Re: [GNC] GnuCash 5.5 Windows 11 crashing when running reports

2024-01-06 Thread john
Yes, it's a Windows-only problem.

Regards,
John Ralls


> On Jan 5, 2024, at 20:12, Jediator  wrote:
> 
> Does it mean that this won't be an issue for MacOS users? No report crash for 
> running GnuCash on Mac?  Thanks!
> 
> On 1/5/24 11:36 AM, john wrote:
>> No need to troubleshoot, that's already been done. This is 
>> https://bugs.gnucash.org/show_bug.cgi?id=799167, and is caused by a crash in 
>> WebKit's Javascript engine. I've been trying, so far without success, to get 
>> a build of WebKit on Windows with enough debugging symbols to show me the 
>> problem. WebKitGtk dropped support for Windows 9 years ago so I can't ask 
>> them for help.
>> 
>> Regards,
>> John Ralls
>> 
>> 
>>> On Jan 5, 2024, at 06:44, Leland Webb  
>>> wrote:
>>> 
>>> Hopefully this is the right way to ask for help with this issue.
>>> 
>>> I've been out of the office for a couple weeks, and coming back in today I
>>> entered a bunch of bills into our GnuCash books. At one point, I needed to
>>> confirm some details about the payment history of a vendor, I opened the
>>> Vendor Report tab, which opened fine, but didn't have any data, as there
>>> was no vendor selected. Went into options, selected a vendor, and when I
>>> clicked 'Apply" GnuCash hung for about half a second with a white screen
>>> before crashing without any error message.
>>> 
>>> This happens semi-often, so I reloaded and tried again with the same
>>> result. After trying a few other reports, it seems that the GnuCash is
>>> crashing in the same manner when I try to run *any* report that generates
>>> any data.
>>> 
>>> I've tried opening backups from a month ago (when this was definitely
>>> working) and they fail in the same way.
>>> 
>>> I'm not all that sophisticated when it comes to trouble shooting this sort
>>> of thing, so if anyone has any guidance to get me started, I would be most
>>> appreciative!
>>> 
>>> -- 
>>> Leland Webb
>>> ___
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Re: [GNC] GnuCash 5.5 Windows 11 crashing when running reports

2024-01-05 Thread Jediator
Does it mean that this won't be an issue for MacOS users? No report 
crash for running GnuCash on Mac?  Thanks!


On 1/5/24 11:36 AM, john wrote:

No need to troubleshoot, that's already been done. This is 
https://bugs.gnucash.org/show_bug.cgi?id=799167, and is caused by a crash in 
WebKit's Javascript engine. I've been trying, so far without success, to get a 
build of WebKit on Windows with enough debugging symbols to show me the 
problem. WebKitGtk dropped support for Windows 9 years ago so I can't ask them 
for help.

Regards,
John Ralls



On Jan 5, 2024, at 06:44, Leland Webb  wrote:

Hopefully this is the right way to ask for help with this issue.

I've been out of the office for a couple weeks, and coming back in today I
entered a bunch of bills into our GnuCash books. At one point, I needed to
confirm some details about the payment history of a vendor, I opened the
Vendor Report tab, which opened fine, but didn't have any data, as there
was no vendor selected. Went into options, selected a vendor, and when I
clicked 'Apply" GnuCash hung for about half a second with a white screen
before crashing without any error message.

This happens semi-often, so I reloaded and tried again with the same
result. After trying a few other reports, it seems that the GnuCash is
crashing in the same manner when I try to run *any* report that generates
any data.

I've tried opening backups from a month ago (when this was definitely
working) and they fail in the same way.

I'm not all that sophisticated when it comes to trouble shooting this sort
of thing, so if anyone has any guidance to get me started, I would be most
appreciative!

--
Leland Webb
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Re: [GNC] GnuCash 5.5 Windows 11 crashing when running reports

2024-01-05 Thread john
No need to troubleshoot, that's already been done. This is 
https://bugs.gnucash.org/show_bug.cgi?id=799167, and is caused by a crash in 
WebKit's Javascript engine. I've been trying, so far without success, to get a 
build of WebKit on Windows with enough debugging symbols to show me the 
problem. WebKitGtk dropped support for Windows 9 years ago so I can't ask them 
for help.

Regards,
John Ralls


> On Jan 5, 2024, at 06:44, Leland Webb  wrote:
> 
> Hopefully this is the right way to ask for help with this issue.
> 
> I've been out of the office for a couple weeks, and coming back in today I
> entered a bunch of bills into our GnuCash books. At one point, I needed to
> confirm some details about the payment history of a vendor, I opened the
> Vendor Report tab, which opened fine, but didn't have any data, as there
> was no vendor selected. Went into options, selected a vendor, and when I
> clicked 'Apply" GnuCash hung for about half a second with a white screen
> before crashing without any error message.
> 
> This happens semi-often, so I reloaded and tried again with the same
> result. After trying a few other reports, it seems that the GnuCash is
> crashing in the same manner when I try to run *any* report that generates
> any data.
> 
> I've tried opening backups from a month ago (when this was definitely
> working) and they fail in the same way.
> 
> I'm not all that sophisticated when it comes to trouble shooting this sort
> of thing, so if anyone has any guidance to get me started, I would be most
> appreciative!
> 
> -- 
> Leland Webb
> ___
> gnucash-user mailing list
> gnucash-user@gnucash.org
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> -
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.

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