Re: [PROPOSAL] Mandatory podling exit interviews

2013-06-21 Thread Marvin Humphrey
On Thu, Jun 20, 2013 at 2:18 AM, Upayavira u...@odoko.co.uk wrote:

 As in any such survey, author identity should be optional. Sometimes it
 can be deduced, but not always, and if someone would rather not mention
 their name, we should give them that opportunity.

Sometimes preserving anonymity is not good enough.  It would be
irresponsible of us to solicit candid feedback when identity will be revealed
sometimes.

If respondents state that they would prefer to remain anonymous, at the very
least we must limit publication of any natural language responses to
private@incubator -- which would be unfortunate because it shunts discussion
that ought to take place in public onto a private list.  Furthermore, we
should tell them outright that they are fooling themselves if they think no
IPMC members will be able to guess who they are.

I'm not even sure we can realistically preserve anonymity for scale of 1 to
10, multiple choice, true/false and so on given the very limited pool of
potential respondents.  We're going to have to think really hard about what we
ask and what we publish -- and if we try hard to scrub and fail, I'm going to
feel really bad.

Nevertheless, if an anonymous option that can only be discussed privately is
the price of consensus, I'm still on board.  It's better than nothing.

Marvin Humphrey

-
To unsubscribe, e-mail: general-unsubscr...@incubator.apache.org
For additional commands, e-mail: general-h...@incubator.apache.org



Re: [PROPOSAL] Mandatory podling exit interviews

2013-06-21 Thread Alex Harui


On 6/21/13 5:58 AM, Upayavira u...@odoko.co.uk wrote:



On Fri, Jun 21, 2013, at 01:52 PM, Marvin Humphrey wrote:
 On Thu, Jun 20, 2013 at 2:18 AM, Upayavira u...@odoko.co.uk wrote:
 
  As in any such survey, author identity should be optional. Sometimes
it
  can be deduced, but not always, and if someone would rather not
mention
  their name, we should give them that opportunity.
 
 Sometimes preserving anonymity is not good enough.  It would be
 irresponsible of us to solicit candid feedback when identity will be
 revealed
 sometimes.
 
 If respondents state that they would prefer to remain anonymous, at the
 very
 least we must limit publication of any natural language responses to
 private@incubator -- which would be unfortunate because it shunts
 discussion
 that ought to take place in public onto a private list.  Furthermore, we
 should tell them outright that they are fooling themselves if they think
 no
 IPMC members will be able to guess who they are.
 
 I'm not even sure we can realistically preserve anonymity for scale of
1
 to
 10, multiple choice, true/false and so on given the very limited pool
of
 potential respondents.  We're going to have to think really hard about
 what we
 ask and what we publish -- and if we try hard to scrub and fail, I'm
 going to
 feel really bad.
 
 Nevertheless, if an anonymous option that can only be discussed
 privately is
 the price of consensus, I'm still on board.  It's better than nothing.

Exactly. I've seen many surveys where the name is optional, but 5 of 6
people fill in their name. So much for anonymity.

I would say make the name field optional and have a 'keep my comments
private' tickbox, default unticked. They likely won't be able to keep it
from any members of the IPMC, but at least would allow them to say you
are a complete bunch of loosers without it getting into the public
domain.

As a newbie, it seemed like the IPMC and ASF as a whole was like how the
movies portray the Mafia in the sense that you had to earn your way in,
and folks were pretty tight-knit and knew each other personally.  There is
no way I would name any names in any email where I didn't know exactly who
would read it, so I would never name names in a survey or in an email to
an ombudsman or private@.  Not because of fear that a 'hit' would be put
on me, but just that it could burn bridges I might need later. That's why
I just offered another section to the What to expect thread about
finding a mentor or ASF member to work with to resolve complaints against
individuals.  If the matter cannot be resolved directly and off-list, that
mentor or ASF member should help the crafting of any email that ends up
on-list.  Just because the person you are complaining about isn't in the
IPMC, there is no guarantee they won't be invited to join the day after
you write your email to private@.  I would actually suggest giving up on
trying to find a way to provide anonymity and adding a warning to the
survey/exit-interview to caution folks about naming names.  In theory, the
complaints about individuals you are worrying about missing have been
alluded to on the dev list of that project and addressed via the help of
mentors or other ASF members long before the project graduates and an exit
interview happens.  If some person filling out the exit interview has
something else to say that requires they remain anonymous, they should
also voice that with a mentor or ASF member, and they should have done so
long before graduation as well back when the incident or issue was taking
place.

My five cents,
-Alex



-
To unsubscribe, e-mail: general-unsubscr...@incubator.apache.org
For additional commands, e-mail: general-h...@incubator.apache.org



Re: [PROPOSAL] Mandatory podling exit interviews

2013-06-21 Thread Eric Johnson
Part of how best to handle this is to remind people, when they're 
complaining, to keep two things in mind:


a) only state the behavior you observed/read/witnessed, and be specific, 
rather than using generalizations such as always, or never.


b) Keep to I statements. As silly as the template may be:

I __ when you _, because ___.  (and variants thereof).

As in:

I felt like our podling was ignored by one of our mentors, because he 
only voted for one of the seven releases that we did.


-- or --

I got frustrated whenever I had to send an email to general, because 
it usually generated a long email thread, and only one or two responses 
directly addressed my problem.


Doing the above will do much to reduce possible contention.

Perhaps add the above to the what to expect introduction to the incubator?

Eric.

On 6/21/13 5:52 AM, Marvin Humphrey wrote:

On Thu, Jun 20, 2013 at 2:18 AM, Upayavira u...@odoko.co.uk wrote:


As in any such survey, author identity should be optional. Sometimes it
can be deduced, but not always, and if someone would rather not mention
their name, we should give them that opportunity.

Sometimes preserving anonymity is not good enough.  It would be
irresponsible of us to solicit candid feedback when identity will be revealed
sometimes.

If respondents state that they would prefer to remain anonymous, at the very
least we must limit publication of any natural language responses to
private@incubator -- which would be unfortunate because it shunts discussion
that ought to take place in public onto a private list.  Furthermore, we
should tell them outright that they are fooling themselves if they think no
IPMC members will be able to guess who they are.

I'm not even sure we can realistically preserve anonymity for scale of 1 to
10, multiple choice, true/false and so on given the very limited pool of
potential respondents.  We're going to have to think really hard about what we
ask and what we publish -- and if we try hard to scrub and fail, I'm going to
feel really bad.

Nevertheless, if an anonymous option that can only be discussed privately is
the price of consensus, I'm still on board.  It's better than nothing.

Marvin Humphrey

-
To unsubscribe, e-mail: general-unsubscr...@incubator.apache.org
For additional commands, e-mail: general-h...@incubator.apache.org




-
To unsubscribe, e-mail: general-unsubscr...@incubator.apache.org
For additional commands, e-mail: general-h...@incubator.apache.org



Re: [PROPOSAL] Mandatory podling exit interviews

2013-06-20 Thread Upayavira


On Thu, Jun 20, 2013, at 03:54 AM, Marvin Humphrey wrote:
 On Sat, Jun 15, 2013 at 8:47 AM, Alan Cabrera l...@toolazydogs.com
 wrote:
  Solution: require all podlings to submit anonymous exit interviews as part
  of the graduation requirements.  These exit interviews will be suitably
  scrubbed and organized by the Incubator Ombudsman; see next proposal.
 
 A few sample questions:
 
 *   What aspect of incubation benefitted your podling the most?
 *   What advice would you give to future podlings?
 *   What was the most useful thing you learned?
 *   What could we have done differently?
 
 I think we should accept the survey in private but publish the results on
 general@ after scrubbing sections marked private and anything else
 sensitive
 at the ombud's discretion.  Author identity should be preserved, because
 any
 attempt at anonymization will be dangerously futile.

As in any such survey, author identity should be optional. Sometimes it
can be deduced, but not always, and if someone would rather not mention
their name, we should give them that opportunity.

Upayavira

-
To unsubscribe, e-mail: general-unsubscr...@incubator.apache.org
For additional commands, e-mail: general-h...@incubator.apache.org



Re: [PROPOSAL] Mandatory podling exit interviews

2013-06-20 Thread Daniel Shahaf
On Thu, Jun 20, 2013 at 10:18:16AM +0100, Upayavira wrote:
 
 
 On Thu, Jun 20, 2013, at 03:54 AM, Marvin Humphrey wrote:
  On Sat, Jun 15, 2013 at 8:47 AM, Alan Cabrera l...@toolazydogs.com
  wrote:
   Solution: require all podlings to submit anonymous exit interviews as part
   of the graduation requirements.  These exit interviews will be suitably
   scrubbed and organized by the Incubator Ombudsman; see next proposal.
  
  A few sample questions:
  
  *   What aspect of incubation benefitted your podling the most?
  *   What advice would you give to future podlings?
  *   What was the most useful thing you learned?
  *   What could we have done differently?
  
  I think we should accept the survey in private but publish the results on
  general@ after scrubbing sections marked private and anything else
  sensitive
  at the ombud's discretion.  Author identity should be preserved, because
  any
  attempt at anonymization will be dangerously futile.
 
 As in any such survey, author identity should be optional. Sometimes it
 can be deduced, but not always, and if someone would rather not mention
 their name, we should give them that opportunity.

Only one podling graduated in the last two months.  At this rate, if you really
want anonymity, you'll have to publish the results once per quarter at most.

-
To unsubscribe, e-mail: general-unsubscr...@incubator.apache.org
For additional commands, e-mail: general-h...@incubator.apache.org



Re: [PROPOSAL] Mandatory podling exit interviews

2013-06-20 Thread Upayavira
Anomnity of the individual not the project. I can say my mentor was
crap without stating my name - I could be any one of the PPMC.

Upayavira

On Thu, Jun 20, 2013, at 10:32 AM, Daniel Shahaf wrote:
 On Thu, Jun 20, 2013 at 10:18:16AM +0100, Upayavira wrote:
  
  
  On Thu, Jun 20, 2013, at 03:54 AM, Marvin Humphrey wrote:
   On Sat, Jun 15, 2013 at 8:47 AM, Alan Cabrera l...@toolazydogs.com
   wrote:
Solution: require all podlings to submit anonymous exit interviews as 
part
of the graduation requirements.  These exit interviews will be suitably
scrubbed and organized by the Incubator Ombudsman; see next proposal.
   
   A few sample questions:
   
   *   What aspect of incubation benefitted your podling the most?
   *   What advice would you give to future podlings?
   *   What was the most useful thing you learned?
   *   What could we have done differently?
   
   I think we should accept the survey in private but publish the results on
   general@ after scrubbing sections marked private and anything else
   sensitive
   at the ombud's discretion.  Author identity should be preserved, because
   any
   attempt at anonymization will be dangerously futile.
  
  As in any such survey, author identity should be optional. Sometimes it
  can be deduced, but not always, and if someone would rather not mention
  their name, we should give them that opportunity.
 
 Only one podling graduated in the last two months.  At this rate, if you
 really
 want anonymity, you'll have to publish the results once per quarter at
 most.
 
 -
 To unsubscribe, e-mail: general-unsubscr...@incubator.apache.org
 For additional commands, e-mail: general-h...@incubator.apache.org
 

-
To unsubscribe, e-mail: general-unsubscr...@incubator.apache.org
For additional commands, e-mail: general-h...@incubator.apache.org



Re: [PROPOSAL] Mandatory podling exit interviews

2013-06-19 Thread Marvin Humphrey
On Sat, Jun 15, 2013 at 8:47 AM, Alan Cabrera l...@toolazydogs.com wrote:
 Solution: require all podlings to submit anonymous exit interviews as part
 of the graduation requirements.  These exit interviews will be suitably
 scrubbed and organized by the Incubator Ombudsman; see next proposal.

A few sample questions:

*   What aspect of incubation benefitted your podling the most?
*   What advice would you give to future podlings?
*   What was the most useful thing you learned?
*   What could we have done differently?

I think we should accept the survey in private but publish the results on
general@ after scrubbing sections marked private and anything else sensitive
at the ombud's discretion.  Author identity should be preserved, because any
attempt at anonymization will be dangerously futile.

Marvin Humphrey

-
To unsubscribe, e-mail: general-unsubscr...@incubator.apache.org
For additional commands, e-mail: general-h...@incubator.apache.org



Re: [PROPOSAL] Mandatory podling exit interviews

2013-06-16 Thread Alexei Fedotov
I believe a set of automatically generated monthly metrics including a
number of commits, total number of letters to the project mail list and
number of mentor letters to the list will give a good picture which
projects experience which problems.
 15.06.2013 19:48 пользователь Alan Cabrera l...@toolazydogs.com
написал:


 Problem: we seem to have unclear and conflicting ideas as to what the
 areas of improvement are for the Incubator.

 Cause: we have no concrete, anonymized, information on what the podlings'
 experiences were during incubation.

 Solution: require all podlings to submit anonymous exit interviews as part
 of the graduation requirements.  These exit interviews will be suitably
 scrubbed and organized by the Incubator Ombudsman; see next proposal.


 Regards,
 Alan


 -
 To unsubscribe, e-mail: general-unsubscr...@incubator.apache.org
 For additional commands, e-mail: general-h...@incubator.apache.org




Re: [PROPOSAL] Mandatory podling exit interviews

2013-06-16 Thread Joe Brockmeier
On Sat, Jun 15, 2013, at 12:18 PM, Ross Gardler wrote:
 I'm not keen on this one. I don't like surveys and I don't like mandatory
 activities for volunteers.

Yet, Apache does have mandatory reporting for podlings and TLPs. It's
not like this is particularly onerous. (Note, I read the proposal as an
exit interview for the project/podling, not each and every individual
committer/PPMC member.)

But if the mandatory thing is too much for people, I think strongly
encouraged exit interviews are a good idea. 

I am curious how the reports would be scrubbed, though - given that the
timing of an exit interview would strongly indicate which project had
graduated, and there's usually a fairly small number of mentors and
project participants to provide feedback. 
 
Best,

jzb
-- 
Joe Brockmeier
j...@zonker.net
Twitter: @jzb
http://www.dissociatedpress.net/

-
To unsubscribe, e-mail: general-unsubscr...@incubator.apache.org
For additional commands, e-mail: general-h...@incubator.apache.org



[PROPOSAL] Mandatory podling exit interviews

2013-06-15 Thread Alan Cabrera

Problem: we seem to have unclear and conflicting ideas as to what the areas of 
improvement are for the Incubator.

Cause: we have no concrete, anonymized, information on what the podlings' 
experiences were during incubation.

Solution: require all podlings to submit anonymous exit interviews as part of 
the graduation requirements.  These exit interviews will be suitably scrubbed 
and organized by the Incubator Ombudsman; see next proposal.  


Regards,
Alan


-
To unsubscribe, e-mail: general-unsubscr...@incubator.apache.org
For additional commands, e-mail: general-h...@incubator.apache.org



Re: [PROPOSAL] Mandatory podling exit interviews

2013-06-15 Thread Ross Gardler
I'm not keen on this one. I don't like surveys and I don't like mandatory
activities for volunteers.

However, a pro-active invitation to feedback on experiences at any time
during incubation or shortly after would be good. Even better would be
recruiting more valuable people from podlings as mentors.

Sent from a mobile device, please excuse mistakes and brevity
On 15 Jun 2013 16:48, Alan Cabrera l...@toolazydogs.com wrote:


 Problem: we seem to have unclear and conflicting ideas as to what the
 areas of improvement are for the Incubator.

 Cause: we have no concrete, anonymized, information on what the podlings'
 experiences were during incubation.

 Solution: require all podlings to submit anonymous exit interviews as part
 of the graduation requirements.  These exit interviews will be suitably
 scrubbed and organized by the Incubator Ombudsman; see next proposal.


 Regards,
 Alan


 -
 To unsubscribe, e-mail: general-unsubscr...@incubator.apache.org
 For additional commands, e-mail: general-h...@incubator.apache.org




Re: [PROPOSAL] Mandatory podling exit interviews

2013-06-15 Thread Joseph Schaefer
Agreed on the undesirability of making survey participation mandatory.  On the 
wiki page in question I framed it as a right that surveys are available fwiw.

Sent from my iPhone

On Jun 15, 2013, at 1:18 PM, Ross Gardler rgard...@opendirective.com wrote:

 I'm not keen on this one. I don't like surveys and I don't like mandatory
 activities for volunteers.
 
 However, a pro-active invitation to feedback on experiences at any time
 during incubation or shortly after would be good. Even better would be
 recruiting more valuable people from podlings as mentors.
 
 Sent from a mobile device, please excuse mistakes and brevity
 On 15 Jun 2013 16:48, Alan Cabrera l...@toolazydogs.com wrote:
 
 
 Problem: we seem to have unclear and conflicting ideas as to what the
 areas of improvement are for the Incubator.
 
 Cause: we have no concrete, anonymized, information on what the podlings'
 experiences were during incubation.
 
 Solution: require all podlings to submit anonymous exit interviews as part
 of the graduation requirements.  These exit interviews will be suitably
 scrubbed and organized by the Incubator Ombudsman; see next proposal.
 
 
 Regards,
 Alan
 
 
 -
 To unsubscribe, e-mail: general-unsubscr...@incubator.apache.org
 For additional commands, e-mail: general-h...@incubator.apache.org
 
 

-
To unsubscribe, e-mail: general-unsubscr...@incubator.apache.org
For additional commands, e-mail: general-h...@incubator.apache.org