Re: [GNC] Cannot run v3 on Windows 7 since a year

[Geert Janssens]

Hi,

When you say you do a test run of v2.6.1, and afterwards v3.5 again, does that 
mean you have both of them installed simultaneously on your system ?

I see a few potential issues in the information you have provided so far:
1. "The procedure entry point 'inflateValidate' could not be found in DLL 
'zlib1.dll'". If I understand you correctly this is a different error than 
what you got in your initial report ? (The one indicating "This application 
has requested the Runtime to terminate it in an unusual way".)

If so we seem to have a moving target here and it's best we first eliminate 
the cause of that one again. This suggests gnucash has an issue finding the 
proper zlib packages. Can you run a search on your system for all possible 
zlib1.dll files and return a list ? 

2. When you move .gnucash and %appdata%\GnuCash out of the way, gnucash runs 
but gives a warning:
C:\Users\Oliver.Kopfnuss\AppData\Roaming is not a suitable base directory for 
the user data. Trying temporary directory instead.
(Error: boost::filesystem::read_symlink: Die Anforderung wird nicht 
unterst\xfctzt: "C:/Users\Oliver.Kopfnuss"
I'm not sure what causes this, but it's a bug worth investigating on its own.
Can you check directory C:\Users\Oliver.Kopfnuss\AppData\Roaming exists and is 
writable ?

3. Looking better at the sysinternals log, your original issue seems to start 
from gnc_filepath_init or gnc_path_find_localized_html_file or something in 
that area. That may be partially related to the above warning.

At this point I'm not sure what to advise exactly here. I'd need more details 
on exactly where this goes wrong. I'll try to reproduce on my Windows VM.

Geert

Op woensdag 12 juni 2019 10:38:08 CEST schreef Oliver Heidelbach:
> Okay,
> 
> so I installed cygwin and ran GNUCash with gdb like proposed.
> 
> I just renamed the current 3.5 program directory, not uninstalled it
> though. There was no new .gnucash directory in my home directory. I then
> re-renamed the two directories previously renamed (see below).
> 
> I did a test start and the old 2.6.1. came up ok. I then installed 3.5.
> and it would not start like before, but now I got another Windows error
> message.
> 
> Initially I got "This application has requested the Runtime to terminate
> it in an unusual way. Please contact the application's support team for
> more information".
> 
> Now I got (retranslated from German): "The procedure entry point
> 'inflateValidate' could not be found in DLL 'zlib1.dll'".
> 
> I attach three times the gdb output:
> 
> 1) "GC 3.5 gdb ok.txt": This is the first run with v3.5 starting fine
> after following your step-by-step advisory
> 
> 2) "GC 2.6.1. gdb ok.txt": This is v2.6.1 starting fine after the
> re-renaming.
> 
> 3) "GC 3.5 gdb not ok.txt": This is v3.5 not starting after reinstalling
> without those directories renamed.
> 
> Hope it helps. Please let me know if you need more or other setups.
> 
> Oliver
> 
> Am 27.05.2019 um 15:53 schrieb Geert Janssens:
> > Unfortunately I can't interpret the Sysinternals stuff either.
> > 
> > Will gnucash 3.x start for a different user on your system ? That is, can
> > you log in as a user that never has used gnucash before and then try to
> > start gnucash ?
> > 
> > If it does, it may be tripping over some metadata on your PC or the
> > metadata migration, can you test the following:
> > - locate the .gnucash directory in your user's home directory
> > 
> >This is typically c:\Users\\.gnucash
> > 
> > - rename this directory to something else, like .gnucash.bkp
> > - locate the %appdata%\GnuCash directory and rename it as well to
> > something
> > like GnuCash.bkp
> > - then install gnucash 3.5 and see if it starts.
> > 
> > Let us know if gnucash starts under these conditions.
> > Note this is not intended to be your final setup! It will be missing your
> > saved reports, any open reports and tabs and other settings.
> > It's a first start in trying to narrow down where it goes wrong.
> > 
> > Potentially a gdb backtrace could also shed a bit more light. As you had
> > Cygwin installed before, you may reinstall it and then use it to install
> > gdb. Next run gnucash from within gdb.
> > 
> > Geert
> > 
> > On zondag 21 april 2019 20:05:06 CEST Oliver Heidelbach via gnucash-user
> > 
> > wrote:
> >> Yes, I had Cygwin installed and now deinstalled it accoording to their
> >> uninstall instructions including removing the registry entries.
> >> 
> >> Same problem as before unfortunately.
> >> 
> >> The following is the call stack from the Sysinternals Process Explorer:
> >> 
> >> wow64cpu.dll!CpuGetContext+0x4
> >> wow64.dll!Wow64KiUserCallbackDispatcher+0xcb
> >> wow64win.dll+0x32bf9
> >> ntdll.dll!KiUserCallbackDispatcher+0x1f
> >> wow64win.dll+0x3fd4a
> >> wow64win.dll+0x1ad9b
> >> wow64.dll!Wow64SystemServiceEx+0xd7
> >> wow64cpu.dll!TurboDispatchJumpAddressEnd+0x2d
> >> wow64.dll!Wow64SystemServiceEx+0x1ce
> >> wow64.dll!Wow64LdrpInitialize+0x42a
> >> 

Re: [GNC] Cannot run v3 on Windows 7 since a year

[Oliver Heidelbach via gnucash-user]

Okay,

so I installed cygwin and ran GNUCash with gdb like proposed.

I just renamed the current 3.5 program directory, not uninstalled it 
though. There was no new .gnucash directory in my home directory. I then 
re-renamed the two directories previously renamed (see below).


I did a test start and the old 2.6.1. came up ok. I then installed 3.5. 
and it would not start like before, but now I got another Windows error 
message.


Initially I got "This application has requested the Runtime to terminate 
it in an unusual way. Please contact the application's support team for 
more information".


Now I got (retranslated from German): "The procedure entry point 
'inflateValidate' could not be found in DLL 'zlib1.dll'".


I attach three times the gdb output:

1) "GC 3.5 gdb ok.txt": This is the first run with v3.5 starting fine 
after following your step-by-step advisory


2) "GC 2.6.1. gdb ok.txt": This is v2.6.1 starting fine after the 
re-renaming.


3) "GC 3.5 gdb not ok.txt": This is v3.5 not starting after reinstalling 
without those directories renamed.


Hope it helps. Please let me know if you need more or other setups.

Oliver

Am 27.05.2019 um 15:53 schrieb Geert Janssens:

Unfortunately I can't interpret the Sysinternals stuff either.

Will gnucash 3.x start for a different user on your system ? That is, can you
log in as a user that never has used gnucash before and then try to start
gnucash ?

If it does, it may be tripping over some metadata on your PC or the metadata
migration, can you test the following:
- locate the .gnucash directory in your user's home directory
   This is typically c:\Users\\.gnucash
- rename this directory to something else, like .gnucash.bkp
- locate the %appdata%\GnuCash directory and rename it as well to something
like GnuCash.bkp
- then install gnucash 3.5 and see if it starts.

Let us know if gnucash starts under these conditions.
Note this is not intended to be your final setup! It will be missing your
saved reports, any open reports and tabs and other settings.
It's a first start in trying to narrow down where it goes wrong.

Potentially a gdb backtrace could also shed a bit more light. As you had
Cygwin installed before, you may reinstall it and then use it to install gdb.
Next run gnucash from within gdb.

Geert

On zondag 21 april 2019 20:05:06 CEST Oliver Heidelbach via gnucash-user
wrote:

Yes, I had Cygwin installed and now deinstalled it accoording to their
uninstall instructions including removing the registry entries.

Same problem as before unfortunately.

The following is the call stack from the Sysinternals Process Explorer:

wow64cpu.dll!CpuGetContext+0x4
wow64.dll!Wow64KiUserCallbackDispatcher+0xcb
wow64win.dll+0x32bf9
ntdll.dll!KiUserCallbackDispatcher+0x1f
wow64win.dll+0x3fd4a
wow64win.dll+0x1ad9b
wow64.dll!Wow64SystemServiceEx+0xd7
wow64cpu.dll!TurboDispatchJumpAddressEnd+0x2d
wow64.dll!Wow64SystemServiceEx+0x1ce
wow64.dll!Wow64LdrpInitialize+0x42a
ntdll.dll!RtlImageDirectoryEntryToData+0x19a3
ntdll.dll!longjmp+0x2ca60
ntdll.dll!LdrInitializeThunk+0xe
USER32.dll!PeekMessageW+0x17b
USER32.dll!PeekMessageW+0x197
USER32.dll!DialogBoxIndirectParamW+0xfb
USER32.dll!DialogBoxIndirectParamAorW+0x108
USER32.dll!SoftModalMessageBox+0x757
USER32.dll!SoftModalMessageBox+0xa33
USER32.dll!MessageBoxTimeoutW+0x52
USER32.dll!MessageBoxTimeoutA+0x76
USER32.dll!MessageBoxExA+0x1b
USER32.dll!MessageBoxA+0x18
msvcrt.dll!strerror_s+0x649
msvcrt.dll!__threadhandle+0x466
msvcrt.dll!abort+0x26
libstdc++-6.dll!_ZN9__gnu_cxx27__verbose_terminate_handlerEv+0x163
libstdc++-6.dll!__cxa_throw+0x5c
msvcrt.dll!free+0x39
libgnc-core-utils.dll!_ZN5boost9iterators6detail23operator_arrow_dispatchIRN
S_10filesystem15directory_entryEPS4_E5applyES5_+0x11 msvcrt.dll!free+0x46
libgnc-core-utils.dll!_ZNK5boost9iterators6detail20iterator_facade_baseINS_1
0filesystem28recursive_directory_iteratorENS3_15directory_entryENS0_25single
_pass_traversal_tagERS5_iLb0ELb0EEptEv+0x22
libgnc-core-utils.dll!gnc_path_find_localized_html_file+0x980
libgnc-core-utils.dll!gnc_path_find_localized_html_file+0xfce
libgnc-core-utils.dll!gnc_filepath_init+0xca
gnucash.exe+0x3b33
gnucash.exe+0x138b
ntdll.dll!RtlDeactivateActivationContextUnsafeFast+0x35f


I cannot interpret that, but maybe someone here can?

Oliver

Am 20.04.2019 um 11:09 schrieb Geert Janssens:

Do you have other applications on your system that use guile (like
Lilypond
for example) ?

Regards,

Geert

Op donderdag 18 april 2019 13:26:08 CEST schreef Oliver Heidelbach via

gnucash-user:

I reinstalled the current version again to see the log.

It does not write any log file since the Visual C++ runtime pops with
that error.

I don't know if this helps, but I tried to run guile.exe from the
command line and this happened:

###
C:\Program Files (x86)\gnucash\bin>guile

Throw without catch before boot:
Throw to key misc-error with args ("primitive-load-path" "Unable to find
file ~S in load path" ("ice-9/boot-9") #f)Aborting.

This 

Re: [GNC] Cannot run v3 on Windows 7 since a year

[Oliver Heidelbach via gnucash-user]

Hello,

thank you for your detailed answer.

Am 27.05.2019 um 15:53 schrieb Geert Janssens:

Unfortunately I can't interpret the Sysinternals stuff either.

Will gnucash 3.x start for a different user on your system ? That is, can you
log in as a user that never has used gnucash before and then try to start
gnucash ?


Yes, it did start without problems.



If it does, it may be tripping over some metadata on your PC or the metadata
migration, can you test the following:
- locate the .gnucash directory in your user's home directory
   This is typically c:\Users\\.gnucash
- rename this directory to something else, like .gnucash.bkp
- locate the %appdata%\GnuCash directory and rename it as well to something
like GnuCash.bkp
- then install gnucash 3.5 and see if it starts.
Let us know if gnucash starts under these conditions.


Yes, it does start now.


Note this is not intended to be your final setup! It will be missing your
saved reports, any open reports and tabs and other settings.
It's a first start in trying to narrow down where it goes wrong.

Potentially a gdb backtrace could also shed a bit more light. As you had
Cygwin installed before, you may reinstall it and then use it to install gdb.
Next run gnucash from within gdb.



Do you still want this? If so it may take another day or two. Please let 
me know.


Regards,
Oliver


Geert

On zondag 21 april 2019 20:05:06 CEST Oliver Heidelbach via gnucash-user
wrote:

Yes, I had Cygwin installed and now deinstalled it accoording to their
uninstall instructions including removing the registry entries.

Same problem as before unfortunately.

The following is the call stack from the Sysinternals Process Explorer:

wow64cpu.dll!CpuGetContext+0x4
wow64.dll!Wow64KiUserCallbackDispatcher+0xcb
wow64win.dll+0x32bf9
ntdll.dll!KiUserCallbackDispatcher+0x1f
wow64win.dll+0x3fd4a
wow64win.dll+0x1ad9b
wow64.dll!Wow64SystemServiceEx+0xd7
wow64cpu.dll!TurboDispatchJumpAddressEnd+0x2d
wow64.dll!Wow64SystemServiceEx+0x1ce
wow64.dll!Wow64LdrpInitialize+0x42a
ntdll.dll!RtlImageDirectoryEntryToData+0x19a3
ntdll.dll!longjmp+0x2ca60
ntdll.dll!LdrInitializeThunk+0xe
USER32.dll!PeekMessageW+0x17b
USER32.dll!PeekMessageW+0x197
USER32.dll!DialogBoxIndirectParamW+0xfb
USER32.dll!DialogBoxIndirectParamAorW+0x108
USER32.dll!SoftModalMessageBox+0x757
USER32.dll!SoftModalMessageBox+0xa33
USER32.dll!MessageBoxTimeoutW+0x52
USER32.dll!MessageBoxTimeoutA+0x76
USER32.dll!MessageBoxExA+0x1b
USER32.dll!MessageBoxA+0x18
msvcrt.dll!strerror_s+0x649
msvcrt.dll!__threadhandle+0x466
msvcrt.dll!abort+0x26
libstdc++-6.dll!_ZN9__gnu_cxx27__verbose_terminate_handlerEv+0x163
libstdc++-6.dll!__cxa_throw+0x5c
msvcrt.dll!free+0x39
libgnc-core-utils.dll!_ZN5boost9iterators6detail23operator_arrow_dispatchIRN
S_10filesystem15directory_entryEPS4_E5applyES5_+0x11 msvcrt.dll!free+0x46
libgnc-core-utils.dll!_ZNK5boost9iterators6detail20iterator_facade_baseINS_1
0filesystem28recursive_directory_iteratorENS3_15directory_entryENS0_25single
_pass_traversal_tagERS5_iLb0ELb0EEptEv+0x22
libgnc-core-utils.dll!gnc_path_find_localized_html_file+0x980
libgnc-core-utils.dll!gnc_path_find_localized_html_file+0xfce
libgnc-core-utils.dll!gnc_filepath_init+0xca
gnucash.exe+0x3b33
gnucash.exe+0x138b
ntdll.dll!RtlDeactivateActivationContextUnsafeFast+0x35f


I cannot interpret that, but maybe someone here can?

Oliver

Am 20.04.2019 um 11:09 schrieb Geert Janssens:

Do you have other applications on your system that use guile (like
Lilypond
for example) ?

Regards,

Geert

Op donderdag 18 april 2019 13:26:08 CEST schreef Oliver Heidelbach via

gnucash-user:

I reinstalled the current version again to see the log.

It does not write any log file since the Visual C++ runtime pops with
that error.

I don't know if this helps, but I tried to run guile.exe from the
command line and this happened:

###
C:\Program Files (x86)\gnucash\bin>guile

Throw without catch before boot:
Throw to key misc-error with args ("primitive-load-path" "Unable to find
file ~S in load path" ("ice-9/boot-9") #f)Aborting.

This application has requested the Runtime to terminate it in an unusua
Please contact the application's support team for more information.



If I run gnucash.exe from the command line, I get the same popup error
message I have gotten before, containing the last part of the above
error message.

Oliver

Am 09.04.2019 um 11:27 schrieb Colin Law:

Have a look in the gnucash trace file after you try to start it.
https://wiki.gnucash.org/wiki/Tracefile

Colin

On Tue, 9 Apr 2019 at 10:25, ohei2 via gnucash-user

 wrote:

Hi,

I just tried to install v3.5 on my Win7 64bit. It installed and on the
the
first attempt to start it I get

/This application has requested the Runtime to terminate it in an
unusual
way. Please contact the application's support team for more
information/

I also tried an uninstall and deleting the leftover directory like
suggested in a similar thread. Same error message.

I did switch back to 

Re: [GNC] Cannot run v3 on Windows 7 since a year

[John Ralls]

The useful part of the stack trace is at the bottom:
libstdc++-6.dll!__cxa_throw+0x5c
msvcrt.dll!free+0x39
libgnc-core-utils.dll!_ZN5boost9iterators6detail23operator_arrow_dispatchIRNS_10filesystem15directory_entryEPS4_E5applyES5_+0x11
msvcrt.dll!free+0x46
libgnc-core-utils.dll!_ZNK5boost9iterators6detail20iterator_facade_baseINS_10filesystem28recursive_directory_iteratorENS3_15directory_entryENS0_25single_pass_traversal_tagERS5_iLb0ELb0EEptEv+0x22
libgnc-core-utils.dll!gnc_path_find_localized_html_file+0x980
libgnc-core-utils.dll!gnc_path_find_localized_html_file+0xfce
libgnc-core-utils.dll!gnc_filepath_init+0xca
gnucash.exe+0x3b33
gnucash.exe+0x138b

It's throwing in a free() (probably via delete) from boost::filesystem called 
from gnc_path_find_localized_html_file.

Regards,
John Ralls

> On May 27, 2019, at 6:53 AM, Geert Janssens  
> wrote:
> 
> Unfortunately I can't interpret the Sysinternals stuff either.
> 
> Will gnucash 3.x start for a different user on your system ? That is, can you 
> log in as a user that never has used gnucash before and then try to start 
> gnucash ?
> 
> If it does, it may be tripping over some metadata on your PC or the metadata 
> migration, can you test the following:
> - locate the .gnucash directory in your user's home directory
>  This is typically c:\Users\\.gnucash
> - rename this directory to something else, like .gnucash.bkp
> - locate the %appdata%\GnuCash directory and rename it as well to something 
> like GnuCash.bkp
> - then install gnucash 3.5 and see if it starts.
> 
> Let us know if gnucash starts under these conditions.
> Note this is not intended to be your final setup! It will be missing your 
> saved reports, any open reports and tabs and other settings.
> It's a first start in trying to narrow down where it goes wrong.
> 
> Potentially a gdb backtrace could also shed a bit more light. As you had 
> Cygwin installed before, you may reinstall it and then use it to install gdb. 
> Next run gnucash from within gdb.
> 
> Geert
> 
> On zondag 21 april 2019 20:05:06 CEST Oliver Heidelbach via gnucash-user 
> wrote:
>> Yes, I had Cygwin installed and now deinstalled it accoording to their
>> uninstall instructions including removing the registry entries.
>> 
>> Same problem as before unfortunately.
>> 
>> The following is the call stack from the Sysinternals Process Explorer:
>> 
>> wow64cpu.dll!CpuGetContext+0x4
>> wow64.dll!Wow64KiUserCallbackDispatcher+0xcb
>> wow64win.dll+0x32bf9
>> ntdll.dll!KiUserCallbackDispatcher+0x1f
>> wow64win.dll+0x3fd4a
>> wow64win.dll+0x1ad9b
>> wow64.dll!Wow64SystemServiceEx+0xd7
>> wow64cpu.dll!TurboDispatchJumpAddressEnd+0x2d
>> wow64.dll!Wow64SystemServiceEx+0x1ce
>> wow64.dll!Wow64LdrpInitialize+0x42a
>> ntdll.dll!RtlImageDirectoryEntryToData+0x19a3
>> ntdll.dll!longjmp+0x2ca60
>> ntdll.dll!LdrInitializeThunk+0xe
>> USER32.dll!PeekMessageW+0x17b
>> USER32.dll!PeekMessageW+0x197
>> USER32.dll!DialogBoxIndirectParamW+0xfb
>> USER32.dll!DialogBoxIndirectParamAorW+0x108
>> USER32.dll!SoftModalMessageBox+0x757
>> USER32.dll!SoftModalMessageBox+0xa33
>> USER32.dll!MessageBoxTimeoutW+0x52
>> USER32.dll!MessageBoxTimeoutA+0x76
>> USER32.dll!MessageBoxExA+0x1b
>> USER32.dll!MessageBoxA+0x18
>> msvcrt.dll!strerror_s+0x649
>> msvcrt.dll!__threadhandle+0x466
>> msvcrt.dll!abort+0x26
>> libstdc++-6.dll!_ZN9__gnu_cxx27__verbose_terminate_handlerEv+0x163
>> libstdc++-6.dll!__cxa_throw+0x5c
>> msvcrt.dll!free+0x39
>> libgnc-core-utils.dll!_ZN5boost9iterators6detail23operator_arrow_dispatchIRN
>> S_10filesystem15directory_entryEPS4_E5applyES5_+0x11 msvcrt.dll!free+0x46
>> libgnc-core-utils.dll!_ZNK5boost9iterators6detail20iterator_facade_baseINS_1
>> 0filesystem28recursive_directory_iteratorENS3_15directory_entryENS0_25single
>> _pass_traversal_tagERS5_iLb0ELb0EEptEv+0x22
>> libgnc-core-utils.dll!gnc_path_find_localized_html_file+0x980
>> libgnc-core-utils.dll!gnc_path_find_localized_html_file+0xfce
>> libgnc-core-utils.dll!gnc_filepath_init+0xca
>> gnucash.exe+0x3b33
>> gnucash.exe+0x138b
>> ntdll.dll!RtlDeactivateActivationContextUnsafeFast+0x35f
>> 
>> 
>> I cannot interpret that, but maybe someone here can?
>> 
>> Oliver
>> 
>> Am 20.04.2019 um 11:09 schrieb Geert Janssens:
>>> Do you have other applications on your system that use guile (like
>>> Lilypond
>>> for example) ?
>>> 
>>> Regards,
>>> 
>>> Geert
>>> 
>>> Op donderdag 18 april 2019 13:26:08 CEST schreef Oliver Heidelbach via
>>> 
>>> gnucash-user:
 I reinstalled the current version again to see the log.
 
 It does not write any log file since the Visual C++ runtime pops with
 that error.
 
 I don't know if this helps, but I tried to run guile.exe from the
 command line and this happened:
 
 ###
 C:\Program Files (x86)\gnucash\bin>guile
 
 Throw without catch before boot:
 Throw to key misc-error with args ("primitive-load-path" "Unable to find
 file ~S in load path" ("ice-9/boot-9") #f)Aborting.
 
 

Re: [GNC] Cannot run v3 on Windows 7 since a year

[Geert Janssens]

Unfortunately I can't interpret the Sysinternals stuff either.

Will gnucash 3.x start for a different user on your system ? That is, can you 
log in as a user that never has used gnucash before and then try to start 
gnucash ?

If it does, it may be tripping over some metadata on your PC or the metadata 
migration, can you test the following:
- locate the .gnucash directory in your user's home directory
  This is typically c:\Users\\.gnucash
- rename this directory to something else, like .gnucash.bkp
- locate the %appdata%\GnuCash directory and rename it as well to something 
like GnuCash.bkp
- then install gnucash 3.5 and see if it starts.

Let us know if gnucash starts under these conditions.
Note this is not intended to be your final setup! It will be missing your 
saved reports, any open reports and tabs and other settings.
It's a first start in trying to narrow down where it goes wrong.

Potentially a gdb backtrace could also shed a bit more light. As you had 
Cygwin installed before, you may reinstall it and then use it to install gdb. 
Next run gnucash from within gdb.

Geert

On zondag 21 april 2019 20:05:06 CEST Oliver Heidelbach via gnucash-user 
wrote:
> Yes, I had Cygwin installed and now deinstalled it accoording to their
> uninstall instructions including removing the registry entries.
> 
> Same problem as before unfortunately.
> 
> The following is the call stack from the Sysinternals Process Explorer:
> 
> wow64cpu.dll!CpuGetContext+0x4
> wow64.dll!Wow64KiUserCallbackDispatcher+0xcb
> wow64win.dll+0x32bf9
> ntdll.dll!KiUserCallbackDispatcher+0x1f
> wow64win.dll+0x3fd4a
> wow64win.dll+0x1ad9b
> wow64.dll!Wow64SystemServiceEx+0xd7
> wow64cpu.dll!TurboDispatchJumpAddressEnd+0x2d
> wow64.dll!Wow64SystemServiceEx+0x1ce
> wow64.dll!Wow64LdrpInitialize+0x42a
> ntdll.dll!RtlImageDirectoryEntryToData+0x19a3
> ntdll.dll!longjmp+0x2ca60
> ntdll.dll!LdrInitializeThunk+0xe
> USER32.dll!PeekMessageW+0x17b
> USER32.dll!PeekMessageW+0x197
> USER32.dll!DialogBoxIndirectParamW+0xfb
> USER32.dll!DialogBoxIndirectParamAorW+0x108
> USER32.dll!SoftModalMessageBox+0x757
> USER32.dll!SoftModalMessageBox+0xa33
> USER32.dll!MessageBoxTimeoutW+0x52
> USER32.dll!MessageBoxTimeoutA+0x76
> USER32.dll!MessageBoxExA+0x1b
> USER32.dll!MessageBoxA+0x18
> msvcrt.dll!strerror_s+0x649
> msvcrt.dll!__threadhandle+0x466
> msvcrt.dll!abort+0x26
> libstdc++-6.dll!_ZN9__gnu_cxx27__verbose_terminate_handlerEv+0x163
> libstdc++-6.dll!__cxa_throw+0x5c
> msvcrt.dll!free+0x39
> libgnc-core-utils.dll!_ZN5boost9iterators6detail23operator_arrow_dispatchIRN
> S_10filesystem15directory_entryEPS4_E5applyES5_+0x11 msvcrt.dll!free+0x46
> libgnc-core-utils.dll!_ZNK5boost9iterators6detail20iterator_facade_baseINS_1
> 0filesystem28recursive_directory_iteratorENS3_15directory_entryENS0_25single
> _pass_traversal_tagERS5_iLb0ELb0EEptEv+0x22
> libgnc-core-utils.dll!gnc_path_find_localized_html_file+0x980
> libgnc-core-utils.dll!gnc_path_find_localized_html_file+0xfce
> libgnc-core-utils.dll!gnc_filepath_init+0xca
> gnucash.exe+0x3b33
> gnucash.exe+0x138b
> ntdll.dll!RtlDeactivateActivationContextUnsafeFast+0x35f
> 
> 
> I cannot interpret that, but maybe someone here can?
> 
> Oliver
> 
> Am 20.04.2019 um 11:09 schrieb Geert Janssens:
> > Do you have other applications on your system that use guile (like
> > Lilypond
> > for example) ?
> > 
> > Regards,
> > 
> > Geert
> > 
> > Op donderdag 18 april 2019 13:26:08 CEST schreef Oliver Heidelbach via
> > 
> > gnucash-user:
> >> I reinstalled the current version again to see the log.
> >> 
> >> It does not write any log file since the Visual C++ runtime pops with
> >> that error.
> >> 
> >> I don't know if this helps, but I tried to run guile.exe from the
> >> command line and this happened:
> >> 
> >> ###
> >> C:\Program Files (x86)\gnucash\bin>guile
> >> 
> >> Throw without catch before boot:
> >> Throw to key misc-error with args ("primitive-load-path" "Unable to find
> >> file ~S in load path" ("ice-9/boot-9") #f)Aborting.
> >> 
> >> This application has requested the Runtime to terminate it in an unusua
> >> Please contact the application's support team for more information.
> >> 
> >> 
> >> 
> >> If I run gnucash.exe from the command line, I get the same popup error
> >> message I have gotten before, containing the last part of the above
> >> error message.
> >> 
> >> Oliver
> >> 
> >> Am 09.04.2019 um 11:27 schrieb Colin Law:
> >>> Have a look in the gnucash trace file after you try to start it.
> >>> https://wiki.gnucash.org/wiki/Tracefile
> >>> 
> >>> Colin
> >>> 
> >>> On Tue, 9 Apr 2019 at 10:25, ohei2 via gnucash-user
> >>> 
> >>>  wrote:
>  Hi,
>  
>  I just tried to install v3.5 on my Win7 64bit. It installed and on the
>  the
>  first attempt to start it I get
>  
>  /This application has requested the Runtime to terminate it in an
>  unusual
>  way. Please contact the application's support team for more
>  information/

Re: [GNC] Cannot run v3 on Windows 7 since a year

[Oliver Heidelbach via gnucash-user]

Yes, I had Cygwin installed and now deinstalled it accoording to their 
uninstall instructions including removing the registry entries.


Same problem as before unfortunately.

The following is the call stack from the Sysinternals Process Explorer:

wow64cpu.dll!CpuGetContext+0x4
wow64.dll!Wow64KiUserCallbackDispatcher+0xcb
wow64win.dll+0x32bf9
ntdll.dll!KiUserCallbackDispatcher+0x1f
wow64win.dll+0x3fd4a
wow64win.dll+0x1ad9b
wow64.dll!Wow64SystemServiceEx+0xd7
wow64cpu.dll!TurboDispatchJumpAddressEnd+0x2d
wow64.dll!Wow64SystemServiceEx+0x1ce
wow64.dll!Wow64LdrpInitialize+0x42a
ntdll.dll!RtlImageDirectoryEntryToData+0x19a3
ntdll.dll!longjmp+0x2ca60
ntdll.dll!LdrInitializeThunk+0xe
USER32.dll!PeekMessageW+0x17b
USER32.dll!PeekMessageW+0x197
USER32.dll!DialogBoxIndirectParamW+0xfb
USER32.dll!DialogBoxIndirectParamAorW+0x108
USER32.dll!SoftModalMessageBox+0x757
USER32.dll!SoftModalMessageBox+0xa33
USER32.dll!MessageBoxTimeoutW+0x52
USER32.dll!MessageBoxTimeoutA+0x76
USER32.dll!MessageBoxExA+0x1b
USER32.dll!MessageBoxA+0x18
msvcrt.dll!strerror_s+0x649
msvcrt.dll!__threadhandle+0x466
msvcrt.dll!abort+0x26
libstdc++-6.dll!_ZN9__gnu_cxx27__verbose_terminate_handlerEv+0x163
libstdc++-6.dll!__cxa_throw+0x5c
msvcrt.dll!free+0x39
libgnc-core-utils.dll!_ZN5boost9iterators6detail23operator_arrow_dispatchIRNS_10filesystem15directory_entryEPS4_E5applyES5_+0x11
msvcrt.dll!free+0x46
libgnc-core-utils.dll!_ZNK5boost9iterators6detail20iterator_facade_baseINS_10filesystem28recursive_directory_iteratorENS3_15directory_entryENS0_25single_pass_traversal_tagERS5_iLb0ELb0EEptEv+0x22
libgnc-core-utils.dll!gnc_path_find_localized_html_file+0x980
libgnc-core-utils.dll!gnc_path_find_localized_html_file+0xfce
libgnc-core-utils.dll!gnc_filepath_init+0xca
gnucash.exe+0x3b33
gnucash.exe+0x138b
ntdll.dll!RtlDeactivateActivationContextUnsafeFast+0x35f


I cannot interpret that, but maybe someone here can?

Oliver

Am 20.04.2019 um 11:09 schrieb Geert Janssens:

Do you have other applications on your system that use guile (like Lilypond
for example) ?

Regards,

Geert

Op donderdag 18 april 2019 13:26:08 CEST schreef Oliver Heidelbach via
gnucash-user:

I reinstalled the current version again to see the log.

It does not write any log file since the Visual C++ runtime pops with
that error.

I don't know if this helps, but I tried to run guile.exe from the
command line and this happened:

###
C:\Program Files (x86)\gnucash\bin>guile

Throw without catch before boot:
Throw to key misc-error with args ("primitive-load-path" "Unable to find
file ~S in load path" ("ice-9/boot-9") #f)Aborting.

This application has requested the Runtime to terminate it in an unusua
Please contact the application's support team for more information.



If I run gnucash.exe from the command line, I get the same popup error
message I have gotten before, containing the last part of the above
error message.

Oliver

Am 09.04.2019 um 11:27 schrieb Colin Law:

Have a look in the gnucash trace file after you try to start it.
https://wiki.gnucash.org/wiki/Tracefile

Colin

On Tue, 9 Apr 2019 at 10:25, ohei2 via gnucash-user

 wrote:

Hi,

I just tried to install v3.5 on my Win7 64bit. It installed and on the
the
first attempt to start it I get

/This application has requested the Runtime to terminate it in an unusual
way. Please contact the application's support team for more information/

I also tried an uninstall and deleting the leftover directory like
suggested in a similar thread. Same error message.

I did switch back to 2.6.21 which runs without any problems.

About one year ago I tried to install 3.0 which also would not run back
then and switched back to the older version.

I am a bit clueless on how to proceed. Sitting it out does not seem to
work
obviously.

Regards, ohei2




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If 

Re: [GNC] Cannot run v3 on Windows 7 since a year

[Jimmy R via gnucash-user]

I'm using Win 7 with no problem
If I recall correctly...and Im guessing here I had the same problem..its
been a while.
I had a one Visual C++ missing between releases. They *must *be installed in
sequential order.
If you have one missing in between I had to uninstall  the latter versions ,
install the missing one, then install the newer ones.

Attached image of my control panel installed V C++

 


Jimmy




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Re: [GNC] Cannot run v3 on Windows 7 since a year

[Geert Janssens]

Do you have other applications on your system that use guile (like Lilypond 
for example) ?

Regards,

Geert

Op donderdag 18 april 2019 13:26:08 CEST schreef Oliver Heidelbach via 
gnucash-user:
> I reinstalled the current version again to see the log.
> 
> It does not write any log file since the Visual C++ runtime pops with
> that error.
> 
> I don't know if this helps, but I tried to run guile.exe from the
> command line and this happened:
> 
> ###
> C:\Program Files (x86)\gnucash\bin>guile
> 
> Throw without catch before boot:
> Throw to key misc-error with args ("primitive-load-path" "Unable to find
> file ~S in load path" ("ice-9/boot-9") #f)Aborting.
> 
> This application has requested the Runtime to terminate it in an unusua
> Please contact the application's support team for more information.
> 
> 
> 
> If I run gnucash.exe from the command line, I get the same popup error
> message I have gotten before, containing the last part of the above
> error message.
> 
> Oliver
> 
> Am 09.04.2019 um 11:27 schrieb Colin Law:
> > Have a look in the gnucash trace file after you try to start it.
> > https://wiki.gnucash.org/wiki/Tracefile
> > 
> > Colin
> > 
> > On Tue, 9 Apr 2019 at 10:25, ohei2 via gnucash-user
> > 
> >  wrote:
> >> Hi,
> >> 
> >> I just tried to install v3.5 on my Win7 64bit. It installed and on the
> >> the
> >> first attempt to start it I get
> >> 
> >> /This application has requested the Runtime to terminate it in an unusual
> >> way. Please contact the application's support team for more information/
> >> 
> >> I also tried an uninstall and deleting the leftover directory like
> >> suggested in a similar thread. Same error message.
> >> 
> >> I did switch back to 2.6.21 which runs without any problems.
> >> 
> >> About one year ago I tried to install 3.0 which also would not run back
> >> then and switched back to the older version.
> >> 
> >> I am a bit clueless on how to proceed. Sitting it out does not seem to
> >> work
> >> obviously.
> >> 
> >> Regards, ohei2
> >> 
> >> 
> >> 
> >> 
> >> --
> >> Sent from:
> >> http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html
> >> ___
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Re: [GNC] Cannot run v3 on Windows 7 since a year

[Oliver Heidelbach via gnucash-user]

I reinstalled the current version again to see the log.

It does not write any log file since the Visual C++ runtime pops with 
that error.


I don't know if this helps, but I tried to run guile.exe from the 
command line and this happened:


###
C:\Program Files (x86)\gnucash\bin>guile

Throw without catch before boot:
Throw to key misc-error with args ("primitive-load-path" "Unable to find 
file ~S in load path" ("ice-9/boot-9") #f)Aborting.


This application has requested the Runtime to terminate it in an unusua
Please contact the application's support team for more information.



If I run gnucash.exe from the command line, I get the same popup error 
message I have gotten before, containing the last part of the above 
error message.


Oliver


Am 09.04.2019 um 11:27 schrieb Colin Law:

Have a look in the gnucash trace file after you try to start it.
https://wiki.gnucash.org/wiki/Tracefile

Colin

On Tue, 9 Apr 2019 at 10:25, ohei2 via gnucash-user
 wrote:


Hi,

I just tried to install v3.5 on my Win7 64bit. It installed and on the the
first attempt to start it I get

/This application has requested the Runtime to terminate it in an unusual
way. Please contact the application's support team for more information/

I also tried an uninstall and deleting the leftover directory like suggested
in a similar thread. Same error message.

I did switch back to 2.6.21 which runs without any problems.

About one year ago I tried to install 3.0 which also would not run back then
and switched back to the older version.

I am a bit clueless on how to proceed. Sitting it out does not seem to work
obviously.

Regards, ohei2




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Re: [GNC] Cannot run v3 on Windows 7 since a year

[Colin Law]

Have a look in the gnucash trace file after you try to start it.
https://wiki.gnucash.org/wiki/Tracefile

Colin

On Tue, 9 Apr 2019 at 10:25, ohei2 via gnucash-user
 wrote:
>
> Hi,
>
> I just tried to install v3.5 on my Win7 64bit. It installed and on the the
> first attempt to start it I get
>
> /This application has requested the Runtime to terminate it in an unusual
> way. Please contact the application's support team for more information/
>
> I also tried an uninstall and deleting the leftover directory like suggested
> in a similar thread. Same error message.
>
> I did switch back to 2.6.21 which runs without any problems.
>
> About one year ago I tried to install 3.0 which also would not run back then
> and switched back to the older version.
>
> I am a bit clueless on how to proceed. Sitting it out does not seem to work
> obviously.
>
> Regards, ohei2
>
>
>
>
> --
> Sent from: http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html
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[GNC] Cannot run v3 on Windows 7 since a year

[ohei2 via gnucash-user]

Hi,

I just tried to install v3.5 on my Win7 64bit. It installed and on the the
first attempt to start it I get 

/This application has requested the Runtime to terminate it in an unusual
way. Please contact the application's support team for more information/

I also tried an uninstall and deleting the leftover directory like suggested
in a similar thread. Same error message.

I did switch back to 2.6.21 which runs without any problems.

About one year ago I tried to install 3.0 which also would not run back then
and switched back to the older version.

I am a bit clueless on how to proceed. Sitting it out does not seem to work
obviously.

Regards, ohei2




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