Re: [GNC] Ver 5.5 for Windows import issue

[Paul Kroitor]

Current theory:

- I use Outlook (the app, not the service) on my desktops as an email
client. Recently I've had it open on a couple of different desktops due to
visitors staying in my office / guest bedroom.

- Also recently, Outlook has started sharing filters / rules etc via one's
Microsoft cloud account.

- I have a rule moving all incoming messages with [GNC] in the subject to a
specific folder.

My theory is that both instances are fast enough to see the message in the
inbox and move it to the specific folder. I have turned off Outlook on one
of the desktops and see if the issue goes away.

Will report result,
Paul

-Original Message-
From: gnucash-user  On
Behalf Of Paul Kroitor
Sent: Monday, January 1, 2024 2:05 PM
To: adrien.montele...@lusfiber.net; gnucash-u...@lists.gnucash.org
Subject: Re: [GNC] Ver 5.5 for Windows import issue

I have been getting duplicates of most, but not all, messages since 3AM
Saturday EST. Since around 9pm Saturday EST all messages are duplicated.

Paul

-Original Message-
From: gnucash-user  On
Behalf Of Adrien Monteleone
Sent: Sunday, December 31, 2023 3:40 PM
To: gnucash-u...@lists.gnucash.org
Subject: Re: [GNC] Ver 5.5 for Windows import issue

Gyle,

Your messages are not appearing twice for me. You may want to log in to your
GnuCash Mailman account and adjust the preference for mailing yourself a
copy of your own messages. Alternatively, turn off saving a copy of sent
messages in your e-mail client, but you may not want that for all messages
for that e-mail account, so doing so in your Mailman preferences is likely
the best solution.

Regards,
Adrien

On 12/31/23 10:20 AM, Gyle McCollam wrote:
> As an aside, I see that on my email, outlook.com, all my messages and
replies appear twice.  Is that happening when you see them and if so, do you
know how to fix that?

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Re: [GNC] Ver 5.5 for Windows import issue

[Paul Kroitor]

I have been getting duplicates of most, but not all, messages since 3AM
Saturday EST. Since around 9pm Saturday EST all messages are duplicated.

Paul

-Original Message-
From: gnucash-user  On
Behalf Of Adrien Monteleone
Sent: Sunday, December 31, 2023 3:40 PM
To: gnucash-u...@lists.gnucash.org
Subject: Re: [GNC] Ver 5.5 for Windows import issue

Gyle,

Your messages are not appearing twice for me. You may want to log in to your
GnuCash Mailman account and adjust the preference for mailing yourself a
copy of your own messages. Alternatively, turn off saving a copy of sent
messages in your e-mail client, but you may not want that for all messages
for that e-mail account, so doing so in your Mailman preferences is likely
the best solution.

Regards,
Adrien

On 12/31/23 10:20 AM, Gyle McCollam wrote:
> As an aside, I see that on my email, outlook.com, all my messages and
replies appear twice.  Is that happening when you see them and if so, do you
know how to fix that?

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Re: [GNC] Ver 5.5 for Windows import issue

[Adrien Monteleone]

Gyle,

Your messages are not appearing twice for me. You may want to log in to 
your GnuCash Mailman account and adjust the preference for mailing 
yourself a copy of your own messages. Alternatively, turn off saving a 
copy of sent messages in your e-mail client, but you may not want that 
for all messages for that e-mail account, so doing so in your Mailman 
preferences is likely the best solution.


Regards,
Adrien

On 12/31/23 10:20 AM, Gyle McCollam wrote:

As an aside, I see that on my email, outlook.com, all my messages and replies 
appear twice.  Is that happening when you see them and if so, do you know how 
to fix that?


___
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Re: [GNC] Ver 5.5 for Windows import issue

[Kalpesh Patel]

For number of the CC issuers, I've observed that that there is subtle changes 
to the description in last few months which differs from what was provided 
previously. I am seeing this when I download it for entire year and try to 
reimport it to validate that all transactions are accounted for. What I have 
seen is that the date (or part their-of) is appended that is way far out on 
right side that might not be visible in the importer screen. Also there is a 
very good chance that the CC issuer re-did the description text as part of 
migration and/or merger which will throw off the confidence for the matcher. 

-Original Message-
From: Gyle McCollam  
Sent: Sunday, December 31, 2023 11:20 AM
To: David Carlson 
Cc: Gnucash Users 
Subject: Re: [GNC] Ver 5.5 for Windows import issue

Sorry it took so long to get back to you, but I've been away.  It is possible 
some of the settings you mentioned have been changed, but I'm not sure.  Do you 
have info for all the default settings, so I can reset?  I know some of them 
are in the tips that pop up and I can change them, but some of the others don't 
say.

As an aside, I see that on my email, outlook.com, all my messages and replies 
appear twice.  Is that happening when you see them and if so, do you know how 
to fix that?


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@gyleshomes.com>   email


From: David Carlson 
Sent: Saturday, December 30, 2023 3:46 PM
To: Gyle McCollam 
Cc: Gnucash Users 
Subject: Re: [GNC] Ver 5.5 for Windows import issue

Is it possible that any of the settings on the Edit Preferences Import page 
have changed from your previous settings?

On Sat, Dec 30, 2023 at 2:11 PM Gyle McCollam 
mailto:gmccol...@live.com>> wrote:
Just tried importing information into my checking account and it exhibits the 
same strange behavior I mentioned with my cc account (different financial 
institutions).  Namely, it wants to add all the transactions as new, but when I 
click on (c)lear it finds the matching transaction.  I don't know what changed 
in the importer, but it was functioning correctly before the upgrade to 5.5.  
However, going back to 5.3 doesn't solve the issue.  It was working fine for 
years and I thought the problem was with Citi Bank, but now that it is 
functioning the same with a different institution, I think it must be GC 
related.  I'll be curious, now that we are at the end of a month, if other 
users are experiencing the same issue.


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@gyleshomes.com>   email


From: David Carlson 
mailto:david.carlson@gmail.com>>
Sent: Saturday, December 23, 2023 4:36 PM
To: Gyle McCollam mailto:gmccol...@live.com>>
Cc: Gnucash Users mailto:gnucash-user@gnucash.org>>
Subject: Re: [GNC] Ver 5.5 for Windows import issue

There is a bit of a learning curve with the process of importing files into 
GnuCash, and a major part of it is learning how GnuCash reacts to the 
particular text that the financial institution uses in the file.  I have found 
that I need to treat files from different banks quite differently.  One FI even 
reverses the signs of purchases vs payments compared to the rest of the world 
(even from other merchants using the same credit card servicer) in their OFX 
files.

OFX/QFX, and QIF files all use the generic importer for the bulk of the import 
process and CSV imports use a different process depending the purpose of the 
import.

If you find that there are any quirks that appear to be wrong or strange come 
back here with specific questions.



On Sat, Dec 23, 2023 at 12:37 PM Gyle McCollam 
mailto:gmccol...@live.com>> wrote:
When I reached the end of the import file and continued to the reconciliation 
it eliminated all the duplicates and left only the original transactions.  So, 
I don't know what was going on, but the end result was normal?


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@gyleshomes.com>   email


From: David Carlson 
mailto:david.carlson@gmail.com>>
Sent: Saturday, December 23, 2023 12:25 PM
To: Gyle McCollam mailto:gmccol...@live.com>>
Cc: Gnucash Users mailto:gnucash-user@gnucash.org>>
Subject: Re: [GNC] Ver 5.5 for Windows import issue

Just for the record, was that a qif import or ofx?



On Sat, Dec 23, 2023, 11:09 AM Gyle McCollam 
mailto:gmccol...@live.com>> wrote:
Just downloaded 5.5 for win 11.  Tried to import my cc info and the import 
wanted to add EVERY transaction as new.  When I clicked on (c)lear it found the 
matching transaction, but still was importing as new, which caused it to double 
everything.  I am reinstalling 5.3 until I can find out what is wrong.


Thank You,

Gyle McCollam

Gyle McColla

Re: [GNC] Ver 5.5 for Windows import issue

[Gyle McCollam]

David,
I have reset the setting to those shown in the help screen for the importer.  I 
will see if that clears my issue on my next import.  That should be in the next 
2 weeks.  Thank you for the guidance.


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@gyleshomes.com>   email


From: David Carlson 
Sent: Saturday, December 30, 2023 3:46 PM
To: Gyle McCollam 
Cc: Gnucash Users 
Subject: Re: [GNC] Ver 5.5 for Windows import issue

Is it possible that any of the settings on the Edit Preferences Import page 
have changed from your previous settings?

On Sat, Dec 30, 2023 at 2:11 PM Gyle McCollam 
mailto:gmccol...@live.com>> wrote:
Just tried importing information into my checking account and it exhibits the 
same strange behavior I mentioned with my cc account (different financial 
institutions).  Namely, it wants to add all the transactions as new, but when I 
click on (c)lear it finds the matching transaction.  I don't know what changed 
in the importer, but it was functioning correctly before the upgrade to 5.5.  
However, going back to 5.3 doesn't solve the issue.  It was working fine for 
years and I thought the problem was with Citi Bank, but now that it is 
functioning the same with a different institution, I think it must be GC 
related.  I'll be curious, now that we are at the end of a month, if other 
users are experiencing the same issue.


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@gyleshomes.com>   email


From: David Carlson 
mailto:david.carlson@gmail.com>>
Sent: Saturday, December 23, 2023 4:36 PM
To: Gyle McCollam mailto:gmccol...@live.com>>
Cc: Gnucash Users mailto:gnucash-user@gnucash.org>>
Subject: Re: [GNC] Ver 5.5 for Windows import issue

There is a bit of a learning curve with the process of importing files into 
GnuCash, and a major part of it is learning how GnuCash reacts to the 
particular text that the financial institution uses in the file.  I have found 
that I need to treat files from different banks quite differently.  One FI even 
reverses the signs of purchases vs payments compared to the rest of the world 
(even from other merchants using the same credit card servicer) in their OFX 
files.

OFX/QFX, and QIF files all use the generic importer for the bulk of the import 
process and CSV imports use a different process depending the purpose of the 
import.

If you find that there are any quirks that appear to be wrong or strange come 
back here with specific questions.



On Sat, Dec 23, 2023 at 12:37 PM Gyle McCollam 
mailto:gmccol...@live.com>> wrote:
When I reached the end of the import file and continued to the reconciliation 
it eliminated all the duplicates and left only the original transactions.  So, 
I don't know what was going on, but the end result was normal?


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@gyleshomes.com>   email


From: David Carlson 
mailto:david.carlson@gmail.com>>
Sent: Saturday, December 23, 2023 12:25 PM
To: Gyle McCollam mailto:gmccol...@live.com>>
Cc: Gnucash Users mailto:gnucash-user@gnucash.org>>
Subject: Re: [GNC] Ver 5.5 for Windows import issue

Just for the record, was that a qif import or ofx?



On Sat, Dec 23, 2023, 11:09 AM Gyle McCollam 
mailto:gmccol...@live.com>> wrote:
Just downloaded 5.5 for win 11.  Tried to import my cc info and the import 
wanted to add EVERY transaction as new.  When I clicked on (c)lear it found the 
matching transaction, but still was importing as new, which caused it to double 
everything.  I am reinstalling 5.3 until I can find out what is wrong.


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@live.com><mailto:gmccol...@gyleshomes.com<mailto:gmccol...@gyleshomes.com>>
   email
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--
David Carlson


--
David Carlson
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Re: [GNC] Ver 5.5 for Windows import issue

[Gyle McCollam]

Sorry it took so long to get back to you, but I've been away.  It is possible 
some of the settings you mentioned have been changed, but I'm not sure.  Do you 
have info for all the default settings, so I can reset?  I know some of them 
are in the tips that pop up and I can change them, but some of the others don't 
say.

As an aside, I see that on my email, outlook.com, all my messages and replies 
appear twice.  Is that happening when you see them and if so, do you know how 
to fix that?


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@gyleshomes.com>   email


From: David Carlson 
Sent: Saturday, December 30, 2023 3:46 PM
To: Gyle McCollam 
Cc: Gnucash Users 
Subject: Re: [GNC] Ver 5.5 for Windows import issue

Is it possible that any of the settings on the Edit Preferences Import page 
have changed from your previous settings?

On Sat, Dec 30, 2023 at 2:11 PM Gyle McCollam 
mailto:gmccol...@live.com>> wrote:
Just tried importing information into my checking account and it exhibits the 
same strange behavior I mentioned with my cc account (different financial 
institutions).  Namely, it wants to add all the transactions as new, but when I 
click on (c)lear it finds the matching transaction.  I don't know what changed 
in the importer, but it was functioning correctly before the upgrade to 5.5.  
However, going back to 5.3 doesn't solve the issue.  It was working fine for 
years and I thought the problem was with Citi Bank, but now that it is 
functioning the same with a different institution, I think it must be GC 
related.  I'll be curious, now that we are at the end of a month, if other 
users are experiencing the same issue.


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@gyleshomes.com>   email


From: David Carlson 
mailto:david.carlson@gmail.com>>
Sent: Saturday, December 23, 2023 4:36 PM
To: Gyle McCollam mailto:gmccol...@live.com>>
Cc: Gnucash Users mailto:gnucash-user@gnucash.org>>
Subject: Re: [GNC] Ver 5.5 for Windows import issue

There is a bit of a learning curve with the process of importing files into 
GnuCash, and a major part of it is learning how GnuCash reacts to the 
particular text that the financial institution uses in the file.  I have found 
that I need to treat files from different banks quite differently.  One FI even 
reverses the signs of purchases vs payments compared to the rest of the world 
(even from other merchants using the same credit card servicer) in their OFX 
files.

OFX/QFX, and QIF files all use the generic importer for the bulk of the import 
process and CSV imports use a different process depending the purpose of the 
import.

If you find that there are any quirks that appear to be wrong or strange come 
back here with specific questions.



On Sat, Dec 23, 2023 at 12:37 PM Gyle McCollam 
mailto:gmccol...@live.com>> wrote:
When I reached the end of the import file and continued to the reconciliation 
it eliminated all the duplicates and left only the original transactions.  So, 
I don't know what was going on, but the end result was normal?


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@gyleshomes.com>   email


From: David Carlson 
mailto:david.carlson@gmail.com>>
Sent: Saturday, December 23, 2023 12:25 PM
To: Gyle McCollam mailto:gmccol...@live.com>>
Cc: Gnucash Users mailto:gnucash-user@gnucash.org>>
Subject: Re: [GNC] Ver 5.5 for Windows import issue

Just for the record, was that a qif import or ofx?



On Sat, Dec 23, 2023, 11:09 AM Gyle McCollam 
mailto:gmccol...@live.com>> wrote:
Just downloaded 5.5 for win 11.  Tried to import my cc info and the import 
wanted to add EVERY transaction as new.  When I clicked on (c)lear it found the 
matching transaction, but still was importing as new, which caused it to double 
everything.  I am reinstalling 5.3 until I can find out what is wrong.


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@live.com><mailto:gmccol...@gyleshomes.com<mailto:gmccol...@gyleshomes.com>>
   email
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--
David Carlson


--
David Carlson
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Re: [GNC] Ver 5.5 for Windows import issue

[David Carlson]

Is it possible that any of the settings on the Edit Preferences Import page
have changed from your previous settings?

On Sat, Dec 30, 2023 at 2:11 PM Gyle McCollam  wrote:

> Just tried importing information into my checking account and it exhibits
> the same strange behavior I mentioned with my cc account (different
> financial institutions).  Namely, it wants to add all the transactions as
> new, but when I click on (c)lear it finds the matching transaction.  I
> don't know what changed in the importer, but it was functioning correctly
> before the upgrade to 5.5.  However, going back to 5.3 doesn't solve the
> issue.  It was working fine for years and I thought the problem was with
> Citi Bank, but now that it is functioning the same with a different
> institution, I think it must be GC related.  I'll be curious, now that we
> are at the end of a month, if other users are experiencing the same issue.
>
> Thank You,
>
> *Gyle McCollam*
>
> Gyle McCollam
>
> gmccol...@live.comemail
> --
> *From:* David Carlson 
> *Sent:* Saturday, December 23, 2023 4:36 PM
> *To:* Gyle McCollam 
> *Cc:* Gnucash Users 
> *Subject:* Re: [GNC] Ver 5.5 for Windows import issue
>
> There is a bit of a learning curve with the process of importing files
> into GnuCash, and a major part of it is learning how GnuCash reacts to the
> particular text that the financial institution uses in the file.  I have
> found that I need to treat files from different banks quite differently.
> One FI even reverses the signs of purchases vs payments compared to the
> rest of the world (even from other merchants using the same credit card
> servicer) in their OFX files.
>
> OFX/QFX, and QIF files all use the generic importer for the bulk of the
> import process and CSV imports use a different process depending the
> purpose of the import.
>
> If you find that there are any quirks that appear to be wrong or strange
> come back here with specific questions.
>
>
>
> On Sat, Dec 23, 2023 at 12:37 PM Gyle McCollam  wrote:
>
> When I reached the end of the import file and continued to the
> reconciliation it eliminated all the duplicates and left only the original
> transactions.  So, I don't know what was going on, but the end result was
> normal?
>
> Thank You,
>
> *Gyle McCollam*
>
> Gyle McCollam
>
> gmccol...@live.com            email
> ------
> *From:* David Carlson 
> *Sent:* Saturday, December 23, 2023 12:25 PM
> *To:* Gyle McCollam 
> *Cc:* Gnucash Users 
> *Subject:* Re: [GNC] Ver 5.5 for Windows import issue
>
> Just for the record, was that a qif import or ofx?
>
>
>
> On Sat, Dec 23, 2023, 11:09 AM Gyle McCollam  wrote:
>
> Just downloaded 5.5 for win 11.  Tried to import my cc info and the import
> wanted to add EVERY transaction as new.  When I clicked on (c)lear it found
> the matching transaction, but still was importing as new, which caused it
> to double everything.  I am reinstalling 5.3 until I can find out what is
> wrong.
>
>
> Thank You,
>
> Gyle McCollam
>
> Gyle McCollam
>
> gmccol...@live.com<mailto:gmccol...@gyleshomes.com>   email
> ___
> gnucash-user mailing list
> gnucash-user@gnucash.org
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> -
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.
>
>
>
> --
> David Carlson
>


-- 
David Carlson
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Re: [GNC] Ver 5.5 for Windows import issue

[Gyle McCollam]

Just tried importing information into my checking account and it exhibits the 
same strange behavior I mentioned with my cc account (different financial 
institutions).  Namely, it wants to add all the transactions as new, but when I 
click on (c)lear it finds the matching transaction.  I don't know what changed 
in the importer, but it was functioning correctly before the upgrade to 5.5.  
However, going back to 5.3 doesn't solve the issue.  It was working fine for 
years and I thought the problem was with Citi Bank, but now that it is 
functioning the same with a different institution, I think it must be GC 
related.  I'll be curious, now that we are at the end of a month, if other 
users are experiencing the same issue.


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@gyleshomes.com>   email


From: David Carlson 
Sent: Saturday, December 23, 2023 4:36 PM
To: Gyle McCollam 
Cc: Gnucash Users 
Subject: Re: [GNC] Ver 5.5 for Windows import issue

There is a bit of a learning curve with the process of importing files into 
GnuCash, and a major part of it is learning how GnuCash reacts to the 
particular text that the financial institution uses in the file.  I have found 
that I need to treat files from different banks quite differently.  One FI even 
reverses the signs of purchases vs payments compared to the rest of the world 
(even from other merchants using the same credit card servicer) in their OFX 
files.

OFX/QFX, and QIF files all use the generic importer for the bulk of the import 
process and CSV imports use a different process depending the purpose of the 
import.

If you find that there are any quirks that appear to be wrong or strange come 
back here with specific questions.



On Sat, Dec 23, 2023 at 12:37 PM Gyle McCollam 
mailto:gmccol...@live.com>> wrote:
When I reached the end of the import file and continued to the reconciliation 
it eliminated all the duplicates and left only the original transactions.  So, 
I don't know what was going on, but the end result was normal?


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@gyleshomes.com>   email


From: David Carlson 
mailto:david.carlson@gmail.com>>
Sent: Saturday, December 23, 2023 12:25 PM
To: Gyle McCollam mailto:gmccol...@live.com>>
Cc: Gnucash Users mailto:gnucash-user@gnucash.org>>
Subject: Re: [GNC] Ver 5.5 for Windows import issue

Just for the record, was that a qif import or ofx?



On Sat, Dec 23, 2023, 11:09 AM Gyle McCollam 
mailto:gmccol...@live.com>> wrote:
Just downloaded 5.5 for win 11.  Tried to import my cc info and the import 
wanted to add EVERY transaction as new.  When I clicked on (c)lear it found the 
matching transaction, but still was importing as new, which caused it to double 
everything.  I am reinstalling 5.3 until I can find out what is wrong.


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@live.com><mailto:gmccol...@gyleshomes.com<mailto:gmccol...@gyleshomes.com>>
   email
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--
David Carlson
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Re: [GNC] Ver 5.5 for Windows import issue

[David Carlson]

There is a bit of a learning curve with the process of importing files into
GnuCash, and a major part of it is learning how GnuCash reacts to the
particular text that the financial institution uses in the file.  I have
found that I need to treat files from different banks quite differently.
One FI even reverses the signs of purchases vs payments compared to the
rest of the world (even from other merchants using the same credit card
servicer) in their OFX files.

OFX/QFX, and QIF files all use the generic importer for the bulk of the
import process and CSV imports use a different process depending the
purpose of the import.

If you find that there are any quirks that appear to be wrong or strange
come back here with specific questions.



On Sat, Dec 23, 2023 at 12:37 PM Gyle McCollam  wrote:

> When I reached the end of the import file and continued to the
> reconciliation it eliminated all the duplicates and left only the original
> transactions.  So, I don't know what was going on, but the end result was
> normal?
>
> Thank You,
>
> *Gyle McCollam*
>
> Gyle McCollam
>
> gmccol...@live.comemail
> --
> *From:* David Carlson 
> *Sent:* Saturday, December 23, 2023 12:25 PM
> *To:* Gyle McCollam 
> *Cc:* Gnucash Users 
> *Subject:* Re: [GNC] Ver 5.5 for Windows import issue
>
> Just for the record, was that a qif import or ofx?
>
>
>
> On Sat, Dec 23, 2023, 11:09 AM Gyle McCollam  wrote:
>
> Just downloaded 5.5 for win 11.  Tried to import my cc info and the import
> wanted to add EVERY transaction as new.  When I clicked on (c)lear it found
> the matching transaction, but still was importing as new, which caused it
> to double everything.  I am reinstalling 5.3 until I can find out what is
> wrong.
>
>
> Thank You,
>
> Gyle McCollam
>
> Gyle McCollam
>
> gmccol...@live.com<mailto:gmccol...@gyleshomes.com>   email
> ___
> gnucash-user mailing list
> gnucash-user@gnucash.org
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> -
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.
>
>

-- 
David Carlson
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Re: [GNC] Ver 5.5 for Windows import issue

[Gyle McCollam]

When I reached the end of the import file and continued to the reconciliation 
it eliminated all the duplicates and left only the original transactions.  So, 
I don't know what was going on, but the end result was normal?


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@gyleshomes.com>   email


From: David Carlson 
Sent: Saturday, December 23, 2023 12:25 PM
To: Gyle McCollam 
Cc: Gnucash Users 
Subject: Re: [GNC] Ver 5.5 for Windows import issue

Just for the record, was that a qif import or ofx?



On Sat, Dec 23, 2023, 11:09 AM Gyle McCollam 
mailto:gmccol...@live.com>> wrote:
Just downloaded 5.5 for win 11.  Tried to import my cc info and the import 
wanted to add EVERY transaction as new.  When I clicked on (c)lear it found the 
matching transaction, but still was importing as new, which caused it to double 
everything.  I am reinstalling 5.3 until I can find out what is wrong.


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@live.com><mailto:gmccol...@gyleshomes.com<mailto:gmccol...@gyleshomes.com>>
   email
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Re: [GNC] Ver 5.5 for Windows import issue

[Gyle McCollam]

David,
Sorry, I got clled away and only have a minute now.  I downloaded the info in 
both OFX and QFX formats.  The OFX is *.ofx, but the other file shows no 
extension.  Reverting back to 5.3 didn't help, it exhibits the same behavior 
now.  It worked fine for a half dozen imports 2 weeks ago.  Maybe it is related 
to CitiBank?  Although GC is finding the matching transaction and creating the 
duplicate anyway.


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@gyleshomes.com>   email


From: David Carlson 
Sent: Saturday, December 23, 2023 12:25 PM
To: Gyle McCollam 
Cc: Gnucash Users 
Subject: Re: [GNC] Ver 5.5 for Windows import issue

Just for the record, was that a qif import or ofx?



On Sat, Dec 23, 2023, 11:09 AM Gyle McCollam 
mailto:gmccol...@live.com>> wrote:
Just downloaded 5.5 for win 11.  Tried to import my cc info and the import 
wanted to add EVERY transaction as new.  When I clicked on (c)lear it found the 
matching transaction, but still was importing as new, which caused it to double 
everything.  I am reinstalling 5.3 until I can find out what is wrong.


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@live.com><mailto:gmccol...@gyleshomes.com<mailto:gmccol...@gyleshomes.com>>
   email
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Re: [GNC] Ver 5.5 for Windows import issue

[David Carlson]

Just for the record, was that a qif import or ofx?



On Sat, Dec 23, 2023, 11:09 AM Gyle McCollam  wrote:

> Just downloaded 5.5 for win 11.  Tried to import my cc info and the import
> wanted to add EVERY transaction as new.  When I clicked on (c)lear it found
> the matching transaction, but still was importing as new, which caused it
> to double everything.  I am reinstalling 5.3 until I can find out what is
> wrong.
>
>
> Thank You,
>
> Gyle McCollam
>
> Gyle McCollam
>
> gmccol...@live.com   email
> ___
> gnucash-user mailing list
> gnucash-user@gnucash.org
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> -
> Please remember to CC this list on all your replies.
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