turn (for expressions and articulations) and
 clicked 25 times on each. Then quit and restarted. No change.
 
 Here's another oddity:
 
 EXPRESSION TOOL: Some metatools work, and some don't. When I click on, say,
 shift-1, the dialog box comes up and says I already have an expression set for
 1. But when I attempt to use it I get nothing. But others work.
 
 ARTICULATION TOOL: when I simply click on any note I get the same articulation
 (dot-dash). When I use metatools, some work, some don't. Specifically, the
 entire top row gives me a dot-dash; in the second row, everything from W to
 the right; in the third row, everything from J to the right; and in the fourth
 row, everything from N to the right. But in no case can I get the dialog box
 (for either tool) to come up to make a selection.
 
 So, how does one find the offending metatool? Just keep mashing away?
 Arrgg! I'm a 20-year user of Finale and, while it hasn't been frustration
 free, I've never run across something like this.
 
 Any other ideas, anyone?
 
 Andrew Levin
 
 (Again, please copy any messages to ale...@clemson.edu)
 
 
 From: Fiskum, Steve fisk...@jspaluch.com
 Subject: Re: [Finale] Bizarre articulation/expression symptoms
 Date: October 28, 2011 11:59:00 AM EDT
 To: finale@shsu.edu finale@shsu.edu
 Cc: Andrew Levin ale...@clemson.edu
 Reply-To: finale@shsu.edu finale@shsu.edu
 
 
 Hello Andrew,
 
 This sounds similar to stuck metatools bug. What happens is that Finale
 will somewhat randomly stick metatools like the number 1 or the letters c or
 i (my common ones). If you do not have anything assigned to those metatools
 when you click on a note, the results are as you have described and nothing
 gets placed. 
 
 There really is no permanent fix for this bug. The temporary fix is to find
 the problematic meta tool and strike the key several times to release it
 (5-20 times depending on my frustration and frequency of this bug) or quit
 and restart Finale.
 
 This bug affects all metatools in all tools and is program wide so when you
 have a virtual stuck key while in the Articulation tool this same stuck
 key will be stuck in the Expression tool and Smart Shape tool. It's a real
 PITA. This is not a hardware problem. I've tried different keyboards,
 desktops, and laptops.
 
 Please note that while testing for this bug I've gone through the OS to see
 if the same key is stuck in any other programs while Finale has it stuck and
 it is not. This is a Finale, Mac, OS 10.6-10.7 FIN10, FIN11, FIN12 issue.
 I've been documenting this bug for a while and on many different machines
 but just cannot come up with a reason as to when or why it occurs.
 
 Hope this helps.
 
 Steve
 
 
 
 From: Andrew Levin ale...@clemson.edu
 Subject: [Finale] Bizarre articulation/expression symptoms
 Date: October 28, 2011 11:19:11 AM EDT
 To: finale@shsu.edu finale@shsu.edu
 Reply-To: finale@shsu.edu finale@shsu.edu
 
 
 Hello, all,
 
 Weird stuff is happening here and I'd appreciate your thoughts.
 
 While in Finale 2011c (Mac) on a file I've been working on for a few days,
 when opening the file I've been working on, I can't add articulations or
 expressions. The cursor changes to the cross-hairs with the little note,
 telling me that FInale is aware of where the cursor is, but clicking
 produces no response. (And I am in the correct layer).
 
 Now, clicking on existing articulations or expressions brings up the
 appropriate dialog box, but I can't make new ones.
 
 Here's my setup:
 
 SCHOOL
 New iMac 27
 Mac OS 10.7.2
 
 HOME
 Older iMac 27
 Mac OS 10.7.2
 
 I