[google-appengine] Re: Custom domains missing

2019-01-18 Thread 'Nicolas (Google Cloud Platform Support)' via Google App Engine


Hi Kota,

I can see that you opened a ticket 
 on Issue Tracker, as this is 
the right channel for technical issues such as the one you are experiencing 
I would recommend that you follow up on this thread instead of here.

Please note that Google Groups is intended for general discussion about 
Google Cloud products.

Thanks for your understanding. 


On Saturday, December 29, 2018 at 12:34:29 PM UTC-5, Srinivasu Kota wrote:
>
> almost 6 years back i have migrated my appengine app from xyz to xyz-hrd 
> (for example)
>
> as part of migration google didn't move custom domains to xyz-hrd, but 
> they are still present to xyz appid
>
> i found they are still present using gcloud command for xyz domain.
>
> gcloud app domain-mappings list
>
>
> i could not delete them as it gives this error
>
>
> ERROR: (gcloud.app.domain-mappings.delete) NOT_FOUND: The AppId that you are 
> looking for has been deleted
>
>
> but xyz-hrd doesn't list them as well..
>
>
> i need to add SSL certificate, how can i do that.
>
>
> also there is another unknown custom domain is added to my account not sure 
> who has added it, but i couldn't delete it even though i am owner of the 
> app-id
>
>
> please help me to fix this problem. I don't have any premium support. It 
> looks like it is problem of migration script few years ago and we have not 
> noticed it till now.
>
>
> Thanks
>
>
>

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Re: [google-appengine] Re: Custom domains missing

2019-01-10 Thread Srinivasu Kota
I ready tried, it gives same error, no permission to deleteI am owner
of the app, so I should be able to delete any domain weather it is created
by me or not right?

On Thu, Jan 10, 2019, 12:32 PM dangelot via Google App Engine <
google-appengine@googlegroups.com wrote:

> Maybe you can try to delete the domain by following:
> gcloud app domain-mappings delete DOMAIN [GCLOUD_WIDE_FLAG …]
>
> https://cloud.google.com/sdk/gcloud/reference/app/domain-mappings/delete
>
> On Thursday, January 10, 2019 at 1:26:39 PM UTC-5, dange...@google.com
> wrote:
>>
>> You might need to go through the domain activation process again before
>> deleting the domain.
>> Please, take a look in this case[1].
>>
>> [1]
>> https://serverfault.com/questions/812240/google-app-engine-remove-custom-domain
>>
>> On Wednesday, January 9, 2019 at 9:15:34 AM UTC-5, Srinivasu Kota wrote:
>>>
>>>
>>>
>>> On Tue, Jan 8, 2019 at 10:29 AM 'Katayoon (Cloud Platform Support)' via
>>> Google App Engine  wrote:
>>>
 You should have either the "roles/owner
 "
 or "roles/appengine.appAdmin
 "
 role to be able to configure your application.

>>> i have roles/owner for the appid cricwaves-hrd
>>>
>>>
 Make sure you are logged in with the proper account to your project and
 if the issue still persists,

>>>
>>> yes logged into proper account and issue still persists
>>>
>>>
 as mentioned before, you may raise a PRIVATE ticket via the Issue
 Tracker
 
  and
 provide us with your project id and full details on the issue you are
 experiencing for further investigation.

>>> i did create a issue tracker, but has no response yet.
>>>
 --
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Re: [google-appengine] Re: Custom domains missing

2019-01-10 Thread dangelot via Google App Engine
Maybe you can try to delete the domain by following:
gcloud app domain-mappings delete DOMAIN [GCLOUD_WIDE_FLAG …]

https://cloud.google.com/sdk/gcloud/reference/app/domain-mappings/delete

On Thursday, January 10, 2019 at 1:26:39 PM UTC-5, dange...@google.com 
wrote:
>
> You might need to go through the domain activation process again before 
> deleting the domain.
> Please, take a look in this case[1].
>
> [1] 
> https://serverfault.com/questions/812240/google-app-engine-remove-custom-domain
>
> On Wednesday, January 9, 2019 at 9:15:34 AM UTC-5, Srinivasu Kota wrote:
>>
>>
>>
>> On Tue, Jan 8, 2019 at 10:29 AM 'Katayoon (Cloud Platform Support)' via 
>> Google App Engine  wrote:
>>
>>> You should have either the "roles/owner 
>>> "
>>>  
>>> or "roles/appengine.appAdmin 
>>> " 
>>> role to be able to configure your application.
>>>
>> i have roles/owner for the appid cricwaves-hrd
>>  
>>
>>> Make sure you are logged in with the proper account to your project and 
>>> if the issue still persists, 
>>>
>>
>> yes logged into proper account and issue still persists
>>  
>>
>>> as mentioned before, you may raise a PRIVATE ticket via the Issue 
>>> Tracker 
>>> 
>>>  and 
>>> provide us with your project id and full details on the issue you are 
>>> experiencing for further investigation.
>>>
>> i did create a issue tracker, but has no response yet. 
>>
>>> -- 
>>> You received this message because you are subscribed to a topic in the 
>>> Google Groups "Google App Engine" group.
>>> To unsubscribe from this topic, visit 
>>> https://groups.google.com/d/topic/google-appengine/AFGtdBwRmDA/unsubscribe
>>> .
>>> To unsubscribe from this group and all its topics, send an email to 
>>> google-appengine+unsubscr...@googlegroups.com.
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>>> To view this discussion on the web visit 
>>> https://groups.google.com/d/msgid/google-appengine/b7adab07-cab9-469a-9197-981984b3afee%40googlegroups.com
>>>  
>>> 
>>> .
>>> For more options, visit https://groups.google.com/d/optout.
>>>
>>

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Re: [google-appengine] Re: Custom domains missing

2019-01-10 Thread dangelot via Google App Engine
You might need to go through the domain activation process again before 
deleting the domain.
Please, take a look in this case[1].

[1] 
https://serverfault.com/questions/812240/google-app-engine-remove-custom-domain

On Wednesday, January 9, 2019 at 9:15:34 AM UTC-5, Srinivasu Kota wrote:
>
>
>
> On Tue, Jan 8, 2019 at 10:29 AM 'Katayoon (Cloud Platform Support)' via 
> Google App Engine  wrote:
>
>> You should have either the "roles/owner 
>> "
>>  
>> or "roles/appengine.appAdmin 
>> " 
>> role to be able to configure your application.
>>
> i have roles/owner for the appid cricwaves-hrd
>  
>
>> Make sure you are logged in with the proper account to your project and 
>> if the issue still persists, 
>>
>
> yes logged into proper account and issue still persists
>  
>
>> as mentioned before, you may raise a PRIVATE ticket via the Issue Tracker 
>> 
>>  and 
>> provide us with your project id and full details on the issue you are 
>> experiencing for further investigation.
>>
> i did create a issue tracker, but has no response yet. 
>
>> -- 
>> You received this message because you are subscribed to a topic in the 
>> Google Groups "Google App Engine" group.
>> To unsubscribe from this topic, visit 
>> https://groups.google.com/d/topic/google-appengine/AFGtdBwRmDA/unsubscribe
>> .
>> To unsubscribe from this group and all its topics, send an email to 
>> google-appengine+unsubscr...@googlegroups.com.
>> To post to this group, send email to google-appengine@googlegroups.com.
>> Visit this group at https://groups.google.com/group/google-appengine.
>> To view this discussion on the web visit 
>> https://groups.google.com/d/msgid/google-appengine/b7adab07-cab9-469a-9197-981984b3afee%40googlegroups.com
>>  
>> 
>> .
>> For more options, visit https://groups.google.com/d/optout.
>>
>

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Re: [google-appengine] Re: Custom domains missing

2019-01-09 Thread Srinivasu Kota
On Tue, Jan 8, 2019 at 10:29 AM 'Katayoon (Cloud Platform Support)' via
Google App Engine  wrote:

> You should have either the "roles/owner
> "
> or "roles/appengine.appAdmin
> "
> role to be able to configure your application.
>
i have roles/owner for the appid cricwaves-hrd


> Make sure you are logged in with the proper account to your project and if
> the issue still persists,
>

yes logged into proper account and issue still persists


> as mentioned before, you may raise a PRIVATE ticket via the Issue Tracker
> 
>  and
> provide us with your project id and full details on the issue you are
> experiencing for further investigation.
>
i did create a issue tracker, but has no response yet.

> --
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> Google Groups "Google App Engine" group.
> To unsubscribe from this topic, visit
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> .
> To unsubscribe from this group and all its topics, send an email to
> google-appengine+unsubscr...@googlegroups.com.
> To post to this group, send email to google-appengine@googlegroups.com.
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> To view this discussion on the web visit
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> 
> .
> For more options, visit https://groups.google.com/d/optout.
>

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Re: [google-appengine] Re: Custom domains missing

2019-01-08 Thread 'Katayoon (Cloud Platform Support)' via Google App Engine
You should have either the "roles/owner 
"
 
or "roles/appengine.appAdmin 
" 
role to be able to configure your application. Make sure you are logged in 
with the proper account to your project and if the issue still persists, as 
mentioned before, you may raise a PRIVATE ticket via the Issue Tracker 
 
and 
provide us with your project id and full details on the issue you are 
experiencing for further investigation.

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Re: [google-appengine] Re: Custom domains missing

2019-01-04 Thread Srinivasu Kota
[image: image.png]

i am not able to add cricwaves.com and www.cricwaves.com to cricwaves-hrd



On Fri, Jan 4, 2019 at 11:57 AM Srinivasu Kota 
wrote:

> [image: image.png]
>
> i get this error
>
> I still feel you didn't understand the problem we are facingthis is
> your scripts we used to create migration from original DB to HRD
>
> also we didn't delete cricwaves appid...it was deleted by you as part of
> the migration...
>
> the main issue is our custom domains are not migrated from cricwaves appid
> to cricwaves-hrd appid
>
> this is problem from your side...i get kicked out from one department to
> another department for the problem caused by your migration.
>
> If you see history of appid cricwaves-hrd i have paid hundred's of dollars
> so far for last 10 years and this is one issue i am struglling with...
>
> there is no coherence in support being provided by your team, each member
> who reaches me i provide detailed information about the problem, i feel the
> intention is close the ticket by each team rather than resolving issue.
>
> above override domain strategy didn't worked...
>
> please help
>
>
> On Fri, Jan 4, 2019 at 11:06 AM 'Katayoon (Cloud Platform Support)' via
> Google App Engine  wrote:
>
>> Hi Srinivasu,
>>
>> I am not sure how you have migrated your App Engine app, but my
>> assumption is that you have deleted your project prior deleting your domain
>> mapping. If so, you may override your domain mapping via
>> DomainOverrideStrategy
>> 
>> using the Google App Engine Admin API [1] with taking the following steps:
>>
>> 1. Go to the App Engine Admin API page.
>> 2. Enable OAuth2.0 and fill out the request form.
>>
>> appsId = your application id
>> overrideStrategy = OVERRIDE
>> Request body =
>> {
>>   "id":"YOUR_DOMAIN"
>> }
>>
>> 3. Click Authorize and execute button.
>>
>> Then you would be able to add the certificate.You may also visit this
>> Google Group discussion
>> for
>> additional reference.
>>
>> If you need further assistance on the issue, you may raise a PRIVATE
>> ticket via the Issue Tracker
>> 
>>  and
>> provide us with your project id and full details on the issue you are
>> experiencing so that we would be able to investigate the root cause of the
>> issue efficiently. I should add that here
>>  you can find
>> all free support resources, however premium support packages have higher
>> SLA.
>>
>> - Note that Google Groups are reserved for general Google Cloud
>> Platform-end product discussions and not for reporting issues.
>>
>>
>>
>> --
>> You received this message because you are subscribed to a topic in the
>> Google Groups "Google App Engine" group.
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>> https://groups.google.com/d/topic/google-appengine/AFGtdBwRmDA/unsubscribe
>> .
>> To unsubscribe from this group and all its topics, send an email to
>> google-appengine+unsubscr...@googlegroups.com.
>> To post to this group, send email to google-appengine@googlegroups.com.
>> Visit this group at https://groups.google.com/group/google-appengine.
>> To view this discussion on the web visit
>> https://groups.google.com/d/msgid/google-appengine/1c7ccd35-e9fc-4b9d-a7a5-6e52712967ed%40googlegroups.com
>> 
>> .
>> For more options, visit https://groups.google.com/d/optout.
>>
>

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Re: [google-appengine] Re: Custom domains missing

2019-01-04 Thread Srinivasu Kota
now i was able to execute domainMapping and i was able to map domains to
cricwaves-hrd, i think issue seems to have resolved...i still need to add
SSL certificate...i will let you know if i have any issue with it..

your resolution helped so far.

thanks,
-Kota


On Fri, Jan 4, 2019 at 12:03 PM Srinivasu Kota 
wrote:

> [image: image.png]
>
> i am not able to add cricwaves.com and www.cricwaves.com to cricwaves-hrd
>
>
>
> On Fri, Jan 4, 2019 at 11:57 AM Srinivasu Kota 
> wrote:
>
>> [image: image.png]
>>
>> i get this error
>>
>> I still feel you didn't understand the problem we are facingthis is
>> your scripts we used to create migration from original DB to HRD
>>
>> also we didn't delete cricwaves appid...it was deleted by you as part of
>> the migration...
>>
>> the main issue is our custom domains are not migrated from cricwaves
>> appid to cricwaves-hrd appid
>>
>> this is problem from your side...i get kicked out from one department to
>> another department for the problem caused by your migration.
>>
>> If you see history of appid cricwaves-hrd i have paid hundred's of
>> dollars so far for last 10 years and this is one issue i am struglling
>> with...
>>
>> there is no coherence in support being provided by your team, each member
>> who reaches me i provide detailed information about the problem, i feel the
>> intention is close the ticket by each team rather than resolving issue.
>>
>> above override domain strategy didn't worked...
>>
>> please help
>>
>>
>> On Fri, Jan 4, 2019 at 11:06 AM 'Katayoon (Cloud Platform Support)' via
>> Google App Engine  wrote:
>>
>>> Hi Srinivasu,
>>>
>>> I am not sure how you have migrated your App Engine app, but my
>>> assumption is that you have deleted your project prior deleting your domain
>>> mapping. If so, you may override your domain mapping via
>>> DomainOverrideStrategy
>>> 
>>> using the Google App Engine Admin API [1] with taking the following steps:
>>>
>>> 1. Go to the App Engine Admin API page.
>>> 2. Enable OAuth2.0 and fill out the request form.
>>>
>>> appsId = your application id
>>> overrideStrategy = OVERRIDE
>>> Request body =
>>> {
>>>   "id":"YOUR_DOMAIN"
>>> }
>>>
>>> 3. Click Authorize and execute button.
>>>
>>> Then you would be able to add the certificate.You may also visit this
>>> Google Group discussion
>>> for
>>> additional reference.
>>>
>>> If you need further assistance on the issue, you may raise a PRIVATE
>>> ticket via the Issue Tracker
>>> 
>>>  and
>>> provide us with your project id and full details on the issue you are
>>> experiencing so that we would be able to investigate the root cause of the
>>> issue efficiently. I should add that here
>>>  you can find
>>> all free support resources, however premium support packages have higher
>>> SLA.
>>>
>>> - Note that Google Groups are reserved for general Google Cloud
>>> Platform-end product discussions and not for reporting issues.
>>>
>>>
>>>
>>> --
>>> You received this message because you are subscribed to a topic in the
>>> Google Groups "Google App Engine" group.
>>> To unsubscribe from this topic, visit
>>> https://groups.google.com/d/topic/google-appengine/AFGtdBwRmDA/unsubscribe
>>> .
>>> To unsubscribe from this group and all its topics, send an email to
>>> google-appengine+unsubscr...@googlegroups.com.
>>> To post to this group, send email to google-appengine@googlegroups.com.
>>> Visit this group at https://groups.google.com/group/google-appengine.
>>> To view this discussion on the web visit
>>> https://groups.google.com/d/msgid/google-appengine/1c7ccd35-e9fc-4b9d-a7a5-6e52712967ed%40googlegroups.com
>>> 
>>> .
>>> For more options, visit https://groups.google.com/d/optout.
>>>
>>

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Re: [google-appengine] Re: Custom domains missing

2019-01-04 Thread Srinivasu Kota
i still have one issue...

www.cricwave.com

i need to delete this domain. mapped to cricwaves-hrd

it says i don't have permission to delete it...i am owner for the domain,
how come i don't have permission to remove it?



On Fri, Jan 4, 2019 at 12:13 PM Srinivasu Kota 
wrote:

> now i was able to execute domainMapping and i was able to map domains to
> cricwaves-hrd, i think issue seems to have resolved...i still need to add
> SSL certificate...i will let you know if i have any issue with it..
>
> your resolution helped so far.
>
> thanks,
> -Kota
>
>
> On Fri, Jan 4, 2019 at 12:03 PM Srinivasu Kota 
> wrote:
>
>> [image: image.png]
>>
>> i am not able to add cricwaves.com and www.cricwaves.com to cricwaves-hrd
>>
>>
>>
>> On Fri, Jan 4, 2019 at 11:57 AM Srinivasu Kota 
>> wrote:
>>
>>> [image: image.png]
>>>
>>> i get this error
>>>
>>> I still feel you didn't understand the problem we are facingthis is
>>> your scripts we used to create migration from original DB to HRD
>>>
>>> also we didn't delete cricwaves appid...it was deleted by you as part of
>>> the migration...
>>>
>>> the main issue is our custom domains are not migrated from cricwaves
>>> appid to cricwaves-hrd appid
>>>
>>> this is problem from your side...i get kicked out from one department to
>>> another department for the problem caused by your migration.
>>>
>>> If you see history of appid cricwaves-hrd i have paid hundred's of
>>> dollars so far for last 10 years and this is one issue i am struglling
>>> with...
>>>
>>> there is no coherence in support being provided by your team, each
>>> member who reaches me i provide detailed information about the problem, i
>>> feel the intention is close the ticket by each team rather than resolving
>>> issue.
>>>
>>> above override domain strategy didn't worked...
>>>
>>> please help
>>>
>>>
>>> On Fri, Jan 4, 2019 at 11:06 AM 'Katayoon (Cloud Platform Support)' via
>>> Google App Engine  wrote:
>>>
 Hi Srinivasu,

 I am not sure how you have migrated your App Engine app, but my
 assumption is that you have deleted your project prior deleting your domain
 mapping. If so, you may override your domain mapping via
 DomainOverrideStrategy
 
 using the Google App Engine Admin API [1] with taking the following steps:

 1. Go to the App Engine Admin API page.
 2. Enable OAuth2.0 and fill out the request form.

 appsId = your application id
 overrideStrategy = OVERRIDE
 Request body =
 {
   "id":"YOUR_DOMAIN"
 }

 3. Click Authorize and execute button.

 Then you would be able to add the certificate.You may also visit this
 Google Group discussion
 for
 additional reference.

 If you need further assistance on the issue, you may raise a PRIVATE
 ticket via the Issue Tracker
 
  and
 provide us with your project id and full details on the issue you are
 experiencing so that we would be able to investigate the root cause of the
 issue efficiently. I should add that here
  you can
 find all free support resources, however premium support packages have
 higher SLA.

 - Note that Google Groups are reserved for general Google Cloud
 Platform-end product discussions and not for reporting issues.



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[google-appengine] Re: Custom domains missing

2019-01-04 Thread 'Katayoon (Cloud Platform Support)' via Google App Engine
Hi Srinivasu,

I am not sure how you have migrated your App Engine app, but my assumption 
is that you have deleted your project prior deleting your domain mapping. 
If so, you may override your domain mapping via DomainOverrideStrategy 

 
using the Google App Engine Admin API [1] with taking the following steps:

1. Go to the App Engine Admin API page.
2. Enable OAuth2.0 and fill out the request form.

appsId = your application id
overrideStrategy = OVERRIDE
Request body =
{
  "id":"YOUR_DOMAIN"
}

3. Click Authorize and execute button.

Then you would be able to add the certificate.You may also visit this 
Google Group discussion 
for 
additional reference. 

If you need further assistance on the issue, you may raise a PRIVATE ticket 
via the Issue Tracker 
 
and 
provide us with your project id and full details on the issue you are 
experiencing so that we would be able to investigate the root cause of the 
issue efficiently. I should add that here 
 you can find all 
free support resources, however premium support packages have higher SLA.

- Note that Google Groups are reserved for general Google Cloud 
Platform-end product discussions and not for reporting issues.



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