Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-10 Thread Jussi-Ville Heiskanen
Michael Snow wrote:
 On 6/9/2010 12:12 AM, Jussi-Ville Heiskanen wrote:
   
 Michael Snow wrote:

 
 There have been a lot of red herrings brought up on all sides of that
 issue. Use of images in a context that is on-topic and educational is
 clearly one of those, although I would suggest that we can do better at
 supporting reader choice, because it's really the reader we should be
 putting in control of their own quest for information.

  
   
 I am bound to disagree on the last point there. Our mission
 is not to make choices or to enable choices by any party, in
 terms of what is available. We make things available, and they
 should *be* available. If people want to provide subsets of what
 we provide, that is their affair. It isn't any part of our mission.

 
 My point has nothing to do with making things unavailable. There are 
 other ways of supporting reader choice. As for the pretense that it's 
 possible to sidestep value decisions about making or enabling choices, 
 just by adopting availability as a default, that's simply wrong. The 
 present situation involving interlanguage links is a perfect 
 illustration of that. Regardless of which interface approach we adopted, 
 the links were going to remain available, there was no thought that they 
 would be deleted or that feature eliminated. The question is how they 
 are going to be available, at what point we are going to present the 
 reader with the choice, and what mechanisms will be used to enable those 
 choices. Those are crucial questions to confront in our work, and they 
 apply to much more than just interlanguage links, important as those are.


   

You are precisely accurate in terms of the reason why people
are so offended by the collapsing of interlanguage links, is
just because that is against our mission.

And that is just a minor way of going against our mission. I would
suggest nobody even encompass going more directly against that
mission.


Yours,

Jussi-Ville Heiskanen


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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-09 Thread Jussi-Ville Heiskanen
Michael Snow wrote:
 There have been a lot of red herrings brought up on all sides of that 
 issue. Use of images in a context that is on-topic and educational is 
 clearly one of those, although I would suggest that we can do better at 
 supporting reader choice, because it's really the reader we should be 
 putting in control of their own quest for information.
   

I am bound to disagree on the last point there. Our mission
is not to make choices or to enable choices by any party, in
terms of what is available. We make things available, and they
should *be* available. If people want to provide subsets of what
we provide, that is their affair. It isn't any part of our mission.


Yours,

Jussi-Ville Heiskanen


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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-09 Thread Gerard Meijssen
Hoi,
The WMF has as its strategy to invest in what has the highest impact. Given
limited resources that makes sense. It also means that while philosophically
as volunteers we do not have to make such choices, the WMF will and does.

It is obvious that depending on your point of view, the choices made by the
WMF can be fortunate or less so. You are right that it is not in our mission
to make choices, but reality is different. The question is what choices to
make and what their likely impact is. This brings you to two competing
fundamentals; what has the most effect and what is the period to measure
those effects.
Thanks,
   GerardM

On 9 June 2010 09:12, Jussi-Ville Heiskanen cimonav...@gmail.com wrote:

 Michael Snow wrote:
  There have been a lot of red herrings brought up on all sides of that
  issue. Use of images in a context that is on-topic and educational is
  clearly one of those, although I would suggest that we can do better at
  supporting reader choice, because it's really the reader we should be
  putting in control of their own quest for information.
 

 I am bound to disagree on the last point there. Our mission
 is not to make choices or to enable choices by any party, in
 terms of what is available. We make things available, and they
 should *be* available. If people want to provide subsets of what
 we provide, that is their affair. It isn't any part of our mission.


 Yours,

 Jussi-Ville Heiskanen


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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-09 Thread Michael Snow
On 6/9/2010 12:12 AM, Jussi-Ville Heiskanen wrote:
 Michael Snow wrote:

 There have been a lot of red herrings brought up on all sides of that
 issue. Use of images in a context that is on-topic and educational is
 clearly one of those, although I would suggest that we can do better at
 supporting reader choice, because it's really the reader we should be
 putting in control of their own quest for information.

  
 I am bound to disagree on the last point there. Our mission
 is not to make choices or to enable choices by any party, in
 terms of what is available. We make things available, and they
 should *be* available. If people want to provide subsets of what
 we provide, that is their affair. It isn't any part of our mission.

My point has nothing to do with making things unavailable. There are 
other ways of supporting reader choice. As for the pretense that it's 
possible to sidestep value decisions about making or enabling choices, 
just by adopting availability as a default, that's simply wrong. The 
present situation involving interlanguage links is a perfect 
illustration of that. Regardless of which interface approach we adopted, 
the links were going to remain available, there was no thought that they 
would be deleted or that feature eliminated. The question is how they 
are going to be available, at what point we are going to present the 
reader with the choice, and what mechanisms will be used to enable those 
choices. Those are crucial questions to confront in our work, and they 
apply to much more than just interlanguage links, important as those are.

--Michael Snow

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-09 Thread Jussi-Ville Heiskanen
phoebe ayers wrote:

 I adore the word pellucid. But Gerard is right: simply put we can't
 and don't do everything. We don't make every piece of information
 available to every single person in the world -- yet.

I do admit that many actors in the wikimedia universe have
been forced to retreat into more comfortable positions to
defend, the front line contributors are quite happy to fight
the good fight, and total informational availability. You or no
specific contributor need not be in the front line, but I do say
to every body in the front line, personally I am shoulder to
shoulder with you. Back to back.


Yours,

Jussi-Ville Heiskanen



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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-07 Thread Elias Gabriel Amaral da Silva
2010/6/2 Aryeh Gregor simetrical+wikil...@gmail.com:
 On Wed, Jun 2, 2010 at 2:50 PM, Gregory Maxwell gmaxw...@gmail.com wrote:
 Who cares if people click them a lot?  The space they formally
 occupied is filled with nothing now.

 Interface clutter is not psychologically free.  Empty space is better
 than space filled with mostly-useless controls.  Whether these
 particular controls are worth it I don't know, but the general
 principle of hiding seldom-used things is sound.

(Taking English as example)

Problem is, for most readers with a first language other than English,
English Wikipedia is now annoying and slightly less useful. someone
coming from Google might find English Wikipedia (due to enormous
pagerank) but really want to read in her own language; the collapsing
may make them to simply close the window, and try the next result.
Might seem too dramatic, but this happens in practice.

If one wants to talk about usability, it's important to keep track the
most impaired users, because they have more urgent needs. (Yeah,
people with little English skills are actually in a disadvantageous
position on wiki-en: there are few multilingual clues at the first
spot, and then the see in the language I prefer section is now
behind an unnecessary Languages)

[

BTW, I liked that universal signs idea of some poster I lost track
here. I just think it doesn't really apply to the language list (that
should be fully expanded), but rather to Discussion, Edit, etc

Some universal symbols:

http://en.wikipedia.org/wiki/Recycling_symbol

http://en.wikipedia.org/wiki/No_symbol

http://en.wikipedia.org/wiki/Power_symbol

http://en.wikipedia.org/wiki/Hazard_symbol

http://en.wikipedia.org/wiki/International_Symbol_of_Access

http://en.wikipedia.org/wiki/List_of_international_common_standards

If those (and others) were properly used on Wikipedia menus, it would
be more accessible to people with poor English skills.

]

-- 
Elias Gabriel Amaral da Silva tolkiend...@gmail.com

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-07 Thread Mariano Cecowski


--- El dom 6-jun-10, Michael Snow wikipe...@verizon.net escribió:
  I always think I don't have the page in my watchlist!!!
 
  Now, that's a reason to complain (Lynch the usability team!)
     
 I trust that at least the last part of this was meant as a
 joke, but I  think it's worth a comment anyway. 

Michael, that was really off-topic, unnecessary, and a complete waste of bytes. 

When you write something sarcastically, the social connotations have zero 
relevance. I was ridiculing the excess of violence in the thread, that leads to 
nothing constructive. 
But then, perhaps the level of aggressiveness has reached a point where obvious 
sarcasm is taken literally?


MarianoC.-


PS: And to be fair; taking the lynching thing as a sensitive issue in USA is 
badly US centric; the term is used worldwide and in hundreds of languages, and 
has no necessary connection with black people.


  

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-07 Thread Michael Snow
On 6/6/2010 9:03 PM, Jussi-Ville Heiskanen wrote:
 Michael Snow wrote:

 Similarly, we know that the community population skews young and male.
 That has important consequences, and some of those unfortunately
 reinforce our lack of diversity. It's been pointed out what a
 male-centric approach we sometimes have, in the enthusiasm and manner
 with which certain subjects are covered, and the oblivious attitude
 toward potential offensiveness of various images. This comes across to
 all too many women as a hostile culture. Most large online communities
 do not have the kind of gender imbalance we have. This is a serious
 issue we need to address. The foundation could do targeted outreach
 forever to recruit underrepresented groups (whether it's ethnicity, age,
 gender, or other factors), and it would accomplish very little without
 significant improvements in our culture.
  
 Well, yes and no.

 Historically the first time the offensiveness of images
 on wikipedia first came to a head (so to speak), was
 the images on [[Clitoris]]. At least in that instance the
 contributors who feigned the images as being offensive
 to viewers -- while in many cases claiming *they* personally
 weren't at all offended (!!) -- were predominantly male. My
 recollection was/is that the defenders of a photographic
 image on that page, instead of a schematic drawing, were
 mostly female.

There have been a lot of red herrings brought up on all sides of that 
issue. Use of images in a context that is on-topic and educational is 
clearly one of those, although I would suggest that we can do better at 
supporting reader choice, because it's really the reader we should be 
putting in control of their own quest for information.
 I don't deny the general point about the testosterone-laden
 atmosphere in some areas of our community, but I do want
 to note that even in the latest controversy over images, the
 person on the Board of Trustees who came strongest in
 defense of a unfettered retention of sensual images of
 educational value was its (single?) female member. It
 would be a serious mistake to claim that she was doing
 so only to fit in with the lads.

(I assume you mean Kat, but she is not the only female board member.)

I'm certainly not suggesting that. Sometimes it's easier to strongly 
argue positions that are counterintuitive to the role people might 
expect of you, because people are unlikely to suggest your convictions 
are skewed by your personal characteristics. I also think the focus on 
simple retention or deletion is almost a red herring sometimes, despite 
the conduct of another board member which basically framed the debate 
that way. The board's initial statement about educational images is kind 
of stuck there too, but we've been working on something a little more 
nuanced to come soon. In the meantime, I would encourage people to look 
at the discussion that's been happening on the Commons village pump 
regarding educational image use more generally.

--Michael Snow

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-07 Thread Ray Saintonge
Andreas Kolbe wrote:
 I used the interwiki links all the time in this manner at work, and still do. 
 It was one of the things that turned me on to Wikipedia and caused me to 
 start contributing, and eventually to register an account. 

 As others have said, if the interwiki links had not been visible by default, 
 I likely would not have discovered the feature, or discovered it only much 
 later. 

 An interesting thing is that even if the interwiki articles were poor, or 
 incomplete, there was usually enough context provided to pick out the key 
 terms in the field in the relevant languages, providing a starting point for 
 further research and confirmation in and outside of Wikipedia. Extremely 
 useful.

   
There is another way in which the interwiki links are useful.  We need 
to remember that an article in one language is often developed without 
reference to the corresponding article in a different language.  They 
are written quite independently from each other, and thus can give 
different perspectives on the same subject, or highlight different 
aspects of the same subject.  In a controversial topic the differences 
could be startling.

Given the availability of translations that are just a click away, not 
even a native English speaker has to fear that clicking on an interwiki 
link will produce an unintelligible page. There could even be value to a 
double list which gives the option of viewing the other language article 
in its original form or in its machine translation.

Ec

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-07 Thread Andrew Gray
On 7 June 2010 08:42, Ray Saintonge sainto...@telus.net wrote:

 Given the availability of translations that are just a click away, not
 even a native English speaker has to fear that clicking on an interwiki
 link will produce an unintelligible page. There could even be value to a
 double list which gives the option of viewing the other language article
 in its original form or in its machine translation.

There is a piece of user js which was implemented on en which does
this, incidentally:

http://en.wikipedia.org/wiki/User:Manishearth/Scripts#Wikipedia_interwiki_translator

- it turns, eg, Espanol into Spanish (t), with the (t) link going
to a Google translate link for the target page.

I haven't used it much, but it's a useful tool to have.

-- 
- Andrew Gray
  andrew.g...@dunelm.org.uk

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-07 Thread Andreas Kolbe
--- On Mon, 7/6/10, Andrew Gray andrew.g...@dunelm.org.uk wrote:

 There is a piece of user js which was implemented on en
 which does
 this, incidentally:
 
 http://en.wikipedia.org/wiki/User:Manishearth/Scripts#Wikipedia_interwiki_translator
 
 - it turns, eg, Espanol into Spanish (t), with the (t)
 link going
 to a Google translate link for the target page.
 
 I haven't used it much, but it's a useful tool to have.

If you surf in Google Chrome, you get a bar on every foreign-language page 
asking you if you want to have the page (google-)translated into your language; 
one click then does the job. 

A.


  

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-07 Thread Roan Kattouw
Andrew Garrett agarr...@... writes:
 I will say to be fair that the best response to what you perceive as a
 poor design choice in somebody else's code is not to revert them and
 say There, I fixed it for you. Thank me later., but perhaps to
 discuss it with them first and find a compromise. There's an
 imperative to listen and respond to community feedback, but quietly
 changing somebody else's code against their explicit wishes is not a
 good way to make your point.
 
This is true. In that sense, I do feel that the revert itself was justified for
the exact reasons you state, but that the message sent by the revert summary was
harsh and authoritarian, as I said. Reverting that change with a gentler and
more helpful summary, or even just leaving it in for some time while a
compromise is being worked on (the latter should not be done as a rule, of
course, to discourage the point-making by disruption you speak of), would've
been a better course of action.

Roan Kattouw (Catrope)




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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-07 Thread Platonides
Andrew Garrett wrote:
 I will say to be fair that the best response to what you perceive as a
 poor design choice in somebody else's code is not to revert them and
 say There, I fixed it for you. Thank me later., but perhaps to
 discuss it with them first and find a compromise. There's an
 imperative to listen and respond to community feedback, but quietly
 changing somebody else's code against their explicit wishes is not a
 good way to make your point.

Have you looked at r67281? That was not a revert. Given the phrase
collapse all navs but the first it changed it to collapse all navs
but the first or the interwiki one. That was a bug fix, you might even
call it fine tuning collapsiblenavs.
And it was not *me* considering it a bug. It was backed up by the
community. I wasn't trying to make a point, just trying to finally fix
it and stop the mourning. I wasn't too successful :)

However, it wasn't against their explicit wishes, since they hadn't
expressed their wishes. Had they wontfixed bug 23497, I wouldn't have
done that. Or expressed that in the bug, or this thread... It's worth
noting the lack of feedback from the team here. There were a couple of
replies by Howie after the fact, but other than those, the only coding
staff replies were from Roan and you, which incidentally come both from
the community.

It was later revealed that Trevor had been on vacation for the last 2
weeks. That can partly explain the silence. I didn't know it. Although
that could be taken a reason /for/ changing the code, too.

We are editing each other code all the time. Extensions are more
individual than eg. core, but still a one-line patch shouldn't be an issue.
It was even stated later: Anyone is welcome to touch usability code, I
think the problem was that it was that it was against their wishes,
which I should have somehow guessed from being non-responsive.



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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-07 Thread Victor Vasiliev
On Mon, Jun 7, 2010 at 5:42 AM, Michael Snow wikipe...@verizon.net wrote:
 If you don't know the history of racial issues in the US, you might not
 realize just how serious a subject lynching is. In that cultural
 context, it is not something to be joked about.

Your post is a brilliant example of agressive disrespect of other
cultures where lynching is merely a verb which means execution by
mob (I think if you told someone in Russia that lyniching is an
offensive verb, he would most probably belive you said something
silly). Bear in mind that only 0.55 % of the world population are
sensitive about lyncing.

--vvv

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-07 Thread Birgitte SB


--- On Mon, 6/7/10, Victor Vasiliev vasi...@gmail.com wrote:

 From: Victor Vasiliev vasi...@gmail.com
 Subject: Re: [Foundation-l] hiding interlanguage links by default is a Bad 
 Idea, part 2
 To: Wikimedia Foundation Mailing List foundation-l@lists.wikimedia.org
 Date: Monday, June 7, 2010, 8:55 AM
 On Mon, Jun 7, 2010 at 5:42 AM,
 Michael Snow wikipe...@verizon.net
 wrote:
  If you don't know the history of racial issues in the
 US, you might not
  realize just how serious a subject lynching is. In
 that cultural
  context, it is not something to be joked about.
 
 Your post is a brilliant example of agressive disrespect of
 other
 cultures where lynching is merely a verb which means
 execution by
 mob (I think if you told someone in Russia that
 lyniching is an
 offensive verb, he would most probably belive you said
 something
 silly). Bear in mind that only 0.55 % of the world
 population are
 sensitive about lyncing.

That post can only being seen as an example of agressive disrespect of other 
cultures by people who think happening to be born in the USA is an agressive 
disrespect of other cultures.  Americans are people too!

Birgitte SB


  


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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-07 Thread Chad
On Mon, Jun 7, 2010 at 10:30 AM, Birgitte SB birgitte...@yahoo.com wrote:


 --- On Mon, 6/7/10, Victor Vasiliev vasi...@gmail.com wrote:

 From: Victor Vasiliev vasi...@gmail.com
 Subject: Re: [Foundation-l] hiding interlanguage links by default is a Bad 
 Idea, part 2
 To: Wikimedia Foundation Mailing List foundation-l@lists.wikimedia.org
 Date: Monday, June 7, 2010, 8:55 AM
 On Mon, Jun 7, 2010 at 5:42 AM,
 Michael Snow wikipe...@verizon.net
 wrote:
  If you don't know the history of racial issues in the
 US, you might not
  realize just how serious a subject lynching is. In
 that cultural
  context, it is not something to be joked about.

 Your post is a brilliant example of agressive disrespect of
 other
 cultures where lynching is merely a verb which means
 execution by
 mob (I think if you told someone in Russia that
 lyniching is an
 offensive verb, he would most probably belive you said
 something
 silly). Bear in mind that only 0.55 % of the world
 population are
 sensitive about lyncing.

 That post can only being seen as an example of agressive disrespect of other 
 cultures by people who think happening to be born in the USA is an agressive 
 disrespect of other cultures.  Americans are people too!

 Birgitte SB



This post can be seen as furthering an OT fork of this (otherwise
productive) thread. Can everyone who wants to discuss the cultural
sensitivities surrounding lynching please take it offlist? Thanks.

-Chad

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-07 Thread Lodewijk
(not pointing to anyone specifically)

could we please stop this side track now? I think everybody knows what the
other person means, and it doesn't really matter after all... at least not
to this discussion.

Lodewijk

2010/6/7 Birgitte SB birgitte...@yahoo.com



 --- On Mon, 6/7/10, Victor Vasiliev vasi...@gmail.com wrote:

  From: Victor Vasiliev vasi...@gmail.com
  Subject: Re: [Foundation-l] hiding interlanguage links by default is a
 Bad Idea, part 2
  To: Wikimedia Foundation Mailing List 
 foundation-l@lists.wikimedia.org
  Date: Monday, June 7, 2010, 8:55 AM
  On Mon, Jun 7, 2010 at 5:42 AM,
  Michael Snow wikipe...@verizon.net
  wrote:
   If you don't know the history of racial issues in the
  US, you might not
   realize just how serious a subject lynching is. In
  that cultural
   context, it is not something to be joked about.
 
  Your post is a brilliant example of agressive disrespect of
  other
  cultures where lynching is merely a verb which means
  execution by
  mob (I think if you told someone in Russia that
  lyniching is an
  offensive verb, he would most probably belive you said
  something
  silly). Bear in mind that only 0.55 % of the world
  population are
  sensitive about lyncing.

 That post can only being seen as an example of agressive disrespect of
 other cultures by people who think happening to be born in the USA is an
 agressive disrespect of other cultures.  Americans are people too!

 Birgitte SB





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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-07 Thread phoebe ayers
On Sun, Jun 6, 2010 at 9:03 PM, Jussi-Ville Heiskanen
cimonav...@gmail.com wrote:
 Michael Snow wrote:

 Similarly, we know that the community population skews young and male.
 That has important consequences, and some of those unfortunately
 reinforce our lack of diversity. It's been pointed out what a
 male-centric approach we sometimes have, in the enthusiasm and manner
 with which certain subjects are covered, and the oblivious attitude
 toward potential offensiveness of various images. This comes across to
 all too many women as a hostile culture. Most large online communities
 do not have the kind of gender imbalance we have. This is a serious
 issue we need to address. The foundation could do targeted outreach
 forever to recruit underrepresented groups (whether it's ethnicity, age,
 gender, or other factors), and it would accomplish very little without
 significant improvements in our culture.


snip
 person on the Board of Trustees who came strongest in
 defense of a unfettered retention of sensual images of
 educational value was its (single?) female member. It

Uh... much as I like Kat (and she's not the only female member,
there's also Bishakha), singling out her view as representative of all
women on the projects is, arguably, part of the problem. Are there so
few women speaking up as part of the community discussion that this is
really necessary?

(One interesting exercise is to count the number of posts by women on
this very list. Even controlling for pseudonyms and unknown
variability, it's still around 1/10 or lower, a good number of which
are from me. Many of the rest are from WMF staffers. Did you notice? I
do, every time I post, and not just because I try to not excessively
spam the list.)

-- Phoebe

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-07 Thread Austin Hair
On Mon, Jun 7, 2010 at 4:46 PM, Chad innocentkil...@gmail.com wrote:
 On Mon, Jun 7, 2010 at 10:30 AM, Birgitte SB birgitte...@yahoo.com wrote:
 --- On Mon, 6/7/10, Victor Vasiliev vasi...@gmail.com wrote:
 On Mon, Jun 7, 2010 at 5:42 AM,
 Michael Snow wikipe...@verizon.net
 wrote:
  If you don't know the history of racial issues in the
 US, you might not
  realize just how serious a subject lynching is. In
 that cultural
  context, it is not something to be joked about.

 Your post is a brilliant example of agressive disrespect of
 other
 cultures where lynching is merely a verb which means
 execution by
 mob (I think if you told someone in Russia that
 lyniching is an
 offensive verb, he would most probably belive you said
 something
 silly). Bear in mind that only 0.55 % of the world
 population are
 sensitive about lyncing.

 That post can only being seen as an example of agressive disrespect of 
 other cultures by people who think happening to be born in the USA is an 
 agressive disrespect of other cultures.  Americans are people too!

 Birgitte SB

 This post can be seen as furthering an OT fork of this (otherwise
 productive) thread. Can everyone who wants to discuss the cultural
 sensitivities surrounding lynching please take it offlist? Thanks.

This post can be seen as the list administrator asking everyone to be
cool, don't go looking for things to be offended by, and try to keep
what's already an obscenely long thread on-topic.

Thanks!

Austin

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-07 Thread Fajro
Maybe we should discuss if the usability is more important than
multilinguism (It's not!) in Wikimedia Projects.


On Mon, Jun 7, 2010 at 2:10 AM, Elias Gabriel Amaral da Silva 
 If one wants to talk about usability, it's important to keep track the
 most impaired users, because they have more urgent needs. (Yeah,
 people with little English skills are actually in a disadvantageous
 position on wiki-en: there are few multilingual clues at the first
 spot, and then the see in the language I prefer section is now
 behind an unnecessary Languages)

 BTW, I liked that universal signs idea of some poster I lost track
 here. I just think it doesn't really apply to the language list (that

How it doesn't apply?

 See the examples: http://languageicon.org/examples.php

 should be fully expanded), but rather to Discussion, Edit, etc

There is an uviversal edit button:
http://universaleditbutton.org/

 Some universal symbols:

 http://en.wikipedia.org/wiki/Recycling_symbol...

The language icon was inspired by those icons:

Feed icon: http://www.mozilla.org/foundation/feed-icon-guidelines/
Share icon: www.openshareicons.com/
Geotag icon: http://www.geotagicons.com/
OPML icon: http://opmlicons.com/

I think it's a good idea to use an icon for language.


-- 
Fajro

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-07 Thread David Gerard
On 7 June 2010 14:55, Victor Vasiliev vasi...@gmail.com wrote:
 On Mon, Jun 7, 2010 at 5:42 AM, Michael Snow wikipe...@verizon.net wrote:

 If you don't know the history of racial issues in the US, you might not
 realize just how serious a subject lynching is. In that cultural
 context, it is not something to be joked about.

 Your post is a brilliant example of agressive disrespect of other
 cultures where lynching is merely a verb which means execution by
 mob (I think if you told someone in Russia that lyniching is an
 offensive verb, he would most probably belive you said something
 silly). Bear in mind that only 0.55 % of the world population are
 sensitive about lyncing.


Michael's post, by claiming inflammatory content that was not actually
present at all, is the sort of thing that someone would post
attempting to derail a discussion. I don't think that was his intent,
but he still should have known better.


- d.

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-07 Thread Aryeh Gregor
On Sun, Jun 6, 2010 at 12:14 PM, Mark Williamson node...@gmail.com wrote:
 Aryeh, I was under the (apparently mistaken?) impression that at
 Wikipedia, the community makes the decisions

Not exactly.  If the community actually made decisions, Wikipedia
would be a direct democracy, and it's not.  The community does have a
large say in decisions, but it doesn't make them, in the end.
Particularly not on technical issues, which have always been
controlled by a much smaller group.

On Sun, Jun 6, 2010 at 1:22 PM, MZMcBride z...@mzmcbride.com wrote:
 You're simultaneously arguing for evidence-based decisions and explanations,
 while also adding to the pile of anecdotal (or simply made-up) logic behind
 the decisions (my first guess...).

Because evidence is a great thing, but judgment is necessary too.  It
would be nice if you could do everything strictly based on evidence,
but real life isn't so simple.

 And you're doing it as someone with the
 ability to gather actual, hard data on interlanguage link usage, which adds
 a bit more annoyance.

I have no more access to click data than you do.  I only have commit
access and toolserver root access, nothing else.

 As far as I'm aware, nobody has properly graphed interlanguage link
 occurrence on the English Wikipedia. The data I found querying non-redirects
 in the article namespace on the English Wikipedia is available here.[1] As
 you can see, 1774000 articles have 0 interlanguage links (53%). Looking at
 pages with 5 or fewer interlanguage links, it's 2948039 articles (88%).

That doesn't weight by views.  We care about people's ability to use
an average page *that they actually visit*, not a page selected
uniformly at random.  Some kind of view or click data is needed.

 The links are placed in the sidebar, which generally has more than enough
 room to accommodate these links. The links are completely out of the way,
 but still accessible to the user. While there has been some jibber-jabber
 about the page layout being psychologically free, having a few links in
 the sidebar that don't overlap anything or get in the way of anything hardly
 seems like it's going to cause user claustrophobia.

You can collect data from real usability studies, where people
actually sit in a room, with eye-tracking to see how much time they
waste looking at interface elements they aren't going to use.  This is
not practical to do for every single interface element.  Instead,
rules of thumb result from that kind of study, like reduce the number
of interface elements.  These may or may not be correct in any
particular case, but they are not jibber-jabber.

 The default should be flipped. There is near-universal agreement on this
 point at this point, including from Erik Moeller. I expect this will happen
 on Monday.

This might be a good idea.  I think a solution that only showed some
of the links might be even better (although maybe not), but I'm not
strongly committed to the idea that hiding the interlanguage links
entirely is better than showing them all, if those are the only two
choices right now.

On Sun, Jun 6, 2010 at 2:37 PM, David Levy lifeisunf...@gmail.com wrote:
 I'm not claiming that most users complain.  I'm noting that there are
 _some_ complaints when there's anything remotely worth complaining
 about (and sometimes even when there seemingly isn't).

Just because there are complaints about *many* problems, doesn't mean
there are complaints about *all* problems.  Some problems draw few to
no complaints, by their nature.  If every problem really did trigger
complaints, we wouldn't need usability studies -- we could find all
problems by just looking at complaints.  This isn't the case.

 So yes, it's true that any substantial change to the interlanguage
 links' default behavior would have generated complaints, regardless of
 whether it was a good idea.  This, however, does not automatically
 render said complaints invalid.

No, but it means the complaints are only worth as much as the
arguments they bring forth.

 If there were evidence that the longstanding configuration caused a
 problem addressed by the change, this likely would outweigh the
 complaints.  There is no such evidence.

There is ample evidence that when users are presented with more
buttons to click, they take longer to find what they want and make
more mistakes.  We can apply this generality to specific cases without
having to directly check it every time.  In fact, we have to, what
with our lack of infinite time and money.

 We frequently receive complaints from unregistered users lacking any
 meaningful degree of familiarity with the site.

Complaints like I can't access the site or I can't figure out how
to do X, not like I took half a second longer to find the interface
element I was looking for than if there had been no interlanguage
links.  The latter isn't even observable by users themselves, only in
usability studies.  But it makes a difference, when you add it up.

 Before investigating 

Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-07 Thread David Gerard
On 7 June 2010 16:52, Eugene Eric Kim ee...@blueoxen.com wrote:

 Good design isn't just about following the user path; it's also about
 guiding the users in a way that's appropriate to the mission of the
 work.


This appears to sum up the problem with this change: the usability
team focused on some ideal of usability, and ignored the fact that
they switched off an important path which people used to freely share
in the sum of all knowledge. That's our commitment.

Was the Foundation mission statement expressly part of the usability
initiative? Was the obvious conflict with the mission statement
considered when the list was switched to collapsed by default?

(That's a yes or no question, and I'd love to hear the answer.)


- d.

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-07 Thread David Levy
Aryeh Gregor wrote:

 Because evidence is a great thing, but judgment is necessary too.  It
 would be nice if you could do everything strictly based on evidence,
 but real life isn't so simple.

Agreed.  So why are you dismissing people's arguments on the basis
that they stem from such judgement (while simultaneously passing
similar judgement of your own)?  You can't have it both ways.

It's entirely reasonable to vigorously disagree with others'
arguments, of course.  But when the rationale is they are not backed
by data, it's unreasonable to exempt the user experience team and
yourself from this standard.

 Just because there are complaints about *many* problems, doesn't mean
 there are complaints about *all* problems.  Some problems draw few to
 no complaints, by their nature.

As previously noted, perceived clutter draws complaints.

 If every problem really did trigger complaints, we wouldn't need
 usability studies -- we could find all problems by just looking at
 complaints.  This isn't the case.

We've agreed that such comments mustn't be interpreted as
representative samples, so the value of usability studies is clear.

However, this particular problem was identified *not* through such a
study (despite the fact that one was ongoing), but through speculation
stemming from a general design principle of questionable
applicability.

 There is ample evidence that when users are presented with more
 buttons to click, they take longer to find what they want and make
 more mistakes.

In my observation, a list of twenty interlanguage links is perceived
*not* as twenty separate links, but as one coherent list.  It's
instantly clear that most or all of the labels are written in a
language foreign to the user, and little or no time is spent examining
them individually.

However, I'm not suggesting that my observation is sacrosanct; I
welcome scientific data.

 We can apply this generality to specific cases without having to
 directly check it every time.

Yes, but not when dealing with a materially different entity.

 We don't have the budget to run a usability study on every individual
 possible problem.

Of course not.  But for reasons explained throughout the discussion,
many of us regard this feature as immensely important and feel that it
should not be demoted in the absence of data indicating that the
change is beneficial.

Howie Fung has acknowledged that additional data is needed, and I
applaud this response.

David Levy

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-06 Thread Pedro Sanchez
On Sun, Jun 6, 2010 at 11:14 AM, Mark Williamson node...@gmail.com wrote:
 change it back if people complain loudly.  It means someone who
 happens to be in charge of making the decision needs to make a
 judgment call, based on all the evidence they have available.

 Aryeh, I was under the (apparently mistaken?) impression that at
 Wikipedia, the community makes the decisions, something like this:
 http://en.wikipedia.org/wiki/File:Mexico.Chis.EZLN.01.jpg

 I have seen a chorus of voices against this change, many have
 presented good, coherent arguments (despite your claim to the
 contrary). The community has spoken and continues speaking.

 m.

 ___

The counterargument goes along these lines
1) the complains are just because somethign is changed
  (the fact that this was used the other way if there weren't
interwikis, adding them would cause complain proves it's really not
an argument for or against something, and definitely it is not a way
to argue removing them is the proper course of action
2) The interwikis were not really frequantly used, so removing them
isn't that harmful (which is not an argument **for** removing it's an
argument about situation now not being as bad as it could be)
3) decision was made by experts (usability team) and they know
better than community about what a non-regular user needs.

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-06 Thread Andreas Kolbe
One thing that is undoubtedly good is that users now have the choice of 
displaying lists like the interwiki links, or not. The system seems to do a 
reasonable job remembering a user's preferences. Someone who prefers the 
interwiki links hidden can get them off his screen with a click. 

But the interwiki links should be there when a user first comes to the site. In 
particular as the single word Languages on the left does not make it 
immediately apparent that you can view an Arabic, Spanish or Hebrew article on 
the same topic you are currently looking up. This is a big part of what 
Wikipedia's mission is about.

People in Europe and Asia are more likely to speak several WP languages than 
people in the US or UK. I would bet money that non-native English speakers, who 
represent a very substantial proportion of en:WP readers, make greater use of 
the interwiki links in en:WP than native speakers.

Andreas

--- On Sun, 6/6/10, Aryeh Gregor simetrical+wikil...@gmail.com wrote:

 From: Aryeh Gregor simetrical+wikil...@gmail.com
 Subject: Re: [Foundation-l] hiding interlanguage links by default is a Bad 
 Idea, part 2
 To: Wikimedia Foundation Mailing List foundation-l@lists.wikimedia.org
 Date: Sunday, 6 June, 2010, 16:40
 On Fri, Jun 4, 2010 at 4:21 PM, David
 Levy lifeisunf...@gmail.com
 wrote:
  At the English Wikipedia, this is not so.  If we had
 a bike shed,
  there would be daily complaints about its color.
 
 I should say that *almost no* users complain about small
 things.  A
 tiny group of committed users will complain about small
 things, but
 they're not the targets of the Usability Initiative, so
 their
 complaints are not relevant here, *except* insofar as they
 provide
 reasoning or evidence about what most users think.  By
 contrast,
 complaints from occasional users are useful in usability
 discussions
 even if the users provide no reasoning, because the
 complaints are
 ipso facto evidence of a problem.  (But if we have
 only anecdotal
 evidence of complaints from occasional users, of course,
 that needs to
 be treated with the same caution as any anecdotal
 evidence.)
 
  I've encountered many complaints about clutter at the
 English
  Wikipedia (pertaining to articles, our main page and
 other pages), but
  not one complaint that the interwiki links caused
 clutter.
 
 My first guess would be that people didn't complain about
 interwiki
 links' clutter because they've always been there.  By
 the time you're
 comfortable enough with the site to complain, you just
 won't notice
 them.  I'd guess that the complaints you see are when
 things *change*.
  Experienced users are prone to complain when things
 change, because
 they've gotten used to how things are.  If we leave
 off the links for
 a year, then turn them back on, I predict we'd get
 complaints about
 clutter.
 
  However, assuming that the interwiki links benefit a
 relatively small
  percentage of users (still a non-negligible number in
 absolute terms),
  I've yet to see evidence that displaying them by
 default is
  problematic.  Like David Gerard, I desire access to
 the data behind
  this decision.
 
 Then say exactly what evidence you desire.  What test
 would you
 suggest to see whether hiding the links helped or harmed
 things?
 
 On Sat, Jun 5, 2010 at 1:30 AM, David Levy lifeisunf...@gmail.com
 wrote:
  Said data indicated only that the interwiki links were
 used relatively
  infrequently.  Apparently, there is absolutely no
 data suggesting that
  the full list's display posed a problem.  Rather,
 this is a hunch
  based upon the application of a general design
 principle whose
  relevance has not been established.
 
  Aryeh Gregor: You cited the importance of data (and
 the systematic
  analysis thereof).  In light of this explanation,
 what is your opinion
  now?
 
 Data is important.  It's also not always possible to
 gather.  When
 multiple things are competing for attention, you can make
 one or the
 other more prominent, and it will get correspondingly more
 clicks.
 But it's up to your judgment to assess whether that's a
 good thing or
 a bad thing: are more people finding what they actually
 want, or are
 people being distracted from what they actually want? 
 If we have more
 clicks on interlanguage links and less on other interface
 elements, is
 that good or bad?  If we wanted to maximize clicks on
 interlanguage
 links, we could always put them above the article text, so
 you have to
 scroll through them to get to the article text . . . but
 that's
 obviously ridiculous.
 
 As Greg said above, data is important, but it can be hard
 to apply
 correctly.  Sometimes you really have to use
 judgment.  But we could
 still use more data -- for instance, why do people usually
 click
 interlanguage links?  Do they usually understand the
 language they're
 reading the article in, or not?  We could have a
 little
 multiple-choice question that pops up a small percentage of
 the time
 when people click

Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-06 Thread MZMcBride
Aryeh Gregor wrote:
 My first guess would be that people didn't complain about interwiki
links'
 clutter because they've always been there.  By the time you're
comfortable
 enough with the site to complain, you just won't notice
them.  I'd guess that
 the complaints you see are when things *change*.
 Experienced users are prone
 to complain when things change, because
they've gotten used to how things are.
 If we leave off the links for
a year, then turn them back on, I predict we'd
 get complaints about
clutter.

Not to beat a dead horse, but

You're simultaneously arguing for evidence-based decisions and explanations,
while also adding to the pile of anecdotal (or simply made-up) logic behind
the decisions (my first guess...). And you're doing it as someone with the
ability to gather actual, hard data on interlanguage link usage, which adds
a bit more annoyance.

As far as I'm aware, nobody has properly graphed interlanguage link
occurrence on the English Wikipedia. The data I found querying non-redirects
in the article namespace on the English Wikipedia is available here.[1] As
you can see, 1774000 articles have 0 interlanguage links (53%). Looking at
pages with 5 or fewer interlanguage links, it's 2948039 articles (88%).

You (or perhaps you, by proxy) are pushing this idea that hiding these links
reduced clutter. The reality is that there wasn't much clutter to begin
with, for a few reasons.

There is a direct correlation between article length and the number of
interlanguage links. For example, Barack Obama has 169 interlanguage
links, but the article is enormous, so it's not generally noticeable. I
could graph this correlation, but this post is more than enough investment
from me for the day.

The links are placed in the sidebar, which generally has more than enough
room to accommodate these links. The links are completely out of the way,
but still accessible to the user. While there has been some jibber-jabber
about the page layout being psychologically free, having a few links in
the sidebar that don't overlap anything or get in the way of anything hardly
seems like it's going to cause user claustrophobia.

When looking at the actual data, I don't see a clutter argument being very
strong or well supported. There have been proposals put forth to hide any
additional interlanguage links over 5, though in 88% of cases currently,
that will have no impact at all. It may be a valid idea to implement in the
future, though it also introduces a lot of issues about how you would select
the five most prominent links. And, as always, you have to weight the cost
of development time and resources against the benefit of improving a small
percent of pages (12% on the English Wikipedia, likely much less on the
other projects).

The default should be flipped. There is near-universal agreement on this
point at this point, including from Erik Moeller. I expect this will happen
on Monday.

And, for those curious, the article with 243 interlanguage links is True
Jesus Church.

MZMcBride

[1] http://toolserver.org/~mzmcbride/count-langlinks.txt



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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-06 Thread Bence Damokos
Regarding clutter and ease of finding the right language I believe it helps
a lot if the user realizes that the languages are listed in their native
form and are mostly in alphabetic order.
What often causes difficulty for me is the fact that the languages are often
in some strange order (e.g. ordered by their country code instead of the
displayed text, cf. Bahasa Indonesia, which makes it harder to spot with a
glance whether the article exists on my home wiki or not ).

I would welcome the UX team's opinion on how to improve on the ordering and
consistency of the links (e.g. where to put languages in different scripts
in the order; would it be helpful if the user's suspected native tongue was
offered more prominently by bolding it or putting it to the beginning of the
list) without necessarily hiding the links.
Could we use the technology used to guess the putative native tongue of our
readers to offer them a chance to start the article in their native WP -
possibly through Google Translator Toolkit, without sacrificing general
usability and annoying our casual readers?

Best regards,
Bence Damokos
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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-06 Thread David Levy
Aryeh Gregor wrote:

 I should say that *almost no* users complain about small things.  A
 tiny group of committed users will complain about small things, but
 they're not the targets of the Usability Initiative, so their
 complaints are not relevant here, *except* insofar as they provide
 reasoning or evidence about what most users think.

I'm not claiming that most users complain.  I'm noting that there are
_some_ complaints when there's anything remotely worth complaining
about (and sometimes even when there seemingly isn't).

So yes, it's true that any substantial change to the interlanguage
links' default behavior would have generated complaints, regardless of
whether it was a good idea.  This, however, does not automatically
render said complaints invalid.

If there were evidence that the longstanding configuration caused a
problem addressed by the change, this likely would outweigh the
complaints.  There is no such evidence.

 By contrast, complaints from occasional users are useful in usability
 discussions even if the users provide no reasoning, because the
 complaints are ipso facto evidence of a problem.  (But if we have only
 anecdotal evidence of complaints from occasional users, of course, that
 needs to be treated with the same caution as any anecdotal evidence.)

Agreed.  I don't assert that the anecdotal evidence proves that the
change was detrimental.  But we have *no* evidence (apart from
speculation) that it was beneficial.

 My first guess would be that people didn't complain about interwiki
 links' clutter because they've always been there.

Or maybe there simply wasn't a problem.

 By the time you're comfortable enough with the site to complain, you
 just won't notice them.

We frequently receive complaints from unregistered users lacking any
meaningful degree of familiarity with the site.

 I'd guess that the complaints you see are when things *change*.

See above.

 Experienced users are prone to complain when things change, because
 they've gotten used to how things are.

Even among experienced users, complaints don't arise only when
something changes.  In fact, people complain that design elements are
stale and should undergo change for the sake of change.

 If we leave off the links for a year, then turn them back on, I
 predict we'd get complaints about clutter.

You just explained why such a response is inevitable (and I agree).

 Then say exactly what evidence you desire.  What test would you
 suggest to see whether hiding the links helped or harmed things?

Before investigating potential solutions, there should be evidence of
a problem.  I disagree with the strategy of implementing a significant
UI modification on a hunch and testing to see whether this helped or
harmed things.

I don't know the extent to which the study is ongoing, but it should
include (or should have included) questions intended to assess the
harm (or lack thereof) caused by the interlanguage links' default
visibility.  Until this is shown to be detrimental, the links' utility
(which we know to be nonzero) is irrelevant.

Additionally, Howie Fung has cited interlanguage link usage data as a
major factor in the decision, and I find it very troubling that the
team gathered such statistics exclusively from the English Wikipedia
(given the intention to deploy a single setup across the board).  It
is not reasonable to assume that the links are used with comparable
frequency at other Wikipedias (particularly the smaller ones, whose
articles often contain less information).

But even if we go with the 0.95% figure, I (and others) dispute the
belief that this is negligible.  It isn't clear whether this refers to
users or clicks (as the explanation's wording conflicts in this
respect), but let's assume that it refers to users.  (If it refers to
clicks, the percentage of users obviously is substantially higher.)
At an organization like eBay or Rhapsody, a design element relied upon
by ~1% of users could be considered expendable for the sake of a
subjectively prettier layout.  Conversely, at the Wikimedia projects,
such a feature can be mission-critical.

The application of a general design principle (without due
consideration of atypical circumstances that might render it
inapplicable) is not a sound approach.

 Data is important.  It's also not always possible to gather.

You cited the absence of further data as a reason to reject
assertions stemming from speculation and anecdotal evidence.  We now
know that no attempt was made to gather the data needed to determine
whether the change is beneficial (or even addresses an actual
problem).

 When multiple things are competing for attention, you can make one or
 the other more prominent, and it will get correspondingly more clicks.
 But it's up to your judgment to assess whether that's a good thing or
 a bad thing: are more people finding what they actually want, or are
 people being distracted from what they actually want?  If we have more
 clicks on interlanguage 

Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-06 Thread Tim Landscheidt
Aryeh Gregor simetrical+wikil...@gmail.com wrote:

 [...]
 Data is important.  It's also not always possible to gather.  When
 multiple things are competing for attention, you can make one or the
 other more prominent, and it will get correspondingly more clicks.
 But it's up to your judgment to assess whether that's a good thing or
 a bad thing: are more people finding what they actually want, or are
 people being distracted from what they actually want?  If we have more
 clicks on interlanguage links and less on other interface elements, is
 that good or bad?  If we wanted to maximize clicks on interlanguage
 links, we could always put them above the article text, so you have to
 scroll through them to get to the article text . . . but that's
 obviously ridiculous.

 As Greg said above, data is important, but it can be hard to apply
 correctly.  Sometimes you really have to use judgment.  But we could
 still use more data -- for instance, why do people usually click
 interlanguage links?  Do they usually understand the language they're
 reading the article in, or not?  We could have a little
 multiple-choice question that pops up a small percentage of the time
 when people click on an interlanguage link.

 My suspicion is that a long list is not ideal.  Yes, people will see
 it for what it is and they'll be able to find their language easily
 enough if they look.  But it's distracting, and it's not obvious
 without (in some cases) a lot of scrolling whether there's anything
 below it.  If we could use some heuristic to pick a few languages to
 display, with a prominent More link at the bottom, I suspect that
 would be superior.

 But first we should gather data on click rates for the list fully
 expanded and unexpanded.  Per-page click rates are important here --
 many articles have no interlanguage links, so will obviously pull down
 the average click rate despite being unaffected by the change.  What's
 the trend like as articles have more interlanguage links?  How many
 more interlanguage clicks are there for articles in twenty languages
 as opposed to five?  Can we plot that?  For each wiki separately, for
 preference?

 All this data gathering takes manpower to do, of course.  Maybe the
 usability team doesn't have the manpower.  If so, does anyone
 qualified volunteer?  If not, we have to make decisions without data
 -- and that doesn't automatically mean keep the status quo, nor
 change it back if people complain loudly.  It means someone who
 happens to be in charge of making the decision needs to make a
 judgment call, based on all the evidence they have available.
 [...]

But why base only the decision for interlanguage links on
click data? A rough estimate would say that the Edit
button is used by far less than 1% as well. (Not to speak of
View history or the various fundraiser banners.) Yet, the
original grant explicitly stated as a *goal* to ease the
edit process.

  So there is not only evidence to consider, but also
policy. We do want to emphasize: Everyone can edit!, so
we put an Edit button up there, even if it might disturb
someone's mind with clutter. Do we want to advertize:
This article is available in 100+ languages!, so someone
when reading another article without that long list will
think about translating this article to his mother tongue?
Or maybe just say: Awesome!

Tim


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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-06 Thread Roan Kattouw
Chad innocentkil...@... writes:
 I'd like to touch on this one particular point. The community HAS spoken
 and clearly wants it back the way it was. A volunteer even did so [0] but
 was reverted [1] with the message that UI changes to Vector are off-limits
 without some sort of prior discussion and approval.
 
 This sits with me _very_ badly. I don't disagree (in principle) that changes 
 to
 our user experience should be discussed and not implemented via fiat. But
 when you've got overwhelming consensus that this is the right course of
 action, reverting the change and declaring it off-limits to our committers
 is just wrong. Our volunteer developers do a pretty good job of judging and
 implementing community consensus, and saying that some things aren't
 negotiable sets a bad precedence.
 
I completely agree with this. Although the people that made and executed this
decision are my friends and coworkers, I increasingly feel the need to call them
out on this particular action. We, the usability team, exist to improve the
appearance and usability of the site, not to own or monopolize these topics.
This revert, particularly the tone (and, to a lesser degree, the substance) of
the revert summary, sends the message that we do in fact claim that monopoly;
that any decision about usability goes through us; that our code is a sacred
work that may only be touched with prior approval of a staff member, and that
any mortal who dares violate these sacred commandments will experience the Wrath
of the Immediate Revert.

There is no doubt in my mind that all members of the usability team, as well as
other people involved with our work, will reject these notions instantly upon
reading them. I am convinced that every single one of them has the genuine
desire to work with the community in mutual respect rather than to impose their
views upon them. However, they have failed to be cooperative, having appeared
rather authoritarian in both their actions and their (mostly unconscious)
messaging. I am certain this was not their intention, but that doesn't mean it
wasn't inappropriate.

About the issue at hand: there seems to be an overwhelming consensus that the
collapsing of the language links should be reverted, be it permanently or in
anticipation of a different solution. The Foundation has been neglecting to do
this for too long now. Unless someone stops me, I will reinstate Plationdes'
revert and deploy it to the live site tomorrow morning (PDT).

Roan Kattouw (Catrope)

P.S.: Except for the last sentence, this post expresses my opinions as a
community member, not as a contractor for the Foundation.

 


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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-06 Thread Mariano Cecowski
I can't believe that with all the complains no one has yet brought up the fact 
that the 'watch' has been replaced by a star that turns blue instead of yellow.

I always think I don't have the page in my watchlist!!!

Now, that's a reason to complain (Lynch the usability team!)

MarianoC.-

--- El dom 6-jun-10, Victor Vasiliev vasi...@gmail.com escribió:

 De: Victor Vasiliev vasi...@gmail.com
 Asunto: Re: [Foundation-l] hiding interlanguage links by default is a Bad 
 Idea, part 2
 Para: Wikimedia Foundation Mailing List foundation-l@lists.wikimedia.org
 Fecha: domingo, 6 de junio de 2010, 17:40
 On Sun, Jun 6, 2010 at 1:07 AM, Erik
 Moeller e...@wikimedia.org
 wrote:
  The original intent of the UX team, as I understand
 it, was to help
  readers find essential (frequently clicked) elements
 in the navigation
  more easily by collapsing less essential ones.
 
 This is wrong approach of reworking sidebar. To do it
 correctly, you
 have to prioritize existing things. Add icons to most
 important items
 and move them to the top (random article is far more
 popular than
 current events). Move toolbox to the bottom and, ensuring
 youself
 before that most users don't use it, hide it for anonymous
 users only.
 Move most probably used interwikis to the top (I'd
 volunteer for
 coding this if I was sure I had enough spare time this
 summer). Add
 language codes, they are much easier to understand and to
 look for in
 a long list than a language name in language itself. Add
 more icons,
 so things are distinguishable.
 
 Oh, and no wonder that IW links are used less in Vector
 than in
 Monobook. Monobook sidebar has clear division between
 blocks. Vector
 has some loosy line between them. Also, in Vector sidebar
 elements are
 on the grey background, so most people don't notice them.
 Honestly,
 the set of blue links on the grey background is one of the
 worst thing
 you may introduce to improve the usability of the sidebar.
 
 --vvv
 
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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-06 Thread Pedro Sanchez
On Sun, Jun 6, 2010 at 12:22 PM, MZMcBride z...@mzmcbride.com wrote:

 (...)
 The default should be flipped. There is near-universal agreement on this
 point at this point, including from Erik Moeller. I expect this will happen
 on Monday.

 And, for those curious, the article with 243 interlanguage links is True
 Jesus Church.

 MZMcBride

 [1] http://toolserver.org/~mzmcbride/count-langlinks.txt


Well, on eswiki we  have since today expanded by default after some
talk on our village pump, via MediaWiki:Vector.js

Once again, if the powers-that-be don't help communities to implement
their consensus, communities will find a workaround (we've seen this
over and over in the WM world).

This I believe will be the route taken by most large wikis in the long
run should default not be changed. This is kind of sad since if that
happens then the only wikis that will have collapsed by default will
be those who benefit the most with interwikis... the smaller ones.

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-06 Thread Fajro
On Sun, Jun 6, 2010 at 5:40 PM, Victor Vasiliev vasi...@gmail.com wrote:

 Oh, and no wonder that IW links are used less in Vector than in
 Monobook. Monobook sidebar has clear division between blocks. Vector
 has some loosy line between them. Also, in Vector sidebar elements are
 on the grey background, so most people don't notice them. Honestly,
 the set of blue links on the grey background is one of the worst thing
 you may introduce to improve the usability of the sidebar.

I totally agree.
That's why I prefer Monobook.

Well.. that and the stupid favorite/rate/bookmark star on the button watch.

--
Fajro

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-06 Thread Andrew Garrett
On Mon, Jun 7, 2010 at 6:23 AM, Roan Kattouw roan.katt...@gmail.com wrote:
 Chad innocentkil...@... writes:
 I'd like to touch on this one particular point. The community HAS spoken
 and clearly wants it back the way it was. A volunteer even did so [0] but
 was reverted [1] with the message that UI changes to Vector are off-limits
 without some sort of prior discussion and approval.

 This sits with me _very_ badly. I don't disagree (in principle) that changes 
 to
 our user experience should be discussed and not implemented via fiat. But
 when you've got overwhelming consensus that this is the right course of
 action, reverting the change and declaring it off-limits to our committers
 is just wrong. Our volunteer developers do a pretty good job of judging and
 implementing community consensus, and saying that some things aren't
 negotiable sets a bad precedence.

 I completely agree with this. Although the people that made and executed this
 decision are my friends and coworkers, I increasingly feel the need to call 
 them
 out on this particular action. We, the usability team, exist to improve the
 appearance and usability of the site, not to own or monopolize these topics.
 This revert, particularly the tone (and, to a lesser degree, the substance) of
 the revert summary, sends the message that we do in fact claim that monopoly;
 that any decision about usability goes through us; that our code is a sacred
 work that may only be touched with prior approval of a staff member, and that
 any mortal who dares violate these sacred commandments will experience the 
 Wrath
 of the Immediate Revert.

I will say to be fair that the best response to what you perceive as a
poor design choice in somebody else's code is not to revert them and
say There, I fixed it for you. Thank me later., but perhaps to
discuss it with them first and find a compromise. There's an
imperative to listen and respond to community feedback, but quietly
changing somebody else's code against their explicit wishes is not a
good way to make your point.

-- 
Andrew Garrett
http://werdn.us/

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-06 Thread Michael Snow
On 6/6/2010 2:57 PM, Mariano Cecowski wrote:
 I can't believe that with all the complains no one has yet brought up the 
 fact that the 'watch' has been replaced by a star that turns blue instead of 
 yellow.

 I always think I don't have the page in my watchlist!!!

 Now, that's a reason to complain (Lynch the usability team!)

I trust that at least the last part of this was meant as a joke, but I 
think it's worth a comment anyway. This is not so much related to 
usability or interlanguage links, but the larger issue some people have 
been highlighting about communication and culture.

If you don't know the history of racial issues in the US, you might not 
realize just how serious a subject lynching is. In that cultural 
context, it is not something to be joked about. For African-Americans 
online, talk about lynching is arguably more offensive than violations 
of Godwin's law. For me, this highlights some of the issues that make 
our culture much more closed than it should be.

I think we are often far too careless in the tone and language we use 
with each other. We need to both be more careful in how we communicate, 
and more forgiving of those who inadvertently make mistakes in this 
area. I'm happy to forgive a comment about lynching made in ignorance of 
its connotations. In this discussion, there's been quite a bit of 
consternation about the attitude of the usability team, which seems to 
have grown largely out of a comment attached to the debated piece of 
code. I imagine the author may well regret it, but I don't think it 
should be seized upon in isolation from the productive dialogue I've 
seen. An administrator on the wiki might be a bit grumpy in an edit 
summary, too - that's not a good thing particularly, but not necessarily 
worth indicting the entire community, as some critics try to do. It 
happens, people are human, hence both fallible and capable of improving.

Because of the race aspect, this is also a good opening to talk about 
diversity and cultural awareness. As a community, we are overwhelmingly 
white (to use the racial constructs of the US; to express it another 
way, of European ancestry). We manage to have a smattering of Asian 
people, of various ethnic groups. But some groups are effectively not 
involved at all, and the European and American flavor is very dominant. 
Because of how that shapes our interactions, is it any wonder that black 
people might not feel welcome among us? We may be perfectly innocent, as 
exemplified here, yet our culture can appear hostile to people of 
African descent.

Similarly, we know that the community population skews young and male. 
That has important consequences, and some of those unfortunately 
reinforce our lack of diversity. It's been pointed out what a 
male-centric approach we sometimes have, in the enthusiasm and manner 
with which certain subjects are covered, and the oblivious attitude 
toward potential offensiveness of various images. This comes across to 
all too many women as a hostile culture. Most large online communities 
do not have the kind of gender imbalance we have. This is a serious 
issue we need to address. The foundation could do targeted outreach 
forever to recruit underrepresented groups (whether it's ethnicity, age, 
gender, or other factors), and it would accomplish very little without 
significant improvements in our culture.

--Michael Snow

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-06 Thread Jussi-Ville Heiskanen
Michael Snow wrote:

 Similarly, we know that the community population skews young and male. 
 That has important consequences, and some of those unfortunately 
 reinforce our lack of diversity. It's been pointed out what a 
 male-centric approach we sometimes have, in the enthusiasm and manner 
 with which certain subjects are covered, and the oblivious attitude 
 toward potential offensiveness of various images. This comes across to 
 all too many women as a hostile culture. Most large online communities 
 do not have the kind of gender imbalance we have. This is a serious 
 issue we need to address. The foundation could do targeted outreach 
 forever to recruit underrepresented groups (whether it's ethnicity, age, 
 gender, or other factors), and it would accomplish very little without 
 significant improvements in our culture.

   

Well, yes and no.

Historically the first time the offensiveness of images
on wikipedia first came to a head (so to speak), was
the images on [[Clitoris]]. At least in that instance the
contributors who feigned the images as being offensive
to viewers -- while in many cases claiming *they* personally
weren't at all offended (!!) -- were predominantly male. My
recollection was/is that the defenders of a photographic
image on that page, instead of a schematic drawing, were
mostly female.

I don't deny the general point about the testosterone-laden
atmosphere in some areas of our community, but I do want
to note that even in the latest controversy over images, the
person on the Board of Trustees who came strongest in
defense of a unfettered retention of sensual images of
educational value was its (single?) female member. It
would be a serious mistake to claim that she was doing
so only to fit in with the lads.


Yours,

Jussi-Ville Heiskanen


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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-05 Thread Hans A. Rosbach
On 5 June 2010 02:03, Howie Fung hf...@wikimedia.org wrote:

 The Usability team discussed this issue at length this afternoon.  We
 listened closely to the feedback and have come up with solution which we
 hope will work for everyone.  It's not a perfect solution, but we think
 it's a reasonable compromise.

 From your response  it seems to me that the usability team looks at the
iw-list as user interface. To me it is not primarily a user interface, it is
information about the subject similar to e.g. the categories.

By one glance at the list I can see that the theme has not been written
about in many languages yet, or I can see that a huge number of languages
have an article about the current theme. I can discover that a language,
even one where I cannot read the letters, have found this theme important
enough to write about it. Neither of these pieces of information require me
to click on the links to be discovered, nor do they invite me to click any
more than the edit links that are present at each section heading. (And the
latter are pure user interface, no information).

I have a feeling that the group of users that were observed were probably
native english speakers using their native language Wikipedia, which by
chance happens to be the largest in size. That is the Wikipedia that
receives approximately 50% of the total visits. That leaves just under 50%
for other languages. However, even part of the visits to the largest are
from speakers of other languages. My interpretation of your data is thus
that it comes from less than half the total numbers of users. A special half
at that, especially when it comes to the iw-list.

There are some suggestions that the geolocation could be used to customize
this. To anyone with such ideas, I would just suggest first getting on a
plane to a place with a script you dont understand, go to a internet cafe
and attempt to make an advanced search using google. I would be surprised if
you still felt it was a good idea.

An important point about the iw-links is that they might be important to use
as links just for a minority, but that to that minority they are of vital
importance. Your compromise is not good enough for that minority. You might
as well remove the edit links because just a minority of visitors to this
site actually uses them.

Hans A. Rosbach (User Haros with no as home wiki)
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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-05 Thread Waerth
Thirded.

Waerth

 Or you could simply restore the one-line code modification that
 provided the default behavior requested by the community (pending
 evidence that an alternative setup is beneficial).
 

 Seconded. Just bring them back already. This is an imaginary problem
 you've come up with here. The community is pretty much literally
 begging for their return and I think we've offered a lot of very good
 arguments. Is this going to be the day that Wikipedia jumped the shark
 and users' opinions stopped counting? Please don't let it be.

 M.

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-05 Thread Andrew Gray
On 4 June 2010 21:21, David Levy lifeisunf...@gmail.com wrote:

 They especially don't complain about things like clutter, because the
 negative effect that has is barely perceptible -- extra effort
 required to find things.

 I've encountered many complaints about clutter at the English
 Wikipedia (pertaining to articles, our main page and other pages), but
 not one complaint that the interwiki links caused clutter.

FWIW, the only time I've heard a complaint about the visual effect of
the interwikis is where we have a very short article on an
internationally popular topic, such as:

http://pdc.wikipedia.org/wiki/Afrikaa

...here, 90% of the page area is blank space, as the article has
stopped but the interwikis keep on going, and it feels as though the
page is a very weirdly laid-out way of referring people to different
languages.

(This is quite rare on enwiki these days because due to sheer numbers,
it's unusual to find a topic covered in ten or more languages which is
a mere stub on en. But there's still plenty of cases out there.)

Interestingly, even with the full list of languages, the page above
looks better in Vector than in Monobook:

http://pdc.wikipedia.org/wiki/Afrikaa?useskin=vector
http://pdc.wikipedia.org/wiki/Afrikaa?useskin=monobook

- dropping the solid boxes from the left-hand column means that it
doesn't look so dominant when expanded.

-- 
- Andrew Gray
  andrew.g...@dunelm.org.uk

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-05 Thread Lodewijk
Hi all,

thank you for your summary, Guillaume. I would like to add to this a
question based on Jon's insightful email:

the research you did on clicks etc, was apparently only on the English
Wikipedia. Would it be an option to first do more research on how the links
are used on the other projects? Out of the 700 projects to choose from, you
unfortunately picked one where the clicking is most likely to be very
different from all the other projects. Usually that is not a good basis to
build decisions for all 700 projects on. Besides that, it seems you measured
logged in users (since you mention comparing monobook vs vector, it seems
that you measured people who switched before the Big Switch?) Perhaps you
want to actually do research on how anonymous users work.

And to be honest, I find ~1% actually quite a *lot* for this kind of links.
Considering the huge number of people who do not speak a language besides
English, or who rather stay there because they started there for a reason
(and why would you then go to the German article on Pocahontas if the
English Wikipedia suits you well).

Would it be an option to put the language links back to as they were for
now, and then do some more research first on how people outside the English
language behave, how anonymous users behave and have a discussion about that
in the community first? Because I strongly believe this topic is *so*
important to all the smaller languages (they draw their community from these
links, after all), that we should involve that as well into the discussion.
The links are not just there to help the specific visitors of the English
Wikipedia, but they are there as well to help the tswana Wikipedia to
develop over time to a serious size. Please remember that our mission is to
bring the sum of human knowledge to *all* people in the whole world. Not
just the readers of major languages.

I do however recognize that linking the whole huge list might not be an
optimal way of helping these communities, but I am not sure either that
focusing on large and to the reader relevant languages will be.

best regards,

Lodewijk

2010/6/5 Guillaume Paumier guillom@gmail.com

 Howie,

 Thanks for your detailed message. I appreciate your efforts of trying
 to listen to the feedback from the community. However, even after
 listening to the discussion in the office today, and after reading
 your message, I still fail to understand the logic behind these
 decisions. I'm going to try and summarize your paragraphs into a few
 sentences; please tell me if I got something wrong

 In a paragraph, you explain it is your belief that in Monobook, the
 long list of languages made it difficult for the user to identify this
 area as a list of languages.

 In the following paragraph, you say you tracked the clicks in the
 sidebar in Monobook, and found that less than 1% of users clicked on a
 language link. You then explain you hid the list of languages because
 this number showed it wasn't used.

 Perhaps I'm just beating a dead horse, but, looking at these two
 arguments, a fairly reasonable hypothesis to make is that users don't
 click on the languages links *because* they don't realize it's there.
 A fairly reasonable design decision would be to try and make it more
 discoverable, and you could measure the impact easily by seeing if
 more users click on the language links.

 Instead, you chose to hide the list completely. I still fail to see
 how this decision could be an attempt at fixing the issue you had
 discovered.

 Maybe users don't think of a traffic jam as a list of cars. But
 showing an empty road hardly makes things better.

 --
 Guillaume Paumier
 [[m:User:guillom]]
 http://www.gpaumier.org

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-05 Thread Austin Hair
On Sat, Jun 5, 2010 at 7:30 AM, David Levy lifeisunf...@gmail.com wrote:
 Howie Fung wrote:
 While we did not explicitly test for this during our usability studies
 (e.g., it wasn't included as a major design question), we did exercise
 judgement in identifying this as a problem, based partly on the applying
 the above design principle to the site, partly on the data.

 Said data indicated only that the interwiki links were used relatively
 infrequently.  Apparently, there is absolutely no data suggesting that
 the full list's display posed a problem.  Rather, this is a hunch
 based upon the application of a general design principle whose
 relevance has not been established.

I was searching for a way to exactly that, David, and you said it perfectly.

A usability principle may be universally accepted, but I can't think
of a single one that can be applied to absolutely every case.  What's
happening now is a vocal minority disputing the application of one
principle to one specific case, and with very little disagreement—we
just seem to differ on matters of degree.

And yes, I'll echo others when I question the original rationale and
suggest that the interpretation of what very little data was collected
is completely wrong, but I think I'll direct my focus toward a
practical fix, rather than just calling the usability team stupid.

Austin

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-05 Thread David Levy
Austin Hair wrote:

 And yes, I'll echo others when I question the original rationale and
 suggest that the interpretation of what very little data was collected
 is completely wrong, but I think I'll direct my focus toward a
 practical fix, rather than just calling the usability team stupid.

Your last sentence surprised me, as I haven't seen anyone opine that
the usability team is stupid (and I certainly am not suggesting
anything of the sort).  Everyone makes mistakes, and we believe that
one has been made in this instance.  As for a practical fix, one
actually was implemented (and quickly undone).

David Levy

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-05 Thread Austin Hair
On Sat, Jun 5, 2010 at 3:47 PM, David Levy lifeisunf...@gmail.com wrote:
 Austin Hair wrote:

 And yes, I'll echo others when I question the original rationale and
 suggest that the interpretation of what very little data was collected
 is completely wrong, but I think I'll direct my focus toward a
 practical fix, rather than just calling the usability team stupid.

 Your last sentence surprised me, as I haven't seen anyone opine that
 the usability team is stupid (and I certainly am not suggesting
 anything of the sort).  Everyone makes mistakes, and we believe that
 one has been made in this instance.  As for a practical fix, one
 actually was implemented (and quickly undone).

Sorry if that wasn't clear—I didn't mean to indict you or anyone else
for doing that; all I meant was that although I, personally, could
easily focus on mistakes the usability team made, the way forward is
to simply fix it to everyone's satisfaction.

Austin

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-05 Thread Finne Boonen
On Sat, Jun 5, 2010 at 13:19, Lodewijk lodew...@effeietsanders.org wrote:

 Hi all,

 thank you for your summary, Guillaume. I would like to add to this a
 question based on Jon's insightful email:

 the research you did on clicks etc, was apparently only on the English
 Wikipedia. Would it be an option to first do more research on how the links
 are used on the other projects? Out of the 700 projects to choose from,
 you
 unfortunately picked one where the clicking is most likely to be very
 different from all the other projects. Usually that is not a good basis to
 build decisions for all 700 projects on. Besides that, it seems you
 measured
 logged in users (since you mention comparing monobook vs vector, it seems
 that you measured people who switched before the Big Switch?) Perhaps you
 want to actually do research on how anonymous users work.

 There's a few other things that would be interesting:
* comparing with country as well (to account for # languages people likely
know, wether they're likely to be browsing their own language wikipedia)
* effect of a long list of interwiki (altho you'd need to correct for wether
there's likely a language they know well/better then the version they're
currently reading) - I wonder if a long list makes it less likely for people
to click on something
* size of the article - do long articles interwikilinks get used less or
not?

henna
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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-05 Thread phoebe ayers
On Sat, Jun 5, 2010 at 1:00 PM, Gregory Maxwell gmaxw...@gmail.com wrote:
 On Sat, Jun 5, 2010 at 2:03 PM,  susanpgard...@gmail.com wrote:
 Sorry for top-posting.

 Austin, think about who everyone is.  The folks here on foundation-l are 
 not representative of readers.  The job of the user experience team is to 
 try to balance all readers' needs, which is not easy, and will sometimes 
 involve making decisions that not everyone agrees with. People here have 
 given some useful input, but I think it's far from obvious that the user 
 experience team has made a mistake.. (I'm not really intending to weigh in 
 on this particular issue -- I'm speaking generally.)

 Sue, you appear to be making the assumption that the folks here are
 writing from a position of their personal preferences while the
 usability team is working on the behalf of the best interests of the
 project.

 I don't believe this comparison to be accurate.

 The interlanguage links can be easily unhidden by anyone who knows
 about them. The site remembers that you clicked to expand them.  That
 memory is short, but it wouldn't take any real effort to override with
 personal settings... or people can disable Vector (which is what I've
 done, because Vector is slow, even though I like it a lot overall).
 In short, there is little reason for a sophisticated user to complain
 about this for their own benefit.

 I think the people here are speaking up for the sake of the readers,
 and for the sake of preserving the best of the existing design
 principles used on the site.  I know I am.

 Non-agreement on personal preferences is an entirely different matter
 than non-agreement about how to best help our readers and how to best
 express the values and principles behind the operation of our sites.

 I was alarmed when I heard the click rates: 1%.  That's an enormous
 number of clicks, considerably higher than I expected with the large
 number of things available for folks to click on.  To hear that it
 went down considerably with Vector—well, if nothing else, it is a
 possible objective indication that the change has reduced the
 usability of the site. It is absolutely clear evidence that this
 change has made a material impact on how we express ourselves to the
 world.  I think it's clear from my earlier messages, before I knew the
 actual number, that I would have regarded figures like this as
 evidence of a clear mistake.



 There is a clear attitude from the foundation staff that I, and
 others, are perceiving in these discussions.  The notion that the
 community of contributors is a particularly whiny batch of customers
 who must be 'managed', that they express demands unconnected from the
 needs of the readers... and that it is more meaningful when a couple
 of office staff retreat to some meeting room and say we reached a
 decision.  Sadly, this attitude appears to be the worst from the
 former volunteers on the staff—they are not afraid to speak up in
 community discussion, and feel a need to distinguish themselves from
 all the volunteers.

 This needs to stop and a point needs to be made clear:

 This community is who made the sites. I don't just mean the articles.
 I mean the user interfaces, the PR statements, the fundraiser
 material, _everything_. The success rates for companies trying to
 build large and popular websites is miserable. Every successful one is
 a fluke, and all the successful ones have a staff and budget orders of
 magnitude larger than yours.

 We have an existence proof that the community is able to manage the
 operation of the sites at a world class level. Certainly there are
 many things which could have been done better, more uniformly, more
 completely, or with better planning... but the community has a proven
 competence in virtually every area that the foundation is now
 attempting to be directly involved in.  Not every member of the
 community, of course, but the aggregate.

 Wikimedia's ability to do these things is an unknown, but the (lack
 of) successes of other closed companies running websites—even ones
 staffed by brilliant people—suggests that it is most likely that you
 will also be unsuccessful. I don't mean this as a comment on the
 competence of anyone involved (as I know many of them to be rather
 fantastic people), it's just the most likely outcome.

 Imagine a resume for the community as a unit:
 * Expertise in every imaginable subject.
 * Simultaneous background in almost every human culture.
 * Speaks hundreds of languages.
 * Wrote the world's largest encyclopedia.
 * Built one of the world's most popular websites, from the ground up.
 * Managed to make an encyclopedia somehow interesting enough to be a
 popular website.
 * Managed the fundraising campaigns to support the entire operating
 cost of the above mentioned Top-N website on charitable contributions
 for many years.
 * On and on, etc.

 (Like all resumes, this does not highlight the negatives--just
 proclaims what it's been able to 

Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-05 Thread David Levy
Gregory Maxwell wrote:

 I was alarmed when I heard the click rates: 1%.  That's an enormous
 number of clicks, considerably higher than I expected with the large
 number of things available for folks to click on.  To hear that it
 went down considerably with Vector—well, if nothing else, it is a
 possible objective indication that the change has reduced the
 usability of the site.

To clarify, no current statistics have been released.  The 0.28%
figure refers to use of Vector before the official roll-out (when the
interwiki links became collapsed by default, if I'm not mistaken).
The disparity is attributable to the fact that most Vector users were
participants in an opt-in, English-language beta test.

For the record, I agree with everything else that you wrote.

David Levy

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-05 Thread Erik Moeller
The original intent of the UX team, as I understand it, was to help
readers find essential (frequently clicked) elements in the navigation
more easily by collapsing less essential ones.

It has been legitimately argued that the language links are essential
for many users, even if the click rate is lower than that of some
other elements, and that they are also key to surfacing our value of
language diversity. The reasonable hypothesis has also been presented
that the click rates are higher in other languages than English.

The legitimate counterargument is that the naïve link list does not
necessarily do the best job at this: by presenting the one or two
links that may be relevant to the user within a potentially (and
hopefully) very long column of foreign words in sometimes foreign
scripts, it's a reasonable hypothesis that users will not in fact
discover or understand the availability of -their- language, but
rather simply glance over the list.

Howie has presented the outlines of a new compromise approach: that by
presenting a limited number of links by default, we increase the
discoverability of the feature, while also limiting overall page
clutter. That's also just a hypothesis.

I would suggest the following approach:

1) That we return to the default-expanded state for now. If we want to
default-collapse again, we'll need some more compelling metrics that
demonstrate the actual benefits of doing so.

2) That we prototype the system above, or some variant thereof, define
key metrics of success, and A/B test it against the existing one,
provided the idea doesn't turn out to be obviously flawed.

I agree that this isn't the highest priority issue on the list of UX
fixes and changes, so by implementing 1), we can do 2) on a timeline
that makes sense without a false urgency.

The BlackBerry issue is indeed of greater importance. It only affects
a subset of BB models, apparently older ones from what I've seen.
Hampton, Tomasz and Ryan Lane have been working on getting VMs with
the BB simulators set up, so that we can a) debug Vector on different
BB versions, b) test the mobile redirect and mobile site on BB before
we enable a redirect. This was delayed by ops issues on the mobile
site, but I hope we'll get It sorted out next week.

For the record, I agree entirely that read-breakage of this type is a
critical, high priority bug.

Erik

On 6/5/10, Gregory Maxwell gmaxw...@gmail.com wrote:
 On Sat, Jun 5, 2010 at 3:37 PM, David Levy lifeisunf...@gmail.com wrote:
 Sue Gardner wrote:
 Feedback is great, but it irritates me when people start using words
 like stupid -- that's what I was responding to.

 Perhaps you misread the context.  Austin wrote the word stupid as a
 hypothetical example of nonconstructive commentary that should be
 avoided.  No one has hurled an insult.

 Moreover feedback can itself be perceived as an insult.

 Imagine that someone cleaning your office took your important
 paperwork and dumped it in a bin.  You complain— Hey we need that
 stuff to be accessible! and they retort  Thank you for your
 _feedback_. We'll consider it during our future cleaning plans.

 We're not just providing feedback here. We're collectively making a
 decision, as we've always done, thank you very much.

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-- 
Sent from my mobile device

Erik Möller
Deputy Director, Wikimedia Foundation

Support Free Knowledge: http://wikimediafoundation.org/wiki/Donate

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-05 Thread Austin Hair
On Sat, Jun 5, 2010 at 10:00 PM, Gregory Maxwell gmaxw...@gmail.com wrote:
 In short, there is little reason for a sophisticated user to complain
 about this for their own benefit.

 I think the people here are speaking up for the sake of the readers,
 and for the sake of preserving the best of the existing design
 principles used on the site.  I know I am.

I don't mean to detract from Greg's truly excellent e-mail by replying
to just part of it, but I know that this is the case for me—I still
use the Classic theme, restyled with my own CSS and Javascript, and
all of the interwiki links are right where they were before.  Vector
doesn't affect me personally, but I see its impact on people around me
all day.

For the love of all that is virtuous, please at least read everything
this man says.

Austin

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-05 Thread David Goodman
The foundation's programmers have the technical power to define the
experience of all aspects of the site however they please. They cannot
be prevented from having this power, but they nonetheless   must not
use it, except for the most mundane details of day to day maintenance.
Their role is to carry out the wishes of the community to the extent
it is   feasible.  They will obviously need to figure out how to
accommodate different and conflicting wishes, but it is not up to them
to establish the priorities.

This is true also of the specialists, such as the interface team:
their role is to advise the community, not determine the results, and
they should accept that their advice however excellent  will
nonetheless not always be followed. This is especially true for the
specialists who do not have prior experience with WP, and can
therefore not be expected to know the customs and way of thinking that
prevails, and that sets the limits for what any individual can do by
their own decision. Certainly they can be expected to learn it, but
they must expect their understanding of it to be always corrected by
the actual community.

For example, they seem to have operated on the assumption that 1% use
of a feature, or the use of an uncommon platform, is something that
can be ignored.  This may be a common assumption in many settings,
including some I am quite familiar with,  but it is not in WP.

On Sat, Jun 5, 2010 at 5:10 PM, Austin Hair adh...@gmail.com wrote:
 On Sat, Jun 5, 2010 at 10:00 PM, Gregory Maxwell gmaxw...@gmail.com wrote:
 In short, there is little reason for a sophisticated user to complain
 about this for their own benefit.

 I think the people here are speaking up for the sake of the readers,
 and for the sake of preserving the best of the existing design
 principles used on the site.  I know I am.

 I don't mean to detract from Greg's truly excellent e-mail by replying
 to just part of it, but I know that this is the case for me—I still
 use the Classic theme, restyled with my own CSS and Javascript, and
 all of the interwiki links are right where they were before.  Vector
 doesn't affect me personally, but I see its impact on people around me
 all day.

 For the love of all that is virtuous, please at least read everything
 this man says.

 Austin

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-- 
David Goodman, Ph.D, M.L.S.
http://en.wikipedia.org/wiki/User_talk:DGG

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-05 Thread Chad
On Sat, Jun 5, 2010 at 4:00 PM, Gregory Maxwell gmaxw...@gmail.com wrote:
 In this discussion we don't merely have personal preferences, we're
 arguing principles of design and hypothesizing benefit for the
 readers. And, excluding the foundation staff, we appear to have a
 broad, if not complete, consensus that the inter-language links should
 come back.  In the community-operated model this would already be done
 by now.


I'd like to echo Phoebe's +1,000,000 first of all. I agree with everything
you've said.

I'd like to touch on this one particular point. The community HAS spoken
and clearly wants it back the way it was. A volunteer even did so [0] but
was reverted [1] with the message that UI changes to Vector are off-limits
without some sort of prior discussion and approval.

This sits with me _very_ badly. I don't disagree (in principle) that changes to
our user experience should be discussed and not implemented via fiat. But
when you've got overwhelming consensus that this is the right course of
action, reverting the change and declaring it off-limits to our committers
is just wrong. Our volunteer developers do a pretty good job of judging and
implementing community consensus, and saying that some things aren't
negotiable sets a bad precedence.

Of course I don't suggest we start a revert war in SVN over it, but I do think
that Trevor's revert should be backed out and the full list restored until a
better long term solution is thought out (per Erik's e-mail).

-Chad

[0] http://www.mediawiki.org/wiki/Special:Code/MediaWiki/67281
[1] http://www.mediawiki.org/wiki/Special:Code/MediaWiki/67299

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-05 Thread Andreas Kolbe
I used the interwiki links all the time in this manner at work, and still do. 
It was one of the things that turned me on to Wikipedia and caused me to start 
contributing, and eventually to register an account. 

As others have said, if the interwiki links had not been visible by default, I 
likely would not have discovered the feature, or discovered it only much later. 

An interesting thing is that even if the interwiki articles were poor, or 
incomplete, there was usually enough context provided to pick out the key terms 
in the field in the relevant languages, providing a starting point for further 
research and confirmation in and outside of Wikipedia. Extremely useful.

Even today the articles that are of the most practical benefit to me are very 
often C-Class or stubs.

Andreas

--- On Fri, 4/6/10, J Alexandr Ledbury-Romanov 
alexandrdmitriroma...@gmail.com wrote:

 From: J Alexandr Ledbury-Romanov alexandrdmitriroma...@gmail.com
 Subject: Re: [Foundation-l] hiding interlanguage links by default is a Bad 
 Idea, part 2
 To: Wikimedia Foundation Mailing List foundation-l@lists.wikimedia.org
 Date: Friday, 4 June, 2010, 9:27

 Me three for using the interwiki
 links as a way of finding the word or
 phrase I'm looking for in another language (along with
 Wiktionary). Not only
 do they assist me in finding translations of the words or
 phrases I am
 looking for, they also give me context and relevant
 material for languages
 I'm comfortable using. They are also particularly useful
 for languages where
 I am not at all comfortable (e.g. Modern Standard Arabic)
 where I get
 results with images of the subject that confirm that I have
 found the right
 noun I need.
 
 Sometimes I get false positives, but unlike with my various
 dictionaries
 which I now rarely use, I can usually figure out pretty
 quickly that I have
 not got the translation I need.
 
 I'd be interested to know what the default languages I
 would get based
 computer profiling. Geolocating would put in me in Morocco
 (official
 language Modern Standard Arabic, though French is commonly
 used), browser
 configuration would give French, and Wikimedia system user
 preferences are
 set in English, simply because I predominantly use the
 English Wikipedia and
 English Wikinews; I'm far too lazy to have to translate the
 Wikimedia
 terminology in my head when navigating in French, German or
 Russian.
 
 AD
 
 
 
 2010/6/4 phoebe ayers phoebe.w...@gmail.com
 
  On Fri, Jun 4, 2010 at 12:10 AM, Gregory Maxwell
 gmaxw...@gmail.com
  wrote:
  
   Sort of tangentially, ... am I really the only
 one that frequently
   uses the Wikipedia inter-language links as a big
 translating
   dictionary?  I've found it to be much more
 useful than automatic
   translation engines for mathematical terms (both
 more comprehensive
   but also in that it makes it easy to find the
 translations for many
   related terms).  The hiding doesn't make
 this any harder for me, but
   it would make me a lot less likely to discover
 this useful feature.
 
  Of course not,  I do this all the time (I even
 wrote about it), but I
  don't have any idea how many non-wikipedians use the
 interwiki links
  in this manner. On the list of research projects I
 wish someone would
  get around to: I would love to know more about
 unexpected/atypical
  uses of the projects like this... I guess the
 reference desk is a
  similar feature, an unexpected service cropping up in
 the middle of
  the encyclopedia. I wonder what others there are.
 
  -- phoebe
 
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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-05 Thread Samuel Klein
On Thu, Jun 3, 2010 at 10:20 PM, John Vandenberg jay...@gmail.com wrote:
 On Thu, Jun 3, 2010 at 5:48 AM, Aryeh Gregor
 simetrical+wikil...@gmail.com wrote:
 On Wed, Jun 2, 2010 at 2:50 PM, Gregory Maxwell gmaxw...@gmail.com wrote:
 Who cares if people click them a lot?  The space they formally
 occupied is filled with nothing now.

 Interface clutter is not psychologically free.  Empty space is better
 than space filled with mostly-useless controls.  Whether these
 particular controls are worth it I don't know, but the general
 principle of hiding seldom-used things is sound.

 They are not mostly-useless controls; they are there because
 _building_ content _in every language_ is our mission.

 http://wikimediafoundation.org/wiki/Our_projects

 Missing interwikis are a valuable cue that a block is missing.

Yes, this.

The list of available languages is a key part of a page, not a
navigation nicety.

They used to be available at the top of an article by default, until
that started taking up a few inches of screen space across the board.
We could still use a small bit of text reading  also in N other
languages that is similarly prominent: above-the-fold, near the top
of the page.

SJ

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-05 Thread Pedro Sanchez
On Sat, Jun 5, 2010 at 6:46 PM, Samuel Klein meta...@gmail.com wrote:

 Yes, this.

 The list of available languages is a key part of a page, not a
 navigation nicety.

 They used to be available at the top of an article by default, until
 that started taking up a few inches of screen space across the board.
 We could still use a small bit of text reading  also in N other
 languages that is similarly prominent: above-the-fold, near the top
 of the page.

 SJ

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I'm lost in this sea of emails.

Is anybody arguing that showing interwikis expanded by default is hurtful?

I  understand that one dev said roughly: revert, this was designed so
and any change must be authorized by howie
and that (Sue?) said :  we had a meeting and decided that hiding the
interwikis wasn't really bad.

And sprinkled over there I read a couple we hid them since they were
cluttering.

Now what is the argument about *that specific clutter* is bad?

Who else besides UX opinion and staff supporting UX has an argument
about showing interwikis being hurtful so much that the problems
overshadow the benefits of showing them?

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-05 Thread Samuel Klein
Greg,

This makes two home runs in one month -- you get a prize.

On Sat, Jun 5, 2010 at 4:00 PM, Gregory Maxwell gmaxw...@gmail.com wrote:
 On Sat, Jun 5, 2010 at 2:03 PM,  susanpgard...@gmail.com wrote:
 Austin, think about who everyone is.  The folks here on foundation-l are 
 not representative of readers.

 I think the people here are speaking up for the sake of the readers,
 and for the sake of preserving the best of the existing design
 principles used on the site.  I know I am.

Yes.  We are skilled at these trade-offs as a community (by which I
mean, those who care to do the work that must be done -- build up all
parts of the sites, tell the world about them, greet the folks who
join in, plan for the needs of those who read, write, draw, film,
code, tag, and share).  We may not yet have a deep bench of UI gods,
but we have much to be proud of, and care a lot about such things.

And we do not fear change -- we love new points of view.  This list
and those like it are some of the best groups I know of to vet and
smooth such work once it is done.

 a point needs to be made clear:

 This community is who made the sites. I don't just mean the articles.
 I mean the user interfaces, the PR statements, the fundraiser
 material, _everything_.  ...

Just so.  And the community runs the sites each day, and sees to most
change that hits the site.  Case in point: the new skin is one part of
UI work, and a big chunk rolled out all at once, but much more is done
each week step by step, niche by niche, with no fuss.


 We have an existence proof that the community is able to manage the
 operation of the sites at a world class level. Certainly there are
 many things which could have been done better, more uniformly, more
 completely, or with better planning... but the community has a proven
 competence in virtually every area that the foundation is now
 attempting to be directly involved in.

The foundation can serve as a sure core of work and a hub for large
tasks, but it is small next to the community as a whole.  More raw
work still gets done (in press and grants and style-work and thoughts
on how to reach new groups) through the community and chapters.


 I guess the real power comes from that fact that
 every issue can be attacked by a custom small group from a nearly
 infinite set, plus a little crowd input.  Whatever it is, it clearly works.

It works as long as those small groups feel they can/should dive in
and claim that work as their own.
This takes love, trust (for the skills new groups bring, and for their
own lore and views and sense of the world), and the will to share (a
call to share the joy of work on a big task, not just to say one's
piece and move on).

 I think it's unfortunate that the foundation has an apparent
 difficulty in _contributing_ without _commanding_.

It seems to be hard at times, and a cinch at times.  We talk most
about the times when it is hard -- as we should; they need the most
work.  But we can learn from both.


 There are areas
 where the community's coverage is inadequate or inconsistent, and I
 think that dedicated staff acting as gap-fillers could greatly improve
 the results. But not if the price of those contributions is to exclude
 or pigeonhole the great work done by the broad community, either
 directly by we reached a decision-type edicts, or indirectly by
 removing the personal pride and responsibility that people feel for
 the complete site.

Right.


Erik writes:
 I would suggest the following approach:
 1) That we return to the default-expanded state for now...
 2) That we prototype the system above...

 by implementing 1), we can do 2) on a timeline that makes sense
without a false urgency.

+1

SJ

--
Samuel Kleinidenti.ca:sjw:user:sjKat: tag, you're it

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Yann Forget
Hello,

2010/6/4 MZMcBride z...@mzmcbride.com:
 John Vandenberg wrote:
 While that is impossible (read: hard), a simple approximation is to
 display languages links for the 10 largest corresponding articles in
 other languages, and then show a more.. when there are more than 10.

 Another option is for contributors to specify which other interwiki
 links should be always visible; e.g. we would always want the FA's in
 other languages to be shown.

 http://en.wikipedia.org/wiki/Template:Link_FA

 The KISS principle comes to mind here. Are there ways to improve the current
 language list in the future? Perhaps. But the best general solution (that's
 quickest to implement and doesn't rely on vaporware) is to simply fix the
 default.

 Personally, I see a sidebar with a lot of room and nothing else to fill it,
 so I don't really understand the current set of objections to showing the
 languages by default. A minimalist interface design is a nice goal, but it
 isn't always the best pragmatically. And in this case, pragmatism should
 beat out idealism.

 MZMcBride

I fully agree with that.

Yann

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Yann Forget
Hello,

2010/6/4 Platonides platoni...@gmail.com:
 James Alexander wrote:
 We have a couple threads on this issue but picking the most recent :). It
 appears that this has now been changed (
 https://bugzilla.wikimedia.org/show_bug.cgi?id=23497 ) and so once the next
 revision is pushed live the interwikis would be visible by default.

 James Alexander

 Spoke too soon.

 I fixed it (it's a one-line change), but Trevor reverted it:
 This goes against an intentional design
 decision. To discuss that decision further and submit proposals to change 
 this
 design please contact Howie Fung hfung at wikimedia.org or visit
 http://usability.wikimedia.org

This is bad.
I think that interwiki links are an essential part of the Mediawiki interface.
Hiding them in English Wikipedia will only reduce the accessibility of
other languages, which is against our mission.

Regards,

Yann

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Nikola Smolenski
On 06/04/2010 08:24 AM, Michael Peel wrote:
 On 2 Jun 2010, at 22:51, Gregory Maxwell wrote:
 A tiny benefit to a hundred
 million people wouldn't justify making wikipedia very hard to use for
 a hundred thousand

 Can you justify that the change has now made it very hard for users of those 
 interlanguage links? Given that it's now one click away (click on 'languages' 
 in the sidebar) the first time, and then it stays there afterwards (this menu 
 does stay expanded after the first time it's opened, right?), I wouldn't have 
 thought that would make it very hard.

No, the menu only stays opened until you close your browser.

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Gregory Maxwell
On Fri, Jun 4, 2010 at 2:24 AM, Michael Peel em...@mikepeel.net wrote:

 On 2 Jun 2010, at 22:51, Gregory Maxwell wrote:

 A tiny benefit to a hundred
 million people wouldn't justify making wikipedia very hard to use for
 a hundred thousand

 Can you justify that the change has now made it very hard for users of those 
 interlanguage links? Given that it's now one click away (click on 'languages' 
 in the sidebar) the first time, and then it stays there afterwards (this menu 
 does stay expanded after the first time it's opened, right?), I wouldn't have 
 thought that would make it very hard.

 I would support it being expanded by default, though (even though I rarely 
 use it myself) simply because it's a lot less intuitive to find the language 
 links now, [snip]

I think you mostly answered your own question for the most part.   But
I think my statement was intended to be a more general statement about
comparing costs than really a statement that this makes wikipedia very
hard: OTOH,  if you don't read the language well and are depending on
the inter-language links to get you to the right article in the right
wikipedia, then the change did indeed make the site very hard to use.
This is the subject of Noein's car analogy.

I agree with the upthread comments on the roseate rectilinear
lego-hat.  It is as fertile a source of associations as any cloud
could hope to be, but language is not among them.

OTOH, I could make the same criticism for the watchlist star, which
has the additional sin of conflicting with the use of the star
iconography used for featured articles.

As far as the the dynamic hiding goes, I'd like to toss in my voice
against that:  Determinism is very important for usability.   Guessing
what the user wants is great when it works but terrible when it
doesn't.  Computers are often _stupid_ but at least they tend to be
consistent. The fact that you can learn to cope with their stupidity
without much effort is often their one redeeming quality.  Interface
choices should favour determinism except when the cost of doing so is
very high, the automatic mechanism is very very reliable, or the kind
of non-determinism is very harmless and non-confusing.

Anyone who has tried to get wolfram alpha to perform a specific
calculation and suffered through a half hour of swapping around your
word order knows of the frustration that can come from the computer
trying to be smart and failing.

In particular, that absence of a listing depends on an basically
non-deterministic guess of what you want  _AS WELL AS_ the article
simply not existing is likely to be confusing.  E.g. thinking an
article only has a german version when the german version is featured.

At the same time I think that changing the order, typeface, color, or
adding iconography based on automated smarts is far less likely to
result in confusion and is probably an OKAY thing to do.

On Wed, Jun 2, 2010 at 8:09 PM, Aryeh Gregor
simetrical+wikil...@gmail.com wrote:
 . . . well, I can expand on this a bit.  Wikipedia's goals can be
 summarized as Give people access to free knowledge.  This can be
 measured lots of different ways, of course.  But I see no reason why
 they shouldn't all scale more or less linearly in the number of people
 affected.
[snip]

Things like hiding inter-language links and switching to vector even
though it locks out browsers used by many people more or less
completely deny access to the site for people.  I think it's really
hard to justify effectively locking people out for the sake of the
soft benefits of a great number of people.

I'm not saying that there is a true hard incomparability. In general I
think that denying _one_ person the ability to effectively use the
site unless they understake a costly change in their client would
justified by a small improvement for the bulk of the users... but only
that it doesn't form a nice neat linear relationship where you can
directly trade readers to usability fluidness. ... and that, as you
described it, incomparability is a useful approximation much of the
time.  The approximation only really starts to fall down when you can
make a serious argument that there is a true like for like replacement
e.g. loss of life = actually saves two lives, as distinct from loss of
a life = makes 2000 people live 0.1% longer.


Sort of tangentially, ... am I really the only one that frequently
uses the Wikipedia inter-language links as a big translating
dictionary?  I've found it to be much more useful than automatic
translation engines for mathematical terms (both more comprehensive
but also in that it makes it easy to find the translations for many
related terms).  The hiding doesn't make this any harder for me, but
it would make me a lot less likely to discover this useful feature.

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Nikola Smolenski
On 06/04/2010 09:10 AM, Gregory Maxwell wrote:
 As far as the the dynamic hiding goes, I'd like to toss in my voice
 against that:  Determinism is very important for usability.   Guessing
 what the user wants is great when it works but terrible when it
 doesn't.  Computers are often _stupid_ but at least they tend to be

I'd remind here that at one point Microsoft added a similar feature to 
menus in Microsoft Office, not showing rarely used options by default. 
It was universally hated.

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread phoebe ayers
On Fri, Jun 4, 2010 at 12:10 AM, Gregory Maxwell gmaxw...@gmail.com wrote:

 Sort of tangentially, ... am I really the only one that frequently
 uses the Wikipedia inter-language links as a big translating
 dictionary?  I've found it to be much more useful than automatic
 translation engines for mathematical terms (both more comprehensive
 but also in that it makes it easy to find the translations for many
 related terms).  The hiding doesn't make this any harder for me, but
 it would make me a lot less likely to discover this useful feature.

Of course not,  I do this all the time (I even wrote about it), but I
don't have any idea how many non-wikipedians use the interwiki links
in this manner. On the list of research projects I wish someone would
get around to: I would love to know more about unexpected/atypical
uses of the projects like this... I guess the reference desk is a
similar feature, an unexpected service cropping up in the middle of
the encyclopedia. I wonder what others there are.

-- phoebe

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread J Alexandr Ledbury-Romanov
Me three for using the interwiki links as a way of finding the word or
phrase I'm looking for in another language (along with Wiktionary). Not only
do they assist me in finding translations of the words or phrases I am
looking for, they also give me context and relevant material for languages
I'm comfortable using. They are also particularly useful for languages where
I am not at all comfortable (e.g. Modern Standard Arabic) where I get
results with images of the subject that confirm that I have found the right
noun I need.

Sometimes I get false positives, but unlike with my various dictionaries
which I now rarely use, I can usually figure out pretty quickly that I have
not got the translation I need.

I'd be interested to know what the default languages I would get based
computer profiling. Geolocating would put in me in Morocco (official
language Modern Standard Arabic, though French is commonly used), browser
configuration would give French, and Wikimedia system user preferences are
set in English, simply because I predominantly use the English Wikipedia and
English Wikinews; I'm far too lazy to have to translate the Wikimedia
terminology in my head when navigating in French, German or Russian.

AD



2010/6/4 phoebe ayers phoebe.w...@gmail.com

 On Fri, Jun 4, 2010 at 12:10 AM, Gregory Maxwell gmaxw...@gmail.com
 wrote:
 
  Sort of tangentially, ... am I really the only one that frequently
  uses the Wikipedia inter-language links as a big translating
  dictionary?  I've found it to be much more useful than automatic
  translation engines for mathematical terms (both more comprehensive
  but also in that it makes it easy to find the translations for many
  related terms).  The hiding doesn't make this any harder for me, but
  it would make me a lot less likely to discover this useful feature.

 Of course not,  I do this all the time (I even wrote about it), but I
 don't have any idea how many non-wikipedians use the interwiki links
 in this manner. On the list of research projects I wish someone would
 get around to: I would love to know more about unexpected/atypical
 uses of the projects like this... I guess the reference desk is a
 similar feature, an unexpected service cropping up in the middle of
 the encyclopedia. I wonder what others there are.

 -- phoebe

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Joan Goma
Hiding interlanguage links will worse the effect of Google search on some
small language projects.

See this previous thread:
http://lists.wikimedia.org/pipermail/foundation-l/2010-January/056671.html


Present situation isn’t much better because intrelanguage links are at the
end of a long list of things on the left side of the screen. It is not clear
what they do, users only see a list of language names.



From my point of view the “ideal” situation would be:



1)  Hide the interlanguage links.

2)  Guess if the user is multilingual and then highlight links to their
languages. Saying clearly: You also can read this article in xxx and yyy
language.



There are several ways to guest the user languages: 1) Using IP address 2)
History about previously visited language projects from same user or same IP
3) Allowing several languages in user preferences 4) Using
http://en.wikipedia.org/wiki/Content_negotiation  …





But if we can’t go to the “ideal “situation I think that for small language
projects it is better left things as they are than hiding interlanguage
links.
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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Gerard Meijssen
Hoi,
This would be a good idea only when you are allowed to choose the languages
you do want to see.
Thanks,
  GerardM

On 3 June 2010 23:30, David Gerard dger...@gmail.com wrote:

 On 3 June 2010 19:04, Erik Moeller e...@wikimedia.org wrote:

  Yes, we discussed this internally as well as a better path to exposse
  Wikipedia's multilingual nature than to dump a long list of native
  language names in the sidebar (we might have an expansion link such as
  Show X other languages to indicate the large number of language
  versions available).


 This is a brilliant solution which should satisfy both concerns! How
 soon can we have this?


 - d.

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Gerard Meijssen
Hoi,
When you look where what languages have their biggest audience, you will be
surprised. The notion of most likely languages is either based on such
statistics or it is only guess work. The best performance is when people can
choose the languages involved.

It would make sense to combine this with the Babel extension...
Thanks,
   GerardM

On 4 June 2010 02:59, Howie Fung hf...@wikimedia.org wrote:

 Per Erik M.'s previous post, we're working on a compromise solution
 whereby we show a list based on user's most likely language(s), probably
 based on browser, and then a see other languages link which would
 expand to give all the other langauages.  We're also looking at changing
 the word Languages into something that's more descriptive of what the
 links actually do.

 I've created the following page for more discussion/proposals on the topic:

 http://usability.wikimedia.org/wiki/Opinion:_Language_Links

 Howie

 On 6/3/10 4:41 PM, David Goodman wrote:
  It would be nice to actually have a place at the usability wiki to
  discuss this.
 
  My own view is that the actual list of languages was the ideal
  interface object in   fulfilling many purposes (as discussed in the
  posts above) and implying multiple levels of understanding without the
  need for explanation or discussion. For example, that it   varied
  authomatically from article to article   showed the overall level of
  progress on the multiple projects.
 
  In showing Wikipedia to new users this list was always noticed and
  proved a very expressive statement.
 
  The attitude shown by Trevor's reply speaks for itself in terms of the
  relationship between the internal experts and  the community. I
  think that it was his wording that induced me to finally post on the
  issue.
 
 
  I fixed it (it's a one-line change), but Trevor reverted it:
 
  This goes against an intentional design
  decision. To discuss that decision further and submit proposals to
 change this
  design please contact Howie Funghfung at wikimedia.org  or visit
  http://usability.wikimedia.org
 
 
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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Andre Engels
On Fri, Jun 4, 2010 at 10:42 AM, Gerard Meijssen
gerard.meijs...@gmail.com wrote:
 Hoi,
 When you look where what languages have their biggest audience, you will be
 surprised. The notion of most likely languages is either based on such
 statistics or it is only guess work. The best performance is when people can
 choose the languages involved.

However, 'letting people choose' is only workable for regular,
logged-in users. If we're talking about anonymous users, guessing is
more or less our only option. It's not an easy task, but luckily we
can choose to have 3 or 4 languages rather than just one, so there is
some margin of error. Still - geolocation usually doesn't go beyond
country level, and for some countries we already have quite a number
of languages. Usually one or a few languages will be enough to give
everyone something they can speak well, but if we show only those,
regional languages would not be shown to anyone at all, and thus miss
out on a good advertising location.


-- 
André Engels, andreeng...@gmail.com

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Gerard Meijssen
Hoi,
It works indeed best for logged in users. However the statistics show that
the main public for particular languages is not where you expect them to be.


It is good to be generous in the number of languages that we show in my
opinion.
Thanks,
  GerardM

On 4 June 2010 11:18, Andre Engels andreeng...@gmail.com wrote:

 On Fri, Jun 4, 2010 at 10:42 AM, Gerard Meijssen
 gerard.meijs...@gmail.com wrote:
  Hoi,
  When you look where what languages have their biggest audience, you will
 be
  surprised. The notion of most likely languages is either based on such
  statistics or it is only guess work. The best performance is when people
 can
  choose the languages involved.

 However, 'letting people choose' is only workable for regular,
 logged-in users. If we're talking about anonymous users, guessing is
 more or less our only option. It's not an easy task, but luckily we
 can choose to have 3 or 4 languages rather than just one, so there is
 some margin of error. Still - geolocation usually doesn't go beyond
 country level, and for some countries we already have quite a number
 of languages. Usually one or a few languages will be enough to give
 everyone something they can speak well, but if we show only those,
 regional languages would not be shown to anyone at all, and thus miss
 out on a good advertising location.


 --
 André Engels, andreeng...@gmail.com

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Jon Harald Søby
2010/6/4 Gerard Meijssen gerard.meijs...@gmail.com

 Hoi,
 It works indeed best for logged in users. However the statistics show that
 the main public for particular languages is not where you expect them to
 be.


 It is good to be generous in the number of languages that we show in my
 opinion.
 Thanks,
  GerardM


Someone said earlier in the thread that the reason the links were hidden in
the first place was that they weren't clicked on often in usability studies.
But weren't the studies conducted on American people to see how they would
edit the English Wikipedia? When you are monolingual and are already on your
native language Wikipedia there isn't really a lot of use in going to
another language. For multilingual people, though, that is not true at all.
So assuming that I understood the reason behind it correctly, it isn't
really a valid reason to hide them at all.

-- 
Jon Harald Søby
http://meta.wikimedia.org/wiki/User:Jon_Harald_S%C3%B8by
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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Austin Hair
2010/6/4 Jon Harald Søby jhs...@gmail.com:
 When you are monolingual and are already on your
 native language Wikipedia there isn't really a lot of use in going to
 another language.

What's more, when that language is the one with the largest Wikipedia,
you're likely to find the most comprehensive article of any language.
Pretty much every time I see a non-Anglophone Wikimedian look
something up on Wikipedia, though, they look it up in their native
language first, then look for a link to the same article on enwiki
(where there's probably a bigger article by virtue of sheer size) or
another language they speak (for regional topics; e.g. a Flemish
speaker checking frwiki for information on a city in Belgium).

Austin

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread David Gerard
On 4 June 2010 13:00, Austin Hair adh...@gmail.com wrote:
 2010/6/4 Jon Harald Søby jhs...@gmail.com:

 When you are monolingual and are already on your
 native language Wikipedia there isn't really a lot of use in going to
 another language.

 What's more, when that language is the one with the largest Wikipedia,
 you're likely to find the most comprehensive article of any language.
 Pretty much every time I see a non-Anglophone Wikimedian look
 something up on Wikipedia, though, they look it up in their native
 language first, then look for a link to the same article on enwiki
 (where there's probably a bigger article by virtue of sheer size) or
 another language they speak (for regional topics; e.g. a Flemish
 speaker checking frwiki for information on a city in Belgium).


Can someone from the Foundation confirm whether any testing was done
with people who would actually be affected by the decision to remove
the language links - or only on people who wouldn't care? If only the
latter, then the stated reason for removal would be in serious need of
urgent review.


- d.

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Andrew Garrett
On Fri, Jun 4, 2010 at 10:17 PM, David Gerard dger...@gmail.com wrote:
 Can someone from the Foundation confirm whether any testing was done
 with people who would actually be affected by the decision to remove
 the language links - or only on people who wouldn't care? If only the
 latter, then the stated reason for removal would be in serious need of
 urgent review.

I won't speak for the Foundation, but my understanding is that sampled
click-rates were measured on the live site, so it would have been a
representative sample of our visitors.


-- 
Andrew Garrett
http://werdn.us/

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Bence Damokos
On Fri, Jun 4, 2010 at 3:07 PM, Andrew Garrett agarr...@wikimedia.orgwrote:

 On Fri, Jun 4, 2010 at 10:17 PM, David Gerard dger...@gmail.com wrote:
  Can someone from the Foundation confirm whether any testing was done
  with people who would actually be affected by the decision to remove
  the language links - or only on people who wouldn't care? If only the
  latter, then the stated reason for removal would be in serious need of
  urgent review.

 I won't speak for the Foundation, but my understanding is that sampled
 click-rates were measured on the live site, so it would have been a
 representative sample of our visitors.

 In that case, I would also be interested to know whether the behaviour was
any different on projects other than the English Wikipedia... (and whether
there was any variation in the click rates based on country of origin or
browser language).

--
Bence Damokos
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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Jussi-Ville Heiskanen
Andrew Garrett wrote:
 On Fri, Jun 4, 2010 at 10:17 PM, David Gerard dger...@gmail.com wrote:
   
 Can someone from the Foundation confirm whether any testing was done
 with people who would actually be affected by the decision to remove
 the language links - or only on people who wouldn't care? If only the
 latter, then the stated reason for removal would be in serious need of
 urgent review.
 

 I won't speak for the Foundation, but my understanding is that sampled
 click-rates were measured on the live site, so it would have been a
 representative sample of our visitors.


   
Ah. But were they sampled percentage of *sessions* that
clicked an interwiki link at least once, or just percentage of
clicks from the gross amount of clicks? I think the former
is significant, while the latter is much less so.


Yours,

Jussi-Ville Heiskanen


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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Aryeh Gregor
On Fri, Jun 4, 2010 at 4:37 AM, Joan Goma jrg...@gmail.com wrote:
 Hiding interlanguage links will worse the effect of Google search on some
 small language projects.

It makes no difference to Google.  The links are only hidden with
JavaScript, and Googlebot mostly doesn't use JavaScript, so it will
see them just the same.

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Mark Williamson
Aryeh, imagine someone links you to an article on physics at
ka.wikipedia. If there were a link that said English, you'd know
what that meant, but if there's just a button that says ენები
(Georgian for Languages), how are you going to know to click that
rather than any of the other words on the page that to you probably
appear little more than gibberish? (assuming you don't read Georgian -
if I'm wrong, substitute it for any language that you don't know)

Mark


On Wed, Jun 2, 2010 at 5:09 PM, Aryeh Gregor
simetrical+wikil...@gmail.com wrote:
 On Wed, Jun 2, 2010 at 6:30 PM, Aryeh Gregor
 simetrical+wikil...@gmail.com wrote:
 On Wed, Jun 2, 2010 at 5:51 PM, Gregory Maxwell gmaxw...@gmail.com wrote:
 You can attempt a weighted cost comparison:    Num_interwiki_users *
 Cost_of_hiding   vs   Everyone_else * Cost_of_clutter.    But even
 that will inevitably lead to bad conclusions for some issues because
 the costs are usually not linear things:   A tiny benefit to a hundred
 million people wouldn't justify making wikipedia very hard to use for
 a hundred thousand,  ... because a zillion tiny benefits can often
 never really offset a smaller number of big costs.

 They can't?  Why not?

 . . . well, I can expand on this a bit.  Wikipedia's goals can be
 summarized as Give people access to free knowledge.  This can be
 measured lots of different ways, of course.  But I see no reason why
 they shouldn't all scale more or less linearly in the number of people
 affected.  If we can get an extra piece of useful information to a
 billion people over the course of a year, why isn't that a billion
 times better on average than getting an extra piece of useful
 information to one person, for any definition of useful?  If it
 isn't exactly a billion times, why should we believe that it's less
 than a billion (as you seem to suggest) rather than more?

 Cost-benefit analyses involving death are the same.  People would like
 to claim that lives and money are incommensurable, say, but that's
 patently false.  No one would advocate spending a trillion dollars to
 save one person's life -- if nothing else, you could save many
 people's lives for the same amount.  Even if your only goal is to save
 lives in the short term, a life is worth *at most* X dollars, because
 you can straightforwardly exchange dollars for lives saved.  In
 practice, X is probably less than 1,000 if you spend it right.

 When you deal with everyday situations, then saying lives and money
 are incommensurable is a good enough approximation.  It doesn't work
 if you have lots of lives, or lots of money, or ways to exchange lives
 and money that don't come up in everyday situations.

 On Wed, Jun 2, 2010 at 6:28 PM, Noein prono...@gmail.com wrote:
 When you enter your car and drive to your destination, you make hundreds
 of gestures but use only once the key, at the beginning.

 And it would be a mistake to omit the keyhole altogether, or to make
 it hard to find if you look.  But there's no need to make it as
 obtrusive and easy to reach as the steering wheel or the pedals.
 Indeed, you shouldn't, because that would take away attention and
 space from things that are more often used.

 A probable scenario: people reaching wikipedia on a foreign language
 click just once on the correct language, then may browse hundreds of
 articles without changing the language again.

 Is this probable?  What are people's reasons for using interlanguage
 links?  How many people miss them now that they're collapsed -- among
 the readership as a whole, not the extremely vocal and committed
 editors who read foundation-l and will find them easily anyway?

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Mark Williamson
That's not good enough. First of all, people who don't speak a
language won't recognize the text see other languages, or even
languages. Could you pick the word ენები out of a page full of
text in a foreign language and understand that clicking it would lead
you to a link to the English version of an article?

The reason your proposal to use geolocation or browser language is not
good enough is that would still result in reducing the visibility of
many, many Wikipedias. I think there are many users who would prefer
to read articles in Catalan whose default browser language is set to
ES, and geolocation will probably not solve that problem either.

I think it is a mistake to hide ANY interwikis. clutter is not a
huge sacrifice for people to make to vastly increase INTERNATIONAL
usability.

M.

On Thu, Jun 3, 2010 at 5:59 PM, Howie Fung hf...@wikimedia.org wrote:
 Per Erik M.'s previous post, we're working on a compromise solution
 whereby we show a list based on user's most likely language(s), probably
 based on browser, and then a see other languages link which would
 expand to give all the other langauages.  We're also looking at changing
 the word Languages into something that's more descriptive of what the
 links actually do.

 I've created the following page for more discussion/proposals on the topic:

 http://usability.wikimedia.org/wiki/Opinion:_Language_Links

 Howie

 On 6/3/10 4:41 PM, David Goodman wrote:
 It would be nice to actually have a place at the usability wiki to
 discuss this.

 My own view is that the actual list of languages was the ideal
 interface object in   fulfilling many purposes (as discussed in the
 posts above) and implying multiple levels of understanding without the
 need for explanation or discussion. For example, that it   varied
 authomatically from article to article   showed the overall level of
 progress on the multiple projects.

 In showing Wikipedia to new users this list was always noticed and
 proved a very expressive statement.

 The attitude shown by Trevor's reply speaks for itself in terms of the
 relationship between the internal experts and  the community. I
 think that it was his wording that induced me to finally post on the
 issue.


 I fixed it (it's a one-line change), but Trevor reverted it:

 This goes against an intentional design
 decision. To discuss that decision further and submit proposals to change 
 this
 design please contact Howie Funghfung at wikimedia.org  or visit
 http://usability.wikimedia.org


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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread David Levy
Mark Williamson wrote:

 That's not good enough. First of all, people who don't speak a
 language won't recognize the text see other languages, or even
 languages. Could you pick the word ენები out of a page full of
 text in a foreign language and understand that clicking it would lead
 you to a link to the English version of an article?

Very well said.

Indeed, the interwiki links are pointedly presented in the relevant
languages/scripts, and the readers for whom they're most useful are
among the least likely to comprehend the label under which they've
been hidden.

 The reason your proposal to use geolocation or browser language is not
 good enough is that would still result in reducing the visibility of
 many, many Wikipedias. I think there are many users who would prefer
 to read articles in Catalan whose default browser language is set to
 ES, and geolocation will probably not solve that problem either.

It appears that the idea's ramifications haven't been fully considered
(in part because it's difficult for speakers of one language to
appreciate the needs of another language's speakers).

 I think it is a mistake to hide ANY interwikis. clutter is not a
 huge sacrifice for people to make to vastly increase INTERNATIONAL
 usability.

Furthermore, I don't recall _ever_ encountering a complaint about this
so-called clutter.  But I certainly have seen numerous complaints
about the interwiki links' sudden removal (as many have perceived the
change).

Perhaps a suitable compromise can be devised, but in the meantime, the
only appropriate solution is to display the interwiki links by
default.  It's unfortunate that this fix was reverted, let alone in
the name of usability.

David Levy

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread David Gerard
On 4 June 2010 19:58, David Levy lifeisunf...@gmail.com wrote:

 Perhaps a suitable compromise can be devised, but in the meantime, the
 only appropriate solution is to display the interwiki links by
 default.  It's unfortunate that this fix was reverted, let alone in
 the name of usability.


Indeed. Could someone please answer:

* What was the precise usability penalty of the interlanguage links
being visibie by default?
* What are the numbers behind this decision?

And, most importantly, and the key question which people have been
iteratively trying to find the answer to:

* What would it take for the Foundation to agree to the interlanguage
links being made visible by default once more?

I hope the usability team can answer the above questions with as much
detail as possible.


- d.

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Chris Lee
Wow, we get it. *No one* likes the hidden interwiki language link. Bottom
line, the only people who may be annoyed(though I doubt really any are,
and this was rather a decision to simply neaten the overall look of the en
site) by the long list of languages are the regular users! Those people who
can afford to hide it because they are familiar with WP in general. When I
first started using WP, it was one of the LAST things I noticed about the
surrounding links/tools; imagine if it were hidden Enough about supposed
numbers and statistics, it just needs to be fixed.

SOLUTION (as said by many before me)
default: show interwiki language
one click (if so desired by user/ip address): hidden



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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Aryeh Gregor
On Fri, Jun 4, 2010 at 1:51 PM, Mark Williamson node...@gmail.com wrote:
 Aryeh, imagine someone links you to an article on physics at
 ka.wikipedia.

Why would anyone link me to an article on ka.wikipedia?  That's not a
reasonable thing to imagine.  I don't think I know anyone who speaks
Georgian, and if I do, they wouldn't have any reason to link me to an
article in Georgian.  If they did, I'd probably use Google Translate.

There are obviously going to be some cases where users wind up at a
wiki they don't understand, for some strange reason.  In such a case,
having a pre-expanded language list is obviously useful.  Even if they
could figure out what other languages means, it's much harder to
spot when collapsed.  The question is whether the significant utility
to this small group outweighs the slight disutility to a much larger
group.

On Fri, Jun 4, 2010 at 2:58 PM, David Levy lifeisunf...@gmail.com wrote:
 Furthermore, I don't recall _ever_ encountering a complaint about this
 so-called clutter.  But I certainly have seen numerous complaints
 about the interwiki links' sudden removal (as many have perceived the
 change).

Of course.  Users don't explicitly complain about small things.  They
especially don't complain about things like clutter, because the
negative effect that has is barely perceptible -- extra effort
required to find things.  But if you take away a feature that's
important to a small number of users, or that's well established and
people are used to it, you'll get lots of complaints from a tiny
minority of users.  Basing development decisions on who complains the
loudest is what results in software packed with tons of useless and
confusing features and lousy UI.  Like most open-source software,
including MediaWiki.  Good design requires systematic analysis,
ignoring user complaints if the evidence indicates they're not
representative.


Now, mind you, I don't necessary support getting rid of the
interlanguage links.  I'm mostly objecting to the reasoning being
brought forward for that point, which seems to be mostly:

* Some unknown number of users might somehow end up at a wiki they
don't understand and not be able to find the wiki they really want.
Maybe.  Except we have no data to suggest that this happens with
non-negligible frequency.  The evidence apparently indicates that few
people use the interlanguage links.
* Lots of people have complained, therefore it must be a bad change.
* Interface clutter isn't important anyway.

The last two arguments are completely wrongheaded.  The first might or
might not have merit -- but no one has even attempted to propose what
evidence we could gather to check it (I think).  Most of the people
making the first argument seem to assume without question that there
*must* be a lot of people using the interlanguage links for this, or
at least a significant number.  This is not the way to conduct an
informed discussion.

In the absence of further data, the only real argument I saw for
restoring the interlanguage links by default is to show how
international Wikipedia is and raise awareness about how many other
languages are supported.  In this case they aren't actually meant to
be clicked on, so a low click rate isn't a problem.  They're more of
an advertisement.  This is a fairly reasonable argument -- the huge
size of the language list is a plus, not a minus, from this
perspective.  I don't know if it outweighs concerns about clutter,
though.  Maybe.

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread James Alexander
On Fri, Jun 4, 2010 at 3:39 PM, Aryeh Gregor
simetrical+wikil...@gmail.comsimetrical%2bwikil...@gmail.com
 wrote:

 In the absence of further data, the only real argument I saw for
 restoring the interlanguage links by default is to show how
 international Wikipedia is and raise awareness about how many other
 languages are supported.  In this case they aren't actually meant to
 be clicked on, so a low click rate isn't a problem.  They're more of
 an advertisement.  This is a fairly reasonable argument -- the huge
 size of the language list is a plus, not a minus, from this
 perspective.  I don't know if it outweighs concerns about clutter,
 though.  Maybe.


It isn't a bad argument, I know I consider it a good one, but the biggest
problem I see at the moment is that I don't think normal users have any IDEA
that they are hidden over there. I have yet to meet a reader who realizes
that. I said earlier that I had had 5 people ask me why we got rid of the
language links. I've had 2 more ask since then ask and 2 of the original 5
call me up and ask me to explain where the button was to show the languages
because even after I told them it was there they couldn't find it. I would
love to see a survey that asked readers if they saw them but I don't know
exactly how you could word it. Obviously I'm someone who wants them there
(for many reasons, the international component not a small one among them)
and so am bias about it but I just don't see the argument that having them
there causes to many issues.

I also don't totally understand the the user just has to click once and
then they're set argument. I've found that even as a user who is wandering
around logged in I find myself having to click to open up the language links
several times a day. I keep forgetting to throw something into my global.js
so that it isn't an issue for me personally but :/

James Alexander
james.alexan...@rochester.edu
jameso...@gmail.com
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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Bence Damokos
On Fri, Jun 4, 2010 at 9:39 PM, Aryeh Gregor
simetrical+wikil...@gmail.comsimetrical%2bwikil...@gmail.com
 wrote:

 Why would anyone link me to an article on ka.wikipedia?  That's not a
 reasonable thing to imagine.  I don't think I know anyone who speaks
 Georgian, and if I do, they wouldn't have any reason to link me to an
 article in Georgian.  If they did, I'd probably use Google Translate.

Just to illustrate this possibility:
If I search for Fizika Wikipédia (Physics Wikipedia in Hungarian) the
third result from the top is the Kikongo Wikipedia article - and there are
other cases where Google offers Wikipedia results in unexpected languages
especially if the search term's language and the Google interface language
mismatches or if accent marks are ignored.




Best regards,
Bence
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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread David Levy
Aryeh Gregor wrote:

 Users don't explicitly complain about small things.

At the English Wikipedia, this is not so.  If we had a bike shed,
there would be daily complaints about its color.

 They especially don't complain about things like clutter, because the
 negative effect that has is barely perceptible -- extra effort
 required to find things.

I've encountered many complaints about clutter at the English
Wikipedia (pertaining to articles, our main page and other pages), but
not one complaint that the interwiki links caused clutter.

 But if you take away a feature that's important to a small number of
 users, or that's well established and people are used to it, you'll
 get lots of complaints from a tiny minority of users.

I realize that, and I once had a high-profile edit reverted because a
tiny number of users (out of a very large number affected) complained.

However, assuming that the interwiki links benefit a relatively small
percentage of users (still a non-negligible number in absolute terms),
I've yet to see evidence that displaying them by default is
problematic.  Like David Gerard, I desire access to the data behind
this decision.

David Levy

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Platonides
Aryeh Gregor wrote:
 Now, mind you, I don't necessary support getting rid of the
 interlanguage links.  I'm mostly objecting to the reasoning being
 brought forward for that point, which seems to be mostly:
 
 * Some unknown number of users might somehow end up at a wiki they
 don't understand and not be able to find the wiki they really want.
 Maybe.  Except we have no data to suggest that this happens with
 non-negligible frequency.  The evidence apparently indicates that few
 people use the interlanguage links.
 * Lots of people have complained, therefore it must be a bad change.
 * Interface clutter isn't important anyway.
 
 The last two arguments are completely wrongheaded.  The first might or
 might not have merit -- but no one has even attempted to propose what
 evidence we could gather to check it (I think).  Most of the people
 making the first argument seem to assume without question that there
 *must* be a lot of people using the interlanguage links for this, or
 at least a significant number.  This is not the way to conduct an
 informed discussion.

It was requested somewhere on this thread to publish the data of the
interwiki usage before CollapsibleNav and after.
The difference should give an estimate of people which would have used
it but was unable to find it out (as opposed to those who found it but
needed an extra click for that).
Since I was asked how would I search now? when showing the new look, I
can understand that people don't find the interwikis, which are less
prominent than the search bar! How many? I don't have enough data. I
consider James and Casey reports quite important, since they will be
people actually reaching us, which reports are a tiny percentage of
affected people (even from the community, but specially from the large
mass).



 In the absence of further data, the only real argument I saw for
 restoring the interlanguage links by default is to show how
 international Wikipedia is and raise awareness about how many other
 languages are supported.  In this case they aren't actually meant to
 be clicked on, so a low click rate isn't a problem.  They're more of
 an advertisement.  This is a fairly reasonable argument -- the huge
 size of the language list is a plus, not a minus, from this
 perspective.  I don't know if it outweighs concerns about clutter,
 though.  Maybe.

That's an interesting point. I was also wondering how it related to the
accuracy perception. A fluent wikipedian probably consider an topic
better (or improvable) if it has many interwikis. Or many FAs. As
opposed to an interwikiless article, which is deemed of poor quality.

These are probably automatisms we aren't aware of, so I don't see how it
could be measured.



Gregory wrote:
 Sort of tangentially, ... am I really the only one that frequently
 uses the Wikipedia inter-language links as a big translating
 dictionary?

Add me to the list of people which hover the interwikis to find out a
translation.


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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Howie Fung
The Usability team discussed this issue at length this afternoon.  We 
listened closely to the feedback and have come up with solution which we 
hope will work for everyone.  It's not a perfect solution, but we think 
it's a reasonable compromise.

First, some background on the problem we're addressing and the design 
principle that we used.  Every situation is unique, but in the case of 
the interwikilinks, we believe the sheer number of language links, 
especially within the context of an information-heavy page, makes users 
numb to the list.  When people see large collections of things, they 
tend to group them all together as one object and not identify the 
individual parts that make the whole. As the number of items in the list 
decreases the likelihood of a person identifying the individual items 
increases. This is similar to how viewing a traffic jam appears as a 
long line of generic vehicles, while seeing just a few cars driving down 
the road might be comprehended in more granular detail (a motorcycle, a 
truck and a sports car).  While we did not explicitly test for this 
during our usability studies (e.g., it wasn't included as a major design 
question), we did exercise judgement in identifying this as a problem, 
based partly on the applying the above design principle to the site, 
partly on the data.

Regarding the data behind the decision.  First, let me apologize for the 
tardiness.  The engineer who implemented the clicktracking of the left 
nav recently returned from vacation, so you can probably imagine how 
things might be a little difficult to find after being away for a 
while.   Please see [1] for more details, but a quick summary is that we 
measured the click behavior for two groups of English Wikipedia users, 
Monobook and Vector (Vector users are primarily those who participated 
in the beta).  Of Monobook and Vector users, 0.95% and 0.28% clicked on 
the language links (out of 126,180 and 180,873 total clicks), 
respectively.  We felt that fewer than 1% of Monobook clicks was a 
reasonable threshold for hiding the Language links, especially when 
taken in the context of the above design principle and the 
implementation (state persists after expanding).

We do, however, recognize the concern that was voiced by a number of our 
community members.  When the language links are in a collapsed state 
however, there is not enough information to explain what the list will 
be if you were to expand it.  In all likelihood, we won't be able to get 
the verbiage to the point where it's sufficiently descriptive of the 
inter-language links.  A list of languages is probably more effective as 
it *shows* the user that there are other languages available (rather 
than *telling* the user via a Language, In other languages etc. 
link).  However, exposing all of the languages can potentially be just 
as ineffectual as showing none of them.

A more effective approach would be to balance the two, by showing just 
enough links to clearly illustrate the meaning of the list.  So our 
proposal is to show a list of, say, 5 languages with a more link.  We 
think that a list of 5 languages should be sufficient to communicate to 
the user that there are other language versions available.  If the 
language they want is not on the list, they may click more to see the 
full list.

There are numerous ways we can populate the list of 5.  The simplest way 
is to populate based on the current order, but we can also do it based 
on size of the wiki, browser language, geo IP, etc.   Our proposal is to 
go with something simple for now, and then continue to explore options 
for greater customization.

We hope this compromise addresses the most pressing concerns that have 
been raised.  I will update the page on the usability wiki with the 
above information [2].  Please direct discussion/feedback to that page.

Thank you for your input.

Howie, on behalf of the User Experience Team at WMF

[1] http://usability.wikimedia.org/wiki/Left_Nav_Click_Data
[2] http://usability.wikimedia.org/wiki/Opinion:_Language_Links

On 6/4/10 3:21 PM, Platonides wrote:
 Aryeh Gregor wrote:

 Now, mind you, I don't necessary support getting rid of the
 interlanguage links.  I'm mostly objecting to the reasoning being
 brought forward for that point, which seems to be mostly:

 * Some unknown number of users might somehow end up at a wiki they
 don't understand and not be able to find the wiki they really want.
 Maybe.  Except we have no data to suggest that this happens with
 non-negligible frequency.  The evidence apparently indicates that few
 people use the interlanguage links.
 * Lots of people have complained, therefore it must be a bad change.
 * Interface clutter isn't important anyway.

 The last two arguments are completely wrongheaded.  The first might or
 might not have merit -- but no one has even attempted to propose what
 evidence we could gather to check it (I think).  Most of the people
 making the first argument 

Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread teun spaans
A minimalist design is a good goal to strive for. As many people do mot use
them, it may be a good cleanup of the interface. Howver, for its
afficionados the developers might create an option in the user preferences
to show all interwiki links directly instead of hiding them. Personally I
find them very useful when i got to translate things, much better then
wiktionary, both by the size of the wikis and by the accompanying text which
helps sorting out any homonym problems.

On Sat, Jun 5, 2010 at 2:55 AM, David Gerard dger...@gmail.com wrote:

 On 5 June 2010 01:03, Howie Fung hf...@wikimedia.org wrote:

  First, some background on the problem we're addressing and the design
  principle that we used.  Every situation is unique, but in the case of
  the interwikilinks, we believe the sheer number of language links,
  especially within the context of an information-heavy page, makes users
  numb to the list.  When people see large collections of things, they
  tend to group them all together as one object and not identify the
  individual parts that make the whole.


 We believe = no data, then?

 In a list of language links, people will immediately notice the one
 that they can read: their own language, i.e. the one they're looking
 for.


   While we did not explicitly test for this
  during our usability studies (e.g., it wasn't included as a major design
  question), we did exercise judgement in identifying this as a problem,
  based partly on the applying the above design principle to the site,
  partly on the data.


 You've just said it was on judgement and *not at all* on any data.


  Thank you for your input.


 This is implemented in each wiki's [[MediaWiki:vector.css]]. As such,
 if a wiki votes to reverse this interface change, and your proposed
 compromise solution - will they be able to do so, or will the
 Foundation impose the change upon them regardless? i.e., is this
 content control by the WMF? I ask based on the preremptory tone used
 by Trevor Parscal in reverting the original change.


 - d.

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread Guillaume Paumier
Howie,

Thanks for your detailed message. I appreciate your efforts of trying
to listen to the feedback from the community. However, even after
listening to the discussion in the office today, and after reading
your message, I still fail to understand the logic behind these
decisions. I'm going to try and summarize your paragraphs into a few
sentences; please tell me if I got something wrong

In a paragraph, you explain it is your belief that in Monobook, the
long list of languages made it difficult for the user to identify this
area as a list of languages.

In the following paragraph, you say you tracked the clicks in the
sidebar in Monobook, and found that less than 1% of users clicked on a
language link. You then explain you hid the list of languages because
this number showed it wasn't used.

Perhaps I'm just beating a dead horse, but, looking at these two
arguments, a fairly reasonable hypothesis to make is that users don't
click on the languages links *because* they don't realize it's there.
A fairly reasonable design decision would be to try and make it more
discoverable, and you could measure the impact easily by seeing if
more users click on the language links.

Instead, you chose to hide the list completely. I still fail to see
how this decision could be an attempt at fixing the issue you had
discovered.

Maybe users don't think of a traffic jam as a list of cars. But
showing an empty road hardly makes things better.

-- 
Guillaume Paumier
[[m:User:guillom]]
http://www.gpaumier.org

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-04 Thread David Levy
[replying here and at
http://usability.wikimedia.org/wiki/Opinion_Language_Links]

Howie Fung wrote:

 First, some background on the problem we're addressing and the design
 principle that we used.  Every situation is unique, but in the case of
 the interwikilinks, we believe the sheer number of language links,
 especially within the context of an information-heavy page, makes users
 numb to the list.

I regard this as an unreasonable assumption.

In my experience/observation, readers saw the links and recognized
them as a list of articles in various languages.  Most didn't wish to
view such articles, so they paid no further attention to the list
until such time as they did.  (No harm done.)  Meanwhile, users
wishing to view articles in other languages (a small percentage, but a
large number in absolute terms) knew exactly where to look.

To equate this unusual type of list with large blocks of text in
general (without any data to demonstrate the principle's
applicability) is to completely ignore context.

 When people see large collections of things, they tend to group them all
 together as one object and not identify the individual parts that make
 the whole. As the number of items in the list decreases the likelihood
 of a person identifying the individual items increases. This is similar
 to how viewing a traffic jam appears as a long line of generic vehicles,
 while seeing just a few cars driving down the road might be comprehended
 in more granular detail (a motorcycle, a truck and a sports car).

This analogy fails to consider a very important distinction.

Unlike the motor vehicles, one (or a small number) of the links on the
list are meaningfully different from the user's perspective.  To a
reader of Japanese, the 日本語 link stands out in much the same way that
an ice cream van would stand out in the aforementioned traffic jam.
The other links, being foreign to this particular user, do not compete
for attention (and therefore are less of a distraction than the random
cars surrounding the ice cream van are).

 While we did not explicitly test for this during our usability studies
 (e.g., it wasn't included as a major design question), we did exercise
 judgement in identifying this as a problem, based partly on the applying
 the above design principle to the site, partly on the data.

Said data indicated only that the interwiki links were used relatively
infrequently.  Apparently, there is absolutely no data suggesting that
the full list's display posed a problem.  Rather, this is a hunch
based upon the application of a general design principle whose
relevance has not been established.

Aryeh Gregor: You cited the importance of data (and the systematic
analysis thereof).  In light of this explanation, what is your opinion
now?

 A more effective approach would be to balance the two, by showing just
 enough links to clearly illustrate the meaning of the list.  So our
 proposal is to show a list of, say, 5 languages with a more link.  We
 think that a list of 5 languages should be sufficient to communicate to
 the user that there are other language versions available.  If the
 language they want is not on the list, they may click more to see the
 full list.

If the language that the user seeks is not visible, why do you assume
that he/she will recognize the list's nature?

Imagine seeing the following on a page full of similarly unintelligible text:

Ectbadi
Feskanalic
Ibsterglit
Kreviodeil
Tionevere
 Straknaj 6 tak

Would you recognize the first five items as languages and the last as
Show 6 more?

Compare the above to this:

Bacruhy
Ectbadi
English
Feskanalic
Ibsterglit
Kreviodeil
Nuprevnu
Ootredi
Rozlovatom
Tionevere
Zidentranou

And keep in mind that the above allows for the use of Ctrl-F to find
English on the page.

 There are numerous ways we can populate the list of 5.  The simplest way
 is to populate based on the current order, but we can also do it based
 on size of the wiki, browser language, geo IP, etc.

Browser language and location detection are the best of the above
options, but they're far from flawless.  It's been explained that
there are reasons for speakers of some languages to set their browsers
to other languages.  Location detection is not entirely reliable and
only enables en educated guess as to the language that someone speaks.

To me, all of this comes across as a manufactured problem in search of
a solution (while the initial change was a solution in search of a
problem).

 Our proposal is to go with something simple for now, and then continue
 to explore options for greater customization.

Or you could simply restore the one-line code modification that
provided the default behavior requested by the community (pending
evidence that an alternative setup is beneficial).

David Levy

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-03 Thread Austin Hair
On Wed, Jun 2, 2010 at 8:50 PM, Gregory Maxwell gmaxw...@gmail.com wrote:
 Who cares if people click them a lot?  The space they formally
 occupied is filled with nothing now.

 They were equally valuable as a marketing statement about the breadth
 and inclusiveness of our project as they were as a navigational tool.

 Concealing them behind the languages box also significantly reduces
 discoverability for the people who need it most: Someone who, through
 following links, ends up on a wikipedia which is not in their primary
 language. Before they needed to scroll down past a wall of difficult
 to read foreign language, now they need to do that and expand some
 foreign language box.

I agree with every one of these points, and want to emphasize the
last—a person may be able to recognize the word for his language in
another random language, but he probably won't recognize the word for
language itself.  (I think I can recognize it in most European
languages and maybe a handful of others, but that's still assuming I
was actively looking for it in the first place.)

Last night I was discussing this with Finne (henna), and she proposed
that we might show a default list based on the user's most likely
language(s), while still keeping the others collapsed by default.

This could be done using the HTTP accept-language header—which would,
at the very least, show you your native language.  (And perhaps, if
someone's feeling adventurous, augment that using a GeoIP system.
There are lots of possibilities.)

But I'm not volunteering to code it, and I'm not asking anyone else
to.  I'd be happy if we just returned to the previous, useful
behavior.

Austin

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-03 Thread James Alexander
We have a couple threads on this issue but picking the most recent :). It
appears that this has now been changed (
https://bugzilla.wikimedia.org/show_bug.cgi?id=23497 ) and so once the next
revision is pushed live the interwikis would be visible by default.

James Alexander
james.alexan...@rochester.edu
jameso...@gmail.com
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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-03 Thread Fajro
On Thu, Jun 3, 2010 at 3:00 PM, Erik Moeller e...@wikimedia.org wrote:

 http://languageicon.org/index-icon.php

 That icon seems about as intuitive as the name Hyperion
 Frobnosticating Endoswitch for FlaggedRevs.

We could make a different icon, the idea is having a single symbol for
language.

The only relevant mental
 association that comes to mind is robot tongue.

Then it is quite intuitive.  :P

Anyway, I prefer to have the language list as before.

-- 
Fajro

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-03 Thread David Gerard
On 3 June 2010 19:04, Erik Moeller e...@wikimedia.org wrote:

 Yes, we discussed this internally as well as a better path to exposse
 Wikipedia's multilingual nature than to dump a long list of native
 language names in the sidebar (we might have an expansion link such as
 Show X other languages to indicate the large number of language
 versions available).


This is a brilliant solution which should satisfy both concerns! How
soon can we have this?


- d.

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-03 Thread Platonides
James Alexander wrote:
 We have a couple threads on this issue but picking the most recent :). It
 appears that this has now been changed (
 https://bugzilla.wikimedia.org/show_bug.cgi?id=23497 ) and so once the next
 revision is pushed live the interwikis would be visible by default.
 
 James Alexander

Spoke too soon.

I fixed it (it's a one-line change), but Trevor reverted it:
 This goes against an intentional design
 decision. To discuss that decision further and submit proposals to change this
 design please contact Howie Fung hfung at wikimedia.org or visit
 http://usability.wikimedia.org



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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-03 Thread David Goodman
It would be nice to actually have a place at the usability wiki to
discuss this.

My own view is that the actual list of languages was the ideal
interface object in   fulfilling many purposes (as discussed in the
posts above) and implying multiple levels of understanding without the
need for explanation or discussion. For example, that it   varied
authomatically from article to article   showed the overall level of
progress on the multiple projects.

In showing Wikipedia to new users this list was always noticed and
proved a very expressive statement.

The attitude shown by Trevor's reply speaks for itself in terms of the
relationship between the internal experts and  the community. I
think that it was his wording that induced me to finally post on the
issue.

I fixed it (it's a one-line change), but Trevor reverted it:
 This goes against an intentional design
 decision. To discuss that decision further and submit proposals to change 
 this
 design please contact Howie Fung hfung at wikimedia.org or visit
 http://usability.wikimedia.org

-- 
David Goodman, Ph.D, M.L.S.
http://en.wikipedia.org/wiki/User_talk:DGG

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-03 Thread phoebe ayers
On Thu, Jun 3, 2010 at 11:19 AM, Michael Snow wikipe...@verizon.net wrote:
 Erik Moeller wrote:
 2010/6/3 Fajro fai...@gmail.com:

 Maybe we should support the Language Icon idea:

 http://languageicon.org/index-icon.php

 That icon seems about as intuitive as the name Hyperion
 Frobnosticating Endoswitch for FlaggedRevs. The only relevant mental
 association that comes to mind is robot tongue.

 As a sports fan, to me it looks like the backboard of a basketball hoop.
 I actually rather liked Hyperion Frobnosticating Endoswitch, but such
 a wonderful name deserves to find a more worthy home than the MediaWiki
 pending changes feature.

I'm with Michael on this point: such a great name should be the name
of the entire new skin, or perhaps a new version of MediaWiki itself:
this 'pedia runs on HYPERION FROBNOSTICATING ENDOSWITCH technology.
Alternatively, it could make the best magic word ever. Who knows what
such a variable would do?

Re: list of languages, I like having the big list of languages present
in the sidebar for the reasons David, Austin  Greg mentioned. (It's
not exactly like our site is uncluttered even without it: every
article is a *giant list of words*, surrounded by *even more words*,
and people seem basically fine with this). In every presentation I
make about Wikipedia I emphasize its multilingual nature -- being as
multilingual as we are is both unique and special on the internet, and
is one of the things that makes us great, and we should show this
feature off as well as we can.

That said, having the # of languages and/or a global selector as
others have mentioned are both good ideas too and could be a good
compromise.

-- phoebe

-- 
* I use this address for lists; send personal messages to phoebe.ayers
at gmail.com *

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-03 Thread Howie Fung
Per Erik M.'s previous post, we're working on a compromise solution 
whereby we show a list based on user's most likely language(s), probably 
based on browser, and then a see other languages link which would 
expand to give all the other langauages.  We're also looking at changing 
the word Languages into something that's more descriptive of what the 
links actually do.

I've created the following page for more discussion/proposals on the topic:

http://usability.wikimedia.org/wiki/Opinion:_Language_Links

Howie

On 6/3/10 4:41 PM, David Goodman wrote:
 It would be nice to actually have a place at the usability wiki to
 discuss this.

 My own view is that the actual list of languages was the ideal
 interface object in   fulfilling many purposes (as discussed in the
 posts above) and implying multiple levels of understanding without the
 need for explanation or discussion. For example, that it   varied
 authomatically from article to article   showed the overall level of
 progress on the multiple projects.

 In showing Wikipedia to new users this list was always noticed and
 proved a very expressive statement.

 The attitude shown by Trevor's reply speaks for itself in terms of the
 relationship between the internal experts and  the community. I
 think that it was his wording that induced me to finally post on the
 issue.


 I fixed it (it's a one-line change), but Trevor reverted it:
  
 This goes against an intentional design
 decision. To discuss that decision further and submit proposals to change 
 this
 design please contact Howie Funghfung at wikimedia.org  or visit
 http://usability.wikimedia.org


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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-03 Thread David Goodman
Any see other languages link should take into account the nature of
the article; an article on a Japanese topic should display the
Japanese wp link (if any) .  This would not be impossible to do
programmatically.

On Thu, Jun 3, 2010 at 8:59 PM, Howie Fung hf...@wikimedia.org wrote:
 Per Erik M.'s previous post, we're working on a compromise solution
 whereby we show a list based on user's most likely language(s), probably
 based on browser, and then a see other languages link which would
 expand to give all the other langauages.  We're also looking at changing
 the word Languages into something that's more descriptive of what the
 links actually do.

 I've created the following page for more discussion/proposals on the topic:

 http://usability.wikimedia.org/wiki/Opinion:_Language_Links

 Howie

 On 6/3/10 4:41 PM, David Goodman wrote:
 It would be nice to actually have a place at the usability wiki to
 discuss this.

 My own view is that the actual list of languages was the ideal
 interface object in   fulfilling many purposes (as discussed in the
 posts above) and implying multiple levels of understanding without the
 need for explanation or discussion. For example, that it   varied
 authomatically from article to article   showed the overall level of
 progress on the multiple projects.

 In showing Wikipedia to new users this list was always noticed and
 proved a very expressive statement.

 The attitude shown by Trevor's reply speaks for itself in terms of the
 relationship between the internal experts and  the community. I
 think that it was his wording that induced me to finally post on the
 issue.


 I fixed it (it's a one-line change), but Trevor reverted it:

 This goes against an intentional design
 decision. To discuss that decision further and submit proposals to change 
 this
 design please contact Howie Funghfung at wikimedia.org  or visit
 http://usability.wikimedia.org


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-- 
David Goodman, Ph.D, M.L.S.
http://en.wikipedia.org/wiki/User_talk:DGG

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-03 Thread John Vandenberg
On Fri, Jun 4, 2010 at 11:04 AM, David Goodman dgoodma...@gmail.com wrote:
 Any see other languages link should take into account the nature of
 the article; an article on a Japanese topic should display the
 Japanese wp link (if any) .  This would not be impossible to do
 programmatically.

While that is impossible (read: hard), a simple approximation is to
display languages links for the 10 largest corresponding articles in
other languages, and then show a more.. when there are more than 10.

Another option is for contributors to specify which other interwiki
links should be always visible; e.g. we would always want the FA's in
other languages to be shown.

http://en.wikipedia.org/wiki/Template:Link_FA

--
John Vandenberg

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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-03 Thread MZMcBride
John Vandenberg wrote:
 While that is impossible (read: hard), a simple approximation is to
 display languages links for the 10 largest corresponding articles in
 other languages, and then show a more.. when there are more than 10.
 
 Another option is for contributors to specify which other interwiki
 links should be always visible; e.g. we would always want the FA's in
 other languages to be shown.
 
 http://en.wikipedia.org/wiki/Template:Link_FA

The KISS principle comes to mind here. Are there ways to improve the current
language list in the future? Perhaps. But the best general solution (that's
quickest to implement and doesn't rely on vaporware) is to simply fix the
default.

Personally, I see a sidebar with a lot of room and nothing else to fill it,
so I don't really understand the current set of objections to showing the
languages by default. A minimalist interface design is a nice goal, but it
isn't always the best pragmatically. And in this case, pragmatism should
beat out idealism.

MZMcBride



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Re: [Foundation-l] hiding interlanguage links by default is a Bad Idea, part 2

2010-06-03 Thread John Vandenberg
On Thu, Jun 3, 2010 at 5:48 AM, Aryeh Gregor
simetrical+wikil...@gmail.com wrote:
 On Wed, Jun 2, 2010 at 2:50 PM, Gregory Maxwell gmaxw...@gmail.com wrote:
 Who cares if people click them a lot?  The space they formally
 occupied is filled with nothing now.

 Interface clutter is not psychologically free.  Empty space is better
 than space filled with mostly-useless controls.  Whether these
 particular controls are worth it I don't know, but the general
 principle of hiding seldom-used things is sound.

They are not mostly-useless controls; they are there because
_building_ content _in every language_ is our mission.

http://wikimediafoundation.org/wiki/Our_projects

Missing interwikis are a valuable cue that a block is missing.

--
John Vandenberg

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