On Sat, Jan 12, 2019 at 11:57 AM Alan via gnucash-user <
gnucash-user@gnucash.org> wrote:
> Hi, have used 2.6 version, then tried to update to 3.3, an 3.4. But when
> try to open gnucash, I get the following;What do i need to do to get it to
> work? This is on a laptop with windows 7 professional.thanks for the
> help alan
>
For those who didn't see the screenshot of the message, it says:
> "The procedure entry point InflateValidate could not be located in the
> dynamic link library zlib1.dll."
Did the installer remove the old version of GnuCash when you upgraded? Try
uninstalling and then installing the new version. (Someone with more
experience than I can weigh in on whether you should use an uninstall
utility such as the free Revo Uninstaller.)
Also go to http://www.gnucash.org/ and follow the link on the home page and
be sure you're installing a good copy of the official application.
Occasionally files can get corrupted while downloading. Also if it came
from an unofficial source it's possible someone modified it.
I rarely use Windows, so please be sure to reply to the list and let
everyone know what worked (or not).
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