[GNC] Strange Mac OS interface problem

2018-08-01 Thread Nike V. via gnucash-user

Hi,

I am having a weird problem with the interface under Mac OS X 10.13.6

While trying to import an OFX file, clicking on a given line seems to 
act on the following line. Eg, if you have two entries say Hotel A $10 
and Hotel B $20 on after the other, then clicking the line for Hotel A 
toggles the checkmark for Hotel B. The same thing happens in the 
assignment of categories -- eg, have Biz, and then Books, but if I clck 
Biz, what seems to be selected is Books. And for some reason the 
category doesn't get updated in the import window either.


Even in selecting an OFX file to import, double clicking the file in the 
list acts on the next file. Using the arrow keys to move around and 
select by hitting return seems to work, however.



It all used to work fine a couple of weeks ago, so I am totally baffled. 
Any idea what's up?


Nike
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Re: [GNC] More QFX import problems

2018-07-03 Thread Nike V. via gnucash-user

Hi David,

Thanks for the suggestion to look at the currency mismatch.

Indeed, there is a tag in the QFX file saying the currency is USD, which 
is wrong. Manually fixing this tag and importing again gives the 
expected correct result.


I called the bank to let them know. It appears they are aware of bugs in 
their QFX backend and are working on it.


Case closed, I think :)

Nike

David Carlson wrote on 2018-07-03 2:59 PM:


Nike,

Please use reply-all or include Gnucash User < gnucash-user@gnucash.org >
in your reply per instructions at the bottom of every message.
Your problem is an artifact f there being more than one currency in your
data.  I am not a expert with that.  Others need to be invited to help.

David C

On Tue, Jul 3, 2018 at 4:52 PM, V. Vatsal  wrote:


Hi David,

Thanks for the response.

OFX/QFX works perfectly fine on all other bank & credit card accounts.
It's just this one that is a problem.

I have attached a screen shot so you can see what the register looks like. 



One other weird thing -- the currency for these problem imports seems to
be USD. I don't know why this is; my default (and all my accounts) are CAD. 

(I am in Canada.) The reason I know this is that if there's an imbalanced 


transaction, it appears in an account called Imbalance-USD, whereas all
other imbalanced transactions are in Imbalance-CAD.

Just to be clear, the first transaction in the shown grab from the credit 

card account is a supposed to be a charge of $16.70. The second is a charge 


of $2 for books; it shows up correctly in the Expenses:Books account but
shows up with a value of 0 (which cannot be edited) in the credit card
account.

It is very weird.


Nike



David Carlson wrote on 2018-07-03 2:39 PM:


Nike,

Have you gotten OFX or QFX imports from other financial institutions to
work?

I have never heard of any transactions, imported or otherwise, having
only one side, unless that side is equal to zero.

Did you try changing the register view to double-line in transaction
journal?

David C

On Tue, Jul 3, 2018 at 2:16 PM, Nike V. via gnucash-user <
gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org>> wrote:

 Hi again,

 I'm not sure if this kind of issue is on the radar of the
 developers, but here's some more information, in case somebody
 decides to chase the issue down.

 My bank offers to export the data to CSV, QFX, or QBO formats, based 


 on user set filters such as category, amount, date. For the QFX
 option, the data that are written to the file seem to depend on the 

 filters chosen. GnuCash can't handle any version of the file that I 


 have been able to produce -- either I get the zero/uneditable
 balance issue that I mentioned in the first email, or the import
 window is empty (as happened in the Chase downloads previously
 discussed on this list). I assume the problem comes from the precise 


 tags that are written to the file, but I don't really know.

 At present, I am working around this bug by exporting to CSV, which 


 is a bit or a pain.

 It would be nice to get GnuCash to deal gracefully with weird QFX
 downloads, if possible. I'm happy to help with debugging, if
 somebody wants to work on it.

     Nike




 Nike V. wrote on 2018-07-02 10:04 AM:

 Hi,

 I have encountered a strange problem with QFX import from my
 credit card, issued by Home Trust. It's similar, but not exactly 


 the same, as the ones discussed in the archive with Chase.

 GnuCash apparently imports the QFX correctly, but transactions
 show up in the credit card account with a balance of zero.
 Jumping to the corresponding transaction in the source account
 shows the correct balance, however.

 But it's not possible as far as I can tell to get the card
 account to show any balance at all. Manually editing the
 transaction does nothing. You can enter $100, press return, and 


 the account still shows zero.

 Opening the qfx file in a text editor shows one long blob of
 text and tags. I assume there must be something strange about
 the qfx file, but I have no idea what it is, or how to fix it.

 Any ideas would be welcome!

 Nike

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Re: [GNC] More QFX import problems

2018-07-03 Thread Nike V. via gnucash-user

Hi David,

Thanks for the response.

OFX/QFX works perfectly fine on all other bank & credit card accounts. 
It's just this one that is a problem.


I have attached a screen shot so you can see what the register looks like.

One other weird thing -- the currency for these problem imports seems to 
be USD. I don't know why this is; my default (and all my accounts) are 
CAD. (I am in Canada.) The reason I know this is that if there's an 
imbalanced transaction, it appears in an account called Imbalance-USD, 
whereas all other imbalanced transactions are in Imbalance-CAD.


Just to be clear, the first transaction in the shown grab from the 
credit card account is a supposed to be a charge of $16.70. The second 
is a charge of $2 for books; it shows up correctly in the Expenses:Books 
account but shows up with a value of 0 (which cannot be edited) in the 
credit card account.


It is very weird.

Nike



David Carlson wrote on 2018-07-03 2:39 PM:

Nike,

Have you gotten OFX or QFX imports from other financial institutions 
to work?


I have never heard of any transactions, imported or otherwise, having 
only one side, unless that side is equal to zero.


Did you try changing the register view to double-line in transaction 
journal?


David C

On Tue, Jul 3, 2018 at 2:16 PM, Nike V. via gnucash-user 
mailto:gnucash-user@gnucash.org>> wrote:


Hi again,

I'm not sure if this kind of issue is on the radar of the
developers, but here's some more information, in case somebody
decides to chase the issue down.

My bank offers to export the data to CSV, QFX, or QBO formats, based
on user set filters such as category, amount, date. For the QFX
option, the data that are written to the file seem to depend on the
filters chosen. GnuCash can't handle any version of the file that I
have been able to produce -- either I get the zero/uneditable
balance issue that I mentioned in the first email, or the import
window is empty (as happened in the Chase downloads previously
discussed on this list). I assume the problem comes from the precise
tags that are written to the file, but I don't really know.

At present, I am working around this bug by exporting to CSV, which
is a bit or a pain.

It would be nice to get GnuCash to deal gracefully with weird QFX
downloads, if possible. I'm happy to help with debugging, if
somebody wants to work on it.

Nike




Nike V. wrote on 2018-07-02 10:04 AM:

Hi,

I have encountered a strange problem with QFX import from my
credit card, issued by Home Trust. It's similar, but not exactly
the same, as the ones discussed in the archive with Chase.

GnuCash apparently imports the QFX correctly, but transactions
show up in the credit card account with a balance of zero.
Jumping to the corresponding transaction in the source account
shows the correct balance, however.

But it's not possible as far as I can tell to get the card
account to show any balance at all. Manually editing the
transaction does nothing. You can enter $100, press return, and
the account still shows zero.

Opening the qfx file in a text editor shows one long blob of
text and tags. I assume there must be something strange about
the qfx file, but I have no idea what it is, or how to fix it.

Any ideas would be welcome!

Nike

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Re: [GNC] More QFX import problems

2018-07-03 Thread Nike V. via gnucash-user

Hi again,

I'm not sure if this kind of issue is on the radar of the developers, 
but here's some more information, in case somebody decides to chase the 
issue down.


My bank offers to export the data to CSV, QFX, or QBO formats, based on 
user set filters such as category, amount, date. For the QFX option, the 
data that are written to the file seem to depend on the filters chosen. 
GnuCash can't handle any version of the file that I have been able to 
produce -- either I get the zero/uneditable balance issue that I 
mentioned in the first email, or the import window is empty (as happened 
in the Chase downloads previously discussed on this list). I assume the 
problem comes from the precise tags that are written to the file, but I 
don't really know.


At present, I am working around this bug by exporting to CSV, which is a 
bit or a pain.


It would be nice to get GnuCash to deal gracefully with weird QFX 
downloads, if possible. I'm happy to help with debugging, if somebody 
wants to work on it.


Nike



Nike V. wrote on 2018-07-02 10:04 AM:

Hi,

I have encountered a strange problem with QFX import from my credit 
card, issued by Home Trust. It's similar, but not exactly the same, as 
the ones discussed in the archive with Chase.


GnuCash apparently imports the QFX correctly, but transactions show up 
in the credit card account with a balance of zero. Jumping to the 
corresponding transaction in the source account shows the correct 
balance, however.


But it's not possible as far as I can tell to get the card account to 
show any balance at all. Manually editing the transaction does nothing. 
You can enter $100, press return, and the account still shows zero.


Opening the qfx file in a text editor shows one long blob of text and 
tags. I assume there must be something strange about the qfx file, but I 
have no idea what it is, or how to fix it.


Any ideas would be welcome!

Nike

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[GNC] More QFX import problems

2018-07-02 Thread Nike V.

Hi,

I have encountered a strange problem with QFX import from my credit 
card, issued by Home Trust. It's similar, but not exactly the same, as 
the ones discussed in the archive with Chase.


GnuCash apparently imports the QFX correctly, but transactions show up 
in the credit card account with a balance of zero. Jumping to the 
corresponding transaction in the source account shows the correct 
balance, however.


But it's not possible as far as I can tell to get the card account to 
show any balance at all. Manually editing the transaction does nothing. 
You can enter $100, press return, and the account still shows zero.


Opening the qfx file in a text editor shows one long blob of text and 
tags. I assume there must be something strange about the qfx file, but I 
have no idea what it is, or how to fix it.


Any ideas would be welcome!

Nike

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