[H] Computer turns itself off under load

2010-06-11 Thread Brian Weeden
Got another weird one.  My HTPC has suddenly developed an issue where it
turns it self off.  Not crash, but completely powers off.  And the only time
it happens is when I ask it to encode video, such as using Handbrake.  It
gets a few minutes into the operation and boom.  Everything else - surfing,
ripping, 1080p playback, etc is perfectly smooth and fine.

I'm thinking this could be power issue.  My guess is that when both cores
ramp up to full power to encode the video, the power supply can't handle it
and it dies.  The only recent change I've made is adding another disk to the
RAID array

Here's the rest of the hardware:

Athlon X2 4850e 2.5 Ghz
GIGABYTE GA-MA78G-DS3H 780G Motherboard
Areca ARC-1220 PCI-Express x8 SATA II Raid card
(8) SAMSUNG Spinpoint F1 HD103UJ 1TB 7200 RPM SATA
OCZ StealthXStream 600W EPS12V Power Supply

Is that too much power load for the OCZ?

---
Brian Weeden
Technical Advisor
Secure World Foundation http://www.secureworldfoundation.org
+1 (514) 466-2756 Canada
+1 (202) 683-8534 US


Re: [H] Computer turns itself off under load

2010-06-11 Thread Thane Sherrington

At 09:15 AM 11/06/2010, Brian Weeden wrote:

Got another weird one.  My HTPC has suddenly developed an issue where it
turns it self off.  Not crash, but completely powers off.  And the only time
it happens is when I ask it to encode video, such as using Handbrake.  It
gets a few minutes into the operation and boom.  Everything else - surfing,
ripping, 1080p playback, etc is perfectly smooth and fine.

I'm thinking this could be power issue.  My guess is that when both cores
ramp up to full power to encode the video, the power supply can't handle it
and it dies.  The only recent change I've made is adding another disk to the
RAID array


Or it's heat.  I'd replace the thermal compound on the CPU and run a 
CPU temp logging program and see if there is a corelation.


T 





Re: [H] Computer turns itself off under load

2010-06-11 Thread Soren

I have described these symptoms before in an other thread.

If it isn't heat, you've probably got a virus in you BIOS.

Relax, and reflash your BIOS - you might want to go back a version number here. 
Reset Configuration Data, and it should work fine again.

BTW, why use Handbrake, when dvdshrink is available. Just a note ;)

Best,
Soren

Brian Weeden wrote:

Got another weird one.  My HTPC has suddenly developed an issue where it
turns it self off.  Not crash, but completely powers off.  And the only time
it happens is when I ask it to encode video, such as using Handbrake.  It
gets a few minutes into the operation and boom.  Everything else - surfing,
ripping, 1080p playback, etc is perfectly smooth and fine.

I'm thinking this could be power issue.  My guess is that when both cores
ramp up to full power to encode the video, the power supply can't handle it
and it dies.  The only recent change I've made is adding another disk to the
RAID array

Here's the rest of the hardware:

Athlon X2 4850e 2.5 Ghz
GIGABYTE GA-MA78G-DS3H 780G Motherboard
Areca ARC-1220 PCI-Express x8 SATA II Raid card
(8) SAMSUNG Spinpoint F1 HD103UJ 1TB 7200 RPM SATA
OCZ StealthXStream 600W EPS12V Power Supply

Is that too much power load for the OCZ?

---
Brian Weeden
Technical Advisor
Secure World Foundation http://www.secureworldfoundation.org
+1 (514) 466-2756 Canada
+1 (202) 683-8534 US





Re: [H] Computer turns itself off under load

2010-06-11 Thread Brian Weeden
I use handbrake as an easy way to take video content and re-encode it to the
proper format for my iPhone.  It works very nicely for that.

I will look into the CPU temp and BIOS issues and get back to you guys.

---
Brian Weeden
Technical Advisor
Secure World Foundation http://www.secureworldfoundation.org
+1 (514) 466-2756 Canada
+1 (202) 683-8534 US


On Fri, Jun 11, 2010 at 9:54 AM, Soren h...@cdnet.dk wrote:

 I have described these symptoms before in an other thread.

 If it isn't heat, you've probably got a virus in you BIOS.

 Relax, and reflash your BIOS - you might want to go back a version number
 here. Reset Configuration Data, and it should work fine again.

 BTW, why use Handbrake, when dvdshrink is available. Just a note ;)

 Best,
 Soren

 Brian Weeden wrote:

 Got another weird one.  My HTPC has suddenly developed an issue where it
 turns it self off.  Not crash, but completely powers off.  And the only
 time
 it happens is when I ask it to encode video, such as using Handbrake.  It
 gets a few minutes into the operation and boom.  Everything else -
 surfing,
 ripping, 1080p playback, etc is perfectly smooth and fine.

 I'm thinking this could be power issue.  My guess is that when both cores
 ramp up to full power to encode the video, the power supply can't handle
 it
 and it dies.  The only recent change I've made is adding another disk to
 the
 RAID array

 Here's the rest of the hardware:

 Athlon X2 4850e 2.5 Ghz
 GIGABYTE GA-MA78G-DS3H 780G Motherboard
 Areca ARC-1220 PCI-Express x8 SATA II Raid card
 (8) SAMSUNG Spinpoint F1 HD103UJ 1TB 7200 RPM SATA
 OCZ StealthXStream 600W EPS12V Power Supply

 Is that too much power load for the OCZ?

 ---
 Brian Weeden
 Technical Advisor
 Secure World Foundation http://www.secureworldfoundation.org

 +1 (514) 466-2756 Canada
 +1 (202) 683-8534 US





Re: [H] Computer turns itself off under load

2010-06-11 Thread Robert Martin Jr.
I've seen this a few times. It's sometimes because of heat when the bios 
setting specifies a power down at certain temp. If that's the case you can 
change the setting to a higher temp to give more leeway. Also I've seen this as 
a video card related problem, that is sometimes heat related and sometimes a 
power supply issue where the higher load on system starts pulling more than the 
PSU can supply.

lopaka





From: Brian Weeden brian.wee...@gmail.com
To: hwg hardware@hardwaregroup.com
Sent: Fri, June 11, 2010 5:15:22 AM
Subject: [H] Computer turns itself off under load

Got another weird one.  My HTPC has suddenly developed an issue where it
turns it self off.  Not crash, but completely powers off.  And the only time
it happens is when I ask it to encode video, such as using Handbrake.  It
gets a few minutes into the operation and boom.  Everything else - surfing,
ripping, 1080p playback, etc is perfectly smooth and fine.

I'm thinking this could be power issue.  My guess is that when both cores
ramp up to full power to encode the video, the power supply can't handle it
and it dies.  The only recent change I've made is adding another disk to the
RAID array

Here's the rest of the hardware:

Athlon X2 4850e 2.5 Ghz
GIGABYTE GA-MA78G-DS3H 780G Motherboard
Areca ARC-1220 PCI-Express x8 SATA II Raid card
(8) SAMSUNG Spinpoint F1 HD103UJ 1TB 7200 RPM SATA
OCZ StealthXStream 600W EPS12V Power Supply

Is that too much power load for the OCZ?

---
Brian Weeden
Technical Advisor
Secure World Foundation http://www.secureworldfoundation.org
+1 (514) 466-2756 Canada
+1 (202) 683-8534 US


Re: [H] Computer turns itself off under load

2010-06-11 Thread Robert Martin Jr.
Oops, I meant video encoding problem, not video card. Increased CPU load :




From: Robert Martin Jr. lopa...@pacbell.net
To: hardware@hardwaregroup.com
Sent: Fri, June 11, 2010 9:50:00 AM
Subject: Re: [H] Computer turns itself off under load

I've seen this a few times. It's sometimes because of heat when the bios 
setting specifies a power down at certain temp. If that's the case you can 
change the setting to a higher temp to give more leeway. Also I've seen this as 
a video card related problem, that is sometimes heat related and sometimes a 
power supply issue where the higher load on system starts pulling more than the 
PSU can supply.

lopaka





From: Brian Weeden brian.wee...@gmail.com
To: hwg hardware@hardwaregroup.com
Sent: Fri, June 11, 2010 5:15:22 AM
Subject: [H] Computer turns itself off under load

Got another weird one.  My HTPC has suddenly developed an issue where it
turns it self off.  Not crash, but completely powers off.  And the only time
it happens is when I ask it to encode video, such as using Handbrake.  It
gets a few minutes into the operation and boom.  Everything else - surfing,
ripping, 1080p playback, etc is perfectly smooth and fine.

I'm thinking this could be power issue.  My guess is that when both cores
ramp up to full power to encode the video, the power supply can't handle it
and it dies.  The only recent change I've made is adding another disk to the
RAID array

Here's the rest of the hardware:

Athlon X2 4850e 2.5 Ghz
GIGABYTE GA-MA78G-DS3H 780G Motherboard
Areca ARC-1220 PCI-Express x8 SATA II Raid card
(8) SAMSUNG Spinpoint F1 HD103UJ 1TB 7200 RPM SATA
OCZ StealthXStream 600W EPS12V Power Supply

Is that too much power load for the OCZ?

---
Brian Weeden
Technical Advisor
Secure World Foundation http://www.secureworldfoundation.org
+1 (514) 466-2756 Canada
+1 (202) 683-8534 US


Re: [H] Computer turns itself off under load

2010-06-11 Thread Brian Weeden
So, after a little investigation it seems that when I installed the new HD I
accidentally left a cable blocking the CPU fan from spinning.  That sorta
makes it hard to keep things cool

---
Brian Weeden
Technical Advisor
Secure World Foundation http://www.secureworldfoundation.org
+1 (514) 466-2756 Canada
+1 (202) 683-8534 US


On Fri, Jun 11, 2010 at 12:54 PM, Robert Martin Jr. lopa...@pacbell.netwrote:

 Oops, I meant video encoding problem, not video card. Increased CPU
 load :



 
 From: Robert Martin Jr. lopa...@pacbell.net
 To: hardware@hardwaregroup.com
 Sent: Fri, June 11, 2010 9:50:00 AM
 Subject: Re: [H] Computer turns itself off under load

 I've seen this a few times. It's sometimes because of heat when the bios
 setting specifies a power down at certain temp. If that's the case you can
 change the setting to a higher temp to give more leeway. Also I've seen this
 as a video card related problem, that is sometimes heat related and
 sometimes a power supply issue where the higher load on system starts
 pulling more than the PSU can supply.

 lopaka




 
 From: Brian Weeden brian.wee...@gmail.com
 To: hwg hardware@hardwaregroup.com
 Sent: Fri, June 11, 2010 5:15:22 AM
 Subject: [H] Computer turns itself off under load

 Got another weird one.  My HTPC has suddenly developed an issue where it
 turns it self off.  Not crash, but completely powers off.  And the only
 time
 it happens is when I ask it to encode video, such as using Handbrake.  It
 gets a few minutes into the operation and boom.  Everything else - surfing,
 ripping, 1080p playback, etc is perfectly smooth and fine.

 I'm thinking this could be power issue.  My guess is that when both cores
 ramp up to full power to encode the video, the power supply can't handle it
 and it dies.  The only recent change I've made is adding another disk to
 the
 RAID array

 Here's the rest of the hardware:

 Athlon X2 4850e 2.5 Ghz
 GIGABYTE GA-MA78G-DS3H 780G Motherboard
 Areca ARC-1220 PCI-Express x8 SATA II Raid card
 (8) SAMSUNG Spinpoint F1 HD103UJ 1TB 7200 RPM SATA
 OCZ StealthXStream 600W EPS12V Power Supply

 Is that too much power load for the OCZ?

 ---
 Brian Weeden
 Technical Advisor
 Secure World Foundation http://www.secureworldfoundation.org
 +1 (514) 466-2756 Canada
 +1 (202) 683-8534 US