Re: Error installing FM 7.1p116

2006-03-07 Thread Art Campbell
Certainly not a problem if it works for you.

With any method except the PS-to-PDF, I get blocks of missing text, usually
beginning and ending where a font attribute changes. It'd be fatal if
I didn't have
the full Distiller version, but as long as I have a work-around
Also, although
I haven't checked lately, the two-step used to be the only method Dov
Isaacs, Adobe's
FM-to-PDF guru recommended.

Art


On 3/6/06, Jeremy H. Griffith [EMAIL PROTECTED] wrote:
 On Mon, 6 Mar 2006 17:10:41 -0500, Art Campbell
 [EMAIL PROTECTED] wrote:

 I don't want to disillusion you prematurely, but Save As
 pdf and Distiller still don't work reliably with the patch.
 May not crash, but the only solidly reliable way to distill
 is still to print to a PS file and distill manually (I was
 on 7.1 for more than a year and just hopped to 7.2 .

 I'm a little puzzled.  I've always known that SaveAs PDF
 was a Bad Idea, but the method I use is not manual either.
 It's Print, to the Adobe PDF (or Distiller, pre-6.0) printer.
 This is a one-click process that always works for me.  I've
 never done it in two steps.  Is there some problem with this?



--
Art Campbell [EMAIL PROTECTED]
  ... In my opinion, there's nothing in this world beats a '52 Vincent
   and a redheaded girl. -- Richard Thompson
 No disclaimers apply.
 DoD 358
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Re: Error installing FM 7.1p116

2006-03-07 Thread rebecca officer
Hi Art

Have you dropped the Graphic Print Quality setting of your Distiller printer 
(in both places in the printer properties)? We had to drop ours to 300dpi to 
solve that problem, but it's been a permanent reliable fix.

Cheers, Rebecca

 Art Campbell [EMAIL PROTECTED] 8/03/06 04:05 
Certainly not a problem if it works for you.

With any method except the PS-to-PDF, I get blocks of missing text, usually
beginning and ending where a font attribute changes. It'd be fatal if
I didn't have
the full Distiller version, but as long as I have a work-around
Also, although
I haven't checked lately, the two-step used to be the only method Dov
Isaacs, Adobe's
FM-to-PDF guru recommended.

Art


On 3/6/06, Jeremy H. Griffith [EMAIL PROTECTED] wrote:
 On Mon, 6 Mar 2006 17:10:41 -0500, Art Campbell
 [EMAIL PROTECTED] wrote:

 I don't want to disillusion you prematurely, but Save As
 pdf and Distiller still don't work reliably with the patch.
 May not crash, but the only solidly reliable way to distill
 is still to print to a PS file and distill manually (I was
 on 7.1 for more than a year and just hopped to 7.2 .

 I'm a little puzzled.  I've always known that SaveAs PDF
 was a Bad Idea, but the method I use is not manual either.
 It's Print, to the Adobe PDF (or Distiller, pre-6.0) printer.
 This is a one-click process that always works for me.  I've
 never done it in two steps.  Is there some problem with this?



--
Art Campbell [EMAIL PROTECTED] 
  ... In my opinion, there's nothing in this world beats a '52 Vincent
   and a redheaded girl. -- Richard Thompson
 No disclaimers apply.
 DoD 358
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Re: Error installing FM 7.1p116

2006-03-07 Thread Art Campbell
I've played with the setting a bit because one version of the bug was related to
the default setting of 600 dpi. Haven't tried 300 exactly though, no.
499, 450, 400 ...
450 was actually working for a while, until the last automatic Acrobat upgrade.

I'll give 300 a shot when I have a few minutes though.

Thanks,
Art


On 3/7/06, rebecca officer [EMAIL PROTECTED] wrote:
 Hi Art

 Have you dropped the Graphic Print Quality setting of your Distiller 
 printer (in both places in the printer properties)? We had to drop ours to 
 300dpi to solve that problem, but it's been a permanent reliable fix.

 Cheers, Rebecca



--
Art Campbell [EMAIL PROTECTED]
  ... In my opinion, there's nothing in this world beats a '52 Vincent
   and a redheaded girl. -- Richard Thompson
 No disclaimers apply.
 DoD 358
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Re: Error installing FM 7.1p116

2006-03-06 Thread Art Campbell
Roger, before I did anything dramatic like taking off unrelated software

First, it'd be good that you confirm that you're trying to install as
a user with
Admin privileges, and also that you're the same user who installed the
first version.

If there's anything unusual there, I'd try booting into protected mode
and installing as
the Administrator.

Art

On 3/6/06, Roger Shuttleworth [EMAIL PROTECTED] wrote:
 Hi Art

 Yes, I re-booted after removing Distiller and AR 7.0 (each time).

 I see your point about the CD. The problem is, Adobe do not have a p114
 patch on their web site, and I need to ensure that I can get to a
 genuine p114 before installing the p116 patch.

 Perhaps it's time to talk to Adobe.

 Thanks for your help.

 Roger

 Roger Shuttleworth

 -Original Message-
 From: Art Campbell [mailto:[EMAIL PROTECTED]
 Sent: Monday, March 06, 2006 2:09 PM
 To: Roger Shuttleworth
 Cc: framers@lists.frameusers.com
 Subject: Re: Error installing FM 7.1p116

 In all this installing and uninstalling, you are rebooting whenever
 you're making a
 major change, right? So the software can reinitialize?

 Also, so far as the CDs are concerned, I'd be surprised if Adobe didn't
 update
 their shipping CDs on a rolling basis so that the latest  greatest
 version was
 going out the door. So the version on your CD probably has more to do
 with
 the date it was burned than with a planned delivery of a certain build.

 Art

 On 3/6/06, Roger Shuttleworth [EMAIL PROTECTED] wrote:
  Hello Framers
  Working on a new machine, I noticed that the FM installation was
 7.1p114
  as shown on the Help, About screen (Windows XP SP2). So I am trying to
  install the p116 patch. The installer gets to 100% but then quits with
  an error message:
 
  You do not have correct version of FM install on your system. This
 patch
  installer will work only with Version 7.1b023 or 7.1p114 build. Patch
  installer will quite now.
 
  I uninstalled Distiller 6.0 and Adobe Reader 7.0 and tried again, but
  got the same message. Before I bite the bullet and reinstall Frame
 (and
  several plugins), does anyone have any ideas how to get around this?
 And
  in any case, is the original 7.1 version (on the CD) one of the
 versions
  mentioned?


--
Art Campbell [EMAIL PROTECTED]
  ... In my opinion, there's nothing in this world beats a '52 Vincent
   and a redheaded girl. -- Richard Thompson
 No disclaimers apply.
 DoD 358
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RE: Error installing FM 7.1p116

2006-03-06 Thread Roger Shuttleworth
Hi Art

Actually, uninstalling Distiller is recommended in the documentation for
the p116 patch, so it doesn't come in the unrelated software category.
And I do have Admin rights on this machine.

Anyway, I spoke to Adobe, and after being passed around for 50 minutes
the suggestion was (i) to re-boot with only MS services loading, or (ii)
reinstall FM. The first option accomplished nothing, so there's a
reinstall in my near future.

FWIW, the reason why I'm keen to install this patch is because it fixes
a tendency to crash when you Save As Adobe PDF or print to Distiller. I
can assure anyone who's interested that this really does happen. 8^(

Thanks for your help, anyway.

sigh

Roger

-Original Message-
From: Art Campbell [mailto:[EMAIL PROTECTED] 
Sent: Monday, March 06, 2006 3:54 PM
To: Roger Shuttleworth; Framers (FrameMaker List)
Subject: Re: Error installing FM 7.1p116

Roger, before I did anything dramatic like taking off unrelated
software

First, it'd be good that you confirm that you're trying to install as
a user with
Admin privileges, and also that you're the same user who installed the
first version.

If there's anything unusual there, I'd try booting into protected mode
and installing as
the Administrator.

Art

On 3/6/06, Roger Shuttleworth [EMAIL PROTECTED] wrote:
 Hi Art

 Yes, I re-booted after removing Distiller and AR 7.0 (each time).

 I see your point about the CD. The problem is, Adobe do not have a
p114
 patch on their web site, and I need to ensure that I can get to a
 genuine p114 before installing the p116 patch.

 Perhaps it's time to talk to Adobe.

 Thanks for your help.

 Roger

 Roger Shuttleworth

 -Original Message-
 From: Art Campbell [mailto:[EMAIL PROTECTED]
 Sent: Monday, March 06, 2006 2:09 PM
 To: Roger Shuttleworth
 Cc: framers@lists.frameusers.com
 Subject: Re: Error installing FM 7.1p116

 In all this installing and uninstalling, you are rebooting whenever
 you're making a
 major change, right? So the software can reinitialize?

 Also, so far as the CDs are concerned, I'd be surprised if Adobe
didn't
 update
 their shipping CDs on a rolling basis so that the latest  greatest
 version was
 going out the door. So the version on your CD probably has more to do
 with
 the date it was burned than with a planned delivery of a certain
build.

 Art

 On 3/6/06, Roger Shuttleworth [EMAIL PROTECTED] wrote:
  Hello Framers
  Working on a new machine, I noticed that the FM installation was
 7.1p114
  as shown on the Help, About screen (Windows XP SP2). So I am trying
to
  install the p116 patch. The installer gets to 100% but then quits
with
  an error message:
 
  You do not have correct version of FM install on your system. This
 patch
  installer will work only with Version 7.1b023 or 7.1p114 build.
Patch
  installer will quite now.
 
  I uninstalled Distiller 6.0 and Adobe Reader 7.0 and tried again,
but
  got the same message. Before I bite the bullet and reinstall Frame
 (and
  several plugins), does anyone have any ideas how to get around this?
 And
  in any case, is the original 7.1 version (on the CD) one of the
 versions
  mentioned?


--
Art Campbell
[EMAIL PROTECTED]
  ... In my opinion, there's nothing in this world beats a '52 Vincent
   and a redheaded girl. -- Richard Thompson
 No disclaimers apply.
 DoD 358

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Re: Error installing FM 7.1p116

2006-03-06 Thread Jeremy H. Griffith
On Mon, 6 Mar 2006 17:10:41 -0500, Art Campbell 
[EMAIL PROTECTED] wrote:

I don't want to disillusion you prematurely, but Save As 
pdf and Distiller still don't work reliably with the patch. 
May not crash, but the only solidly reliable way to distill 
is still to print to a PS file and distill manually (I was 
on 7.1 for more than a year and just hopped to 7.2 .

I'm a little puzzled.  I've always known that SaveAs PDF
was a Bad Idea, but the method I use is not manual either.
It's Print, to the Adobe PDF (or Distiller, pre-6.0) printer.  
This is a one-click process that always works for me.  I've
never done it in two steps.  Is there some problem with this?

-- Jeremy H. Griffith, at Omni Systems Inc.
  [EMAIL PROTECTED]  http://www.omsys.com/
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