Hiring a part-time sysadmin?

2007-06-23 Thread Murray Cumming
The Board's finances seem to be OK right now, and I know that advisory
board members have generally been ready to contribute for specific
things that help the project.

Meanwhile, our sysadmins seem overworked, causing understandable delays
for simple requests. Now seems like a good time to pay someone so that
requests for new accounts, mailing lists, bugzilla products, etc, get
done almost immediately.

It simple stuff, but that's why it's important. It could make a
noticeable everyday difference to how we grow and work together. 

-- 
Murray Cumming
[EMAIL PROTECTED]
www.murrayc.com
www.openismus.com

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Re: Hiring a part-time sysadmin?

2007-06-23 Thread Olav Vitters
On Sat, Jun 23, 2007 at 12:05:59PM +0200, Murray Cumming wrote:
 Meanwhile, our sysadmins seem overworked, causing understandable delays
 for simple requests. Now seems like a good time to pay someone so that
 requests for new accounts, mailing lists, bugzilla products, etc, get
 done almost immediately.

New accounts and new bugzilla products are not a sysadmin task. Although
of course new accounts can be done by someone who is hired (or
sysadmins), as long as procedures are followed.

Mailing list setup is broken. Hiring someone to figure it all out might
be a good idea; because currently I do not setup mailing lists just
because I do not want to figure out how.

I'd like to know what this person would do in daily tasks (concretely).
The ideal sysadmin just makes existing tasks take less amounts of work.

Note that we do can find enough persons willing to be a part time
sysadmin (without either hiring or specifically requesting). The real
problem is that usually they aren't known. Further, known persons are
usually overworked with other things, so making them a sysadmin would
not help. Don't really see a solution though. Perhaps we should give a
random person the ability to do lots of damage.

-- 
Regards,
Olav
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Re: Hiring a part-time sysadmin?

2007-06-23 Thread Murray Cumming
On Sat, 2007-06-23 at 15:43 +0200, Olav Vitters wrote:
 On Sat, Jun 23, 2007 at 12:05:59PM +0200, Murray Cumming wrote:
  Meanwhile, our sysadmins seem overworked, causing understandable delays
  for simple requests. Now seems like a good time to pay someone so that
  requests for new accounts, mailing lists, bugzilla products, etc, get
  done almost immediately.
 
 New accounts and new bugzilla products are not a sysadmin task. Although
 of course new accounts can be done by someone who is hired (or
 sysadmins), as long as procedures are followed.
 
 Mailing list setup is broken. Hiring someone to figure it all out might
 be a good idea; because currently I do not setup mailing lists just
 because I do not want to figure out how.
 
 I'd like to know what this person would do in daily tasks (concretely).
 The ideal sysadmin just makes existing tasks take less amounts of work.

I'm not so interested in the precise job title. I'd just like someone to
do 
a) The simple little administrative things such as accounts, bugzilla
additions, new mailing lists, etc.
b) Relatively simple installations and updates and other stuff that you
are more capable of listing than me.
c) Clever unexpected things that syadmins tend to do, if we find someone
that wonderful, but a) and b) would be quite enough if don't.

Paying someone would mean that their time is reserved for this. I don't
mind if they are partly idle because there isn't enough for them to do -
the purpose of an employee should be to get things done, not to be busy.
I just don't want to wait for things or have to be demanding to
volunteers that don't have time.

 Note that we do can find enough persons willing to be a part time
 sysadmin (without either hiring or specifically requesting). The real
 problem is that usually they aren't known. Further, known persons are
 usually overworked with other things, so making them a sysadmin would
 not help. Don't really see a solution though. Perhaps we should give a
 random person the ability to do lots of damage.
 
-- 
Murray Cumming
[EMAIL PROTECTED]
www.murrayc.com
www.openismus.com

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Re: Hiring a part-time sysadmin?

2007-06-23 Thread Bruno Boaventura
On Sat, 2007-06-23 at 13:35 -0500, Diego Escalante Urrelo wrote:
 On 6/23/07, Bruno Boaventura [EMAIL PROTECTED] wrote:
  On Sat, 2007-06-23 at 12:05 +0200, Murray Cumming wrote:
   Meanwhile, our sysadmins seem overworked, causing understandable delays
   for simple requests. Now seems like a good time to pay someone so that
   requests for new accounts, mailing lists, bugzilla products, etc, get
   done almost immediately.
  I'd like to help, but I need some training to do these things.
 
 I say exactly the same.

I think it's time to add more contributors on sysadmin. Me and Diego are
very interested to contribute in many areas on GNOME. We have time,
motivation and love, but we need help to start. I'm a person who can
learn quickly.

Diego, ready to work? I am.

Cheers!

-- 
brunobol
-
[EMAIL PROTECTED]
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Re: Hiring a part-time sysadmin?

2007-06-23 Thread Dave Neary

Hi Murray,

Selon Murray Cumming [EMAIL PROTECTED]:
...
 Meanwhile, our sysadmins seem overworked, causing understandable delays
 for simple requests. Now seems like a good time to pay someone so that
 requests for new accounts, mailing lists, bugzilla products, etc, get
 done almost immediately.

It's a nice idea, based on a false assumption, I'm afraid.

 The Board's finances seem to be OK right now, and I know that advisory
 board members have generally been ready to contribute for specific
 things that help the project.

Our finances are balanced. That means we have roughly the same aount coming in
as we have going out - except for some savings that we've made over the last
year by not having any full-time employee (these are one-off savings, as soon as
we hire someone we'll be balanced again, but with a slightly bigger bank account
balance).

So I don't think we have the money to hire a part-time sysadmin, and I think
we'd have difficulty finding one (to work part-time). It's certainly something
worth thinking about, but the answer will likely be we can't (yet) afford it.

Cheers,
Dave.

--
Dave Neary
Lyon, France
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Re: Hiring a part-time sysadmin?

2007-06-23 Thread Corey Burger
On 6/23/07, Jeff Waugh [EMAIL PROTECTED] wrote:
 quote who=Bruno Boaventura

  I think it's time to add more contributors on sysadmin. Me and Diego are
  very interested to contribute in many areas on GNOME. We have time,
  motivation and love, but we need help to start. I'm a person who can learn
  quickly.

 I appreciate your enthusiasm, and there's every chance that we will take up
 both your offers. However, our experience shows that 'more' does not always
 mean 'better'. Don't be disappointed though -- that's just the gut reaction
 you're going to get from the team straight away.

 That said, there is work going on at the moment to improve the mechanism of
 creating and approving accounts, which will allow us to parallelise the easy
 bit. The hard bit, as always, is social. Often, it takes way longer to get
 confirmations from peers than it does to create accounts and so on.

 - Jeff

I am going to disagree with you here. We absolutely need to change a
few things. Getting anything on the GNOME infrastructure takes a hell
of a long time, for no good reason. Here are the bits we need better
communication/more people on:

1. Planet
We absolutely need a team around this. The delays make no sense

2. Foundation membership
We need better communication around this. Better communication would
be facilitated by having more people involved

3. SVN stuff
Creation of these things are slow.

Lastly, we need to stop being hostile to people trying to help. I
offered to help with the foundation membership and was rebuffed and
now you just rebuffed Diego.

It pisses me the hell off to watch the old guard rebuff people like
myself who are merely trying to help. Ever wonder why KDE is better at
attracting new people? Because they seem to understand that people are
not perfect when coming to them!

Annoyed,

Corey
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Re: Hiring a part-time sysadmin?

2007-06-23 Thread Jeff Waugh
quote who=Bruno Boaventura

 I think it's time to add more contributors on sysadmin. Me and Diego are
 very interested to contribute in many areas on GNOME. We have time,
 motivation and love, but we need help to start. I'm a person who can learn
 quickly.

I appreciate your enthusiasm, and there's every chance that we will take up
both your offers. However, our experience shows that 'more' does not always
mean 'better'. Don't be disappointed though -- that's just the gut reaction
you're going to get from the team straight away.

That said, there is work going on at the moment to improve the mechanism of
creating and approving accounts, which will allow us to parallelise the easy
bit. The hard bit, as always, is social. Often, it takes way longer to get
confirmations from peers than it does to create accounts and so on.

- Jeff

-- 
Ubuntu Live 2007: Portland, OR, USA   http://www.ubuntulive.com/
 
 Building a Kernel is a requirement for Securing Servers. - Oscar
  Plameras
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Re: Hiring a part-time sysadmin?

2007-06-23 Thread Murray Cumming
On Sat, 2007-06-23 at 19:29 +0200, Dave Neary wrote:
 Hi Murray,
 
 Selon Murray Cumming [EMAIL PROTECTED]:
 ...
  Meanwhile, our sysadmins seem overworked, causing understandable delays
  for simple requests. Now seems like a good time to pay someone so that
  requests for new accounts, mailing lists, bugzilla products, etc, get
  done almost immediately.
 
 It's a nice idea, based on a false assumption, I'm afraid.
 
  The Board's finances seem to be OK right now, and I know that advisory
  board members have generally been ready to contribute for specific
  things that help the project.
 
 Our finances are balanced. That means we have roughly the same aount coming in
 as we have going out - except for some savings that we've made over the last
 year by not having any full-time employee (these are one-off savings, as soon 
 as
 we hire someone we'll be balanced again, but with a slightly bigger bank 
 account
 balance).
 
 So I don't think we have the money to hire a part-time sysadmin, and I think
 we'd have difficulty finding one (to work part-time). It's certainly something
 worth thinking about, but the answer will likely be we can't (yet) afford 
 it.

So, I think you should please ask the advisory board, and then I think
you should try to find somebody. They might say No, but in the past
they've wanted to be asked more often, because they want to help.

There are plenty of part-time student sysadmins at universities and
colleges, so you should be able to find someone similar for GNOME. You
don't need a genius - you just need someone who is paid to have time to
do stuff.
 
-- 
Murray Cumming
[EMAIL PROTECTED]
www.murrayc.com
www.openismus.com

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Re: Hiring a part-time sysadmin?

2007-06-23 Thread Jeff Waugh
quote who=Murray Cumming

 So, I think you should please ask the advisory board, and then I think you
 should try to find somebody. They might say No, but in the past they've
 wanted to be asked more often, because they want to help.
 
 There are plenty of part-time student sysadmins at universities and
 colleges, so you should be able to find someone similar for GNOME. You
 don't need a genius - you just need someone who is paid to have time to do
 stuff.

It is quite clear that we do not have the funds to do this right now. It has
been on the agenda for quite some time, but we must spend responsibly. We
are in the process of hiring for a position that will open up opportunities
such as this in due time. Your suggestion is noted; we've said that it has
been a desire for the Foundation for some time -- please do not unreasonably
agitate to get what you want immediately.

- Jeff

-- 
Ubuntu Live 2007: Portland, OR, USA   http://www.ubuntulive.com/
 
Orphaned farm-boy hero helps save world against bad-guys, begins a
   journey of self-discovery, and makes interesting friends. Passable. -
Andrew Bennetts on Star Wars
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Re: Hiring a part-time sysadmin?

2007-06-23 Thread Jeff Waugh
quote who=Corey Burger

 1. Planet
 We absolutely need a team around this. The delays make no sense

There haven't been significant delays recently. Vincent has been managing
the GSoC folks to help out, which has been great. Strong editorship is one
of the reasons why Planet GNOME is more readable than many other Planets,
and when I've brought up potential policy changes in the past, plenty of
people have suggested I keep it that way. It's in SVN, so if I'm hit by a
bus or there's a crisis when I'm not around, others can take the wheel.

 2. Foundation membership
 We need better communication around this.

That's the membership committee, which is very much a separate issue to the
one raised in this thread.

 Better communication would be facilitated by having more people involved

Quoting this separately to point out how little sense it makes. More people
does not result in better communication. :-)

 3. SVN stuff
 Creation of these things are slow.

It is more often the confirmation process that is slow (depending on people
outside the sysadmin team for information and acceptance), not the account
creation process. As noted in the previous mail, there is work being done to
make the mechanism of account creation simpler and easier too.

 Lastly, we need to stop being hostile to people trying to help. I offered
 to help with the foundation membership and was rebuffed and now you just
 rebuffed Diego.

I did not rebuff Diego. I was polite, open, and explained myself. It was not
in the least bit hostile *and* did not close the possibility of involvement.
What I described has been pointed out by others before.

 It pisses me the hell off to watch the old guard rebuff people like myself
 who are merely trying to help. Ever wonder why KDE is better at attracting
 new people? Because they seem to understand that people are not perfect
 when coming to them!

This is an unreasonably argumentative and manipulative way to make a point.

- Jeff

-- 
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  Every fight is a food fight. When you're a cannibal. - Demetri Martin
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Re: Hiring a part-time sysadmin?

2007-06-23 Thread Baris Cicek

 
 Lastly, we need to stop being hostile to people trying to help. I
 offered to help with the foundation membership and was rebuffed and
 now you just rebuffed Diego.
I doubt that you (or anyone indeed) rebuffed. On the conrary, I remember
even committee was positive about your volunteering. However the your
request was near to elections, moreover we had four seats occupied in
the committee by then. I even remember we had some talk about if we
could extend committee to five people. 

Later somehow our communication was lost (I remember sending e-mails to
whom volunteered to help in our first meeting after election). After
election Lucas (Rocha) also wanted to help, besides one of the members
of the committee (Clytie) told that she had been having health issues
and could not continue her duties. 

If you feel like rebuffed, I'm deeply sorry about this. 

I think now membership committee is doing very well with processing
applications. We have most of the stuff automated (delays in past was
mostly due to setting up the new system) and currently vast majority of
the applications are resolved less than a week. Of course human
interactions (requesting for information about applicants etc.) is the
most time comsuming part of the process, reason for the applications not
resolved for more than a week is that. 

About communication for MC, mailing list are public and archives are
open, moreoever we now have links to tracker for applicants to see
status of their application more clearly. If you have any other
suggestions for improvement, nothing could be more anticipated, I
believe that commitee and the board would consider your suggestions very
carefully. 

Just to make things more clear. 
 
 
 Annoyed,
 
 Corey
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Re: Hiring a part-time sysadmin?

2007-06-23 Thread Bruno Boaventura
On Sun, 2007-06-24 at 05:32 +1000, Jeff Waugh wrote:
 quote who=Bruno Boaventura
 
  I think it's time to add more contributors on sysadmin. Me and Diego are
  very interested to contribute in many areas on GNOME. We have time,
  motivation and love, but we need help to start. I'm a person who can learn
  quickly.
 
 I appreciate your enthusiasm, and there's every chance that we will take up
 both your offers. However, our experience shows that 'more' does not always
 mean 'better'. Don't be disappointed though -- that's just the gut reaction
 you're going to get from the team straight away.

Thanks... I'm not disappointed, but still offering my help in
anything!!!

You rock! We rock! GNOME rock!

-- 
brunobol
-
[EMAIL PROTECTED]
http://live.gnome.org/BrunoBoaventura
http://blogs.gnome.org/portal/brunbol

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