Re: OT: Unbelievable On-Line Help Stupidity
On 10 Mar 2006, at 17:15, Wayne Brissette wrote: Those directions are for Windows XP Professional. If I follow them on my work computer, they are 100% correct. Obviously there are multiple issues here. First, the wrong help files with the wrong OS, but we can also lay blame on MS for have way too many versions of the same basic OS and doing things differently in each. Not to worry. I gather there will only be six versions of Vista ;-) Paul ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: OT: Unbelievable On-Line Help Stupidity
Sure makes writing installation procedures fun. No matter *what* you do, some users will think you're a fool. :-( Unless you want to do something *totally* crazy out there, like stabilize your software, perform adequate testing, document the actual interface and distribute it to the users according to the version they buy! But where was I going with that? Anne The information contained in or attached to this e-mail contains confidential or privileged information. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this e-mail is PROHIBITED. If you have received this e-mail in error, please notify the sender and delete the e-mail immediately. Thank you. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
OT: Unbelievable On-Line Help Stupidity
I was helping a friend who?d just acquired her first computer, an E-Machine with Windows XP. I was demonstrating how to get help, and showed how she could type in a search phrase and get a list of all the help topics containing that phrase. So, to demonstrate how to properly shut down the computer, I entered the search phrase ?Turn Off.? Sure enough, all the help topics containing that phrase appeared, and I selected the?Turn Off The Computer? topic. Here are the instructions which appeared under that topic: ?Click Start, click Shut Down, and then in the drop-down list click Shut Down? The only part of that instruction which is correct is ?Click Start.? o There is no Shut Down option under Start. It?s called ?Turn Off Computer.? o There is no drop-down list under the ?Turn Off Computer? dialog. Instead, there are 3 buttons. o There is no button option under ?Turn Off Computer? called ?Shut Down? Instead there are three button options: ?Stand By?, ?Turn Off?, and ?Restart.? Dan Emory & Associates FrameMaker/FrameMaker+SGML Document Design & Database Publishing
OT: Unbelievable On-Line Help Stupidity
On 10 Mar 2006, at 17:15, Wayne Brissette wrote: > Those directions are for Windows XP Professional. If I follow them on > my work computer, they are 100% correct. Obviously there are multiple > issues here. First, the wrong help files with the wrong OS, but we can > also lay blame on MS for have way too many versions of the same basic > OS and doing things differently in each. Not to worry. I gather there will only be six versions of Vista ;-) Paul
OT: Unbelievable On-Line Help Stupidity
On Fri, 10 Mar 2006 08:55:57 -0800 (PST), Daniel Emory wrote: >?Click Start, click Shut Down, and then in the >drop-down list click Shut Down? > >The only part of that instruction which is correct is >?Click Start.? It's correct for my Win 2000 Pro system... I wonder if it is correct for XP machines that were "upgraded" from Win2K? There are other differences between XP machines that were formerly 2K, and ones that were XP from the start, notably the name of the system dir, "winnt" on 2K and "windows" on native XP. Sure makes writing installation procedures fun. No matter *what* you do, some users will think you're a fool. :-( -- Jeremy H. Griffith, at Omni Systems Inc. http://www.omsys.com/
OT: Unbelievable On-Line Help Stupidity
> Sure makes writing installation procedures fun. No > matter *what* you do, some users will think you're > a fool. :-( Unless you want to do something *totally* crazy & out there, like stabilize your software, perform adequate testing, document the actual interface and distribute it to the users according to the version they buy! But where was I going with that? Anne The information contained in or attached to this e-mail contains confidential or privileged information. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this e-mail is PROHIBITED. If you have received this e-mail in error, please notify the sender and delete the e-mail immediately. Thank you.
OT: Unbelievable On-Line Help Stupidity
On Fri, 10 Mar 2006 13:25:29 -0500, "Anne Robotti" wrote: >> Sure makes writing installation procedures fun. No >> matter *what* you do, some users will think you're >> a fool. :-( > >Unless you want to do something *totally* crazy & out there, like >stabilize your software, perform adequate testing, document the actual >interface and distribute it to the users according to the version they >buy! But where was I going with that? No idea. While I totally agree that what you suggest is the right way to go, there seem to be a few variables in the case at hand that are hard for a Help author to control for. How are you to know whether a system is upgraded or is an original install? When a system offers user choice of UI features, how do you know which ones were chosen? When the manufacturer of the OS can't keep Help matching the installed system, what chance does an ISV author have? And Vista has *how* many versions??? -- Jeremy H. Griffith, at Omni Systems Inc. http://www.omsys.com/
