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Sancharnet was giving a lot of trouble with mailgroups last week. In
fact, I have started getting Goanet again only now. Many others I spoke
to have had a similar problem. What about others on Sancharnet?
Sorry if this issue has already been taken up in this forum and this is
repititive, but I wouldn't know, because I only started getting the
Goanet mails again yesterday.
Below is a letter written to Sancharnet. No reply as yet.
2nd Dec. 2004
To,
Internet Help Desk, BSNL,
Panjim
Dear Sir/Madam,
Since 25th Nov. till this afternoon, no messages have been coming
through to my Sancharnet email ID from any of the mailgroups on Yahoo
Groups. Enquiries with a number of other subscribers having sancharnet
email IDs reveal that they have been facing the same problem. Access to
the Yahoo Groups website (groups.yahoo.com) was also denied from the
Sancharnet server, and the message 'Gateway Error' kept popping up.
I have checked up on the Yahoo Groups website (using another ISP, since
Sancharnet was denying access) and examined all groups which I am
involved in moderating. All Sancharnet IDs subscribed to those
mailgroups were giving a 'Hard Bounce' since 25th Nov., indicating that
the Sancharnet server was rejecting those mails. (This problem seems to
have been largely restricted to Sancharnet IDs subscribed from Goa,
though I am not sure of this, and other IDs may have been affected.)
This problem is not restricted to Yahoo Groups alone -- messages from
Goanet to Sancharnet IDs have also been bouncing and I am following up
with the moderators of the mailgroup on this and will get back to you
with detailed information.
Since yesterday, I have repeatedly been phoning the Help Desk and trying
to get the matter sorted out. Since this afternoon, the blocking seems
to have been stopped. But, as a result, hundreds of subscribers to
mailgroups have lost out on a week's worth of messages. Further, due to
the Hard Bounce, many of the accounts have been automatically turned
off, creating additional work for moderators and subscribers in having
to turn them on again. The financial problems as well as the mental
tension and additional work created by this are extremely serious.
From all indications it appears that Sancharnet had deliberately blocked
all mails from Yahoo Groups and other selected mailgroups, and had also
blocked access to the Yahoo Groups website. The problems are too
consistent and too logical to have been the result of a random internet
error.
I request an urgent clarification from Sancharnet on this matter. If
messages were blocked to all Sancharnet subscribers or selectively to a
certain region or certain subscribers, I would like to know on what
authority such an arbitrary and illegal action was taken.
Yours sincerely,
Vidyadhar Gadgil
