Re: Customer-friendly word for landline

[Karen Zorn]

non-mobile

On 2/3/2011 2:25 PM, Butler, Darren J CTR USAF AFMC WR-ALC/ENGLTB wrote:

Desk Phone?

-Original Message-
From: techwr-l-bounces+darren.butler.ctr=robins.af@techwr-l.com 
[mailto:techwr-l-bounces+darren.butler.ctr=robins.af@techwr-l.com] On 
Behalf Of John Posada
Sent: Thursday, February 03, 2011 4:24 PM
To: List, Techwriter
Subject: Customer-friendly word for landline

I'm putting together a se-Instead glossary of terms to make our
customent facing support content more accessible.

We use the term landline phone differenciate from mobile phone and I
don't like landline.

My target is 6th grade understanding. Anyone have any suggestions for
inplace of landline?


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Customer-friendly word for "landline"

[Karen Zorn]

non-mobile

On 2/3/2011 2:25 PM, Butler, Darren J CTR USAF AFMC WR-ALC/ENGLTB wrote:
> Desk Phone?
>
> -Original Message-
> From: techwr-l-bounces+darren.butler.ctr=robins.af.mil at techwr-l.com 
> [mailto:techwr-l-bounces+darren.butler.ctr=robins.af.mil at techwr-l.com] On 
> Behalf Of John Posada
> Sent: Thursday, February 03, 2011 4:24 PM
> To: List,? Techwriter
> Subject: Customer-friendly word for "landline"
>
> I'm putting together a "se-Instead" glossary of terms to make our
> customent facing support content more accessible.
>
> We use the term landline phone differenciate from mobile phone and I
> don't like "landline".
>
> My target is 6th grade understanding. Anyone have any suggestions for
> inplace of landline?
>