RE: TrackChanges and Multiple Undo

2006-12-13 Thread David Creamer
 A year or two ago I installed TrackChanges on FrameMaker 7.0p579.
 Afterward FrameMaker began crashing when I edited text. Never
 had done so previously. I eventually figured out that
 deleting words with Ctrl-Delete was causing the FrameMaker
 failures. After fruitless troubleshooting and research,
 including a note to this list, I happened to remove
 TrackChanges. No crashes since then.

One or two years ago is a long time for software (well... except for major
FrameMaker upgrades!). Control-Delete is not crashing Frame 7.2 now, using
the beta 1.9 version.

 There is no fix and it is still unstable. It caused my Frame 7.0 to
 crash multiple times. I called the company. They have no intention of
 fixing it since everyone is upgrading to 7.2 and getting multiple undo
 from Adobe. 
 
Multi-Undo is a separate product from Track Changes, but it appears you are
referring to both products. (Perhaps you purchased a bundle?)
Could it be that problem was with Multi-Undo and *not* Track Changes?

David Creamer
I.D.E.A.S. - Results-Oriented Training
http://www.IDEAStraining.com
Adobe Certified Trainer  Expert (since 1995)
Authorized Quark Training Provider (since 1988)
Markzware, Enfocus, FileMaker Certified
Apple Consultant Network member (since 1990)


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RE: TrackChanges and Multiple Undo

2006-12-12 Thread Michael.Long
 Paul,

Could folks give me their thoughts on TrackChanges and Multiple Undo
(beta) from intech dot com?

A year or two ago I installed TrackChanges on FrameMaker 7.0p579.
Afterward FrameMaker began crashing when I edited text. Never had done
so previously. I eventually figured out that deleting words with
Ctrl-Delete was causing the FrameMaker failures. After fruitless
troubleshooting and research, including a note to this list, I happened
to remove TrackChanges. No crashes since then. 

Mike


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RE: TrackChanges and Multiple Undo

2006-12-12 Thread Michael.Long
Diane,
I don't recall whether I got to that. I was very occupied at the time.

Mike  

 -Original Message-
 From: Diane Gaskill [mailto:[EMAIL PROTECTED] 
 Sent: Tuesday, December 12, 2006 3:30 PM
 To: Long, Michael (THMST)
 Cc: framers@lists.frameusers.com; dgh
 Subject: FW: TrackChanges and Multiple Undo
 
 Mike,
 
 Did you report the problem to whoever makes TrackChanges?  Is 
 there a fix coming?
 
 Thanks,
 
 Diane
 ===
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]
 Behalf Of [EMAIL PROTECTED]
 Sent: Tuesday, December 12, 2006 9:45 AM
 To: framers@lists.frameusers.com
 Subject: RE: TrackChanges and Multiple Undo
 
 
  Paul,
 
 Could folks give me their thoughts on TrackChanges and Multiple Undo
 (beta) from intech dot com?
 
 A year or two ago I installed TrackChanges on FrameMaker 7.0p579.
 Afterward FrameMaker began crashing when I edited text. Never 
 had done so previously. I eventually figured out that 
 deleting words with Ctrl-Delete was causing the FrameMaker 
 failures. After fruitless troubleshooting and research, 
 including a note to this list, I happened to remove 
 TrackChanges. No crashes since then.
 
 Mike
 
 
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