Re: [GKD-DOTCOM] Improving Access to e-Government Through Online Forums

2005-05-27 Thread Meddie Mayanja
On 5/26/05, Tshepo Thlaku [EMAIL PROTECTED] wrote:

 ...People would rather walk several kilometers to visit a relative and
 talk face-to-face rather than chatting online.
  
I have been working with the communities and organisations to
encourage/stimulate use of ICTs. I know that people use the tools
because:
 
*they know how to use them
*the tools are convenient
*the tools serve a critical purpose effectively - they simplify life
*the tools are affordable
  
The use of cell-phones is not an accident. The technology embodies all
the above and more. People would not just walk to talk to a relative
several kilometres away if there was an effective, affordable and
accessible means meeting the need.

We must appreciate that ICTs have not yet been appropriated in many
spheres of life - education, health, business, governance. Therefore
ICTs remain just tools whose purpose has not been largely defined in the
current circumstancewe cannot blame a headmaster of a school who
would rather buy flower gardens for the school compound than buy toner
for the school lab printer. The job is not yet done _it's still the task
to be accomplished_  by the knowledgeable info champions.


Meddie




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Re: [GKD-DOTCOM] Is Profitability Essential for Sustainability?

2004-11-05 Thread Meddie Mayanja
On 11/3/04, Andy Lieberman [EMAIL PROTECTED] wrote:

 While I feel comfortable with the above-stated model at the local level,
 I am struggling a bit with the ethics and reality of whether a mid-sized
 local NGO should build its sustainability off end users. For example,
 some people have suggested that our NGO could create a franchise scheme
 where our partner centers could pay us a fee for which we would provide
 ongoing technical and administrative support. It is certainly solid as a
 business plan, although I wonder about our capacity to provide quality
 services at a low enough cost. Regarding ethics, I would not feel
 comfortable knowing that my salary is coming directly from the pockets
 of the rural poor we are trying to help. Yet, if we are not able to
 offer those services, the telecenters end up paying private companies
 for that assistance. So, maybe I am wrong in my thinking and that this
 scheme would really be a win-win. Our NGO is doing its best to be
 transparent, so that any profits obtained should truly be channeled
 back to our target population.
 
 I would welcome testimony from anyone or any organization that has gone
 through these types of growing pains. 
  

Andy, I would understand your feeling against feeding from the poor's
hands.

I think the most important issue here is the service you will offer and
how it fits into the larger community aspirations. I have worked with
setting up School-Based Telecenters (SBTs) in Uganda and Zimbabwe under
the World Bank Institute program. In Uganda alone there are over 15
SBTs. The strength of the SBT is as much in the networking and sharing
of resources. They can negotiate fair prices and services etc., as a
block.

Therefore if you can make your services available to help organise
common interests around a need - for instance PC servicing and repairs,
training etc, that would be great. They can in turn pay some fees at a
price deemed necessary for the service. In case there is a doubt - take
it that if you don't help, someone else will, but might require higher
fees than what you might be willing to do the same job for.

I think its all a WIN-WIN situation if you help and charge less than the
market cost - if you can get a good service for that amount. I would be
happy to know how you get through on this.


Regards, 

Meddie




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Re: [GKD-DOTCOM] Is Profitability Essential for Sustainability?

2004-11-02 Thread Meddie Mayanja
Dear Colleagues,

Whether profit is essential on not for successful ICT for Development
activities depends on the nature and over all mission of the activity
under question. Profits are certainly necessary for financial
sustainability.

As far as I know, however, the profit is not the problem/issue at all
-- the issue should be probably what is the price mark-up on the ICT for
Development activities -- which activities/services are charged for
profit?

We may recall that one of the reasons why rural communities can not use
ICT to improve livelihood is cost and availability of ICT resources.
It's not an either or situation; once ICT tools are made available
(e.g., Telecenters) they should be affordable. You also notice that
affordability is relative to community economics.

On the other hand, it's OK for an ICT for Devlopment initiative to seek
profits to ensure that services are available the next day. Detailed
planning would have to be made to decide upon which services to charge
for and which will be essential for fostering development - where
profit-motivated charges could kill interest for the service.

A strategy that I have found useful is to identify a few core services
that businesses would charge less for (e.g., cost recovery fees) for
their community development impact, and leave others on a full cost
basis to support sustainability. This would ensure that poor people are
not neglected for services in pursuit of profits. The rush for profit
(in the extreme) is an engine for promoting the digital divide and
growing the gap between the rich and poor. I understand it is the
bedrock of the growth of civil society organisations to balance up
effects of private sector led development around the world.

There is also such a thing as cost-recovery which can be applied to
critical services selectively.


Regards, 

Meddie Mayanja




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[GKD-DOTCOM] How Much Bandwidth is Necessary?

2003-11-10 Thread Meddie Mayanja
Dear All,

I am Meddie Mayanja, working for the World Bank Institute. I wanted to
contribute to the debate in the context of my experience in the ICTs for
Development and my current position.
  
 1. Are high-bandwidth connections necessary, or even important, to
 making a real impact on development? Or are the costs and problems
 inherent in establishing such connectivity too high--and
 unsustainable--for underserved areas?

The question seems to put the horse infront of the cart. In development
work we do not need to put technology before the services/development
objectives we aim to serve. Its not fair to discuss whether
high-bandwidth connections are necessary if we have no specific service
under review. Take a case of a basic telecenter in a rural community,
high bandwidth will be a waste if they want to use e-mail, internet.
However if we are considering telemedicine, with high-quality image
transfer between a hospital and a health center in the community, then
high bandwidth is a necessity.
  
I would add that the cost is secondary to the function and
appropriateness. If we need high bandwidth for a health service as
described above, that's it---we can find the money.

 3. Can information distribution centers (e.g., public access
 telecenters) offer a viable economic solution to a community's
 information needs, by, in effect, sharing a single high-bandwidth
 connection among many users, and thus spreading the cost?

We are working with a School-Based Telecenter Model for access to ICTs
in underserved rural communities. In the program that has 15 centers
around the country - Uganda. We had until recently one C-band VSAT
terminal that was shared by 4 School-Based Telecenters (SBTs) via
wireless bridge and access point--spread spectrum technology. The
model helped to share bandwidth that terminated at one VSAT as well as
costs for its maintanance. The SBTs have now switched on to KU-band.

Visit www.schooltelecenters.org for more information about the
School-Based Telecenters.

Meddie


Meddie Mayanja 
ICT Community Development Specialist 
ICT for Education Program 
World Bank Institute 
Tel: 256 77 502 288 
[EMAIL PROTECTED] OR [EMAIL PROTECTED]






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[GKD] An Innovative Strategy for Rural Access to ICTs

2002-07-09 Thread Meddie Mayanja

As we continue to seek new and innovative ways of taking ICTs to rural
areas, World Links seems to have found the missing link.

World Links started a nation-wide school-based telecenter program in
Uganda that addresses issues of infrastructure for connectivity,
management and sustainability of the access centers. If you have been
following the global movement on Community Multi-purpose Telecenters,
then you need to know about this new approach as much.

See the July-September 2002 Issue of TechKnowLogia
http://www.TechknowLogia.org.Uganda School-based Telecenter: An
approach to Rural Access to ICTs


Meddie Mayanja
ICT Community Development Specialist
World Links




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Re: [GKD] Literacy - a forgotten ICT?

2002-07-01 Thread Meddie Mayanja

In a message dated 6/17/2002, Tapan S. Parikh [EMAIL PROTECTED] writes: 

 If we cannot succeed in bridging even this first step in the knowledge 
 divide, that of carbon and lead and ink and paper, how well will we 
 bridge the one of bits and chips, monitors and keyboards? Is that even 
 the best investment now, or do we need to look much deeper at the source 
 of the problem and the nature of our response? I dont know. 


I don't think we have to choose between ICTs and bridging the Knowledge
divide. THAT SHOULD NOT BE THE CASE. ICTs for rural development must be
viewed as a tool for delivery of much needed resources for moving
communities forward. In that case, it doesn't matter whether such
communities are on the positive or negative side of the digital divide.
What matters is whether appropriate effort has been taken to naturalise
the ICTs as tools other than making them the end in themselves.

This is where things go wrong! ICTs are delivered and expections rise
about development--what content/services relevant to the community have
been planned, it should always be asked!

Meddie Mayanja
ICT Community Development Specialist
World Links

-- 
The UgaBYTES Initiative
P.O Box 6081 Kampala, Uganda
E-mail: [EMAIL PROTECTED]
http://www.ugabytesinitiative.org





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