Re: Broken list threads

2011-04-03 Thread David Woodhouse
On Sun, 2011-04-03 at 17:01 +0100, Andy Waddington (software devel)
wrote:
 Sometime before sending, David Woodhouse typed (and on Saturday 2011-04-02 
 sent):
  On Sat, 2 Apr 2011, Jonathan Wiltshire wrote:
  
   Some mail clients, usually the ones written with lists in mind, have a
   shortcut to reply only to the list. In mutt it's Shift-L.
  
  Although many people frown upon that feature and consider it extremely 
  rude to drop people from the discussion by using it: 
  http://david.woodhou.se/reply-to-list.html
 
 Other people consider it very rude to reply direct to them as well as the
 list, so that they get the reply twice.

Yes. It's a choice between two evils. Which is worse?
 - To drop someone from the discussion entirely, when they have actively
   taken part in it already, or
 - To cause someone to receive two copies of an email.

Now consider the fact that it's trivial for people who *really* want to
avoid duplicates to filter them out on the receiving end, by dropping
the second message that arrives with the same Message-Id. Does that
change the choice at all?

  What works for mailing lists which only allow posts from people
 subscribed to the list is not the same as those which allow anyone to
 post.

It changes the equation slightly. But don't forget that if a list bars
posts from non-subscribers, that just forces people who *occasionally*
want to contribute, or who read mail through the archives as Vangelis
does, to subscribe and either disable mail delivery, or just filter it
into a folder that they almost never look at.

So just because the list forces people to subscribe, that doesn't
*necessarily* mean that they'll see a message if you drop them from Cc
when you're replying to them.

 Also, typically, it breaks the system by which mailing list messages get
 filed in their own mailbox (because people filter on the To: field
 containing the mailing list name, and may not check Cc: and so on. This
 clogs personal mailboxes). 

That's just broken filtering; you should never filter on the recipients
in the To/Cc headers. They may bear *no* relationship to the actual
recipient of the messages, or the reason why *you* are receiving it.

 One thing that is a universally bad idea is to reply to the sender, and
 blind CC to the list, so that the list name doesn't get put anywhere that
 recipients can filter on it...

That's incorrect. Compare the two copies of this message that you
receive, for example. There are at least three things you could filter
on which are *unique* for the copy that arrives through the list.

In order of accuracy:

The *best* thing to filter on is the SMTP reverse-path, which may
appears in a Return-Path: header by the time the message is delivered.
It should match get_iplayer-bounces.*@lists.infradead.org.

Second best thing is a Sender: header, which will be
get_iplayer-boun...@lists.infradead.org.

Third (and less reliable than the above two) is a List-Id: header of
get_iplayer.lists.infradead.org. This one is less reliable because it
fails in the case which might seem obscure, but which does actually
happen to me:
 - You *are* (or have been) subscribed to the list.
 - You filter the list messages into a folder.
 - You have mostly lost interest, and never look in that folder.
 - Someone knows that you don't actively read the list, and sees a
   message on the list that they *know* you may be interested in.
 - This 'someone' sends the the message to you. Instead of forwarding
   it, they 'resend' (or bounce or redirect) it, so the original message
   is intact for you to reply to.

The List-Id: filter would catch that message and drop it into the list
folder even though it was sent *personally* to you. Filtering on
reverse-path or sender is the only 100% reliable option.

-- 
dwmw2


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Re: Broken list threads

2011-04-03 Thread Jeremy Bartle
For anyone who is using Gmail, a button appears when reading emails
from a mailing list to automatically create a filter for the mailing
list.  This has worked successfully for me so far.

Jeremy

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Re: Re: Broken list threads

2011-04-02 Thread Jonathan Wiltshire
On Sat, Apr 02, 2011 at 09:56:24PM +0100, richard wrote:
 I am also guilty through ignorance of inadvertently breaking threads.
 I've not used mailing lists before. I read the page about mail
 etiquette, but could not find any instructions on how to email from the
 mailing list (some of us are novices).

Some mail clients, usually the ones written with lists in mind, have a
shortcut to reply only to the list. In mutt it's Shift-L.


-- 
Jonathan Wiltshire  j...@debian.org
Debian Developer http://people.debian.org/~jmw

4096R: 0xD3524C51 / 0A55 B7C5 1223 3942 86EC  74C3 5394 479D D352 4C51


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Re: Re: Broken list threads

2011-04-02 Thread David Woodhouse
On Sat, 2 Apr 2011, Jonathan Wiltshire wrote:

 Some mail clients, usually the ones written with lists in mind, have a
 shortcut to reply only to the list. In mutt it's Shift-L.

Although many people frown upon that feature and consider it extremely 
rude to drop people from the discussion by using it: 
http://david.woodhou.se/reply-to-list.html

-- 
dwmw2


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Broken list threads

2011-03-31 Thread Shevek
Anyone have any idea why emails from a couple of people [Richard
(richard at richsim900.plus.com) and Vangelis (northmedia1 at
the.forthnet.gr)] break the threading?

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