Hello, James Baxter:
On 2023-05-11 10:55, James Baxter via gnucash-user wrote:
As I am James Baxter, email address is kangaro...@yahoo.com. I am looking at
the bank statement and have a bank service charge. It is not listen in the
statement. as I must be charded for it. So when I add it to the line. it dont
seen to work.I am looking to use the screen that said is there a bank interset.
I tsaid you cant send it to the same account. it is coming up with credit to
credit. so that dont work for me.
HelpJames Baxter
I am confident that people on this list would like to help, but it is
not clear to me what you mean in your message.
1. You included a screen grab, which helpful, but the most interesting
part of the GnuCash UI in the image is obscured by a file save dialogue.
It will help for you to redo the screen grab, but make sure there is no
file save dialogue in the image, just GnuCash UI.
2. You say, "I am looking at the bank statement", but it appears from
the screen grab that you are working with a credit card account. In
GnuCash, accounts related to credit cards behave differently in some
important ways from accounts related to bank savings and chequing
accounts. Is the statement you are describing a bank account statement
or a credit card statement.
3. You say, "…have a bank service charge. It is not listen in the
statement. as I must be charded for it." I believe that when you say
"it" here, you mean the bank service charge. Are you saying that there
is a bank service charge, and that the bank service charge is not listed
in the statement, and the reason that the charge is not listed is that
you must be charged for the bank service charge? I don't understand
what you mean. Maybe try rewording your situation without using the word
"it". That will help you be more explicit in describing your situation.
4. You say, "…I am looking to use the screen that said is there a bank
interset." When you say "the screen", I think you mean a dialogue box in
the GnuCash UI, but I don't know which dialogue box you are referring
to. Dialogue boxes have a title at the top. It would perhaps be clearer
if you would use that title in your explanation.
5. You say, "…I tsaid you cant send it to the same account. it is
coming up with credit to credit." You are using the word "it" three
times there. I am not sure what you are referring to with the word "it".
I suspect that you are referring to different things each time you
re-use the word "it". Again, maybe try rewording your situation without
using the word "it".
I hope this is helpful to you in making your situation understood, and
getting assistance from someone on this list.
Best regards,
—Jim DeLaHunt
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