Possible MIF - FM bug in FM 8.02 (p273)

2008-03-07 Thread Broberg, Mats
Dear all,

There seems to be a serious bug in FM 8.02 (p273) when opening a MIF
file in FM. In 21 languages we translated into, it affected all but 4.
This bug has been reported to Adobe.

If someone on the list is working with multilingual content in FM8 and
want more information, pls contact me off-list.

Best regards,
Mats Broberg
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RE: Possible MIF - FM bug in FM 8.02 (p273)

2008-03-07 Thread Broberg, Mats
Rick and others,

Sure, here goes. 

There seems to be a possible bug when opening translated MIF files in FM8.02 
(p273, possibly older patches too). In 21 translations we found missing glyphs 
in all but 4 translations, ranging from 40 to 2 missing glyphs in each file.

Several translation agencies that we cooperate with confirm the same behavior. 
All are using different tools and workflows, so we do not think that it is 
user-related. You can replicate the behavior by following the procedure below 
(quoting the exact bug report to Adobe). 

Someone associated with Adobe (don't quite know the gentleman's position) 
replicated the behavior and (sort of) confirmed it.

NOTE: Beware that characters below may be converted depending on how messages 
on this list is formatted.

**BUG**
Concise problem statement:
Opening edited (translated) MIF files in FrameMaker 8 causes some of the 
extended characters disappear. Text containing extended characters for 
different languages are missing characters in FrameMaker, although all 
characters are present in the MIF file. The missing characters follow no 
particular pattern, most of the time all characters are there. (If you need 
more example texts in other languages to try this on, please contact me.)

Steps to reproduce bug:
 1. Create a new FM file and enter some text.
 2. Save the file as MIF (version 8).
 3. Open the saved MIF file in any text editor.
 4. Replace String `Some text' with String `Ce produit est protégé par des 
brevets, des brevets de conception, des brevets en instance ou des brevets de 
conception en instance. Veuillez consulter la liste complète dans le manuel de 
référence sur CD-ROM.'
 5. Save the edited MIF file.
 6. Open the MIF file in FrameMaker
 Results: The word référence is missing one é, the text says réfrence. All 
other characters are there.
 Expected results: All characters entered in the MIF file should appear 
correctly when the MIF file is opened in FrameMaker.

Best regards,
Mats Broberg



 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of Rick Quatro
 Sent: den 7 mars 2008 16:14
 To: framers@lists.frameusers.com
 Subject: Re: Possible MIF - FM bug in FM 8.02 (p273)
 
 Hi Mats,
 
 Can you share the bug with the list so we can all be aware of 
 it? Thank you very much.
 
 Rick Quatro
 Carmen Publishing
 585-659-8267
 www.frameexpert.com
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RE: Possible MIF - FM bug in FM 8.02 (p273)

2008-03-08 Thread Broberg, Mats
Diane,
 
This is very difficult to detect if you don't know what you are looking for. 
 
The errors occur when you open translated MIF files in FM. In twentyone 2,000 
word texts, there were all between 40 to 2 missing glyphs (Note: Glyphs, not 
characters) per language, except in four languages. If a word suffers from a 
missing glyph, there will be no extra space in the word, which makes it even 
more difficult to detect. Just browsing the pages is not enough to detect the 
errors. You must do a diff analysis, see below.
 
The missing glyphs are indeed present in the MIF file, correctly represented in 
ASCII, but if you open the MIF file in FM, then resave as MIF, the glyphs are 
gone in the MIF file. So it is the act of opening a MIF file in FM that seem to 
create the errors.
 
Our agencies detected the error by running a diff program between the FM texts 
and the translated texts from the translation tools. Several different 
workflows and translation tools were used, so, supported by the procedure in my 
OP, we fear this is not user-related, but a true bug.
 
Mats Broberg
 
 



From: Diane Gaskill [mailto:[EMAIL PROTECTED]
Sent: Sat 2008-03-08 10:01
To: Broberg, Mats
Cc: framers@lists.frameusers.com
Subject: RE: Possible MIF - FM bug in FM 8.02 (p273)



Mats,

Among other things, I manage localization for my company.  We use FM8.02.
We have not noticed any problems so far, but I'm epecially interested to
know the symptoms of the problem and if there are any workarounds.  Does it
happen only when opening the files?

Thanks,
Diane Gaskill
Hitachi Data Systems
=

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Art Campbell
Sent: Friday, March 07, 2008 7:26 AM
To: Rick Quatro
Cc: framers@lists.frameusers.com
Subject: Re: Possible MIF - FM bug in FM 8.02 (p273)


Yes, please share with the list -- that's _why_ there's a list.

Art

On Fri, Mar 7, 2008 at 10:14 AM, Rick Quatro [EMAIL PROTECTED]
wrote:
 Hi Mats,

  Can you share the bug with the list so we can all be aware of it? Thank
you
  very much.

  Rick Quatro
  Carmen Publishing
  585-659-8267
  www.frameexpert.com




   Dear all,
  
   There seems to be a serious bug in FM 8.02 (p273) when opening a MIF
   file in FM. In 21 languages we translated into, it affected all but 4.
   This bug has been reported to Adobe.
  
   If someone on the list is working with multilingual content in FM8 and
   want more information, pls contact me off-list.
  
   Best regards,
   Mats Broberg
   ___

  ___





--
Art Campbell

[EMAIL PROTECTED]
  ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
  No disclaimers apply.
   DoD 358
___


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RE: Possible MIF - FM bug in FM 8.02 (p273)

2008-03-09 Thread Broberg, Mats
Art,
 
No, not in this case. 
 
The source language files (English) are written in FM8.02, saved as MIF8, 
translated into 21 languages (using several different translation tools and 
workflows), and then opened in FM8.02. It is when opening the files in FM that 
some glyphs are missing (that are present in the MIF files).
 
We have checked some of the glyphs that are missing, and they are within the 
Unicode range that FM8 supports.
 
Mats Broberg



From: Art Campbell [mailto:[EMAIL PROTECTED]
Sent: Sat 2008-03-08 21:52
To: Broberg, Mats
Cc: framers@lists.frameusers.com
Subject: Re: Possible MIF - FM bug in FM 8.02 (p273)



Mats,
Are the files, by any chance FM files from a pre 7 version?
If so, the missing glyphs may be non-Unicode characters that aren't
being converted in the new Unicode world.

Art

On Sat, Mar 8, 2008 at 4:58 AM, Broberg, Mats [EMAIL PROTECTED] wrote:
 Diane,

  This is very difficult to detect if you don't know what you are looking for.

  The errors occur when you open translated MIF files in FM. In twentyone 
 2,000 word texts, there were all between 40 to 2 missing glyphs (Note: 
 Glyphs, not characters) per language, except in four languages. If a word 
 suffers from a missing glyph, there will be no extra space in the word, which 
 makes it even more difficult to detect. Just browsing the pages is not enough 
 to detect the errors. You must do a diff analysis, see below.

  The missing glyphs are indeed present in the MIF file, correctly represented 
 in ASCII, but if you open the MIF file in FM, then resave as MIF, the glyphs 
 are gone in the MIF file. So it is the act of opening a MIF file in FM that 
 seem to create the errors.

  Our agencies detected the error by running a diff program between the FM 
 texts and the translated texts from the translation tools. Several different 
 workflows and translation tools were used, so, supported by the procedure in 
 my OP, we fear this is not user-related, but a true bug.

  Mats Broberg



  

  From: Diane Gaskill [mailto:[EMAIL PROTECTED]
  Sent: Sat 2008-03-08 10:01
  To: Broberg, Mats

 Cc: framers@lists.frameusers.com
  Subject: RE: Possible MIF - FM bug in FM 8.02 (p273)





  Mats,

  Among other things, I manage localization for my company.  We use FM8.02.
  We have not noticed any problems so far, but I'm epecially interested to
  know the symptoms of the problem and if there are any workarounds.  Does it
  happen only when opening the files?

  Thanks,
  Diane Gaskill
  Hitachi Data Systems
  =

  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED] Behalf Of Art Campbell
  Sent: Friday, March 07, 2008 7:26 AM
  To: Rick Quatro
  Cc: framers@lists.frameusers.com
  Subject: Re: Possible MIF - FM bug in FM 8.02 (p273)


  Yes, please share with the list -- that's _why_ there's a list.

  Art

  On Fri, Mar 7, 2008 at 10:14 AM, Rick Quatro [EMAIL PROTECTED]
  wrote:
   Hi Mats,
  
Can you share the bug with the list so we can all be aware of it? Thank
  you
very much.
  
Rick Quatro
Carmen Publishing
585-659-8267
www.frameexpert.com
  
  
  
  
 Dear all,

 There seems to be a serious bug in FM 8.02 (p273) when opening a MIF
 file in FM. In 21 languages we translated into, it affected all but 4.
 This bug has been reported to Adobe.

 If someone on the list is working with multilingual content in FM8 and
 want more information, pls contact me off-list.

 Best regards,
 Mats Broberg
 ___
  
___
  




  --
  Art Campbell

  [EMAIL PROTECTED]
   ... In my opinion, there's nothing in this world beats a '52
  Vincent and a redheaded girl. -- Richard Thompson
   No disclaimers apply.
DoD 358
  ___


  You are currently subscribed to Framers as [EMAIL PROTECTED]

  Send list messages to [EMAIL PROTECTED]

  To unsubscribe send a blank email to
  [EMAIL PROTECTED]
  or visit
  http://lists.frameusers.com/mailman/options/framers/dgcaller%40earthlink.net

  Send administrative questions to [EMAIL PROTECTED] Visit
  http://www.frameusers.com/ for more resources and info.



  ___


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--
Art Campbell

[EMAIL PROTECTED]
  ... In my opinion, there's nothing in this world beats a '52

RE: Possible MIF - FM bug in FM 8.02 (p273)

2008-03-12 Thread Broberg, Mats
Hi Alison,
 
No, I am only familiar with a MIF8/FM8 workflow in this translation case. 
Perhaps Jeremy knows?
 
Best regards,
Mats Broberg



From: Alison Carrico [mailto:[EMAIL PROTECTED]
Sent: Wed 2008-03-12 17:45
To: Broberg, Mats; framers@lists.frameusers.com
Subject: RE: Possible MIF - FM bug in FM 8.02 (p273)



This could end up being an issue for my company. Do you know if it
happens with v7 MIFs when opened with v8?

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Broberg, Mats
Sent: Sunday, March 09, 2008 3:47 AM
To: framers@lists.frameusers.com
Subject: RE: Possible MIF - FM bug in FM 8.02 (p273)

Jeremy,

Thanks, good to hear you could replicate the behavior on your side. Now
we definitely can remove the word Possible from the topic title...

I will talk to our vendors and see if they can use this workaround. In
the meantime, I hope that the men and women at Adobe understands how
serious this bug is and will provide a patch as soon as possible.

Thanks for the test work you did, Jeremy!

Best regards,
Mats Broberg
www.flirthermography.com





From: Jeremy H. Griffith [mailto:[EMAIL PROTECTED]
Sent: Sun 2008-03-09 05:53
To: framers@lists.frameusers.com
Cc: Broberg, Mats
Subject: Re: Possible MIF - FM bug in FM 8.02 (p273)



On Fri, 7 Mar 2008 16:24:48 +0100, Broberg, Mats [EMAIL PROTECTED]
wrote:

Concise problem statement:
Opening edited (translated) MIF files in FrameMaker 8 causes some
of the extended characters disappear. Text containing extended
characters for different languages are missing characters in
FrameMaker, although all characters are present in the MIF file.
The missing characters follow no particular pattern, most of the
time all characters are there.

We can confirm this bug in Frame 8.0p273.  In your test case, the
last UTF-8 character was dropped; the others were kept.

We investigated a bit further and may have a workaround for you.
We noticed the string content was fairly long, at 214 bytes
(counting the five UTF-8 instances as two bytes each).  While
that doesn't exceed the 254-byte limit, we thought it would be
worth examining.  When we cut the string into three ParaLines as
Frame would, where the first two were about 100 bytes each, all
characters remained.

We understand that a TM tool is generating the MIF.  Is there a
way to limit the maximum line length it allows in a single String
to, say, 128?  The length doesn't really matter to Frame, since
the line breaks are reset anyway upon loading the MIF.

HTH!
-- Jeremy H. Griffith, at Omni Systems Inc.
  [EMAIL PROTECTED]  http://www.omsys.com/


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[EMAIL PROTECTED]

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Possible MIF -> FM bug in FM 8.02 (p273)

2008-03-07 Thread Broberg, Mats
Dear all,

There seems to be a serious bug in FM 8.02 (p273) when opening a MIF
file in FM. In 21 languages we translated into, it affected all but 4.
This bug has been reported to Adobe.

If someone on the list is working with multilingual content in FM8 and
want more information, pls contact me off-list.

Best regards,
Mats Broberg


Possible MIF -> FM bug in FM 8.02 (p273)

2008-03-07 Thread Broberg, Mats
Rick and others,

Sure, here goes. 

There seems to be a possible bug when opening translated MIF files in FM8.02 
(p273, possibly older patches too). In 21 translations we found missing glyphs 
in all but 4 translations, ranging from 40 to 2 missing glyphs in each file.

Several translation agencies that we cooperate with confirm the same behavior. 
All are using different tools and workflows, so we do not think that it is 
user-related. You can replicate the behavior by following the procedure below 
(quoting the exact bug report to Adobe). 

Someone associated with Adobe (don't quite know the gentleman's position) 
replicated the behavior and (sort of) confirmed it.

NOTE: Beware that characters below may be converted depending on how messages 
on this list is formatted.

**BUG**
Concise problem statement:
Opening edited (translated) MIF files in FrameMaker 8 causes some of the 
extended characters disappear. Text containing extended characters for 
different languages are missing characters in FrameMaker, although all 
characters are present in the MIF file. The missing characters follow no 
particular pattern, most of the time all characters are there. (If you need 
more example texts in other languages to try this on, please contact me.)

Steps to reproduce bug:
 1. Create a new FM file and enter "some text".
 2. Save the file as MIF (version 8).
 3. Open the saved MIF file in any text editor.
 4. Replace  with 
 5. Save the edited MIF file.
 6. Open the MIF file in FrameMaker
 Results: The word r?f?rence is missing one ?, the text says r?frence. All 
other characters are there.
 Expected results: All characters entered in the MIF file should appear 
correctly when the MIF file is opened in FrameMaker.

Best regards,
Mats Broberg



> -Original Message-
> From: framers-bounces at lists.frameusers.com 
> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Rick Quatro
> Sent: den 7 mars 2008 16:14
> To: framers at lists.frameusers.com
> Subject: Re: Possible MIF -> FM bug in FM 8.02 (p273)
> 
> Hi Mats,
> 
> Can you share the bug with the list so we can all be aware of 
> it? Thank you very much.
> 
> Rick Quatro
> Carmen Publishing
> 585-659-8267
> www.frameexpert.com


Possible MIF -> FM bug in FM 8.02 (p273)

2008-03-08 Thread Broberg, Mats
Diane,

This is very difficult to detect if you don't know what you are looking for. 

The errors occur when you open translated MIF files in FM. In twentyone 2,000 
word texts, there were all between 40 to 2 missing glyphs (Note: Glyphs, not 
characters) per language, except in four languages. If a word suffers from a 
missing glyph, there will be no extra space in the word, which makes it even 
more difficult to detect. Just browsing the pages is not enough to detect the 
errors. You must do a diff analysis, see below.

The missing glyphs are indeed present in the MIF file, correctly represented in 
ASCII, but if you open the MIF file in FM, then resave as MIF, the glyphs are 
gone in the MIF file. So it is the act of opening a MIF file in FM that seem to 
create the errors.

Our agencies detected the error by running a diff program between the FM texts 
and the translated texts from the translation tools. Several different 
workflows and translation tools were used, so, supported by the procedure in my 
OP, we fear this is not user-related, but a true bug.

Mats Broberg





From: Diane Gaskill [mailto:dgcal...@earthlink.net]
Sent: Sat 2008-03-08 10:01
To: Broberg, Mats
Cc: framers at lists.frameusers.com
Subject: RE: Possible MIF -> FM bug in FM 8.02 (p273)



Mats,

Among other things, I manage localization for my company.  We use FM8.02.
We have not noticed any problems so far, but I'm epecially interested to
know the symptoms of the problem and if there are any workarounds.  Does it
happen only when opening the files?

Thanks,
Diane Gaskill
Hitachi Data Systems
=

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com]On Behalf Of Art Campbell
Sent: Friday, March 07, 2008 7:26 AM
To: Rick Quatro
Cc: framers at lists.frameusers.com
Subject: Re: Possible MIF -> FM bug in FM 8.02 (p273)


Yes, please share with the list -- that's _why_ there's a list.

Art

On Fri, Mar 7, 2008 at 10:14 AM, Rick Quatro 
wrote:
> Hi Mats,
>
>  Can you share the bug with the list so we can all be aware of it? Thank
you
>  very much.
>
>  Rick Quatro
>  Carmen Publishing
>  585-659-8267
>  www.frameexpert.com
>
>
>
>
>  > Dear all,
>  >
>  > There seems to be a serious bug in FM 8.02 (p273) when opening a MIF
>  > file in FM. In 21 languages we translated into, it affected all but 4.
>  > This bug has been reported to Adobe.
>  >
>  > If someone on the list is working with multilingual content in FM8 and
>  > want more information, pls contact me off-list.
>  >
>  > Best regards,
>  > Mats Broberg
>  > ___
>
>  ___
>




--
Art Campbell

art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358
___


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Possible MIF -> FM bug in FM 8.02 (p273)

2008-03-09 Thread Broberg, Mats
Jeremy,

Thanks, good to hear you could replicate the behavior on your side. Now we 
definitely can remove the word "Possible" from the topic title...

I will talk to our vendors and see if they can use this workaround. In the 
meantime, I hope that the men and women at Adobe understands how serious this 
bug is and will provide a patch as soon as possible.

Thanks for the test work you did, Jeremy!

Best regards,
Mats Broberg
www.flirthermography.com





From: Jeremy H. Griffith [mailto:jer...@omsys.com]
Sent: Sun 2008-03-09 05:53
To: framers at lists.frameusers.com
Cc: Broberg, Mats
Subject: Re: Possible MIF -> FM bug in FM 8.02 (p273)



On Fri, 7 Mar 2008 16:24:48 +0100, "Broberg, Mats" 
wrote:

>Concise problem statement:
>Opening edited (translated) MIF files in FrameMaker 8 causes some
>of the extended characters disappear. Text containing extended
>characters for different languages are missing characters in
>FrameMaker, although all characters are present in the MIF file.
>The missing characters follow no particular pattern, most of the
>time all characters are there.

We can confirm this bug in Frame 8.0p273.  In your test case, the
last UTF-8 character was dropped; the others were kept.

We investigated a bit further and may have a workaround for you.
We noticed the string content was fairly long, at 214 bytes
(counting the five UTF-8 instances as two bytes each).  While
that doesn't exceed the 254-byte limit, we thought it would be
worth examining.  When we cut the string into three ParaLines as
Frame would, where the first two were about 100 bytes each, all
characters remained.

We understand that a TM tool is generating the MIF.  Is there a
way to limit the maximum line length it allows in a single 
to, say, 128?  The length doesn't really matter to Frame, since
the line breaks are reset anyway upon loading the MIF.

HTH!
-- Jeremy H. Griffith, at Omni Systems Inc.
http://www.omsys.com/




Possible MIF -> FM bug in FM 8.02 (p273)

2008-03-12 Thread Broberg, Mats
Hi Alison,

No, I am only familiar with a MIF8/FM8 workflow in this translation case. 
Perhaps Jeremy knows?

Best regards,
Mats Broberg



From: Alison Carrico [mailto:acarr...@adamsglobalization.com]
Sent: Wed 2008-03-12 17:45
To: Broberg, Mats; framers at lists.frameusers.com
Subject: RE: Possible MIF -> FM bug in FM 8.02 (p273)



This could end up being an issue for my company. Do you know if it
happens with v7 MIFs when opened with v8?

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Broberg, Mats
Sent: Sunday, March 09, 2008 3:47 AM
To: framers at lists.frameusers.com
Subject: RE: Possible MIF -> FM bug in FM 8.02 (p273)

Jeremy,

Thanks, good to hear you could replicate the behavior on your side. Now
we definitely can remove the word "Possible" from the topic title...

I will talk to our vendors and see if they can use this workaround. In
the meantime, I hope that the men and women at Adobe understands how
serious this bug is and will provide a patch as soon as possible.

Thanks for the test work you did, Jeremy!

Best regards,
Mats Broberg
www.flirthermography.com





From: Jeremy H. Griffith [mailto:jer...@omsys.com]
Sent: Sun 2008-03-09 05:53
To: framers at lists.frameusers.com
Cc: Broberg, Mats
Subject: Re: Possible MIF -> FM bug in FM 8.02 (p273)



On Fri, 7 Mar 2008 16:24:48 +0100, "Broberg, Mats" 
wrote:

>Concise problem statement:
>Opening edited (translated) MIF files in FrameMaker 8 causes some
>of the extended characters disappear. Text containing extended
>characters for different languages are missing characters in
>FrameMaker, although all characters are present in the MIF file.
>The missing characters follow no particular pattern, most of the
>time all characters are there.

We can confirm this bug in Frame 8.0p273.  In your test case, the
last UTF-8 character was dropped; the others were kept.

We investigated a bit further and may have a workaround for you.
We noticed the string content was fairly long, at 214 bytes
(counting the five UTF-8 instances as two bytes each).  While
that doesn't exceed the 254-byte limit, we thought it would be
worth examining.  When we cut the string into three ParaLines as
Frame would, where the first two were about 100 bytes each, all
characters remained.

We understand that a TM tool is generating the MIF.  Is there a
way to limit the maximum line length it allows in a single 
to, say, 128?  The length doesn't really matter to Frame, since
the line breaks are reset anyway upon loading the MIF.

HTH!
-- Jeremy H. Griffith, at Omni Systems Inc.
http://www.omsys.com/


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