Re: [GNC] Troubleshooting and/or database repair

2022-10-06 Thread Adrien Monteleone

Glad to hear you don't need to reinstall the entire system!

Now, to troubleshoot the OneDrive problem...

I don't use it, so sorry if I can't be of further help, but I'm sure 
others here on the list do and might be able to assist.


Search the list archives for 'OneDrive' and you might find some threads 
that could shed light on the issue.


Regards,
Adrien

On 10/6/22 1:51 PM, Jim Kolodziej wrote:

Okay based on your question I copied the database to a thumb drive (was on
OneDrive). Problem disappeared.



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Re: [GNC] Troubleshooting and/or database repair

2022-10-06 Thread Jim Kolodziej
Okay based on your question I copied the database to a thumb drive (was on
OneDrive). Problem disappeared.

Thanks.


On Thu, Oct 6, 2022 at 2:18 PM Adrien Monteleone <
adrien.montele...@lusfiber.net> wrote:

> If you try to add a transaction with a split to a non-existent account,
> do you get the option to create that account?
>
> If so, and you choose to create it, does the new-account window show up?
>
> And one additional 'environment' question:
>
> Is this a local file, or stored on an external/network/cloud drive? (and
> if 'cloud' is this via Dropbox or some other service? or your own direct
> connection with no intervening apps?)
>
> Regards,
> Adrien
>
> On 10/5/22 5:51 PM, Jim Kolodziej wrote:
> > No I can add transactions to existing accounts etc but can’t add a new
> > account or edit an existing account
>
>
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Re: [GNC] Troubleshooting and/or database repair

2022-10-06 Thread Adrien Monteleone
If you try to add a transaction with a split to a non-existent account, 
do you get the option to create that account?


If so, and you choose to create it, does the new-account window show up?

And one additional 'environment' question:

Is this a local file, or stored on an external/network/cloud drive? (and 
if 'cloud' is this via Dropbox or some other service? or your own direct 
connection with no intervening apps?)


Regards,
Adrien

On 10/5/22 5:51 PM, Jim Kolodziej wrote:

No I can add transactions to existing accounts etc but can’t add a new
account or edit an existing account



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Re: [GNC] Troubleshooting and/or database repair

2022-10-05 Thread Jim Kolodziej
4.12 gnucash
No known cause.
Windows 11

I tried to uninstall gnucash and reinstall problem is still there.   I was
hoping someone could provide me instructions on how to be sure all residual
files and registry entries to remove to ensure gnucash is completely off my
system before reinstalling.

Then maybe a reinstall would work???

On Wed, Oct 5, 2022 at 8:30 PM Liz Dodd  wrote:

> On Wed, 5 Oct 2022 18:11:37 -0400
>  wrote:
>
> > When I click on add an account or edit an account nothing happens.  I
> > presume something got corrupted in the database or the install?  How
> > to repair please?
> >
> >
> >
> > Thanks
> >
> >
> >
>
> Can you please advise
> Version of Gnucash
>
> Operating System
>
> New install or upgrade
>
> If upgrade, from which version
>
> When this started to happen
> eg no known cause
> upgrade of computer operating system
> upgrade of Gnucash
>
>
> Liz
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Re: [GNC] Troubleshooting and/or database repair

2022-10-05 Thread Liz Dodd
On Wed, 5 Oct 2022 18:11:37 -0400
 wrote:

> When I click on add an account or edit an account nothing happens.  I
> presume something got corrupted in the database or the install?  How
> to repair please?
> 
>  
> 
> Thanks
> 
>  
>

Can you please advise
Version of Gnucash

Operating System

New install or upgrade

If upgrade, from which version

When this started to happen
eg no known cause
upgrade of computer operating system
upgrade of Gnucash


Liz
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Re: [GNC] Troubleshooting and/or database repair

2022-10-05 Thread Jim Kolodziej
If I select “new” under file like I’m trying to create a new database I get
the main screen but I can’t do anything like create accounts or anything.
I can’t even ‘X’ out of the window.   It’s basically frozen.


On Wed, Oct 5, 2022 at 6:51 PM Jim Kolodziej  wrote:

> No I can add transactions to existing accounts etc but can’t add a new
> account or edit an existing account
>
> On Wed, Oct 5, 2022 at 6:47 PM R Losey  wrote:
>
>> The only thing I can think about offhand is that you somehow have a
>> read-only version open??
>>
>> On Wed, Oct 5, 2022 at 5:12 PM  wrote:
>>
>>> When I click on add an account or edit an account nothing happens.  I
>>> presume something got corrupted in the database or the install?  How to
>>> repair please?
>>>
>>>
>>>
>>> Thanks
>>>
>>>
>>>
>>> ___
>>> gnucash-user mailing list
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>>
>>>
>>
>> --
>> _
>> Richard Losey
>> rlo...@gmail.com
>> Micah 6:8
>>
>
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Re: [GNC] Troubleshooting and/or database repair

2022-10-05 Thread Jim Kolodziej
No I can add transactions to existing accounts etc but can’t add a new
account or edit an existing account

On Wed, Oct 5, 2022 at 6:47 PM R Losey  wrote:

> The only thing I can think about offhand is that you somehow have a
> read-only version open??
>
> On Wed, Oct 5, 2022 at 5:12 PM  wrote:
>
>> When I click on add an account or edit an account nothing happens.  I
>> presume something got corrupted in the database or the install?  How to
>> repair please?
>>
>>
>>
>> Thanks
>>
>>
>>
>> ___
>> gnucash-user mailing list
>> gnucash-user@gnucash.org
>> To update your subscription preferences or to unsubscribe:
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>> Please remember to CC this list on all your replies.
>> You can do this by using Reply-To-List or Reply-All.
>
>
>>
>
> --
> _
> Richard Losey
> rlo...@gmail.com
> Micah 6:8
>
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Re: [GNC] Troubleshooting and/or database repair

2022-10-05 Thread R Losey
The only thing I can think about offhand is that you somehow have a
read-only version open??

On Wed, Oct 5, 2022 at 5:12 PM  wrote:

> When I click on add an account or edit an account nothing happens.  I
> presume something got corrupted in the database or the install?  How to
> repair please?
>
>
>
> Thanks
>
>
>
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-- 
_
Richard Losey
rlo...@gmail.com
Micah 6:8
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[GNC] Troubleshooting and/or database repair

2022-10-05 Thread jmybal
When I click on add an account or edit an account nothing happens.  I
presume something got corrupted in the database or the install?  How to
repair please?

 

Thanks

 

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