[gentoo-dev] Re: Handling of keywording bugs with only one arch

2010-04-10 Thread Ryan Hill
On Sat, 27 Mar 2010 16:26:46 +0200
Petteri Räty betelge...@gentoo.org wrote:

 On 03/12/2010 09:18 PM, Petteri Räty wrote:
  There seems to be two different schools on who to assign a keywording
  bug with only a single arch. I have myself assigned it to the arch in
  question but there's a difference of opinion here:
  http://bugs.gentoo.org/show_bug.cgi?id=272160#c5
  Let's get agreed on a single approach and I will add a note here:
  http://devmanual.gentoo.org/keywording/index.html
  I naturally support the approach I have been doing as I think the arch
  team is the one in charge.
  
  Regards,
  Petteri
  
 
 So let's summarize for assigning to the single arch:
 
 Against (and my comments on why they don't apply):
  - Comments would only go to arch team after resolving:
   * maintainer is still in Cc or Reporter
  - Arch teams not in charge of fixing problems
   * If problems come up they deserve a new bug as a dependency
   * one bug per issue and a stabilization bug is about stabilization
  - Maintainer being able to decide when to go stable
   * Bug wranglers should still assign to maintainers for their ack
   * The maintainer assigns it to the arch team
 
 In support (and my comments in support):
  - Can be used as a gentle reminder for slacker arches
  - The arch teams are actually ones doing the work to resolve the bug
   * As they are the ones to mark it as resolved it makes sense for them
 to be the assignees
 
 So based on this I propose that I will write this down in appropriate
 places in to our documentation and commit a week from now. Please object
 if you don't agree and we can discuss some more.

You ignored my point about this being completely moot once we start using
flags in bugzilla for arch teams.  We'll have to change the policy then
to the maintainer being the assignee anyways.


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Re: [gentoo-dev] Re: Handling of keywording bugs with only one arch

2010-04-10 Thread Petteri Räty
On 04/11/2010 01:38 AM, Ryan Hill wrote:
 
 You ignored my point about this being completely moot once we start using
 flags in bugzilla for arch teams.  We'll have to change the policy then
 to the maintainer being the assignee anyways.
 

Then we will do it when that happens.

Regards,
Petteri




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[gentoo-dev] Re: Handling of keywording bugs with only one arch

2010-04-10 Thread Ryan Hill
On Sun, 11 Apr 2010 01:41:34 +0300
Petteri Räty betelge...@gentoo.org wrote:

 On 04/11/2010 01:38 AM, Ryan Hill wrote:
  
  You ignored my point about this being completely moot once we start using
  flags in bugzilla for arch teams.  We'll have to change the policy then
  to the maintainer being the assignee anyways.
  
 
 Then we will do it when that happens.

Okay, thanks.


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[gentoo-dev] Re: Handling of keywording bugs with only one arch

2010-03-27 Thread Torsten Veller
* Petteri Räty betelge...@gentoo.org:
 So let's summarize for assigning to the single arch:

 In support (and my comments in support):
  - Can be used as a gentle reminder for slacker arches

And if not only one arch or single arch is slacking?
I guess you would find another gentle way to remind them.


How about a tool generating mails to arch teams, which lists all
STABLEREQ, KEQWORDREQ bugs to which the arch team is CC'ed for a month?
(Or probably easier or possible at all: which weren't changed for 30 days.)



Re: [gentoo-dev] Re: Handling of keywording bugs with only one arch

2010-03-27 Thread Alec Warner
On Sat, Mar 27, 2010 at 4:45 PM, Torsten Veller ml...@veller.net wrote:
 * Petteri Räty betelge...@gentoo.org:
 So let's summarize for assigning to the single arch:

 In support (and my comments in support):
  - Can be used as a gentle reminder for slacker arches

 And if not only one arch or single arch is slacking?
 I guess you would find another gentle way to remind them.


 How about a tool generating mails to arch teams, which lists all
 STABLEREQ, KEQWORDREQ bugs to which the arch team is CC'ed for a month?
 (Or probably easier or possible at all: which weren't changed for 30 days.)

I'd opt for a webpage personally.  I have found that push-nag systems
work well at first until the nagging increases to a level where the
nag-ee just filters the mail away.  This happens often at work.  For
example I get emails telling me to delete unused perforce clients; but
those mails just get marked as read by a filter and archived.

Could we generate a bugzilla search for arch teams?  Do arch teams
already use existing bugzilla functionality?

-A






Re: [gentoo-dev] Re: Handling of keywording bugs with only one arch

2010-03-27 Thread Matti Bickel
Alec Warner wrote:
 Could we generate a bugzilla search for arch teams?  Do arch teams
 already use existing bugzilla functionality?

At least when i was with the ppc team, we had a bugzie search. And
bugzie already sorts your query for you. I guess it could be made to
only show keyword=STABLEREQ, bug changed = -1month since bug creation,
assigned OR cc contains ppc@ or something like that.



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[gentoo-dev] Re: Handling of keywording bugs with only one arch

2010-03-14 Thread Ryan Hill
On Sat, 13 Mar 2010 19:07:41 +0200
Petteri Räty betelge...@gentoo.org wrote:

 When a bug is marked as fixed it doesn't show up in searches developers
 use so it's a matter of who reads the email and acts upon it. I don't
 see why maintainers would be any more likely to act than an arch team
 comprised of multiple people in the case of bigger arches.

Hasn't the running theme for the last couple weeks been about not touching
packages you don't maintain and aren't throughly familiar with? ;)

Anyways, it's simply not the arch team's job to fix the issues that pop up
unless they somehow caused them.  If there's a bug in the ebuild an arch
tester missed it's the maintainer who is responsible for fixing it.

I think the maintainer should always be the assignee.  If/when we move to
bugzilla flags for arch testing this is going to have to be how it works
anyways.


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Re: [gentoo-dev] Re: Handling of keywording bugs with only one arch

2010-03-14 Thread Petteri Räty
On 03/14/2010 10:56 AM, Ryan Hill wrote:
 On Sat, 13 Mar 2010 19:07:41 +0200
 Petteri Räty betelge...@gentoo.org wrote:
 
 When a bug is marked as fixed it doesn't show up in searches developers
 use so it's a matter of who reads the email and acts upon it. I don't
 see why maintainers would be any more likely to act than an arch team
 comprised of multiple people in the case of bigger arches.
 
 Hasn't the running theme for the last couple weeks been about not touching
 packages you don't maintain and aren't throughly familiar with? ;)
 
 Anyways, it's simply not the arch team's job to fix the issues that pop up
 unless they somehow caused them.  If there's a bug in the ebuild an arch
 tester missed it's the maintainer who is responsible for fixing it.
 

You misunderstood what I meant. The action I am talking about is
reopening the bug. Any developer who notices that a bug should be
reopened should reopen it so it gets noticed.

Regards,
Petteri



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[gentoo-dev] Re: Handling of keywording bugs with only one arch

2010-03-14 Thread Ryan Hill
On Sun, 14 Mar 2010 11:21:13 +0200
Petteri Räty betelge...@gentoo.org wrote:

 You misunderstood what I meant. The action I am talking about is
 reopening the bug. Any developer who notices that a bug should be
 reopened should reopen it so it gets noticed.

Sorry, my mistake.


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[gentoo-dev] Re: Handling of keywording bugs with only one arch

2010-03-13 Thread Duncan
Samuli Suominen posted on Sat, 13 Mar 2010 19:21:52 +0200 as excerpted:

 On 03/13/2010 07:07 PM, Petteri Räty wrote:
 When a bug is marked as fixed it doesn't show up in searches developers
 use so it's a matter of who reads the email and acts upon it. I don't
 see why maintainers would be any more likely to act than an arch team
 comprised of multiple people in the case of bigger arches. Let's not
 forget that users are really supposed to open new bugs instead of
 commenting on the resolved ones although I know there are users out
 there who rather comment on a two year old only distantly related bug
 than open a new one.
 
 I would love to see a bugzilla feature that would entirely disable
 commenting on closed bugs like on archlinux's bugtracking system[1]
 
 [1] http://www.mail-archive.com/arch-gene...@archlinux.org/msg11996.html
 
 That might possibly need Request reopen button of somesort, or we
 could just always require people to open new bugs
 
 Often people just wish to argue about the closing status, after the bug
 has been resolved...

Keep in mind that disabling further comments would disable genuine 
followups as well.

There have been a few times where a bug I've filed was closed before I 
found the ultimate cause of the bug (my config or fat-fingering), where I 
leave a comment when I do find the trigger, to hopefully help out others 
who might have the issue later.

There's also the issue of thanks, especially when it was a bug of my own 
causing and the dev took the time to explain what I was doing or had 
failed to do.  Awhile back I asked here if thanks was appropriate in such 
cases, or simply the bother of an extra mail on an already closed bug and 
thus better to skip, and was told go for it, thanks is unfortunately quite 
rare, and thus appreciated because bug squashing can sometimes feel pretty 
thankless, so I've tried to do so tho I can't say I always do.  I'd feel 
quite strange (and expect it would NOT be appreciated, so would simply 
skip it) if I had to open a new bug just to say thanks for fixing the old 
one!

But a note about opening a new bug if it's still an issue and you're not 
the author and therefore can't reopen this one, possibly suggesting bug 
clone, would probably be useful, I agree with petteri/betelgeuse there.

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and if you use the program, he is your master.  Richard Stallman




[gentoo-dev] Re: Handling of keywording bugs with only one arch

2010-03-12 Thread Ryan Hill
On Fri, 12 Mar 2010 21:18:03 +0200
Petteri Räty betelge...@gentoo.org wrote:

 There seems to be two different schools on who to assign a keywording
 bug with only a single arch. I have myself assigned it to the arch in
 question but there's a difference of opinion here:
 http://bugs.gentoo.org/show_bug.cgi?id=272160#c5
 Let's get agreed on a single approach and I will add a note here:
 http://devmanual.gentoo.org/keywording/index.html
 I naturally support the approach I have been doing as I think the arch
 team is the one in charge.

I swear there used to be a piece of documentation that said that the final
arch on a stabilization bug should be assigned and the maintainer moved to
CC.  I can't find it any more, but that's probably where this idea came
from.  It never really made sense to me but I've done it on several occasions.


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Re: [gentoo-dev] Re: Handling of keywording bugs with only one arch

2010-03-12 Thread Matti Bickel
Ryan Hill wrote:
 I can't find it any more, but that's probably where this idea came
 from.  It never really made sense to me but I've done it on several occasions.

me too. I guess it's been handed down for ages.



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