[Freeswitch-users] Intercom error with SNOM
I am getting an error when I try to make an intercom call from a softphone to a SNOM 320. I get a 401 Unauthorized in the siptrace and a No Matching gateway found in the log. I can successfully make an intercom call between my softphone and a Polycom 501, so it must be something with the SNOM. bkw suggested that the problem was in the challenge/response between FreeSWITCH and SNOM. In the SNOM's Setup/Advanced/Behavior page I have set Challenge/Response off, Enable intercom on and Type of Intercom Answering to Handsfree. The error is still 401 Unauthorized. What more do I need to do? Thanks, Lars http://pastebin.freeswitch.org/9709 ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Re: [Freeswitch-users] Intercom error with SNOM
On Tue, Jul 14, 2009 at 8:53 AM, Lars Zeb larc...@yahoo.com wrote: I am getting an error when I try to make an intercom call from a softphone to a SNOM 320. I get a “401 Unauthorized” in the siptrace and a “No Matching gateway found” in the log. I can successfully make an intercom call between my softphone and a Polycom 501, so it must be something with the SNOM. bkw suggested that the problem was in the challenge/response between FreeSWITCH and SNOM. In the SNOM’s Setup/Advanced/Behavior page I have set “Challenge/Response” off, “Enable intercom” on and “Type of Intercom Answering” to “Handsfree”. The error is still “401 Unauthorized”. What more do I need to do? Lars, It looks like FreeSWITCH is sending the challenge to the Snom. Note this line from the debug log: 2009-07-14 08:12:32.333079 [DEBUG] sofia.c:4587 IP 192.168.10.11 Rejected by acl domains. Falling back to Digest auth. For testing purposes you can edit acl.conf.xml and add a new line right after: node type=allow domain=$${domain}/ Add: node type=allow cidr=192.168.10.11/32/ Restart FS or issue this command at the CLI: reloadacl reloadxml Then try your call again. To learn more about how you can have your local users bypass the domains acl without editing acl.conf.xml then look in conf/directory/default/brian.xml. At the top of that file you will see a note about how adding a cidr= attribute to your user tag will let you bypass the domains ACL check. Enjoy! -MC Thanks, Lars http://pastebin.freeswitch.org/9709 ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Re: [Freeswitch-users] Intercom error with SNOM
Michael, I made the changes you suggested, but the result is the same. If it matters, I am at 14229. I stopped and restarted FreeSWITCH and then reran the intercom call. Lars configuration name=acl.conf description=Network Lists network-lists list name=lan default=allow node type=deny cidr=192.168.42.0/24/ node type=allow cidr=192.168.42.42/32/ node type=allow cidr=192.168.10.11/32/ /list 2009-07-14 10:41:40.553145 [DEBUG] sofia.c:4587 IP 192.168.10.11 Rejected by acl domains. Falling back to Digest auth. 2009-07-14 10:41:40.562147 [DEBUG] sofia.c:4587 IP 192.168.10.11 Rejected by acl domains. Falling back to Digest auth. 2009-07-14 10:41:40.565166 [NOTICE] switch_channel.c:602 New Channel sofia/internal/1...@192.168.10.29 [fac3f284-3710-4492-a9e7-667c7e816ea0] From: freeswitch-users-boun...@lists.freeswitch.org [mailto:freeswitch-users-boun...@lists.freeswitch.org] On Behalf Of Michael Collins Sent: Tuesday, July 14, 2009 10:10 AM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] Intercom error with SNOM On Tue, Jul 14, 2009 at 8:53 AM, Lars Zeb larc...@yahoo.com wrote: I am getting an error when I try to make an intercom call from a softphone to a SNOM 320. I get a 401 Unauthorized in the siptrace and a No Matching gateway found in the log. I can successfully make an intercom call between my softphone and a Polycom 501, so it must be something with the SNOM. bkw suggested that the problem was in the challenge/response between FreeSWITCH and SNOM. In the SNOM's Setup/Advanced/Behavior page I have set Challenge/Response off, Enable intercom on and Type of Intercom Answering to Handsfree. The error is still 401 Unauthorized. What more do I need to do? Lars, It looks like FreeSWITCH is sending the challenge to the Snom. Note this line from the debug log: 2009-07-14 08:12:32.333079 [DEBUG] sofia.c:4587 IP 192.168.10.11 Rejected by acl domains. Falling back to Digest auth. For testing purposes you can edit acl.conf.xml and add a new line right after: node type=allow domain=$${domain}/ Add: node type=allow cidr=192.168.10.11/32/ Restart FS or issue this command at the CLI: reloadacl reloadxml Then try your call again. To learn more about how you can have your local users bypass the domains acl without editing acl.conf.xml then look in conf/directory/default/brian.xml. At the top of that file you will see a note about how adding a cidr= attribute to your user tag will let you bypass the domains ACL check. Enjoy! -MC Thanks, Lars http://pastebin.freeswitch.org/9709 ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Re: [Freeswitch-users] Intercom error with SNOM
Lars, Brian pointed out that the challenge is coming from the phone. Is 192.168.10.104 the Snom? -MC On Tue, Jul 14, 2009 at 10:46 AM, Lars Zeb larc...@yahoo.com wrote: Michael, I made the changes you suggested, but the result is the same. If it matters, I am at 14229. I stopped and restarted FreeSWITCH and then reran the intercom call. Lars configuration name=acl.conf description=Network Lists network-lists list name=lan default=allow node type=deny cidr=192.168.42.0/24/ node type=allow cidr=192.168.42.42/32/ node type=allow cidr=192.168.10.11/32/ /list 2009-07-14 10:41:40.553145 [DEBUG] sofia.c:4587 IP 192.168.10.11 Rejected by acl domains. Falling back to Digest auth. 2009-07-14 10:41:40.562147 [DEBUG] sofia.c:4587 IP 192.168.10.11 Rejected by acl domains. Falling back to Digest auth. 2009-07-14 10:41:40.565166 [NOTICE] switch_channel.c:602 New Channel sofia/internal/1...@192.168.10.29 [fac3f284-3710-4492-a9e7-667c7e816ea0] *From:* freeswitch-users-boun...@lists.freeswitch.org [mailto: freeswitch-users-boun...@lists.freeswitch.org] *On Behalf Of *Michael Collins *Sent:* Tuesday, July 14, 2009 10:10 AM *To:* freeswitch-users@lists.freeswitch.org *Subject:* Re: [Freeswitch-users] Intercom error with SNOM On Tue, Jul 14, 2009 at 8:53 AM, Lars Zeb larc...@yahoo.com wrote: I am getting an error when I try to make an intercom call from a softphone to a SNOM 320. I get a “401 Unauthorized” in the siptrace and a “No Matching gateway found” in the log. I can successfully make an intercom call between my softphone and a Polycom 501, so it must be something with the SNOM. bkw suggested that the problem was in the challenge/response between FreeSWITCH and SNOM. In the SNOM’s Setup/Advanced/Behavior page I have set “Challenge/Response” off, “Enable intercom” on and “Type of Intercom Answering” to “Handsfree”. The error is still “401 Unauthorized”. What more do I need to do? Lars, It looks like FreeSWITCH is sending the challenge to the Snom. Note this line from the debug log: 2009-07-14 08:12:32.333079 [DEBUG] sofia.c:4587 IP 192.168.10.11 Rejected by acl domains. Falling back to Digest auth. For testing purposes you can edit acl.conf.xml and add a new line right after: node type=allow domain=$${domain}/ Add: node type=allow cidr=192.168.10.11/32/ Restart FS or issue this command at the CLI: reloadacl reloadxml Then try your call again. To learn more about how you can have your local users bypass the domains acl without editing acl.conf.xml then look in conf/directory/default/brian.xml. At the top of that file you will see a note about how adding a cidr= attribute to your user tag will let you bypass the domains ACL check. Enjoy! -MC Thanks, Lars http://pastebin.freeswitch.org/9709 ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Re: [Freeswitch-users] Intercom error with SNOM
I haven't followed the whole thread, but the acl listed is named lan and the rejected acl is named domains. From: freeswitch-users-boun...@lists.freeswitch.org [mailto:freeswitch-users-boun...@lists.freeswitch.org] On Behalf Of Lars Zeb Sent: Tuesday, July 14, 2009 12:47 PM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] Intercom error with SNOM Michael, I made the changes you suggested, but the result is the same. If it matters, I am at 14229. I stopped and restarted FreeSWITCH and then reran the intercom call. Lars configuration name=acl.conf description=Network Lists network-lists list name=lan default=allow node type=deny cidr=192.168.42.0/24/ node type=allow cidr=192.168.42.42/32/ node type=allow cidr=192.168.10.11/32/ /list 2009-07-14 10:41:40.553145 [DEBUG] sofia.c:4587 IP 192.168.10.11 Rejected by acl domains. Falling back to Digest auth. 2009-07-14 10:41:40.562147 [DEBUG] sofia.c:4587 IP 192.168.10.11 Rejected by acl domains. Falling back to Digest auth. 2009-07-14 10:41:40.565166 [NOTICE] switch_channel.c:602 New Channel sofia/internal/1...@192.168.10.29 [fac3f284-3710-4492-a9e7-667c7e816ea0] From: freeswitch-users-boun...@lists.freeswitch.org [mailto:freeswitch-users-boun...@lists.freeswitch.org] On Behalf Of Michael Collins Sent: Tuesday, July 14, 2009 10:10 AM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] Intercom error with SNOM On Tue, Jul 14, 2009 at 8:53 AM, Lars Zeb larc...@yahoo.com wrote: I am getting an error when I try to make an intercom call from a softphone to a SNOM 320. I get a 401 Unauthorized in the siptrace and a No Matching gateway found in the log. I can successfully make an intercom call between my softphone and a Polycom 501, so it must be something with the SNOM. bkw suggested that the problem was in the challenge/response between FreeSWITCH and SNOM. In the SNOM's Setup/Advanced/Behavior page I have set Challenge/Response off, Enable intercom on and Type of Intercom Answering to Handsfree. The error is still 401 Unauthorized. What more do I need to do? Lars, It looks like FreeSWITCH is sending the challenge to the Snom. Note this line from the debug log: 2009-07-14 08:12:32.333079 [DEBUG] sofia.c:4587 IP 192.168.10.11 Rejected by acl domains. Falling back to Digest auth. For testing purposes you can edit acl.conf.xml and add a new line right after: node type=allow domain=$${domain}/ Add: node type=allow cidr=192.168.10.11/32/ Restart FS or issue this command at the CLI: reloadacl reloadxml Then try your call again. To learn more about how you can have your local users bypass the domains acl without editing acl.conf.xml then look in conf/directory/default/brian.xml. At the top of that file you will see a note about how adding a cidr= attribute to your user tag will let you bypass the domains ACL check. Enjoy! -MC Thanks, Lars http://pastebin.freeswitch.org/9709 ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Re: [Freeswitch-users] Intercom error with SNOM
Yes. From: freeswitch-users-boun...@lists.freeswitch.org [mailto:freeswitch-users-boun...@lists.freeswitch.org] On Behalf Of Michael Collins Sent: Tuesday, July 14, 2009 10:58 AM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] Intercom error with SNOM Lars, Brian pointed out that the challenge is coming from the phone. Is 192.168.10.104 the Snom? -MC On Tue, Jul 14, 2009 at 10:46 AM, Lars Zeb larc...@yahoo.com wrote: Michael, I made the changes you suggested, but the result is the same. If it matters, I am at 14229. I stopped and restarted FreeSWITCH and then reran the intercom call. Lars configuration name=acl.conf description=Network Lists network-lists list name=lan default=allow node type=deny cidr=192.168.42.0/24/ node type=allow cidr=192.168.42.42/32/ node type=allow cidr=192.168.10.11/32/ /list 2009-07-14 10:41:40.553145 [DEBUG] sofia.c:4587 IP 192.168.10.11 Rejected by acl domains. Falling back to Digest auth. 2009-07-14 10:41:40.562147 [DEBUG] sofia.c:4587 IP 192.168.10.11 Rejected by acl domains. Falling back to Digest auth. 2009-07-14 10:41:40.565166 [NOTICE] switch_channel.c:602 New Channel sofia/internal/1...@192.168.10.29 [fac3f284-3710-4492-a9e7-667c7e816ea0] From: freeswitch-users-boun...@lists.freeswitch.org [mailto:freeswitch-users-boun...@lists.freeswitch.org] On Behalf Of Michael Collins Sent: Tuesday, July 14, 2009 10:10 AM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] Intercom error with SNOM On Tue, Jul 14, 2009 at 8:53 AM, Lars Zeb larc...@yahoo.com wrote: I am getting an error when I try to make an intercom call from a softphone to a SNOM 320. I get a 401 Unauthorized in the siptrace and a No Matching gateway found in the log. I can successfully make an intercom call between my softphone and a Polycom 501, so it must be something with the SNOM. bkw suggested that the problem was in the challenge/response between FreeSWITCH and SNOM. In the SNOM's Setup/Advanced/Behavior page I have set Challenge/Response off, Enable intercom on and Type of Intercom Answering to Handsfree. The error is still 401 Unauthorized. What more do I need to do? Lars, It looks like FreeSWITCH is sending the challenge to the Snom. Note this line from the debug log: 2009-07-14 08:12:32.333079 [DEBUG] sofia.c:4587 IP 192.168.10.11 Rejected by acl domains. Falling back to Digest auth. For testing purposes you can edit acl.conf.xml and add a new line right after: node type=allow domain=$${domain}/ Add: node type=allow cidr=192.168.10.11/32/ Restart FS or issue this command at the CLI: reloadacl reloadxml Then try your call again. To learn more about how you can have your local users bypass the domains acl without editing acl.conf.xml then look in conf/directory/default/brian.xml. At the top of that file you will see a note about how adding a cidr= attribute to your user tag will let you bypass the domains ACL check. Enjoy! -MC Thanks, Lars http://pastebin.freeswitch.org/9709 ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Re: [Freeswitch-users] Intercom error with SNOM
On Tue, Jul 14, 2009 at 08:53:07AM -0700, Lars Zeb wrote: I am getting an error when I try to make an intercom call from a softphone to a SNOM 320. I get a 401 Unauthorized in the siptrace and a No Matching gateway found in the log. I can successfully make an intercom call between my softphone and a Polycom 501, so it must be something with the SNOM. bkw suggested that the problem was in the challenge/response between FreeSWITCH and SNOM. In the SNOM's Setup/Advanced/Behavior page I have set Challenge/Response off, Enable intercom on and Type of Intercom Answering to Handsfree. The error is still 401 Unauthorized. What more do I need to do? Try disabling the intercom option and setting the 'answer after policy' to 'only in idle'. I think there's a bug in the snom firmware, see also: http://forum.snom.com/index.php?showtopic=1790st=0gopid=3688#entry3688 Andrew ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Re: [Freeswitch-users] Intercom error with SNOM
Make sure you 1. reboot. 2. make sure the setting is correct to not auth. 3. what firmware are you on? /b On Jul 14, 2009, at 2:34 PM, Lars Zeb wrote: Yes. From: freeswitch-users-boun...@lists.freeswitch.org [mailto:freeswitch-users-boun...@lists.freeswitch.org ] On Behalf Of Michael Collins Sent: Tuesday, July 14, 2009 10:58 AM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] Intercom error with SNOM Lars, Brian pointed out that the challenge is coming from the phone. Is 192.168.10.104 the Snom? -MC ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Re: [Freeswitch-users] Intercom error with SNOM
2. Do you mean setting Challenge Response on phone on the SNOM? It is already set to no. 3. 7.3.14 From: freeswitch-users-boun...@lists.freeswitch.org [mailto:freeswitch-users-boun...@lists.freeswitch.org] On Behalf Of Brian West Sent: Tuesday, July 14, 2009 12:41 PM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] Intercom error with SNOM Make sure you 1. reboot. 2. make sure the setting is correct to not auth. 3. what firmware are you on? /b On Jul 14, 2009, at 2:34 PM, Lars Zeb wrote: Yes. From: freeswitch-users-boun...@lists.freeswitch.org [mailto:freeswitch-users-boun...@lists.freeswitch.org] On Behalf Of Michael Collins Sent: Tuesday, July 14, 2009 10:58 AM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] Intercom error with SNOM Lars, Brian pointed out that the challenge is coming from the phone. Is 192.168.10.104 the Snom? -MC ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Re: [Freeswitch-users] Intercom error with SNOM
Do what Andrew said.. it has to be a bug :P (in the snom) /b On Jul 14, 2009, at 2:51 PM, Lars Zeb wrote: 2. Do you mean setting “Challenge Response on phone” on the SNOM? It is already set to no. 3. 7.3.14 ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Re: [Freeswitch-users] Intercom error with SNOM
Thanks Michael and Brian and Andrew and Peder. I changed Enable Intercom to off and 'Answer After' Policy to only in idle and it works. The next firmware will probably change the settings to mean what they should mean. From: freeswitch-users-boun...@lists.freeswitch.org [mailto:freeswitch-users-boun...@lists.freeswitch.org] On Behalf Of Brian West Sent: Tuesday, July 14, 2009 12:59 PM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] Intercom error with SNOM Do what Andrew said.. it has to be a bug :P (in the snom) /b On Jul 14, 2009, at 2:51 PM, Lars Zeb wrote: 2. Do you mean setting Challenge Response on phone on the SNOM? It is already set to no. 3. 7.3.14 ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org