Footnote separator line solution

2013-07-26 Thread Robert CH Shell
Dear Elchanan:
This is an unusual fault from the Adobe side, that is.
I have found that the footnote pgf has to remain the same, i.e. you cannot
have zzfootnote. 
If you do not follow this dictat, sometimes the separator line is there and
then sometimes it's not no matter what you do in the document footnote
setting. 
Cntrl l will sometimes repair the page you are on, but that repair is not
permanent.
Best to go with the given footnote pgf, which you can then adjust as to how
you want it changed in the para designer.
Rob (footnote) Shell

PC
8 Gbyte
3 terrabyte drives
Windows 7 
64 bit
TCS 4
Creative suite CS4
Flash Professional
**


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RE: FM 8: Lost my footnote separator line

2013-07-26 Thread Combs, Richard
VLM TechSubs wrote: 
 
 Did this request come through to the group? I would greatly appreciate any
 ideas and help. :)

It didn't because you sent it from a different email address than the one 
subscribed to the list. 
 
 Thanks,
 Elchanan
 
 From: Elchanan [mailto:elcha...@pathofhealth.org]
snip 
 I'm setting up a chapter template for a book. I changed the default paratag
 for footnotes from Footnote to ZZ_Footnote, renaming the tag (Paragraph
 Designer) and making the corresponding change in the Footnote Properties
 (Format  Document  footnote Properties). The moment I make that change, the
 line disappears.
 
 Can anyone suggest how I might keep the renamed paratag and retrieve the lost
 footnote separator?
 
The separator line and spacing come from a reference page frame named Footnote. 
FM automagically puts it above the first Footnote pgf on the page (it's not 
specified as a Frame Above Pgf in Paragraph Designer). There's another ref page 
frame named TableFootnote that serves the same purpose for the TableFootnote 
pgf. 

If you change the name of the footnote and table footnote pgfs in Footnote 
Properties, you have to change the names of the corresponding ref page frames 
to match. Right-click the frame, select Object Properties, and change the name 
in the Object Properties dialog box. 

For years, I've been using zFootnote and zTableFootnote as the names of both 
the paragraphs and the corresponding reference page frames. Works like a charm. 

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--






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Footnote separator line solution

2013-07-26 Thread Robert CH Shell
Dear Elchanan:
This is an unusual fault from the Adobe side, that is.
I have found that the footnote pgf has to remain the same, i.e. you cannot
have zzfootnote. 
If you do not follow this dictat, sometimes the separator line is there and
then sometimes it's not no matter what you do in the document footnote
setting. 
 l will sometimes repair the page you are on, but that repair is not
permanent.
Best to go with the given footnote pgf, which you can then adjust as to how
you want it changed in the para designer.
Rob (footnote) Shell

PC
8 Gbyte
3 terrabyte drives
Windows 7 
64 bit
TCS 4
Creative suite CS4
Flash Professional
**




Adding structured files into a book yields the wrong order in the structure

2013-07-26 Thread Simon BUCH
Dear Framers,

I've been having a problem with adding FrameMaker structured documents 
into a structured book, and I wonder if any of you guys have experienced 
the same or similar effect.

FWIW, I'm using FrameMaker 10, running on Windows7 - both with the 
latest patches installed.

If I select a range of documents in an explorer window, and drag the 
documents inside the book file, I appear to be able to get the whole 
structure of the document messed up.  I've attached a screenshot of the 
effect - where I dragged the files to be after the ENR_3_3_en.fm 
document, and before the ENR_3_4_en.fm document.

The book file appears to have the documents in the correct order 
ENR_3_3_en.fm, followed by ENR_3_3_1_en.fm, ENR_3_3_2_en.fm, 
ENR_3_3_3_en.fm, etc. but the structure view shows that they are located 
/after/ the ENR_3_5_en.fm document!  It gets even stranger when I 
noticed that the ENR_3_4_en.fm, ENR_3_5_en.fm, and ENR_3_6_en.fm - which 
/were/ in the correct order /before /the drag-drop function, are somehow 
reversed.

If I try rearranging some of the files in the structure view window, I 
have seen FrameMaker crash a few times.


I managed to add the files in the correct order by:
a. move the insertion pointer in the structure view
b. select the FrameMaker Add > Files... menu item
c. In the "Add Files to book" dialog, with the "details" being shown:
  reserve the Name sort order in the Windows dialog, so it shows Z - 
A ordering
d. select the second file in the reversed order [e.g. the "y" file]
e. shift-select the last file in the reversed order [e.g. the "a" file]
f. control-select the first file in the reversed order [e.g. the "z" file]
... but even with this, I found that FrameMaker added the files into the 
book 2 elements /after/ where I had moved the insertion pointer.


Has anyone else observed these behaviours before?


// Simon BUCH -- M-AIS
// [still working with FrameMaker after all these years]


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FM 8: Lost my footnote separator line

2013-07-26 Thread Combs, Richard
VLM TechSubs wrote: 

> Did this request come through to the group? I would greatly appreciate any
> ideas and help. :)

It didn't because you sent it from a different email address than the one 
subscribed to the list. 

> Thanks,
> Elchanan
> 
> From: Elchanan [mailto:Elchanan at PathOfHealth.org]
 
> I'm setting up a chapter template for a book. I changed the default paratag
> for footnotes from Footnote to ZZ_Footnote, renaming the tag (Paragraph
> Designer) and making the corresponding change in the Footnote Properties
> (Format > Document > footnote Properties). The moment I make that change, the
> line disappears.
> 
> Can anyone suggest how I might keep the renamed paratag and retrieve the lost
> footnote separator?

The separator line and spacing come from a reference page frame named Footnote. 
FM automagically puts it above the first Footnote pgf on the page (it's not 
specified as a Frame Above Pgf in Paragraph Designer). There's another ref page 
frame named TableFootnote that serves the same purpose for the TableFootnote 
pgf. 

If you change the name of the footnote and table footnote pgfs in Footnote 
Properties, you have to change the names of the corresponding ref page frames 
to match. Right-click the frame, select Object Properties, and change the name 
in the Object Properties dialog box. 

For years, I've been using zFootnote and zTableFootnote as the names of both 
the paragraphs and the corresponding reference page frames. Works like a charm. 

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--








Keyboard shortcuts causing crash on FM appserver installation

2013-07-26 Thread Jeff Coatsworth
Not sure you'll get much help with this one as I'm pretty sure FM isn't 
supported on a W2K8 server...

From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Mike Thorn
Sent: July-22-13 10:46 AM
To: framers at lists.frameusers.com
Subject: Keyboard shortcuts causing crash on FM appserver installation

Hi, all.

A new FrameMaker 11 installation on a Citrix application server crashes 
instantly when I press F8 or F9, as well as the alternate Ctrl+8/Ctrl+9 
shortcuts. It's the regular FrameMaker "serious problem" message, showing 
internal error codes 11024, 23327044, 26070837.

OS: Windows Server 2008 R2 Standard
FM: 11.0.2.384

Frame 9 on the same appserver never had a shortcut problem, and FM 11 on my 
Windows 7 laptop is fine.

Any clues?

Thanks,
Mike
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going to SalesForce Knowledge via .csv?

2013-07-26 Thread John Sgammato
Does anyone on this list have experience with outputting FM11 (unstr)
content to a .csv file?
I want to import many topics into SalesForce Knowledge but the only
bulk-import method is as a massive .csv file.
any ideas?

-- 









*John Sgammato  *

Documentation Architect

*e* john.sgammato at actifio.com

*w* +1-(508) 927-2083

*Recover anything instantly for up to 90% less than you're paying now.*
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