Re: Framemaker installed under Administrator

2009-10-20 Thread Scott White
I think we have ended the story of the Framemaker and the network  
administrator.


I went ahead and told this administrator that there is nothing else I  
can. He had enough suggestions (from everyone on the forums here) to  
either uninstall and reinstall or again contact Adobe. I said, ..  
that what ever he comes up with I'm sure will allow his company to  
fully utilize our software solution and still maintain his network  
integrity. He said he was disappointed with Adobe but understood my  
position and suggestions.


He will do something so I can go up there and train his company on how  
to use our software with Adobe Framemaker and InDesign. I'm sure a  
bubble with a 13-inch laptop in it, no network connection and  
accessible only by people in bio-hazard suits or something like that.


Thanks to everyone for the help.

By the way I downloaded a trial version on a test mac laptop running  
windows xp through bootcamp and found no instance of installing as  
multiuser or single user. Just a straight install with my user password.




Scott White
Media Production  EBC Manager
Implementation Coordinator
210-704-8239
swh...@alamark.com




On Oct 16, 2009, at 3:02 PM, Combs, Richard wrote:


Scott White wrote:


Ok I just got off the phone with this guy. He doesn't like my

suggestions,

Art's suggestion or anyone else's.
He wants to control what gets installed and downloaded on a machine  
so

he

wants to do all installs and downloads as administrator rights. He

doesn't

want to give this person administrator rights to run the software in

fear

this person will download other things.
He installed photoshop and InDesign under these rules and they will

open up

for the user rights. It's just Frame that won't. He wants me to get

with

Adobe and have them fix this or get answers to his problem.


At this point, I think I'd adopt a humble, helpless attitude: Gosh,  
Mr.

Windows Administrator, I just don't understand all this high-falutin'
technical stuff like you do and can't possibly explain it to the folks
at Adobe the way you can. Since _you're_ the only person who can be
trusted to install software on this PC, I think _you're_ the one who
needs to talk to Adobe to resolve the problem that _you're_ having in
getting it installed properly.

After all, if the PC user can't use the software, then Mr. Windows
Administrator clearly hasn't installed it properly. Since that's _his
job_, it's up to him to determine whether the problem is with him or
with Adobe.

I wouldn't want to bet either way. It's most likely that he failed to
install for All Users. OTOH, Adobe has a pretty poor track record with
installations. IIRC, I was unable to properly install some version of
either FM or Acrobat a while back, even though I have full  
administrator

rights to my PC. The installation had to be done by someone with
_network_ administrator rights. Sheesh.


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--









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Re: Framemaker installed under Administrator

2009-10-16 Thread Scott White

I can check on that. Interesting.



Scott White
Media Production  EBC Manager
Implementation Coordinator
210-704-8239
swh...@alamark.com




On Oct 16, 2009, at 9:03 AM, O'Laoghaire Micheal wrote:

Is it possible that when your client installed Frame he chose  
single user instead of multiple user?


Regards,
Micheal O'Laoghaire
Billing and Active Customer Management
Comverse Inc.
Wakefield, MA



-Original Message-
From: framers-boun...@lists.frameusers.com [mailto:framers- 
boun...@lists.frameusers.com] On Behalf Of Scott White

Sent: Friday, October 16, 2009 9:21 AM
To: FrameUsers List
Subject: Framemaker installed under Administrator

I have this new client who installed Framemaker 9.0 on a PC running
windows xp. Seems he installed and registered it using the admin
account and not the regular user account. So now when the regular user
of the machine tries to open Frame she can't. Only if she is logged on
as admin can she open it.
Adobe will not help this guy out with his situation since he
registered the product under admin.

His email:  I called Adobe technical support and they will not
provide any assistance because when I registered the software I put in
different information that doesn't match Nancy's account at Adobe.
Therefore, they are of no help how to configure their software to run
under a normal user's account.  I have also perfomed internet searches
to no avail.

Is there any way around this? His issue is he doesn't want the user to
have admin rights to run the software.



Scott White
Media Production  EBC Manager
Implementation Coordinator
210-704-8239
swh...@alamark.com



This e-mail message may contain confidential, commercial or  
privileged information that constitutes proprietary information of  
Comverse Technology or its subsidiaries. If you are not the intended  
recipient of this message, you are hereby notified that any review,  
use or distribution of this information is absolutely prohibited and  
we request that you delete all copies and contact us by e-mailing  
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Re: Framemaker installed under Administrator

2009-10-16 Thread Scott White
IF that is the case, can it be uninstalled and reinstalled for  
multiusers or is he locked in?




Scott White
Media Production  EBC Manager
Implementation Coordinator
210-704-8239
swh...@alamark.com




On Oct 16, 2009, at 9:20 AM, Art Campbell wrote:


That was exactly what I was thinking -- installed For Just This User
instead of All Users.

But I suspect you might also be able to fix it if the Admin account
twiddles the directory permissions (recursively) to allow Everyone to
execute the Frame directories.

Art

Art Campbell
  art.campb...@gmail.com
 ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
 No disclaimers  
apply.

  DoD 358



On Fri, Oct 16, 2009 at 10:08 AM, Scott White swh...@alamark.com  
wrote:

I can check on that. Interesting.



Scott White
Media Production  EBC Manager
Implementation Coordinator
210-704-8239
swh...@alamark.com




On Oct 16, 2009, at 9:03 AM, O'Laoghaire Micheal wrote:

Is it possible that when your client installed Frame he chose  
single

user instead of multiple user?

Regards,
Micheal O'Laoghaire
Billing and Active Customer Management
Comverse Inc.
Wakefield, MA





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Re: Framemaker installed under Administrator

2009-10-16 Thread Art Campbell
He's not locked in. If he activated, he can de-activate before
uninstalling, and he's good to move the software anywhere -- including
back on to the same machine.

Another easier way to go may be to give the user Admin privileges, so
she can execute FM.

Art Campbell
   art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Fri, Oct 16, 2009 at 10:22 AM, Scott White swh...@alamark.com wrote:
 IF that is the case, can it be uninstalled and reinstalled for multiusers or
 is he locked in?



 Scott White
 Media Production  EBC Manager
 Implementation Coordinator
 210-704-8239
 swh...@alamark.com




 On Oct 16, 2009, at 9:20 AM, Art Campbell wrote:

 That was exactly what I was thinking -- installed For Just This User
 instead of All Users.

 But I suspect you might also be able to fix it if the Admin account
 twiddles the directory permissions (recursively) to allow Everyone to
 execute the Frame directories.

 Art

 Art Campbell
              art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52
 Vincent and a redheaded girl. -- Richard Thompson
                                                     No disclaimers apply.
                                                              DoD 358



 On Fri, Oct 16, 2009 at 10:08 AM, Scott White swh...@alamark.com wrote:

 I can check on that. Interesting.



 Scott White
 Media Production  EBC Manager
 Implementation Coordinator
 210-704-8239
 swh...@alamark.com




 On Oct 16, 2009, at 9:03 AM, O'Laoghaire Micheal wrote:

 Is it possible that when your client installed Frame he chose single
 user instead of multiple user?

 Regards,
 Micheal O'Laoghaire
 Billing and Active Customer Management
 Comverse Inc.
 Wakefield, MA





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Re: Framemaker installed under Administrator

2009-10-16 Thread Scott White
Ok I just got off the phone with this guy. He doesn't like my  
suggestions, Art's suggestion or anyone else's.
He wants to control what gets installed and downloaded on a machine so  
he wants to do all installs and downloads as administrator rights. He  
doesn't want to give this person administrator rights to run the  
software in fear this person will download other things.
He installed photoshop and InDesign under these rules and they will  
open up for the user rights. It's just Frame that won't. He wants me  
to get with Adobe and have them fix this or get answers to his problem.


He just sent me a log dissertation on why windows administrators must  
do what they are doing -- make everything tighter than bark on a tree.


Any other help appreciated.



Scott White
Media Production  EBC Manager
Implementation Coordinator
210-704-8239
swh...@alamark.com




On Oct 16, 2009, at 9:26 AM, Art Campbell wrote:


He's not locked in. If he activated, he can de-activate before
uninstalling, and he's good to move the software anywhere -- including
back on to the same machine.

Another easier way to go may be to give the user Admin privileges, so
she can execute FM.

Art Campbell
  art.campb...@gmail.com
 ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
 No disclaimers  
apply.

  DoD 358



On Fri, Oct 16, 2009 at 10:22 AM, Scott White swh...@alamark.com  
wrote:
IF that is the case, can it be uninstalled and reinstalled for  
multiusers or

is he locked in?



Scott White
Media Production  EBC Manager
Implementation Coordinator
210-704-8239
swh...@alamark.com




On Oct 16, 2009, at 9:20 AM, Art Campbell wrote:

That was exactly what I was thinking -- installed For Just This  
User

instead of All Users.

But I suspect you might also be able to fix it if the Admin account
twiddles the directory permissions (recursively) to allow Everyone  
to

execute the Frame directories.

Art

Art Campbell
 art.campb...@gmail.com
 ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
No disclaimers  
apply.

 DoD 358



On Fri, Oct 16, 2009 at 10:08 AM, Scott White swh...@alamark.com  
wrote:


I can check on that. Interesting.



Scott White
Media Production  EBC Manager
Implementation Coordinator
210-704-8239
swh...@alamark.com




On Oct 16, 2009, at 9:03 AM, O'Laoghaire Micheal wrote:

Is it possible that when your client installed Frame he chose  
single

user instead of multiple user?

Regards,
Micheal O'Laoghaire
Billing and Active Customer Management
Comverse Inc.
Wakefield, MA












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RE: Framemaker installed under Administrator

2009-10-16 Thread Syed.Hosain
Overzealousness at its height, I suspect. Or a novice Administrator.

Installing an application with allow running for all users can be done
only as an Administrator if that is what he wants to control. It has
*nothing* to do with giving away Administrator rights or passwords, and
will not cause the user to miraculously gain new abilities to *install*
other software. It is a standard Windows (albeit optional) application
installation capability so that *all* users of a given system can run
programs installed by others (typically Administrators!)

Clearly, some applications (Photoshop in his example ...) select the
allow run for all users as their default (and the installer programs
don't ask apparently!) - and this guy is too much of a novice to
understand that, I suppose? Other applications use this optional feature
in Windows installations, (to restrict usage to a singel user for
example), and FrameMaker installation falls into this camp apparently.
Probably because of a different installer program being used by
FrameMaker.

There are probably some white papers, or explanations, of this optional
capability, available on the Microsoft web site I suppose. But this will
take time to research.

I think all he as to do ... as Administrator ... to fix this issue:

1. De-activate FrameMaker.
2. Uninstall FrameMaker.
3. Re-install FrameMaker - with run for all users allowed.
4. Re-activate FrameMaker.

This does not empower the non-Admin user of that system to do other
installations! Or to violate any security holes. Frankly, Adobe is not
likely to fix FrameMaker to accommodate such a silly request.

Z

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Scott White
Sent: Friday, October 16, 2009 12:40 PM
To: Art Campbell
Cc: FrameUsers List; O'Laoghaire Micheal
Subject: Re: Framemaker installed under Administrator

Ok I just got off the phone with this guy. He doesn't like my
suggestions, Art's suggestion or anyone else's.
He wants to control what gets installed and downloaded on a machine so
he wants to do all installs and downloads as administrator rights. He
doesn't want to give this person administrator rights to run the
software in fear this person will download other things.
He installed photoshop and InDesign under these rules and they will open
up for the user rights. It's just Frame that won't. He wants me to get
with Adobe and have them fix this or get answers to his problem.

He just sent me a log dissertation on why windows administrators must do
what they are doing -- make everything tighter than bark on a tree.

Any other help appreciated.



Scott White
Media Production  EBC Manager
Implementation Coordinator
210-704-8239
swh...@alamark.com


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Re: Framemaker installed under Administrator

2009-10-16 Thread Alan Litchfield
Scott,

I think he is being unreasonable, especially to suggest that you  get  
with Adobe and have them fix this or get answers to his problem. He  
is just going to have to learn that he can't always have everything  
his own way.

There is no point in comparing FrameMaker with Photoshop and InDesign  
installations, permissions, etc. They are entirely different  
applications and have different histories and, I am sure,  
architectures. Just because they are developed by the same company,  
Adobe, does not mean they are therefore exactly the same in all  
respects.

Of the suggestions I read earlier, uninstalling and reinstalling with  
the available for all users option selected is the best course of  
action. Either that or fiddling with the folder and file permissions  
until it is all working but that may also break other things or open  
the system as vulnerabilities.

If he does not want to allow the user to have access to the  
application then he must accept that he is refusing to let this person  
do their work and will probably need to explain why his attitude is  
worth more than their productivity to the company.

The suggestions to date are normal in the course of events.

Alan

On 17/10/2009, at 8:39 AM, Scott White wrote:

 Ok I just got off the phone with this guy. He doesn't like my  
 suggestions, Art's suggestion or anyone else's.
 He wants to control what gets installed and downloaded on a machine  
 so he wants to do all installs and downloads as administrator  
 rights. He doesn't want to give this person administrator rights to  
 run the software in fear this person will download other things.
 He installed photoshop and InDesign under these rules and they will  
 open up for the user rights. It's just Frame that won't. He wants me  
 to get with Adobe and have them fix this or get answers to his  
 problem.

 He just sent me a log dissertation on why windows administrators  
 must do what they are doing -- make everything tighter than bark on  
 a tree.

 Any other help appreciated.



 Scott White
 Media Production  EBC Manager
 Implementation Coordinator
 210-704-8239
 swh...@alamark.com



 On Oct 16, 2009, at 9:26 AM, Art Campbell wrote:

 He's not locked in. If he activated, he can de-activate before
 uninstalling, and he's good to move the software anywhere --  
 including
 back on to the same machine.

 Another easier way to go may be to give the user Admin privileges, so
 she can execute FM.

 Art Campbell
  art.campb...@gmail.com
 ... In my opinion, there's nothing in this world beats a '52
 Vincent and a redheaded girl. -- Richard Thompson
 No disclaimers  
 apply.
  DoD 358



 On Fri, Oct 16, 2009 at 10:22 AM, Scott White swh...@alamark.com  
 wrote:
 IF that is the case, can it be uninstalled and reinstalled for  
 multiusers or
 is he locked in?



 Scott White
 Media Production  EBC Manager
 Implementation Coordinator
 210-704-8239
 swh...@alamark.com




 On Oct 16, 2009, at 9:20 AM, Art Campbell wrote:

 That was exactly what I was thinking -- installed For Just This  
 User
 instead of All Users.

 But I suspect you might also be able to fix it if the Admin account
 twiddles the directory permissions (recursively) to allow  
 Everyone to
 execute the Frame directories.

 Art

 Art Campbell
 art.campb...@gmail.com
 ... In my opinion, there's nothing in this world beats a '52
 Vincent and a redheaded girl. -- Richard Thompson
No disclaimers  
 apply.
 DoD 358



 On Fri, Oct 16, 2009 at 10:08 AM, Scott White  
 swh...@alamark.com wrote:

 I can check on that. Interesting.



 Scott White
 Media Production  EBC Manager
 Implementation Coordinator
 210-704-8239
 swh...@alamark.com




 On Oct 16, 2009, at 9:03 AM, O'Laoghaire Micheal wrote:

 Is it possible that when your client installed Frame he chose  
 single
 user instead of multiple user?

 Regards,
 Micheal O'Laoghaire
 Billing and Active Customer Management
 Comverse Inc.
 Wakefield, MA








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RE: Framemaker installed under Administrator

2009-10-16 Thread Shuttleworth, Roger
Sounds like another of those Intel inside, Idiots outside people that I came 
across in an IT department some years ago. I'd be tempted to tell him
to sort it out himself.

Roger Shuttleworth
London, Canada

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Scott White
Sent: October 16, 2009 3:40 PM
To: Art Campbell
Cc: FrameUsers List; O'Laoghaire Micheal
Subject: Re: Framemaker installed under Administrator

Ok I just got off the phone with this guy. He doesn't like my suggestions, 
Art's suggestion or anyone else's.
He wants to control what gets installed and downloaded on a machine so he wants 
to do all installs and downloads as administrator rights. He doesn't
want to give this person administrator rights to run the software in fear this 
person will download other things.
He installed photoshop and InDesign under these rules and they will open up for 
the user rights. It's just Frame that won't. He wants me to get with
Adobe and have them fix this or get answers to his problem.

He just sent me a log dissertation on why windows administrators must do what 
they are doing -- make everything tighter than bark on a tree.

Any other help appreciated.



Scott White
Media Production  EBC Manager
Implementation Coordinator
210-704-8239
swh...@alamark.com


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RE: Framemaker installed under Administrator

2009-10-16 Thread Combs, Richard
Scott White wrote:
 
 Ok I just got off the phone with this guy. He doesn't like my
suggestions,
 Art's suggestion or anyone else's.
 He wants to control what gets installed and downloaded on a machine so
he
 wants to do all installs and downloads as administrator rights. He
doesn't
 want to give this person administrator rights to run the software in
fear
 this person will download other things.
 He installed photoshop and InDesign under these rules and they will
open up
 for the user rights. It's just Frame that won't. He wants me to get
with
 Adobe and have them fix this or get answers to his problem.

At this point, I think I'd adopt a humble, helpless attitude: Gosh, Mr.
Windows Administrator, I just don't understand all this high-falutin'
technical stuff like you do and can't possibly explain it to the folks
at Adobe the way you can. Since _you're_ the only person who can be
trusted to install software on this PC, I think _you're_ the one who
needs to talk to Adobe to resolve the problem that _you're_ having in
getting it installed properly. 

After all, if the PC user can't use the software, then Mr. Windows
Administrator clearly hasn't installed it properly. Since that's _his
job_, it's up to him to determine whether the problem is with him or
with Adobe. 

I wouldn't want to bet either way. It's most likely that he failed to
install for All Users. OTOH, Adobe has a pretty poor track record with
installations. IIRC, I was unable to properly install some version of
either FM or Acrobat a while back, even though I have full administrator
rights to my PC. The installation had to be done by someone with
_network_ administrator rights. Sheesh. 


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






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Re: Framemaker installed under Administrator

2009-10-16 Thread Art Campbell
I don't know for sure because I've been installing it as part of the TCS2.
Easiest way to check for sure may be to download the eval and run it...

Art Campbell
   art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Fri, Oct 16, 2009 at 4:10 PM, Scott White swh...@alamark.com wrote:
 Simple question, does anyone remember/know if the default install for
 Framemaker 9.0 is single user or if there is even an option to install as
 single or multiuser?



 Scott White
 Media Production  EBC Manager
 Implementation Coordinator
 210-704-8239
 swh...@alamark.com




 On Oct 16, 2009, at 2:56 PM, Alan Litchfield wrote:

 Scott,

 I think he is being unreasonable, especially to suggest that you  get
 with Adobe and have them fix this or get answers to his problem. He is just
 going to have to learn that he can't always have everything his own way.

 There is no point in comparing FrameMaker with Photoshop and InDesign
 installations, permissions, etc. They are entirely different applications
 and have different histories and, I am sure, architectures. Just because
 they are developed by the same company, Adobe, does not mean they are
 therefore exactly the same in all respects.

 Of the suggestions I read earlier, uninstalling and reinstalling with the
 available for all users option selected is the best course of action.
 Either that or fiddling with the folder and file permissions until it is all
 working but that may also break other things or open the system as
 vulnerabilities.

 If he does not want to allow the user to have access to the application
 then he must accept that he is refusing to let this person do their work and
 will probably need to explain why his attitude is worth more than their
 productivity to the company.

 The suggestions to date are normal in the course of events.

 Alan

 On 17/10/2009, at 8:39 AM, Scott White wrote:

 Ok I just got off the phone with this guy. He doesn't like my
 suggestions, Art's suggestion or anyone else's.
 He wants to control what gets installed and downloaded on a machine so he
 wants to do all installs and downloads as administrator rights. He doesn't
 want to give this person administrator rights to run the software in fear
 this person will download other things.
 He installed photoshop and InDesign under these rules and they will open
 up for the user rights. It's just Frame that won't. He wants me to get with
 Adobe and have them fix this or get answers to his problem.

 He just sent me a log dissertation on why windows administrators must do
 what they are doing -- make everything tighter than bark on a tree.

 Any other help appreciated.



 Scott White
 Media Production  EBC Manager
 Implementation Coordinator
 210-704-8239
 swh...@alamark.com



 On Oct 16, 2009, at 9:26 AM, Art Campbell wrote:

 He's not locked in. If he activated, he can de-activate before
 uninstalling, and he's good to move the software anywhere -- including
 back on to the same machine.

 Another easier way to go may be to give the user Admin privileges, so
 she can execute FM.

 Art Campbell
            art.campb...@gmail.com
 ... In my opinion, there's nothing in this world beats a '52
 Vincent and a redheaded girl. -- Richard Thompson
                                                   No disclaimers apply.
                                                            DoD 358



 On Fri, Oct 16, 2009 at 10:22 AM, Scott White swh...@alamark.com
 wrote:

 IF that is the case, can it be uninstalled and reinstalled for
 multiusers or
 is he locked in?



 Scott White
 Media Production  EBC Manager
 Implementation Coordinator
 210-704-8239
 swh...@alamark.com




 On Oct 16, 2009, at 9:20 AM, Art Campbell wrote:

 That was exactly what I was thinking -- installed For Just This User
 instead of All Users.

 But I suspect you might also be able to fix it if the Admin account
 twiddles the directory permissions (recursively) to allow Everyone to
 execute the Frame directories.

 Art

 Art Campbell
           art.campb...@gmail.com
 ... In my opinion, there's nothing in this world beats a '52
 Vincent and a redheaded girl. -- Richard Thompson
                                                  No disclaimers apply.
                                                           DoD 358



 On Fri, Oct 16, 2009 at 10:08 AM, Scott White swh...@alamark.com
 wrote:

 I can check on that. Interesting.



 Scott White
 Media Production  EBC Manager
 Implementation Coordinator
 210-704-8239
 swh...@alamark.com




 On Oct 16, 2009, at 9:03 AM, O'Laoghaire Micheal wrote:

 Is it possible that when your client installed Frame he chose
 single
 user instead of multiple user?

 Regards,
 Micheal O'Laoghaire
 Billing and Active Customer Management
 Comverse Inc.
 

RE: Framemaker installed under Administrator

2009-10-16 Thread Fred Ridder

Note that multiuser is a different animal altogether from what has been the 
subject of this threaqd. Using that term when you're really talking about a 
make this application available to all users of this computer installation 
option is guaranteed to cause confusion, particularly if one is talking to a 
script-following customer support agent at Adobe.

Adobe used to (and maybe still does) offer a real multiuser, floating license 
version of FrameMaker that you would install on a UNIX server. Multiple users 
(up to the number of concurrent users the specific license allows) are then 
able to check out a temporary license from a license server daemon and run the 
application on the server from their own workstation. This is *totally* 
different from making one local installation of an application available to any 
user who has a legitimate login account on that specific system. 

As far as I know, all Windows applications must be installable so that they are 
made available to all users, but I believe it's optional whether they provide a 
for this user only option. The difference is whether the installer makes its 
registry and program menu entries in the profile of the installing individual 
(the admin in your situation) or in the standard Windows All Users profile.
-Fred Ridder

 
 Subject: Re: Framemaker installed under Administrator
 From: swh...@alamark.com
 Date: Fri, 16 Oct 2009 15:10:27 -0500
 To: a...@alphabyte.co.nz
 CC: framers@lists.frameusers.com; Micheal.O'laogha...@comverse.com
 
 Simple question, does anyone remember/know if the default install for 
 Framemaker 9.0 is single user or if there is even an option to install 
 as single or multiuser?
  
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Re: Framemaker installed under Administrator

2009-10-16 Thread quills
Makes you wonder if he understands what distributed computing means. He 
can walk over to the user's computer, manually give the user Admin 
rights, install the software, and then downgrade the user rights.

THAT is the solution that he has. Waiting for anything else is lunacy. I 
wish him well in his pursuit of security. Next he will want to remove 
all computers from external sources and keep them only on the company 
net. If he needs that kind of security then he should do it, and deal 
with the extra work it makes for him.

Scott

Scott White wrote:
 Ok I just got off the phone with this guy. He doesn't like my 
 suggestions, Art's suggestion or anyone else's.
 He wants to control what gets installed and downloaded on a machine so 
 he wants to do all installs and downloads as administrator rights. He 
 doesn't want to give this person administrator rights to run the 
 software in fear this person will download other things.
 He installed photoshop and InDesign under these rules and they will open 
 up for the user rights. It's just Frame that won't. He wants me to get 
 with Adobe and have them fix this or get answers to his problem.
 
 He just sent me a log dissertation on why windows administrators must do 
 what they are doing -- make everything tighter than bark on a tree.
 
 Any other help appreciated.
 
 
 
 Scott White
 Media Production  EBC Manager
 Implementation Coordinator
 210-704-8239
 swh...@alamark.com
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