RE: [Histonet] Symphony Issues
Hi Nita, We had a similar problem and our Technical Service rep narrowed it down to where the coverslippers were actually manufactured. After changing out the coverslipper 3 times, he ordered a new one directly from Tuscon and we have not had the problem again. So far as humidity goes, there could be a number of issues. The first thing you need to check is with your engineers to make sure they are not pumping moisture into the air. Many hospitals do this so that is where I would start. Also, keep that filter changed regularly. I wish you luck and hope you can make it work for you. Christie Date: Tue, 31 Jul 2012 11:05:41 -0500 From: nsea...@swmail.sw.org To: histonet@lists.utsouthwestern.edu; pwebs...@swmail.sw.org CC: Subject: [Histonet] Symphony Issues This inquiry is from the lead histotech inour lab: Is anyone having problems with moisture on the slide, bubbles and misaligned coverslips or multiple coverslips. If so, what are they being told from Ventana? What have they done to resolve issues? Can you respond to her directly @ pwebs...@swmail.sw.org Thanks Nita Searcy, HT/HTL (ASCP) Scott and White Hospital Division Manager, Anatomic Pathology 2401 S. 31st. Street 254-724-2438 Temple, Texas, 76502 nsea...@swmail.sw.org 254-724-2438 ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
Re: [Histonet] Symphony Issues
Report this to the tech support. We had to have an adjustment and also got rid of a bad lot of coverglass. they replaced it at no cost to us. --- On Tue, 7/31/12, Nita Searcy nsea...@swmail.sw.org wrote: From: Nita Searcy nsea...@swmail.sw.org Subject: [Histonet] Symphony Issues To: histonet@lists.utsouthwestern.edu, Patricia Webster pwebs...@swmail.sw.org Date: Tuesday, July 31, 2012, 12:05 PM This inquiry is from the lead histotech inour lab: Is anyone having problems with moisture on the slide, bubbles and misaligned coverslips or multiple coverslips. If so, what are they being told from Ventana? What have they done to resolve issues? Can you respond to her directly @ pwebs...@swmail.sw.org Thanks Nita Searcy, HT/HTL (ASCP) Scott and White Hospital Division Manager, Anatomic Pathology 2401 S. 31st. Street 254-724-2438 Temple, Texas, 76502 nsea...@swmail.sw.org 254-724-2438 -Inline Attachment Follows- ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
