subject:"\[Framers\] Resp. HTML issue"

Re: [Framers] Resp. HTML issue

2020-03-12 Thread Lin Sims

See attached screenshot.

On Thu, Mar 12, 2020 at 9:11 AM Doug  wrote:

> Funny, the tech who helped me didn't seem to have any knowledge that this
> issue had already been discovered and reported.
>
> GRR.
>
> I just voted on 6502, hopefully they'll fix it (somedayargh).
>
> In the following workaround, what does he mean by switching off the
> Preference setting?  Will that prevent this issue from happening?
>
> Any Workarounds:
> Switching the Preference setting off before using the Pod
>
>
>
> Doug,
> >
> > This is bug *FRMAKER-6502* <
> https://tracker.adobe.com/#/view/FRMAKER-6502>
> > ([CRASHER] Auto-Collapse Iconic Pods ruins Publish Pod).
> > I strongly hope that it will be fixed in the next issue of FM...
> > We can push this, if we vote on a bug!
> >
> > Klaus
> >
> > ~
> > Klaus Daube Phone:  +41-44-381 37 77
> > Schäracher 11   Mail:   kl...@daube.ch
> > CH-8053 Zürich  Web:www.daube.ch
> >
> >
> >
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com
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> Send administrative questions to listad...@frameusers.com



-- 
Lin Sims
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Re: [Framers] Resp. HTML issue

2020-03-12 Thread Doug

Funny, the tech who helped me didn't seem to have any knowledge that this
issue had already been discovered and reported.

GRR.

I just voted on 6502, hopefully they'll fix it (somedayargh).

In the following workaround, what does he mean by switching off the
Preference setting?  Will that prevent this issue from happening?

Any Workarounds:
Switching the Preference setting off before using the Pod



Doug,
>
> This is bug *FRMAKER-6502* 
> ([CRASHER] Auto-Collapse Iconic Pods ruins Publish Pod).
> I strongly hope that it will be fixed in the next issue of FM...
> We can push this, if we vote on a bug!
>
> Klaus
>
> ~
> Klaus Daube Phone:  +41-44-381 37 77
> Schäracher 11   Mail:   kl...@daube.ch
> CH-8053 Zürich  Web:www.daube.ch
>
>
>
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Re: [Framers] Resp. HTML issue

2020-03-12 Thread Klaus Daube

On 11 Mar 2020 at 12:06, Doug wrote:

> This time it happens when I use the Publish functionality to create
> Responsive HTML.  To reproduce this, do the following:
> 
> 1. In an open document, click File > Publish.
> 2. Click the Change Settings button on the Publish dialog.
> 3. On the drop-down menu that displays, click Edit.  the Publish Settings
> dialog displays.
> 4. Click anywhere in the Edit dialog.
> 
> At this point the Edit dialog will vanish, and the main Frame window will
> become unresponsive.  You can't even click the X button in the corner to
> close it.  You have to right-click the task bar button (or use the Task
> Manager) to kill it.

Doug,

This is bug FRMAKER-6502 ([CRASHER] Auto-Collapse Iconic Pods ruins Publish 
Pod).
I strongly hope that it will be fixed in the next issue of FM...
We can push this, if we vote on a bug!

Klaus

~
Klaus Daube Phone:  +41-44-381 37 77
Schäracher 11   Mail:   kl...@daube.ch
CH-8053 Zürich  Web:www.daube.ch


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Re: [Framers] Resp. HTML issue

2020-03-11 Thread Alan Litchfield


haha saga !

:D

On 12/03/20 09:12, Peter Gold wrote:

Sounds like the beginning of a great novel!

On Wed, Mar 11, 2020, 2:45 PM Alan Litchfield  wrote:


It's one of the reasons I gave up on FM. On one occasion in a hotel
room, spending 12 hours with Adobe techs trying to enable license
authentication because it thought I was still in the US, when I was in
Nelson, NZ. So many others...

Alan

On 12/03/20 08:05, Robert Lauriston wrote:

I've had numerous problems with roaming profiles over the years.



https://social.technet.microsoft.com/Forums/windows/en-US/86ba95ad-7367-4985-83d6-4b218c3a31c4/disable-roaming-profiles?forum=win10itprosetup

On Wed, Mar 11, 2020 at 11:53 AM Doug  wrote:

Whelp, after 30 minutes on the phone with Adobe, we got it fixed at the
cost of removing my existing FM profile and starting out with a new one.

Very annoying.

Basically something became corrupted in the profile, which is located

here:

C:\Users\\AppData\Roaming\Adobe\FrameMaker

My profile was in a folder named 14.  Renaming this to something else

makes

Frame create a new one when you next restart it.

I was able to restore my PDF preferences just by specifying my Print
preferences in the Distiller dialog.  Restoring my HTML customizations

was

only a little more complicated.  I made sure the Publish to HTML process
was working soundly using a new default STS file.  Then I closed Frame,
replaced the default STS with a copy of my custom STS, then restarted
Frame.  Seamless so far.

At least my STS file didn't become corrupt.

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--
Dr Alan Litchfield
AlphaByte
PO Box 1941
Auckland, New Zealand 1140

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--
Dr Alan Litchfield
AlphaByte
PO Box 1941
Auckland, New Zealand 1140

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Re: [Framers] Resp. HTML issue

2020-03-11 Thread Peter Gold

Sounds like the beginning of a great novel!

On Wed, Mar 11, 2020, 2:45 PM Alan Litchfield  wrote:

> It's one of the reasons I gave up on FM. On one occasion in a hotel
> room, spending 12 hours with Adobe techs trying to enable license
> authentication because it thought I was still in the US, when I was in
> Nelson, NZ. So many others...
>
> Alan
>
> On 12/03/20 08:05, Robert Lauriston wrote:
> > I've had numerous problems with roaming profiles over the years.
> >
> >
> https://social.technet.microsoft.com/Forums/windows/en-US/86ba95ad-7367-4985-83d6-4b218c3a31c4/disable-roaming-profiles?forum=win10itprosetup
> >
> > On Wed, Mar 11, 2020 at 11:53 AM Doug  wrote:
> >> Whelp, after 30 minutes on the phone with Adobe, we got it fixed at the
> >> cost of removing my existing FM profile and starting out with a new one.
> >>
> >> Very annoying.
> >>
> >> Basically something became corrupted in the profile, which is located
> here:
> >>
> >> C:\Users\\AppData\Roaming\Adobe\FrameMaker
> >>
> >> My profile was in a folder named 14.  Renaming this to something else
> makes
> >> Frame create a new one when you next restart it.
> >>
> >> I was able to restore my PDF preferences just by specifying my Print
> >> preferences in the Distiller dialog.  Restoring my HTML customizations
> was
> >> only a little more complicated.  I made sure the Publish to HTML process
> >> was working soundly using a new default STS file.  Then I closed Frame,
> >> replaced the default STS with a copy of my custom STS, then restarted
> >> Frame.  Seamless so far.
> >>
> >> At least my STS file didn't become corrupt.
> > ___
> >
> > This message is from the Framers mailing list
> >
> > Send messages to framers@lists.frameusers.com
> > Visit the list's homepage at  http://www.frameusers.com
> > Archives located at
> http://www.mail-archive.com/framers%40lists.frameusers.com/
> > Subscribe and unsubscribe at
> http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com
> > Send administrative questions to listad...@frameusers.com
>
> --
> Dr Alan Litchfield
> AlphaByte
> PO Box 1941
> Auckland, New Zealand 1140
>
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com
> Visit the list's homepage at  http://www.frameusers.com
> Archives located at
> http://www.mail-archive.com/framers%40lists.frameusers.com/
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> Send administrative questions to listad...@frameusers.com
>
>
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Re: [Framers] Resp. HTML issue

2020-03-11 Thread Alan Litchfield

It's one of the reasons I gave up on FM. On one occasion in a hotel
room, spending 12 hours with Adobe techs trying to enable license
authentication because it thought I was still in the US, when I was in
Nelson, NZ. So many others...

Alan

On 12/03/20 08:05, Robert Lauriston wrote:

I've had numerous problems with roaming profiles over the years.

https://social.technet.microsoft.com/Forums/windows/en-US/86ba95ad-7367-4985-83d6-4b218c3a31c4/disable-roaming-profiles?forum=win10itprosetup

On Wed, Mar 11, 2020 at 11:53 AM Doug wrote:

Whelp, after 30 minutes on the phone with Adobe, we got it fixed at the
cost of removing my existing FM profile and starting out with a new one.

Very annoying.

Basically something became corrupted in the profile, which is located here:

C:\Users\\AppData\Roaming\Adobe\FrameMaker

My profile was in a folder named 14. Renaming this to something else makes
Frame create a new one when you next restart it.

I was able to restore my PDF preferences just by specifying my Print
preferences in the Distiller dialog. Restoring my HTML customizations was
only a little more complicated. I made sure the Publish to HTML process
was working soundly using a new default STS file. Then I closed Frame,
replaced the default STS with a copy of my custom STS, then restarted
Frame. Seamless so far.

At least my STS file didn't become corrupt.

___

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--
Dr Alan Litchfield
AlphaByte
PO Box 1941
Auckland, New Zealand 1140

___

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Re: [Framers] Resp. HTML issue

2020-03-11 Thread Robert Lauriston

I've had numerous problems with roaming profiles over the years.

https://social.technet.microsoft.com/Forums/windows/en-US/86ba95ad-7367-4985-83d6-4b218c3a31c4/disable-roaming-profiles?forum=win10itprosetup

On Wed, Mar 11, 2020 at 11:53 AM Doug  wrote:
>
> Whelp, after 30 minutes on the phone with Adobe, we got it fixed at the
> cost of removing my existing FM profile and starting out with a new one.
>
> Very annoying.
>
> Basically something became corrupted in the profile, which is located here:
>
> C:\Users\\AppData\Roaming\Adobe\FrameMaker
>
> My profile was in a folder named 14.  Renaming this to something else makes
> Frame create a new one when you next restart it.
>
> I was able to restore my PDF preferences just by specifying my Print
> preferences in the Distiller dialog.  Restoring my HTML customizations was
> only a little more complicated.  I made sure the Publish to HTML process
> was working soundly using a new default STS file.  Then I closed Frame,
> replaced the default STS with a copy of my custom STS, then restarted
> Frame.  Seamless so far.
>
> At least my STS file didn't become corrupt.
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Re: [Framers] Resp. HTML issue

2020-03-11 Thread Doug

Whelp, after 30 minutes on the phone with Adobe, we got it fixed at the
cost of removing my existing FM profile and starting out with a new one.

Very annoying.

Basically something became corrupted in the profile, which is located here:

C:\Users\\AppData\Roaming\Adobe\FrameMaker

My profile was in a folder named 14.  Renaming this to something else makes
Frame create a new one when you next restart it.

I was able to restore my PDF preferences just by specifying my Print
preferences in the Distiller dialog.  Restoring my HTML customizations was
only a little more complicated.  I made sure the Publish to HTML process
was working soundly using a new default STS file.  Then I closed Frame,
replaced the default STS with a copy of my custom STS, then restarted
Frame.  Seamless so far.

At least my STS file didn't become corrupt.

Still annoying.
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Re: [Framers] Resp. HTML issue

2020-03-11 Thread Doug

Sorry, forgot.

Yes, all patched up, v2017.  Just checked today for updates, too.

On Wed, Mar 11, 2020 at 12:09 PM Jeff Coatsworth <
jeff.coatswo...@jonasclub.com> wrote:

> What version of FM? Are you all patched up?
>
>
> 
> From: Framers  jonasclub@lists.frameusers.com> on behalf of Doug <
> dbailey4...@gmail.com>
> Sent: March 11, 2020 12:06 PM
> To: Framers
> Subject: [Framers] Resp. HTML issue
>
> Frame has started to misbehave (again).
>
> This time it happens when I use the Publish functionality to create
> Responsive HTML.  To reproduce this, do the following:
>
> 1. In an open document, click File > Publish.
> 2. Click the Change Settings button on the Publish dialog.
> 3. On the drop-down menu that displays, click Edit.  the Publish Settings
> dialog displays.
> 4. Click anywhere in the Edit dialog.
>
> At this point the Edit dialog will vanish, and the main Frame window will
> become unresponsive.  You can't even click the X button in the corner to
> close it.  You have to right-click the task bar button (or use the Task
> Manager) to kill it.
>
> I thought I could fix it by Frame regenerate the STS file, but I did that
> and there was no change.
>
> Ideas?
>
> --Doug
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com
> Visit the list's homepage at  http://www.frameusers.com
> Archives located at
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> Send administrative questions to listad...@frameusers.com
> ___
>
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Re: [Framers] Resp. HTML issue

2020-03-11 Thread Lin Sims

Just to check, are you using both the latest update for Frame and the
latest updates for your OS?

On Wed, Mar 11, 2020 at 12:06 PM Doug  wrote:

> Frame has started to misbehave (again).
>
> This time it happens when I use the Publish functionality to create
> Responsive HTML.  To reproduce this, do the following:
>
> 1. In an open document, click File > Publish.
> 2. Click the Change Settings button on the Publish dialog.
> 3. On the drop-down menu that displays, click Edit.  the Publish Settings
> dialog displays.
> 4. Click anywhere in the Edit dialog.
>
> At this point the Edit dialog will vanish, and the main Frame window will
> become unresponsive.  You can't even click the X button in the corner to
> close it.  You have to right-click the task bar button (or use the Task
> Manager) to kill it.
>
> I thought I could fix it by Frame regenerate the STS file, but I did that
> and there was no change.
>
> Ideas?
>
> --Doug
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com
> Visit the list's homepage at  http://www.frameusers.com
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> Send administrative questions to listad...@frameusers.com
>


-- 
Lin Sims
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Re: [Framers] Resp. HTML issue

2020-03-11 Thread Jeff Coatsworth

What version of FM? Are you all patched up?

From: Framers 
 on behalf 
of Doug 
Sent: March 11, 2020 12:06 PM
To: Framers
Subject: [Framers] Resp. HTML issue

Frame has started to misbehave (again).

This time it happens when I use the Publish functionality to create
Responsive HTML.  To reproduce this, do the following:

1. In an open document, click File > Publish.
2. Click the Change Settings button on the Publish dialog.
3. On the drop-down menu that displays, click Edit.  the Publish Settings
dialog displays.
4. Click anywhere in the Edit dialog.

At this point the Edit dialog will vanish, and the main Frame window will
become unresponsive.  You can't even click the X button in the corner to
close it.  You have to right-click the task bar button (or use the Task
Manager) to kill it.

I thought I could fix it by Frame regenerate the STS file, but I did that
and there was no change.

Ideas?

--Doug
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[Framers] Resp. HTML issue

2020-03-11 Thread Doug

Frame has started to misbehave (again).

This time it happens when I use the Publish functionality to create
Responsive HTML.  To reproduce this, do the following:

1. In an open document, click File > Publish.
2. Click the Change Settings button on the Publish dialog.
3. On the drop-down menu that displays, click Edit.  the Publish Settings
dialog displays.
4. Click anywhere in the Edit dialog.

At this point the Edit dialog will vanish, and the main Frame window will
become unresponsive.  You can't even click the X button in the corner to
close it.  You have to right-click the task bar button (or use the Task
Manager) to kill it.

I thought I could fix it by Frame regenerate the STS file, but I did that
and there was no change.

Ideas?

--Doug
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Re: [Framers] Resp. HTML issue

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[Framers] Resp. HTML issue

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