Re: [Framers] uninstall trial version
Is there an entry for FrameMaker in the Add/Remove Programs control panel? If so, try to uninstall using that. On Wed, Mar 11, 2020 at 3:54 PM Karen Robbins wrote: > > After my IT folks botched it, I must uninstall the trial version of FM2019 > without damaging the still-functional FMv11 that runs in my virtual Windows > 7. > > (The trial either tries to launch, shows the splash screen for a bit, then > shuts down; or opens with the "trial expired" message, then will not accept > any credentials/codes I enter even though the full version was installed > and running a year ago) > > No search engine (including Adobe's) gets past promotional and > not-my-version results. Does anyone have a pointer to some instructions, > caveats, etc., for a Mac person who doesn't know a DLL from an EXE? ;-) ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] uninstall trial version
Trial version was installed onto the VM too I take it? So maybe your profile was replaced with the trial version. I suggest you get a chat session going with an Adobe tech and sit back and get comfortable. Alan On 12/03/20 11:50, Karen Robbins wrote: Hi Framers, After my IT folks botched it, I must uninstall the trial version of FM2019 without damaging the still-functional FMv11 that runs in my virtual Windows 7. (The trial either tries to launch, shows the splash screen for a bit, then shuts down; or opens with the "trial expired" message, then will not accept any credentials/codes I enter even though the full version was installed and running a year ago) No search engine (including Adobe's) gets past promotional and not-my-version results. Does anyone have a pointer to some instructions, caveats, etc., for a Mac person who doesn't know a DLL from an EXE? ;-) Thank you, Karen ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com -- Dr Alan Litchfield AlphaByte PO Box 1941 Auckland, New Zealand 1140 ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
[Framers] uninstall trial version
Hi Framers, After my IT folks botched it, I must uninstall the trial version of FM2019 without damaging the still-functional FMv11 that runs in my virtual Windows 7. (The trial either tries to launch, shows the splash screen for a bit, then shuts down; or opens with the "trial expired" message, then will not accept any credentials/codes I enter even though the full version was installed and running a year ago) No search engine (including Adobe's) gets past promotional and not-my-version results. Does anyone have a pointer to some instructions, caveats, etc., for a Mac person who doesn't know a DLL from an EXE? ;-) Thank you, Karen ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] Resp. HTML issue
haha saga ! :D On 12/03/20 09:12, Peter Gold wrote: Sounds like the beginning of a great novel! On Wed, Mar 11, 2020, 2:45 PM Alan Litchfield wrote: It's one of the reasons I gave up on FM. On one occasion in a hotel room, spending 12 hours with Adobe techs trying to enable license authentication because it thought I was still in the US, when I was in Nelson, NZ. So many others... Alan On 12/03/20 08:05, Robert Lauriston wrote: I've had numerous problems with roaming profiles over the years. https://social.technet.microsoft.com/Forums/windows/en-US/86ba95ad-7367-4985-83d6-4b218c3a31c4/disable-roaming-profiles?forum=win10itprosetup On Wed, Mar 11, 2020 at 11:53 AM Doug wrote: Whelp, after 30 minutes on the phone with Adobe, we got it fixed at the cost of removing my existing FM profile and starting out with a new one. Very annoying. Basically something became corrupted in the profile, which is located here: C:\Users\\AppData\Roaming\Adobe\FrameMaker My profile was in a folder named 14. Renaming this to something else makes Frame create a new one when you next restart it. I was able to restore my PDF preferences just by specifying my Print preferences in the Distiller dialog. Restoring my HTML customizations was only a little more complicated. I made sure the Publish to HTML process was working soundly using a new default STS file. Then I closed Frame, replaced the default STS with a copy of my custom STS, then restarted Frame. Seamless so far. At least my STS file didn't become corrupt. ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com -- Dr Alan Litchfield AlphaByte PO Box 1941 Auckland, New Zealand 1140 ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com -- Dr Alan Litchfield AlphaByte PO Box 1941 Auckland, New Zealand 1140 ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] Resp. HTML issue
Sounds like the beginning of a great novel! On Wed, Mar 11, 2020, 2:45 PM Alan Litchfield wrote: > It's one of the reasons I gave up on FM. On one occasion in a hotel > room, spending 12 hours with Adobe techs trying to enable license > authentication because it thought I was still in the US, when I was in > Nelson, NZ. So many others... > > Alan > > On 12/03/20 08:05, Robert Lauriston wrote: > > I've had numerous problems with roaming profiles over the years. > > > > > https://social.technet.microsoft.com/Forums/windows/en-US/86ba95ad-7367-4985-83d6-4b218c3a31c4/disable-roaming-profiles?forum=win10itprosetup > > > > On Wed, Mar 11, 2020 at 11:53 AM Doug wrote: > >> Whelp, after 30 minutes on the phone with Adobe, we got it fixed at the > >> cost of removing my existing FM profile and starting out with a new one. > >> > >> Very annoying. > >> > >> Basically something became corrupted in the profile, which is located > here: > >> > >> C:\Users\\AppData\Roaming\Adobe\FrameMaker > >> > >> My profile was in a folder named 14. Renaming this to something else > makes > >> Frame create a new one when you next restart it. > >> > >> I was able to restore my PDF preferences just by specifying my Print > >> preferences in the Distiller dialog. Restoring my HTML customizations > was > >> only a little more complicated. I made sure the Publish to HTML process > >> was working soundly using a new default STS file. Then I closed Frame, > >> replaced the default STS with a copy of my custom STS, then restarted > >> Frame. Seamless so far. > >> > >> At least my STS file didn't become corrupt. > > ___ > > > > This message is from the Framers mailing list > > > > Send messages to framers@lists.frameusers.com > > Visit the list's homepage at http://www.frameusers.com > > Archives located at > http://www.mail-archive.com/framers%40lists.frameusers.com/ > > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > > Send administrative questions to listad...@frameusers.com > > -- > Dr Alan Litchfield > AlphaByte > PO Box 1941 > Auckland, New Zealand 1140 > > ___ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com > Visit the list's homepage at http://www.frameusers.com > Archives located at > http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > Send administrative questions to listad...@frameusers.com > > ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] Resp. HTML issue
It's one of the reasons I gave up on FM. On one occasion in a hotel room, spending 12 hours with Adobe techs trying to enable license authentication because it thought I was still in the US, when I was in Nelson, NZ. So many others... Alan On 12/03/20 08:05, Robert Lauriston wrote: I've had numerous problems with roaming profiles over the years. https://social.technet.microsoft.com/Forums/windows/en-US/86ba95ad-7367-4985-83d6-4b218c3a31c4/disable-roaming-profiles?forum=win10itprosetup On Wed, Mar 11, 2020 at 11:53 AM Doug wrote: Whelp, after 30 minutes on the phone with Adobe, we got it fixed at the cost of removing my existing FM profile and starting out with a new one. Very annoying. Basically something became corrupted in the profile, which is located here: C:\Users\\AppData\Roaming\Adobe\FrameMaker My profile was in a folder named 14. Renaming this to something else makes Frame create a new one when you next restart it. I was able to restore my PDF preferences just by specifying my Print preferences in the Distiller dialog. Restoring my HTML customizations was only a little more complicated. I made sure the Publish to HTML process was working soundly using a new default STS file. Then I closed Frame, replaced the default STS with a copy of my custom STS, then restarted Frame. Seamless so far. At least my STS file didn't become corrupt. ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com -- Dr Alan Litchfield AlphaByte PO Box 1941 Auckland, New Zealand 1140 ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] Resp. HTML issue
I've had numerous problems with roaming profiles over the years. https://social.technet.microsoft.com/Forums/windows/en-US/86ba95ad-7367-4985-83d6-4b218c3a31c4/disable-roaming-profiles?forum=win10itprosetup On Wed, Mar 11, 2020 at 11:53 AM Doug wrote: > > Whelp, after 30 minutes on the phone with Adobe, we got it fixed at the > cost of removing my existing FM profile and starting out with a new one. > > Very annoying. > > Basically something became corrupted in the profile, which is located here: > > C:\Users\\AppData\Roaming\Adobe\FrameMaker > > My profile was in a folder named 14. Renaming this to something else makes > Frame create a new one when you next restart it. > > I was able to restore my PDF preferences just by specifying my Print > preferences in the Distiller dialog. Restoring my HTML customizations was > only a little more complicated. I made sure the Publish to HTML process > was working soundly using a new default STS file. Then I closed Frame, > replaced the default STS with a copy of my custom STS, then restarted > Frame. Seamless so far. > > At least my STS file didn't become corrupt. ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] Resp. HTML issue
Whelp, after 30 minutes on the phone with Adobe, we got it fixed at the cost of removing my existing FM profile and starting out with a new one. Very annoying. Basically something became corrupted in the profile, which is located here: C:\Users\\AppData\Roaming\Adobe\FrameMaker My profile was in a folder named 14. Renaming this to something else makes Frame create a new one when you next restart it. I was able to restore my PDF preferences just by specifying my Print preferences in the Distiller dialog. Restoring my HTML customizations was only a little more complicated. I made sure the Publish to HTML process was working soundly using a new default STS file. Then I closed Frame, replaced the default STS with a copy of my custom STS, then restarted Frame. Seamless so far. At least my STS file didn't become corrupt. Still annoying. ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] Resp. HTML issue
Sorry, forgot. Yes, all patched up, v2017. Just checked today for updates, too. On Wed, Mar 11, 2020 at 12:09 PM Jeff Coatsworth < jeff.coatswo...@jonasclub.com> wrote: > What version of FM? Are you all patched up? > > > > From: Framers jonasclub@lists.frameusers.com> on behalf of Doug < > dbailey4...@gmail.com> > Sent: March 11, 2020 12:06 PM > To: Framers > Subject: [Framers] Resp. HTML issue > > Frame has started to misbehave (again). > > This time it happens when I use the Publish functionality to create > Responsive HTML. To reproduce this, do the following: > > 1. In an open document, click File > Publish. > 2. Click the Change Settings button on the Publish dialog. > 3. On the drop-down menu that displays, click Edit. the Publish Settings > dialog displays. > 4. Click anywhere in the Edit dialog. > > At this point the Edit dialog will vanish, and the main Frame window will > become unresponsive. You can't even click the X button in the corner to > close it. You have to right-click the task bar button (or use the Task > Manager) to kill it. > > I thought I could fix it by Frame regenerate the STS file, but I did that > and there was no change. > > Ideas? > > --Doug > ___ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com > Visit the list's homepage at http://www.frameusers.com > Archives located at > http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > Send administrative questions to listad...@frameusers.com > ___ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com > Visit the list's homepage at http://www.frameusers.com > Archives located at > http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > Send administrative questions to listad...@frameusers.com > ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] Resp. HTML issue
Just to check, are you using both the latest update for Frame and the latest updates for your OS? On Wed, Mar 11, 2020 at 12:06 PM Doug wrote: > Frame has started to misbehave (again). > > This time it happens when I use the Publish functionality to create > Responsive HTML. To reproduce this, do the following: > > 1. In an open document, click File > Publish. > 2. Click the Change Settings button on the Publish dialog. > 3. On the drop-down menu that displays, click Edit. the Publish Settings > dialog displays. > 4. Click anywhere in the Edit dialog. > > At this point the Edit dialog will vanish, and the main Frame window will > become unresponsive. You can't even click the X button in the corner to > close it. You have to right-click the task bar button (or use the Task > Manager) to kill it. > > I thought I could fix it by Frame regenerate the STS file, but I did that > and there was no change. > > Ideas? > > --Doug > ___ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com > Visit the list's homepage at http://www.frameusers.com > Archives located at > http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > Send administrative questions to listad...@frameusers.com > -- Lin Sims ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] Resp. HTML issue
What version of FM? Are you all patched up? From: Framers on behalf of Doug Sent: March 11, 2020 12:06 PM To: Framers Subject: [Framers] Resp. HTML issue Frame has started to misbehave (again). This time it happens when I use the Publish functionality to create Responsive HTML. To reproduce this, do the following: 1. In an open document, click File > Publish. 2. Click the Change Settings button on the Publish dialog. 3. On the drop-down menu that displays, click Edit. the Publish Settings dialog displays. 4. Click anywhere in the Edit dialog. At this point the Edit dialog will vanish, and the main Frame window will become unresponsive. You can't even click the X button in the corner to close it. You have to right-click the task bar button (or use the Task Manager) to kill it. I thought I could fix it by Frame regenerate the STS file, but I did that and there was no change. Ideas? --Doug ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
[Framers] Resp. HTML issue
Frame has started to misbehave (again). This time it happens when I use the Publish functionality to create Responsive HTML. To reproduce this, do the following: 1. In an open document, click File > Publish. 2. Click the Change Settings button on the Publish dialog. 3. On the drop-down menu that displays, click Edit. the Publish Settings dialog displays. 4. Click anywhere in the Edit dialog. At this point the Edit dialog will vanish, and the main Frame window will become unresponsive. You can't even click the X button in the corner to close it. You have to right-click the task bar button (or use the Task Manager) to kill it. I thought I could fix it by Frame regenerate the STS file, but I did that and there was no change. Ideas? --Doug ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
