Re: [GNC] Gnucash crashes after upgrade

2019-09-19 Thread Geert Janssens
Op donderdag 19 september 2019 15:45:06 CEST schreef Brian M. Sutin:
> Thank you. How do I generate a gnucash.trace file?
> 
http://wiki.gnucash.org/wiki/Tracefile

> > Op donderdag 19 september 2019 04:42:36 CEST schreef Brian M. Sutin:
> > > I installed 3.7 from flatpak, but then I couldn't find the executable.
> > 
> > There is no "executable" with flatpak. You use the command
> > flatpak run org.gnucash.GnuCash
> > to start the gnucash flatpak
> > 
> > > So, I
> > > uninstalled the flatpak, downloaded the source and compiled it. I also
> > > deleted every single .XXX file in my home directory that had 'gnucash'
> > > in
> > > the title. Oddly, even with all initialization files deleted, gnucash
> > > 3.7
> > > still finds by Gnucash accounts file, and complains that it is locked.
> > > Second, it still crashes.
> > > 
> > > Question 1: How did Gnucash 3.7 find my previous accounts file and the
> > > lock? Where is that information stored?
> > 
> > GnuCash keeps a history of opened files in the gsettings database. On
> > linux
> > gsettings uses dconf as backend, so you can use dconf-editor to check and
> > modify that info.
> > 
> > > Question 2: Now that I have a recent version that core dumps, what do I
> > > need to post to spelunk the problem? Or do I post that elsewhere?
> > 
> > If you're about to post core dumps (or backtraces) I think this is better
> > done in a bug report than on the mailing list. Mail messages tend to wrap
> > lines which make the data hard to process.
> > 
> > Other useful information would be the contents of your gnucash.trace file
> > and the output on the console.
> > 
> > Regards,
> > 
> > Geert
> > 
> > > > Thank you, everyone. I think I will wait for the next version to come
> > > > out next month and try it out then. If I am going to install it by
> > > > hand, I might as well install the latest.
> > > > 
> > > > > Op zaterdag 24 augustus 2019 20:17:50 CEST schreef 
gnuca...@skewray.com:
> > > > > > A year or two ago I was running Ubuntu 16.10. When I upgraded to
> > > > > > the
> > > > > > next
> > > > > > Ubuntu version, Gnucash did some moving and reformatting of my
> > > > > > config
> > > > > > files. When I ran Gnucash, it would hang up inside any register
> > > > > > and
> > > > > > crash.  I 'solved' the problem by running 2.6.12 in Virtualbox on
> > > > > > Ubuntu 16.04, which is what I've been doing ever since.  Ubuntu
> > > > > > has
> > > > > > upgraded a few times, and the issue persists.  The current version
> > > > > > that still doesn't work is Gnucash 3.4.
> > > > > > 
> > > > > > Is this a known issue? Is ther a previous thread in this list that
> > > > > > addresses this?  If not, how would I go about starting to debug
> > > > > > the
> > > > > > issue?
> > > > > > 
> > > > > > Places where config files seem to be:
> > > > > > .config/gnucash
> > > > > > .gconf/apps/gnucash
> > > > > > .gnucash/books/Gnucash
> > > > > > .local/share/gnucash/books
> > > > > > 
> > > > > > I don't know which of these is from before the conversion and
> > > > > > which
> > > > > > are new. The problem might also be in a library, I guess.
> > > > > 
> > > > > A few more bits that were omitted or glossed over in the other
> > > > > responses:
> > > > > 
> > > > > .gconf/apps/gnucash predates even gnucash 2.6. If you have no
> > > > > intention
> > > > > to
> > > > > rerun gnucash 2.4, you can safely remove this.
> > > > > Of the others
> > > > > .gnucash/ is the config directory used by gnucash2.6
> > > > > .config/gnucash and .local/share/gnucash are used by gnucash 3.x
> > > > > 
> > > > > If you have been running gnucash in a VM, and now run gnucash on
> > > > > your
> > > > > main
> > > > > system, obviously it won't find the config data stored in your VM.
> > > > > If
> > > > > you
> > > > > would like gnucash to redo the config data conversion for you,
> > > > > you'll
> > > > > have to 1. copy everything from .gnucash/ in your VM to .gnucash/ on
> > > > > your main system 2. delete .local/share/gnucash and .config/gnucash
> > > > > from your main system 3. start gnucash
> > > > > 
> > > > > As others have noted, if that still crashes, we're need more details
> > > > > to
> > > > > determine the root cause. A trace file would be useful [1] or if you
> > > > > know how to use the gdb debugger tool, a backtrace usually holds
> > > > > more
> > > > > details still.
> > > > > 
> > > > > Regards,
> > > > > 
> > > > > Geert
> > > > > 
> > > > > [1] http://wiki.gnucash.org/wiki/Tracefile
> > > > 
> > > > ___
> > > > gnucash-user mailing list
> > > > gnucash-user@gnucash.org
> > > > To update your subscription preferences or to unsubscribe:
> > > > https://lists.gnucash.org/mailman/listinfo/gnucash-user
> > > > If you are using Nabble or Gmane, please see
> > > > https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
> > > > -
> > > > Please remember to CC this list on all your replies.
> > > > 

Re: [GNC] Gnucash crashes after upgrade

2019-09-19 Thread Brian M. Sutin
Thank you. How do I generate a gnucash.trace file?

-- 
  Brian M. Sutin
  gnuca...@skewray.com

On Thu, Sep 19, 2019, at 12:26 AM, Geert Janssens wrote:
> Op donderdag 19 september 2019 04:42:36 CEST schreef Brian M. Sutin:
> > I installed 3.7 from flatpak, but then I couldn't find the executable.
> 
> There is no "executable" with flatpak. You use the command
> flatpak run org.gnucash.GnuCash
> to start the gnucash flatpak
> 
> > So, I
> > uninstalled the flatpak, downloaded the source and compiled it. I also
> > deleted every single .XXX file in my home directory that had 'gnucash' in
> > the title. Oddly, even with all initialization files deleted, gnucash 3.7
> > still finds by Gnucash accounts file, and complains that it is locked.
> > Second, it still crashes.
> > 
> > Question 1: How did Gnucash 3.7 find my previous accounts file and the lock?
> > Where is that information stored?
> > 
> GnuCash keeps a history of opened files in the gsettings database. On linux 
> gsettings uses dconf as backend, so you can use dconf-editor to check and 
> modify that info.
> 
> > Question 2: Now that I have a recent version that core dumps, what do I need
> > to post to spelunk the problem? Or do I post that elsewhere?
> 
> If you're about to post core dumps (or backtraces) I think this is better 
> done 
> in a bug report than on the mailing list. Mail messages tend to wrap lines 
> which make the data hard to process.
> 
> Other useful information would be the contents of your gnucash.trace file and 
> the output on the console.
> 
> Regards,
> 
> Geert
> 
> > > Thank you, everyone. I think I will wait for the next version to come
> > > out next month and try it out then. If I am going to install it by
> > > hand, I might as well install the latest.
> > > 
> > > > Op zaterdag 24 augustus 2019 20:17:50 CEST schreef gnuca...@skewray.com:
> > > > > A year or two ago I was running Ubuntu 16.10. When I upgraded to the
> > > > > next
> > > > > Ubuntu version, Gnucash did some moving and reformatting of my config
> > > > > files. When I ran Gnucash, it would hang up inside any register and
> > > > > crash.  I 'solved' the problem by running 2.6.12 in Virtualbox on
> > > > > Ubuntu 16.04, which is what I've been doing ever since.  Ubuntu has
> > > > > upgraded a few times, and the issue persists.  The current version
> > > > > that still doesn't work is Gnucash 3.4.
> > > > > 
> > > > > Is this a known issue? Is ther a previous thread in this list that
> > > > > addresses this?  If not, how would I go about starting to debug the
> > > > > issue?
> > > > > 
> > > > > Places where config files seem to be:
> > > > > .config/gnucash
> > > > > .gconf/apps/gnucash
> > > > > .gnucash/books/Gnucash
> > > > > .local/share/gnucash/books
> > > > > 
> > > > > I don't know which of these is from before the conversion and which
> > > > > are new. The problem might also be in a library, I guess.
> > > > 
> > > > A few more bits that were omitted or glossed over in the other
> > > > responses:
> > > > 
> > > > .gconf/apps/gnucash predates even gnucash 2.6. If you have no intention
> > > > to
> > > > rerun gnucash 2.4, you can safely remove this.
> > > > Of the others
> > > > .gnucash/ is the config directory used by gnucash2.6
> > > > .config/gnucash and .local/share/gnucash are used by gnucash 3.x
> > > > 
> > > > If you have been running gnucash in a VM, and now run gnucash on your
> > > > main
> > > > system, obviously it won't find the config data stored in your VM. If
> > > > you
> > > > would like gnucash to redo the config data conversion for you, you'll
> > > > have to 1. copy everything from .gnucash/ in your VM to .gnucash/ on
> > > > your main system 2. delete .local/share/gnucash and .config/gnucash
> > > > from your main system 3. start gnucash
> > > > 
> > > > As others have noted, if that still crashes, we're need more details to
> > > > determine the root cause. A trace file would be useful [1] or if you
> > > > know how to use the gdb debugger tool, a backtrace usually holds more
> > > > details still.
> > > > 
> > > > Regards,
> > > > 
> > > > Geert
> > > > 
> > > > [1] http://wiki.gnucash.org/wiki/Tracefile
> > > 
> > > ___
> > > gnucash-user mailing list
> > > gnucash-user@gnucash.org
> > > To update your subscription preferences or to unsubscribe:
> > > https://lists.gnucash.org/mailman/listinfo/gnucash-user
> > > If you are using Nabble or Gmane, please see
> > > https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
> > > -
> > > Please remember to CC this list on all your replies.
> > > You can do this by using Reply-To-List or Reply-All.
> > 
> > ___
> > gnucash-user mailing list
> > gnucash-user@gnucash.org
> > To update your subscription preferences or to unsubscribe:
> > https://lists.gnucash.org/mailman/listinfo/gnucash-user
> > If you are using Nabble or Gmane, please see
> > 

Re: [GNC] Gnucash crashes after upgrade

2019-09-19 Thread Geert Janssens
Op donderdag 19 september 2019 04:42:36 CEST schreef Brian M. Sutin:
> I installed 3.7 from flatpak, but then I couldn't find the executable.

There is no "executable" with flatpak. You use the command
flatpak run org.gnucash.GnuCash
to start the gnucash flatpak

> So, I
> uninstalled the flatpak, downloaded the source and compiled it. I also
> deleted every single .XXX file in my home directory that had 'gnucash' in
> the title. Oddly, even with all initialization files deleted, gnucash 3.7
> still finds by Gnucash accounts file, and complains that it is locked.
> Second, it still crashes.
> 
> Question 1: How did Gnucash 3.7 find my previous accounts file and the lock?
> Where is that information stored?
> 
GnuCash keeps a history of opened files in the gsettings database. On linux 
gsettings uses dconf as backend, so you can use dconf-editor to check and 
modify that info.

> Question 2: Now that I have a recent version that core dumps, what do I need
> to post to spelunk the problem? Or do I post that elsewhere?

If you're about to post core dumps (or backtraces) I think this is better done 
in a bug report than on the mailing list. Mail messages tend to wrap lines 
which make the data hard to process.

Other useful information would be the contents of your gnucash.trace file and 
the output on the console.

Regards,

Geert

> > Thank you, everyone. I think I will wait for the next version to come
> > out next month and try it out then. If I am going to install it by
> > hand, I might as well install the latest.
> > 
> > > Op zaterdag 24 augustus 2019 20:17:50 CEST schreef gnuca...@skewray.com:
> > > > A year or two ago I was running Ubuntu 16.10. When I upgraded to the
> > > > next
> > > > Ubuntu version, Gnucash did some moving and reformatting of my config
> > > > files. When I ran Gnucash, it would hang up inside any register and
> > > > crash.  I 'solved' the problem by running 2.6.12 in Virtualbox on
> > > > Ubuntu 16.04, which is what I've been doing ever since.  Ubuntu has
> > > > upgraded a few times, and the issue persists.  The current version
> > > > that still doesn't work is Gnucash 3.4.
> > > > 
> > > > Is this a known issue? Is ther a previous thread in this list that
> > > > addresses this?  If not, how would I go about starting to debug the
> > > > issue?
> > > > 
> > > > Places where config files seem to be:
> > > > .config/gnucash
> > > > .gconf/apps/gnucash
> > > > .gnucash/books/Gnucash
> > > > .local/share/gnucash/books
> > > > 
> > > > I don't know which of these is from before the conversion and which
> > > > are new. The problem might also be in a library, I guess.
> > > 
> > > A few more bits that were omitted or glossed over in the other
> > > responses:
> > > 
> > > .gconf/apps/gnucash predates even gnucash 2.6. If you have no intention
> > > to
> > > rerun gnucash 2.4, you can safely remove this.
> > > Of the others
> > > .gnucash/ is the config directory used by gnucash2.6
> > > .config/gnucash and .local/share/gnucash are used by gnucash 3.x
> > > 
> > > If you have been running gnucash in a VM, and now run gnucash on your
> > > main
> > > system, obviously it won't find the config data stored in your VM. If
> > > you
> > > would like gnucash to redo the config data conversion for you, you'll
> > > have to 1. copy everything from .gnucash/ in your VM to .gnucash/ on
> > > your main system 2. delete .local/share/gnucash and .config/gnucash
> > > from your main system 3. start gnucash
> > > 
> > > As others have noted, if that still crashes, we're need more details to
> > > determine the root cause. A trace file would be useful [1] or if you
> > > know how to use the gdb debugger tool, a backtrace usually holds more
> > > details still.
> > > 
> > > Regards,
> > > 
> > > Geert
> > > 
> > > [1] http://wiki.gnucash.org/wiki/Tracefile
> > 
> > ___
> > gnucash-user mailing list
> > gnucash-user@gnucash.org
> > To update your subscription preferences or to unsubscribe:
> > https://lists.gnucash.org/mailman/listinfo/gnucash-user
> > If you are using Nabble or Gmane, please see
> > https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
> > -
> > Please remember to CC this list on all your replies.
> > You can do this by using Reply-To-List or Reply-All.
> 
> ___
> gnucash-user mailing list
> gnucash-user@gnucash.org
> To update your subscription preferences or to unsubscribe:
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Re: [GNC] Gnucash crashes after upgrade

2019-09-18 Thread Adrien Monteleone
#2, You are posting in the right place.

Flatpak has some sandbox issues as I understand, but this doesn’t look like one 
of them.

#1, Check out: https://wiki.gnucash.org/wiki/Configuration_Locations in the 
meantime to investigate why the Flatpak 3.7 version might be finding your data 
file. (if it is stored in the default location, that would make sense)

Of course, if the file isn’t really open elsewhere, and a lock file exists, 
either deleting that lockfile prior to opening the data file, or choosing to 
‘open anyway’ will reset the lockfile and open the data file successfully. I 
generally choose ‘open anyway’ after a crash because I know for a fact it isn’t 
still open elsewhere and there is no danger of edit collision.

Regards,
Adrien

> On Sep 18, 2019 w38d261, at 9:42 PM, Brian M. Sutin  
> wrote:
> 
> I installed 3.7 from flatpak, but then I couldn't find the executable. So, I 
> uninstalled the flatpak, downloaded the source and compiled it. I also 
> deleted every single .XXX file in my home directory that had 'gnucash' in the 
> title. Oddly, even with all initialization files deleted, gnucash 3.7 still 
> finds by Gnucash accounts file, and complains that it is locked. Second, it 
> still crashes.
> 
> Question 1: How did Gnucash 3.7 find my previous accounts file and the lock? 
> Where is that information stored?
> 
> Question 2: Now that I have a recent version that core dumps, what do I need 
> to post to spelunk the problem? Or do I post that elsewhere?
> 
> -- 
>  Brian M. Sutin

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Re: [GNC] Gnucash crashes after upgrade

2019-09-18 Thread Brian M. Sutin
I installed 3.7 from flatpak, but then I couldn't find the executable. So, I 
uninstalled the flatpak, downloaded the source and compiled it. I also deleted 
every single .XXX file in my home directory that had 'gnucash' in the title. 
Oddly, even with all initialization files deleted, gnucash 3.7 still finds by 
Gnucash accounts file, and complains that it is locked. Second, it still 
crashes.

Question 1: How did Gnucash 3.7 find my previous accounts file and the lock? 
Where is that information stored?

Question 2: Now that I have a recent version that core dumps, what do I need to 
post to spelunk the problem? Or do I post that elsewhere?

-- 
  Brian M. Sutin
  gnuca...@skewray.com

On Mon, Aug 26, 2019, at 8:17 PM, Brian M. Sutin wrote:
> Thank you, everyone. I think I will wait for the next version to come 
> out next month and try it out then. If I am going to install it by 
> hand, I might as well install the latest.
> 
> -- 
>   Brian M. Sutin
>   gnuca...@skewray.com
> 
> On Mon, Aug 26, 2019, at 3:32 AM, Geert Janssens wrote:
> > Op zaterdag 24 augustus 2019 20:17:50 CEST schreef gnuca...@skewray.com:
> > > A year or two ago I was running Ubuntu 16.10. When I upgraded to the next
> > > Ubuntu version, Gnucash did some moving and reformatting of my config 
> > > files.
> > > When I ran Gnucash, it would hang up inside any register and crash.  I
> > > 'solved' the problem by running 2.6.12 in Virtualbox on Ubuntu 16.04, 
> > > which
> > > is what I've been doing ever since.  Ubuntu has upgraded a few times, and
> > > the issue persists.  The current version that still doesn't work is 
> > > Gnucash
> > > 3.4.
> > > 
> > > Is this a known issue? Is ther a previous thread in this list that 
> > > addresses
> > > this?  If not, how would I go about starting to debug the issue?
> > > 
> > > Places where config files seem to be:
> > > .config/gnucash
> > > .gconf/apps/gnucash
> > > .gnucash/books/Gnucash
> > > .local/share/gnucash/books
> > > I don't know which of these is from before the conversion and which are 
> > > new.
> > > The problem might also be in a library, I guess.
> > 
> > A few more bits that were omitted or glossed over in the other responses:
> > 
> > .gconf/apps/gnucash predates even gnucash 2.6. If you have no intention to 
> > rerun gnucash 2.4, you can safely remove this.
> > Of the others
> > .gnucash/ is the config directory used by gnucash2.6
> > .config/gnucash and .local/share/gnucash are used by gnucash 3.x
> > 
> > If you have been running gnucash in a VM, and now run gnucash on your main 
> > system, obviously it won't find the config data stored in your VM. If you 
> > would like gnucash to redo the config data conversion for you, you'll have 
> > to
> > 1. copy everything from .gnucash/ in your VM to .gnucash/ on your main 
> > system
> > 2. delete .local/share/gnucash and .config/gnucash from your main system
> > 3. start gnucash
> > 
> > As others have noted, if that still crashes, we're need more details to 
> > determine the root cause. A trace file would be useful [1] or if you know 
> > how 
> > to use the gdb debugger tool, a backtrace usually holds more details still.
> > 
> > Regards,
> > 
> > Geert
> > 
> > [1] http://wiki.gnucash.org/wiki/Tracefile
> > 
> > 
> >
> ___
> gnucash-user mailing list
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> To update your subscription preferences or to unsubscribe:
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> If you are using Nabble or Gmane, please see 
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> -
> Please remember to CC this list on all your replies.
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>
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Re: [GNC] Gnucash crashes after upgrade

2019-08-26 Thread Brian M. Sutin
Thank you, everyone. I think I will wait for the next version to come out next 
month and try it out then. If I am going to install it by hand, I might as well 
install the latest.

-- 
  Brian M. Sutin
  gnuca...@skewray.com

On Mon, Aug 26, 2019, at 3:32 AM, Geert Janssens wrote:
> Op zaterdag 24 augustus 2019 20:17:50 CEST schreef gnuca...@skewray.com:
> > A year or two ago I was running Ubuntu 16.10. When I upgraded to the next
> > Ubuntu version, Gnucash did some moving and reformatting of my config files.
> > When I ran Gnucash, it would hang up inside any register and crash.  I
> > 'solved' the problem by running 2.6.12 in Virtualbox on Ubuntu 16.04, which
> > is what I've been doing ever since.  Ubuntu has upgraded a few times, and
> > the issue persists.  The current version that still doesn't work is Gnucash
> > 3.4.
> > 
> > Is this a known issue? Is ther a previous thread in this list that addresses
> > this?  If not, how would I go about starting to debug the issue?
> > 
> > Places where config files seem to be:
> > .config/gnucash
> > .gconf/apps/gnucash
> > .gnucash/books/Gnucash
> > .local/share/gnucash/books
> > I don't know which of these is from before the conversion and which are new.
> > The problem might also be in a library, I guess.
> 
> A few more bits that were omitted or glossed over in the other responses:
> 
> .gconf/apps/gnucash predates even gnucash 2.6. If you have no intention to 
> rerun gnucash 2.4, you can safely remove this.
> Of the others
> .gnucash/ is the config directory used by gnucash2.6
> .config/gnucash and .local/share/gnucash are used by gnucash 3.x
> 
> If you have been running gnucash in a VM, and now run gnucash on your main 
> system, obviously it won't find the config data stored in your VM. If you 
> would like gnucash to redo the config data conversion for you, you'll have to
> 1. copy everything from .gnucash/ in your VM to .gnucash/ on your main system
> 2. delete .local/share/gnucash and .config/gnucash from your main system
> 3. start gnucash
> 
> As others have noted, if that still crashes, we're need more details to 
> determine the root cause. A trace file would be useful [1] or if you know how 
> to use the gdb debugger tool, a backtrace usually holds more details still.
> 
> Regards,
> 
> Geert
> 
> [1] http://wiki.gnucash.org/wiki/Tracefile
> 
> 
>
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Re: [GNC] Gnucash crashes after upgrade

2019-08-26 Thread Geert Janssens
Op zaterdag 24 augustus 2019 20:17:50 CEST schreef gnuca...@skewray.com:
> A year or two ago I was running Ubuntu 16.10. When I upgraded to the next
> Ubuntu version, Gnucash did some moving and reformatting of my config files.
> When I ran Gnucash, it would hang up inside any register and crash.  I
> 'solved' the problem by running 2.6.12 in Virtualbox on Ubuntu 16.04, which
> is what I've been doing ever since.  Ubuntu has upgraded a few times, and
> the issue persists.  The current version that still doesn't work is Gnucash
> 3.4.
> 
> Is this a known issue? Is ther a previous thread in this list that addresses
> this?  If not, how would I go about starting to debug the issue?
> 
> Places where config files seem to be:
> .config/gnucash
> .gconf/apps/gnucash
> .gnucash/books/Gnucash
> .local/share/gnucash/books
> I don't know which of these is from before the conversion and which are new.
> The problem might also be in a library, I guess.

A few more bits that were omitted or glossed over in the other responses:

.gconf/apps/gnucash predates even gnucash 2.6. If you have no intention to 
rerun gnucash 2.4, you can safely remove this.
Of the others
.gnucash/ is the config directory used by gnucash2.6
.config/gnucash and .local/share/gnucash are used by gnucash 3.x

If you have been running gnucash in a VM, and now run gnucash on your main 
system, obviously it won't find the config data stored in your VM. If you 
would like gnucash to redo the config data conversion for you, you'll have to
1. copy everything from .gnucash/ in your VM to .gnucash/ on your main system
2. delete .local/share/gnucash and .config/gnucash from your main system
3. start gnucash

As others have noted, if that still crashes, we're need more details to 
determine the root cause. A trace file would be useful [1] or if you know how 
to use the gdb debugger tool, a backtrace usually holds more details still.

Regards,

Geert

[1] http://wiki.gnucash.org/wiki/Tracefile


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Re: [GNC] Gnucash crashes after upgrade

2019-08-24 Thread David Cousens
Brian 

GnuCash configuration locations changed between the last 2.6 version and the
3.x versions. Details are given here
https://wiki.gnucash.org/wiki/Configuration_Locations of the locations for
the current version and the 2.6 series. The files should have been copied
from one location to the new location on the first run of a v3.x instance
but files for saved reports were copied across but not always renamed to the
name the v3.x versions expected . there is a lot of discussion re this
around the release of V3.1, 3.2 etc in the archives.

David Cousens




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Re: [GNC] Gnucash crashes after upgrade

2019-08-24 Thread Tommy Trussell
On Sat, Aug 24, 2019 at 2:06 PM Brian M. Sutin  wrote:

> Ubuntu is now up to 18.10 "Cosmic Cuttlefish." Apparently Ubuntu doesn't
> make much effort to get the most recent Gnucash.
>

You're not on the latest Ubuntu (which is currently 19.04 "Disco," and in a
few weeks will be 19.10 "Eoan"). However upgrading Ubuntu will only get you
up to GnuCash 3.4 unless you build it yourself or get it from somewhere
else.

https://wiki.gnucash.org/wiki/Ubuntu

HOWEVER hold off on upgrading Ubuntu until you are sure you don't have a
problem with your GnuCash data file.

[By the way, Ubuntu gets its GnuCash via Debian, and the one volunteer who
puts the package into Debian is behind on packaging. Fortunately it looks
like he packaged GnuCash 3.6 for Debian, but it won't make it into Ubuntu
until next year.]

I am still thinking that way-back-when Gnucash copied my files config
> stupid, and having a more recent version try again may solve the problem.
>

If your configuration files have gotten corrupted I don't know whether
upgrading GnuCash will necessarily help. Fortunately as long as you have a
good backup of your data file you can probably move the bad config files
out of the way and let GnuCash re-create them. I believe the only thing
that gets stored in your configuration files that you might lose
permanently is your customized reports.

1) First of all make sure you have good backups of your GnuCash data.

2) Some of the older 2.6.x GnuCash packages on Ubuntu had a bug that was
easily worked around by installing the package python-gnucash so that's the
first thing I would suggest. I doubt that's your issue but it's easy to
install and it can't hurt.

3) To help diagnose the exact crash, open a terminal in Ubuntu and type
 gnucash
and report back here what error messages get printed on the terminal when
it crashes.


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Re: [GNC] Gnucash crashes after upgrade

2019-08-24 Thread Adrien Monteleone
Ubuntu grabs the current version when they set their freeze for a release. 
Newer releases are not backported by the Ubuntu team. (I think there are some 
technical reasons for the holdup)

As for the config issue, the 3.x series changed some config locations to make 
them more sane across platforms and newer versions. The first 3.x version you 
installed *should* have migrated them for you to the new locations, but that 
didn’t work out for everyone.

To fix the problem, you can manually move the appropriate files to their new 
intended home(s).

Check the wiki FAQ about this as well as do a list search over the last year or 
so since there were several threads on the topic.

Regards,
Adrien

> On Aug 24, 2019 w34d236, at 2:02 PM, Brian M. Sutin  
> wrote:
> 
> Ubuntu is now up to 18.10 "Cosmic Cuttlefish." Apparently Ubuntu doesn't make 
> much effort to get the most recent Gnucash.
> 
> I am still thinking that way-back-when Gnucash copied my files config stupid, 
> and having a more recent version try again may solve the problem.
> 
> --
> Brian M. Sutin
> gnuca...@skewray.com


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Re: [GNC] Gnucash crashes after upgrade

2019-08-24 Thread Stephen M. Butler
Ubuntu 19.04 is out and that is what I have.

Go to this folder on my Google drive: 
https://drive.google.com/open?id=1j58hHK_2lAKyNhlC4ZNoSNCfuI5Dqc7R
It will have .deb files for v3.4 and v3.5 compiled on Ubuntu 18.10. 
I've heard they work well with 18.04 also.

I have v 3.5 and v3.6 compiled under 19.04 at this location: 
https://drive.google.com/open?id=1-7R0nd6SjgPGNLkdcL_t503KbhLnKVW0

Sorry, I've been too busy with summer projects to get the PPA up and
working.

--Steve


On 8/24/19 12:02 PM, Brian M. Sutin wrote:
> Ubuntu is now up to 18.10 "Cosmic Cuttlefish." Apparently Ubuntu doesn't make 
> much effort to get the most recent Gnucash.
>
> I am still thinking that way-back-when Gnucash copied my files config stupid, 
> and having a more recent version try again may solve the problem.
>
> --
>  Brian M. Sutin
>  gnuca...@skewray.com
>
>
>
> On Sat, Aug 24, 2019, at 11:46 AM, David Carlson wrote:
>> You mentioned that Ubuntu upgraded a few times. Does that mean that you are 
>> no longer on release 16.04?
>> That release is very stale today.
>> If not 16.04, what release are you on?
>>
>> There is currently a flatpak release of GnuCash 3.6 available, but it has 
>> limitations that makes it unsuited for some users.
>>
>> Release 3.7 should be coming out next month, but how and when it will be 
>> available for whichever Linux version you are running now may be later.
>>
>> David Carlson 
>>
>>
>>
>> On Sat, Aug 24, 2019, 1:20 PM  wrote:
>>> A year or two ago I was running Ubuntu 16.10. When I upgraded to the next
>>>  Ubuntu version, Gnucash did some moving and reformatting of my config 
>>> files.
>>>  When I ran Gnucash, it would hang up inside any register and crash. I 
>>> 'solved'
>>>  the problem by running 2.6.12 in Virtualbox on Ubuntu 16.04, which is what 
>>> I've
>>>  been doing ever since. Ubuntu has upgraded a few times, and the issue
>>>  persists. The current version that still doesn't work is Gnucash 3.4.
>>>
>>>  Is this a known issue? Is ther a previous thread in this list that 
>>> addresses
>>>  this? If not, how would I go about starting to debug the issue?
>>>
>>>  Places where config files seem to be:
>>>  .config/gnucash
>>>  .gconf/apps/gnucash
>>>  .gnucash/books/Gnucash
>>>  .local/share/gnucash/books
>>>  I don't know which of these is from before the conversion and which are 
>>> new.
>>>  The problem might also be in a library, I guess.
>>>
>>>  ___
>>>  gnucash-user mailing list
>>> gnucash-user@gnucash.org
>>>  To update your subscription preferences or to unsubscribe:
>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
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>>> https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
>>>  -
>>>  Please remember to CC this list on all your replies.
>>>  You can do this by using Reply-To-List or Reply-All.
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-- 
Stephen M Butler, PMP, PSM
stephen.m.butle...@gmail.com
kg...@arrl.net
253-350-0166
---
GnuPG Fingerprint:  8A25 9726 D439 758D D846 E5D4 282A 5477 0385 81D8


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Re: [GNC] Gnucash crashes after upgrade

2019-08-24 Thread David Carlson
Simply grabbing the the current package in the Ubuntu repo might not be
adequate to reconnect the configuration files.  You may need to decide
whether you want that package or the recently available flatpak or perhaps
stay with 2.6.21, depending on you particular usage preferences.

In all of those cases refer to the FAQ to find out where to look for those
configuration files and how to put things back together.  The exception is
the flatpak, which is again different from other installs.  I think that is
in a state of flux as Flatpak is still a new entity and not well documented
on the GnuCash website yet.

Others here probably have more detailed information.

David Carlson

On Sat, Aug 24, 2019 at 2:04 PM Brian M. Sutin  wrote:

> Ubuntu is now up to 18.10 "Cosmic Cuttlefish." Apparently Ubuntu doesn't
> make much effort to get the most recent Gnucash.
>
> I am still thinking that way-back-when Gnucash copied my files config
> stupid, and having a more recent version try again may solve the problem.
>
> --
>   Brian M. Sutin
>   gnuca...@skewray.com
>
>
>
> On Sat, Aug 24, 2019, at 11:46 AM, David Carlson wrote:
>
> You mentioned that Ubuntu upgraded a few times.  Does that mean that you
> are no longer on release 16.04?
> That release is very stale today.
> If not 16.04, what release are you on?
>
> There is currently a flatpak release of GnuCash 3.6 available, but it has
> limitations that makes it unsuited for some users.
>
> Release 3.7 should be coming out next month, but how and when it will be
> available for whichever Linux version you are running now may be later.
>
> David Carlson
>
>
>
> On Sat, Aug 24, 2019, 1:20 PM  wrote:
>
> A year or two ago I was running Ubuntu 16.10. When I upgraded to the next
> Ubuntu version, Gnucash did some moving and reformatting of my config
> files.
> When I ran Gnucash, it would hang up inside any register and crash.  I
> 'solved'
> the problem by running 2.6.12 in Virtualbox on Ubuntu 16.04, which is what
> I've
> been doing ever since.  Ubuntu has upgraded a few times, and the issue
> persists.  The current version that still doesn't work is Gnucash 3.4.
>
> Is this a known issue? Is ther a previous thread in this list that
> addresses
> this?  If not, how would I go about starting to debug the issue?
>
> Places where config files seem to be:
> .config/gnucash
> .gconf/apps/gnucash
> .gnucash/books/Gnucash
> .local/share/gnucash/books
> I don't know which of these is from before the conversion and which are
> new.
> The problem might also be in a library, I guess.
>
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Re: [GNC] Gnucash crashes after upgrade

2019-08-24 Thread David Carlson
You mentioned that Ubuntu upgraded a few times.  Does that mean that you
are no longer on release 16.04?
That release is very stale today.
If not 16.04, what release are you on?

There is currently a flatpak release of GnuCash 3.6 available, but it has
limitations that makes it unsuited for some users.

Release 3.7 should be coming out next month, but how and when it will be
available for whichever Linux version you are running now may be later.

David Carlson



On Sat, Aug 24, 2019, 1:20 PM  wrote:

> A year or two ago I was running Ubuntu 16.10. When I upgraded to the next
> Ubuntu version, Gnucash did some moving and reformatting of my config
> files.
> When I ran Gnucash, it would hang up inside any register and crash.  I
> 'solved'
> the problem by running 2.6.12 in Virtualbox on Ubuntu 16.04, which is what
> I've
> been doing ever since.  Ubuntu has upgraded a few times, and the issue
> persists.  The current version that still doesn't work is Gnucash 3.4.
>
> Is this a known issue? Is ther a previous thread in this list that
> addresses
> this?  If not, how would I go about starting to debug the issue?
>
> Places where config files seem to be:
> .config/gnucash
> .gconf/apps/gnucash
> .gnucash/books/Gnucash
> .local/share/gnucash/books
> I don't know which of these is from before the conversion and which are
> new.
> The problem might also be in a library, I guess.
>
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[GNC] Gnucash crashes after upgrade

2019-08-24 Thread gnucash3
A year or two ago I was running Ubuntu 16.10. When I upgraded to the next
Ubuntu version, Gnucash did some moving and reformatting of my config files.
When I ran Gnucash, it would hang up inside any register and crash.  I 'solved'
the problem by running 2.6.12 in Virtualbox on Ubuntu 16.04, which is what I've
been doing ever since.  Ubuntu has upgraded a few times, and the issue
persists.  The current version that still doesn't work is Gnucash 3.4.

Is this a known issue? Is ther a previous thread in this list that addresses
this?  If not, how would I go about starting to debug the issue?

Places where config files seem to be:
.config/gnucash
.gconf/apps/gnucash
.gnucash/books/Gnucash
.local/share/gnucash/books
I don't know which of these is from before the conversion and which are new.
The problem might also be in a library, I guess.

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