Re: FrameMaker 10 Crashes When Saving a Book with Conditional Text and TT Edits
Hi Joseph, Have you installed the latest FM 10 patch? Kind regards, Roman From: Joseph Lorenzini jalo...@gmail.com To: FrameMaker Forum framers@lists.frameusers.com Sent: Saturday, September 1, 2012 12:25 AM Subject: FrameMaker 10 Crashes When Saving a Book with Conditional Text and TT Edits Hi All, Until quite recently, I was the sole technical writer at my company. In the last few months, a new writer was hired on. To review the edits he made to the documentation, he turned on track text edits. In addition, he occasionally applied conditional text to new text that he wrote. This meant that the green TT conditional text is applied indicating new text AND conditional text is applied to that text. Before he did this, the FrameMaker book would update and save without a problem. I have had this book for years and it has rarely ever experienced a crash or corruption. After he did this, each time I update the book, FrameMaker would crash. The moment I removed the specific sections of text that have TT edits and conditional text applied, the crashes no longer occurred. Has anyone seen anything like this or know how to work around this? Its really frustrating and a shame because I think this means that conditional text and TT edits are mutually exclusive and if you combine them you risk crashing FrameMaker. Here's some relevant information for debugging the issue: --the write and I are on machines with almost identical specs: Win 7 Enterprise 64 bit, Solid State drives, 4 GB of RAM, Intel Core i5 CPU --the writer and i are on TCS 3.5. --we are both using Framemaker 10 --we do not work off a network share. Instead we use SVN. Any thoughts would be greatly appreciated. Thanks, Joe ___ You are currently subscribed to framers as banks_ro...@yahoo.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/banks_roman%40yahoo.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker 10 Crashes When Saving a Book with Conditional Text and TT Edits
Hi Roman, Yes both of us have fully patched versions of FrameMaker 10. Thanks Joe ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker 10 Crashes When Saving a Book with Conditional Text and TT Edits
OK, good. If so, the next thing that may help is saving these sections as MIF 7.0 and then saving them back as FM. In 80% of cases, this method helped me remove this invisible foe -- the corruption. HTH, Roman From: Joseph Lorenzini jalo...@gmail.com To: Roman Banks banks_ro...@yahoo.com Cc: FrameMaker Forum framers@lists.frameusers.com Sent: Tuesday, September 4, 2012 4:23 PM Subject: Re: FrameMaker 10 Crashes When Saving a Book with Conditional Text and TT Edits Hi Roman, Yes both of us have fully patched versions of FrameMaker 10. Thanks Joe___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker 10 Crashes When Saving a Book with Conditional Text and TT Edits
Hi Joseph Try the trial version of FM11. FM10 has crashes around conditional text for us, and we can't reproduce them in FM11. It might be a different bug, but worth a try. If you aren't already doing this, a possible workaround in FM10 is to make sure you save the files before updating the book. The other day, I tried using track changes at the same time as our conditional text scheme. FM10 seemed to cope with having one condition plus track changes on a piece of text, but if I applied multiple conditions plus track changes, it didn't always display the track changes correctly. It didn't crash but it wasn't much use either. I was on a deadline so haven't investigated it properly, or tried it on FM11. But my at-a-glance conclusion was that, yep, conditional text and track changes are mutually exclusive for now. Hopefully FM11 is better. When I get time, I'll test it on FM11 and report the bug to Adobe if I find one. Cheers Rebecca Joseph Lorenzini jalo...@gmail.com 1/09/12 09:25 Hi All, Until quite recently, I was the sole technical writer at my company. In the last few months, a new writer was hired on. To review the edits he made to the documentation, he turned on track text edits. In addition, he occasionally applied conditional text to new text that he wrote. This meant that the green TT conditional text is applied indicating new text AND conditional text is applied to that text. Before he did this, the FrameMaker book would update and save without a problem. I have had this book for years and it has rarely ever experienced a crash or corruption. After he did this, each time I update the book, FrameMaker would crash. The moment I removed the specific sections of text that have TT edits and conditional text applied, the crashes no longer occurred. Has anyone seen anything like this or know how to work around this? Its really frustrating and a shame because I think this means that conditional text and TT edits are mutually exclusive and if you combine them you risk crashing FrameMaker. Here's some relevant information for debugging the issue: --the write and I are on machines with almost identical specs: Win 7 Enterprise 64 bit, Solid State drives, 4 GB of RAM, Intel Core i5 CPU --the writer and i are on TCS 3.5. --we are both using Framemaker 10 --we do not work off a network share. Instead we use SVN. Any thoughts would be greatly appreciated. Thanks, Joe NOTICE: This message contains privileged and confidential information intended only for the use of the addressee named above. If you are not the intended recipient of this message you are hereby notified that you must not disseminate, copy or take any action in reliance on it. If you have received this message in error please notify Allied Telesis Labs Ltd immediately. Any views expressed in this message are those of the individual sender, except where the sender has the authority to issue and specifically states them to be the views of Allied Telesis Labs. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
