Re: Annotation for doc review

2014-07-10 Thread Gavin Atkinson
On Fri, 4 Jul 2014, Warren Block wrote:

 We've talked before about having periodic reviews of parts of the
 documentation.  It turns out that experts rarely read the docs on things they
 know about, but are the ones that can produce very valuable feedback.
 
 Ideally, we'd be able to show a rendered HTML version of the document and let
 people comment on it.
 
 There are commercial services out there for that, but also free Javascript
 implementations that we could use directly, like this:
 
 http://annotatorjs.org/

I'd be very happy to see something like this.

 Note that I am not suggesting this would go on our documentation web pages.

Could you elaborate as to why you think this is a bad idea?  I think a 
significant part of the benefit is receiving comments from people who only 
drop into the documentation for a few seconds and then vanish again.  
These are the sort of people who are unlikely to go out of their way to 
reiew docs for us, but might leave a comment if there was an easy 
mechanism to do so.

PostgreSQL used to have a facility to comment directly on the web page, 
though they seem to have instead moved to a forum approach.  Could we also 
consider that perhaps?  I don't know how easy it would be for every page 
to have its own section on the forum, but maybe that could work?  Though I 
do very much prefer their old approach, to be honest.

 Instead, we would create a small rendered version of part of a document, say
 one subsection out of a chapter, and put that up somewhere for review and
 annotation.  At the end of a limited time, maybe a week or two, the
 annotations would be gone through, adapted, and changes applied.  Then the
 process is repeated for a different documentation section.  The annotated web
 page is just temporary.
 
 The biggest problems I see are
 
   user authentication: so we can avoid spam and vandalism, and track
 suggestions by user.  For best results, this would use existing
 credentials and not require creating a new account

To some extent, we only need to avoid spam if the suggestions are not 
immediately published.  If there is some moderation process before they 
become visible, that would likely be suficient.

Gavin
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Re: Annotation for doc review

2014-07-10 Thread Glen Barber
On Thu, Jul 10, 2014 at 11:49:26AM +0100, Gavin Atkinson wrote:
 PostgreSQL used to have a facility to comment directly on the web page, 
 though they seem to have instead moved to a forum approach.

Please, no.

Glen



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Re: Annotation for doc review

2014-07-10 Thread Gavin Atkinson
On Thu, 10 Jul 2014, Glen Barber wrote:

 On Thu, Jul 10, 2014 at 11:49:26AM +0100, Gavin Atkinson wrote:
  PostgreSQL used to have a facility to comment directly on the web page, 
  though they seem to have instead moved to a forum approach.
 
 Please, no.

To which half?

G
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Re: Annotation for doc review

2014-07-10 Thread Glen Barber
On Thu, Jul 10, 2014 at 12:15:36PM +0100, Gavin Atkinson wrote:
 On Thu, 10 Jul 2014, Glen Barber wrote:
 
  On Thu, Jul 10, 2014 at 11:49:26AM +0100, Gavin Atkinson wrote:
   PostgreSQL used to have a facility to comment directly on the web page, 
   though they seem to have instead moved to a forum approach.
  
  Please, no.
 
 To which half?
 

Forum approach.

Glen



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Re: Annotation for doc review

2014-07-09 Thread John Baldwin
On Friday, July 04, 2014 4:54:42 pm Warren Block wrote:
 The phabricator instance has shown that some review can be done more 
 easily.
 
 We've talked before about having periodic reviews of parts of the 
 documentation.  It turns out that experts rarely read the docs on things 
 they know about, but are the ones that can produce very valuable 
 feedback.
 
 Phabricator probably does not lend itself well to reviewing our DocBook 
 documents.  The source and rendered versions are just too different to 
 review easily, even for those who are familiar with DocBook.
 
 Ideally, we'd be able to show a rendered HTML version of the document 
 and let people comment on it.

Definitely agreed.

 There are commercial services out there for that, but also free 
 Javascript implementations that we could use directly, like this:
 
 http://annotatorjs.org/
 
 Note that I am not suggesting this would go on our documentation web 
 pages.  Instead, we would create a small rendered version of part of a 
 document, say one subsection out of a chapter, and put that up somewhere 
 for review and annotation.  At the end of a limited time, maybe a week 
 or two, the annotations would be gone through, adapted, and changes 
 applied.  Then the process is repeated for a different documentation 
 section.  The annotated web page is just temporary.
 
 The biggest problems I see are
 
user authentication: so we can avoid spam and vandalism, and track
  suggestions by user.  For best results, this would use existing
  credentials and not require creating a new account

Talk with clusteradm@ about the setup they use for bugzilla (and I
believe are going to adopt for phabric)
 
logging: annotations must be saved until they can be processed
 
 If these problems can be addressed, we can make it doc review easy for 
 everyone.

This sounds like an excellent idea.

-- 
John Baldwin
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