Re: FM9 Buggy UI Behavior (Joseph)

[John Hedtke]

Dear Joseph, et al:

Yes, I have been observing the dancing menus problem for a month or 
two.  I hadn't noticed the other problems, but they could well 
be.  I've got ATCS 2.0 loaded (and am writing a review of it).  I'd 
tried to describe this problem to RJ Jacques, but he said he hadn't 
run into this before and didn't know what it was just from the 
description, so I was unable to get additional information (as of 
around the beginning of March).  I was trying to shoot a Captivate 
movie to show this, but got sidetracked by work.  Sounds like I'm not 
the only one, though.  whew!  My system is a pretty vanilla box: 
ASUS motherboard with an onboard Nvidia GeForce FX 5200, with a 
ViewSonic 21 LCD monitor.  I'm running at 1400 x 1050 x 32-bit 
color.  The dancing menus are easy to see and trigger: loading a new 
FM file does it for me.

Don't know if it's something other people have shown the folks at 
Adobe yet, but at least there's more than one of us.

Yours truly,

John Hedtke
Author/Consultant/Contract Writer
www.hedtke.com -- website
541-685-5000 (office landline)
541-554-2189 (cell)
j...@hedtke.com (primary email)
johnhed...@aol.com (secondary email)

At 12:00 AM 4/14/2009, you wrote:
I have started testing FM 9 p230.  Over all, I like the new UI design.
However, I have noticed one issue right off the bat.  When I
rearrange/minimize windows, drag tabs and pods around, or change work
spaces, the UI starts behaving oddly for a couple seconds in the following
ways.

-Menus will start shaking and shifting around
-UI elements bleed into one another
-the selection for user defined work spaces disappears from the work space
menu

Has anyone else experienced problems like this??

--
Sincerely,

Joseph Lorenzini

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FM9 Buggy UI Behavior (Joseph)

[John Hedtke]

Dear Joseph, et al:

Yes, I have been observing the dancing menus problem for a month or 
two.  I hadn't noticed the other problems, but they could well 
be.  I've got ATCS 2.0 loaded (and am writing a review of it).  I'd 
tried to describe this problem to RJ Jacques, but he said he hadn't 
run into this before and didn't know what it was just from the 
description, so I was unable to get additional information (as of 
around the beginning of March).  I was trying to shoot a Captivate 
movie to show this, but got sidetracked by work.  Sounds like I'm not 
the only one, though.    My system is a pretty vanilla box: 
ASUS motherboard with an onboard Nvidia GeForce FX 5200, with a 
ViewSonic 21" LCD monitor.  I'm running at 1400 x 1050 x 32-bit 
color.  The dancing menus are easy to see and trigger: loading a new 
FM file does it for me.

Don't know if it's something other people have shown the folks at 
Adobe yet, but at least there's more than one of us.

Yours truly,

John Hedtke
Author/Consultant/Contract Writer
www.hedtke.com <-- website
541-685-5000 (office landline)
541-554-2189 (cell)
john at hedtke.com (primary email)
johnhedtke at aol.com (secondary email)

At 12:00 AM 4/14/2009, you wrote:
>I have started testing FM 9 p230.  Over all, I like the new UI design.
>However, I have noticed one issue right off the bat.  When I
>rearrange/minimize windows, drag tabs and pods around, or change work
>spaces, the UI starts behaving oddly for a couple seconds in the following
>ways.
>
>-Menus will start shaking and shifting around
>-UI elements bleed into one another
>-the selection for user defined work spaces disappears from the work space
>menu
>
>Has anyone else experienced problems like this??
>
>--
>Sincerely,
>
>Joseph Lorenzini

FM9 Buggy UI Behavior (Joseph)

[Joseph]

Hi John and Shlomo,

Its good to know its not all in my head! :) Unfortunately, I am bummed out
because this probably means its a bug with FrameMaker 9. This GUI issue is
NOT intermittent for me. It happens every single time I maximize a window,
change a workspace, or hover over buttons. I can easily replicate it or
record it with a captivate video.

However, I was told by adobe technical support that their policy is that
they do NOT assist someone with a trial version of TCS 2.0, only someone
with a purchased copy. I understand the need for such a policy but it seems
self-defeating since I would probably purchase the software if I knew this
issue is fixable or would be addressed in the future.

Right now it seems like Adobe is completely oblivious to it.

Sincerely,
Joe