Re: Total Crash and Lost Data
Good grief, my apologies. One could resent the suggestion that the users of GnuCash and other OpenSource projects do not support them financially. For my type of personality, all of that reading is a bit much. GnuCash has not been generating .xac files for two years, and it still isn't under the latest release, so that is not some thing that I have a lot of control over,as far as I can tell.. By the by, I DID search for data loss, and got nothing. I'm also not the type to write a dissertation detailing what happened BEFORE I actually make contact with some one. If that is some how wrong, then that is truly unfortunate. Thanks for all the help, any way. I appreciate the thoughtful use of donation money. Randy Aldering RHI,CHI alderi...@housesmithe.com 269-350-4411 Veritas vos Liberabit On Mon, January 17, 2011 14:30, Donald Allen wrote: | On Mon, Jan 17, 2011 at 2:20 PM, David T. sunfis...@yahoo.com wrote: | Randy-- | | Presumably, you have lost your Gnucash data because of a crash. Also presumably, you might want | assistance recovering from this crash. However, there's not a lot to go on in your message. What | operating system are you on? What version of Gnucash? What were you doing when Gnucash crashed? | Did you have backups? | | No one can help you if you don't provide some details. | | Not to mention that | | 1. The indignation in his message is more than a bit over-the-top, | given that he spent $0 for the hard work of volunteers. | 2. You can search the FAQ for data loss and it tells you about .xac | and .log files and why they are there. Is that DIFFICULT? | 3. His message is addressed to the wrong mailing list. | | (Given the nature of my message, I want to emphasize that I am not | Gnucash developer nor am I associated with the project in any way, | other than as a happy user. I am speaking for myself here, not for the | project.) | | /Don | | | David | | --- On Mon, 1/17/11, Randy Aldering alderi...@housesmithe.com wrote: | | From: Randy Aldering alderi...@housesmithe.com | Subject: Total Crash and Lost Data | To: gnucash-de...@lists.gnucash.org | Date: Monday, January 17, 2011, 8:02 AM | You need to put something in the | documentation that is EASY to find regarding a total loss of | data and crash of GnuCash. This stinks. | | -- | Randy Aldering | | alderi...@housesmithe.com | | 269-350-4411 | - inspector integrity, consumer | protection | | - referrals are very much | appreciated | | www.housesmtihehomeinspection.com | www.ihina.org | www.mi-nahi.com | | | Veritas vos Liberabit | | ___ | gnucash-devel mailing list | gnucash-devel@gnucash.org | https://lists.gnucash.org/mailman/listinfo/gnucash-devel | | | | | ___ | gnucash-devel mailing list | gnucash-devel@gnucash.org | https://lists.gnucash.org/mailman/listinfo/gnucash-devel | | | ___ gnucash-devel mailing list gnucash-devel@gnucash.org https://lists.gnucash.org/mailman/listinfo/gnucash-devel
Re: Total Crash and Lost Data
Folks, Thanks for all of the attention. Regardless of how I ended up with 2.3.4, or why I had the impression that it was a stable release, I did experience a problem. As a result, I sought advice, and finally found assistance through the irc site. With the very capable and understanding Derek on hand, I was back in business soon enough, and am now running 2.4.0 released on 21 December 2010, fully recovered. My apologies to any one who may have taken offense to the expression of tension and frustration in an e-mail sent *prior* to finding out about the irc site, downloading and installing chatzilla, getting that up and running, logging on to the gnucash irc, and finding help through that avenue. I am very appreciative of the development work on GnuCash, and can not say thank you enough to those who assisted me in recovering from what could have been a very bad situation. Sincerely, Randy Aldering RHI,CHI alderi...@housesmithe.com 269-350-4411 Veritas vos Liberabit On Tue, January 18, 2011 12:53, Geert Janssens wrote: | On Tuesday 18 January 2011, Donald Allen wrote: | On Tue, Jan 18, 2011 at 11:48 AM, Colin Law clan...@googlemail.com wrote: | On 18 January 2011 16:14, Derek Atkins warl...@mit.edu wrote: | [...] | PS: For the record, the Alpha releases vociferously exclaim that you | could lose data by using them. | | However it is also unfortunately true that for some time the principle | download link on the home page was to the alpha version and it was not | at all clear that it was an alpha version. I can quite see how users | found themselves running this thinking they had a stable release. | | That conflicts with what I've seen on the website. The announcements | of the 2.3.xx series had prominent warnings, e.g., WARNING: This is | an *UNSTABLE* version of Gnucash. This release is intended for | developers and testers who want to help tracking down all those bugs | that are still in there. Make sure you make backups of any files used | in testing versions of GnuCash in the 2.3.x series. Although the | developers go to great lengths to ensure that no data will be lost we | cannot guarantee that your data will not be affected if for some | reason GnuCash crashes in testing these releases. | | Colin is right. The announcements for early 2.3.x development releases weren't | very clear on this. At some point I improved on this, but it is indeed | possible a user might have been confused by the early annoucements. | | And they were called Unstable in the title of the release! And | furthermore, the primary download link was to 2.2.9 (even for a day or | so after 2.4.0 was released). I don't see how this could have been | handled more clearly or more conservatively, to avoid someone | inadvertently running a test version in a production setting. | | At that time there was no primary download link yet on the website as there is | now. I have added that around the same time I improved the announcements. | | I'm even more surprised at the tone and imprecision of the user's | posts here after learning that Derek went out of his way to help him. | | ...unless that mail was sent before the user got help from Derek. As I said , | the mail was delayed (I suppose it was stuck in the moderator queue). | | Geert | | ___ gnucash-devel mailing list gnucash-devel@gnucash.org https://lists.gnucash.org/mailman/listinfo/gnucash-devel
Total Crash and Lost Data
You need to put something in the documentation that is EASY to find regarding a total loss of data and crash of GnuCash. This stinks. -- Randy Aldering alderi...@housesmithe.com 269-350-4411 - inspector integrity, consumer protection - referrals are very much appreciated www.housesmtihehomeinspection.com www.ihina.org www.mi-nahi.com Veritas vos Liberabit ___ gnucash-devel mailing list gnucash-devel@gnucash.org https://lists.gnucash.org/mailman/listinfo/gnucash-devel
