Re: [HOT] Spam messages

[Scott Davies]

Further to this, for those that aren't aware, there is this 'commit' on
github, which at least changes the wording of the message even though it
doesn't deal with the other issues raised:
https://github.com/hotosm/tasking-manager/commit/86f3c14f3c4593a9ac85c2ea3b50f6f807681cf2

There is also this 'issue':
https://github.com/hotosm/tasking-manager/issues/635



On 2 November 2017 at 16:35,  wrote:

> I have to say that I too am very unhappy about these “automatic “ messages
> being sent out in my name. I have got 6 of them in my messages at this very
> moment from other validators. They bear no resemblance to the kind of
> message I would send and they are very “patronising”, believing that all
> mappers would be impressed with receiving something as meaningless as
> “awesome”. Especially if they only mapped two or three buildings, or just
> opened the tile to have a look and did not map anything.
>
>
>
> Please stop automated messages as they will be more damaging than good.
> The first few messages may well be received with interest but after about
> four or five meaningless automated messages they are just nuisance value.
> The mappers will benefit more from constructive messaging which can only be
> done on an individual level. They will not be fooled with repetitive
> automated platitudes. It will also not be good for them to receive an
> automated “awesome” and then get a comment saying they have not got it
> quite right and telling them how to square their buildings or tag the
> features correctly.
>
>
>
> If they do opt out of receiving, will they also not receive notification
> when they are tagged in a comment? This would be counter productive if you
> are trying to reach out to someone who needs some guidance to correct
> errors in their work, or a more encouraging comment because their work is
> of such a good standard that I want them to know that and encourage them to
> do more.
>
>
>
> Sent from Mail  for
> Windows 10
>
>
>
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>
>
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Re: [HOT] Spam messages

[ralph.aytoun]

I have to say that I too am very unhappy about these “automatic “ messages 
being sent out in my name. I have got 6 of them in my messages at this very 
moment from other validators. They bear no resemblance to the kind of message I 
would send and they are very “patronising”, believing that all mappers would be 
impressed with receiving something as meaningless as “awesome”. Especially if 
they only mapped two or three buildings, or just opened the tile to have a look 
and did not map anything.

Please stop automated messages as they will be more damaging than good. The 
first few messages may well be received with interest but after about four or 
five meaningless automated messages they are just nuisance value. The mappers 
will benefit more from constructive messaging which can only be done on an 
individual level. They will not be fooled with repetitive automated platitudes. 
It will also not be good for them to receive an automated “awesome” and then 
get a comment saying they have not got it quite right and telling them how to 
square their buildings or tag the features correctly.

If they do opt out of receiving, will they also not receive notification when 
they are tagged in a comment? This would be counter productive if you are 
trying to reach out to someone who needs some guidance to correct errors in 
their work, or a more encouraging comment because their work is of such a good 
standard that I want them to know that and encourage them to do more.

Sent from Mail for Windows 10

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Re: [HOT] Spam messages

[Kretzer]

Hi,

I totally agree that this should be changed. I like your solution #3 with the checkbox.

 

Blake, I can see your point about wanting to give positive feedback. But this feedback is way more likely to be annoying than uplifting. It's okay if you get it once, but nobody will feel positively rewarded when they get dozens of identical messages. I think feedback has to be specific to be useful.

And never ever should a bot pretend to be a person. Less so when the person in questions doesn't even know about it. This will only create confusion, anger and misunderstandings.

If anything I would prefer a message like " This is an automated message to let you know that @noobuser has validated your task".

 

And one more thing: Sometimes it would be useful to answer directly to an inbox message. but that does not seem possible, or did I miss something?

 

 

Gesendet: Sonntag, 29. Oktober 2017 um 17:22 Uhr
Von: "Florian Kratochwil" <flor...@kratochwil.at>
An: hot@openstreetmap.org
Betreff: Re: [HOT] Spam messages


I also think automated messages (especially with this text) are no good. For me validating, I see three situations:
1) The work is bad or the tile is not fully mapped: --> I invalidate. I always invalidate with a comment and I think everybody does it like this (or maybe it is even a must?)
2) The work is perfect, I don't have to correct anything --> I validate, and sometimes I write a comment, sometimes not (if it was a lot of work I write something, if there was almost nothing to map I dont)
3) It is something in between. A few objects are not mapped or some overlapping / not squared buildings etc. --> I correct it and press validate. Again, I comment sometimes, but not everytime.

Especially for number 3, the work is neither perfect or "awesome". So if there is an automated message like the text John posted, I don't want it to be sent out because it would be wrong.

How to improve it? Possible solutions (not ranked):
1) Make comments compulsory (maybe provide some text for copy-paste or own templates?)
2) Provide a page for every user with information about my mapped tasks. How many have been validated, how many invalidated, how many not checked? I am definitely interested in that. And if you map a lot it is better to have an overview over your work on such a page than on dozens of mails.
3) Create a checkbox: "I want to be informed, when this task gets validated" and when you check it, you get an email, if not you don't. (One should be able to set the default setting of this checkbox individually)

And apart from this: In the TM2 comment box, when I pressed "@" all usernames of mappers of the locked tile were proposed. In TM3 this isnt. I hope this will be implemented again, it really speeds things up.

Florian
 
Am 2017-10-29 um 14:36 schrieb john whelan:



If you work by validating tiles on a project as they are done as I do so the tile is validated within a day or so and the project has 95% of the mapped tiles validated this isn't a problem.

 

I do have a strong negative reaction to seeing the word awesome all over the place it might work in Chicago but it doesn't fit the culture of many people from other backgrounds.

 

I have removed my email address so I no longer get these unwanted messages in my email.

 

A lot of OSM mapping is done by a few mappers.  On a project I'm working on one mapper has mapped more than 120 tiles. Fine but with so many messages any feedback I might want to give them will get lost in the bulk of the messages.  The other objection to this is the time it takes to review and read the messages in Task Manager.  The more you map the more junk mail you get.

 

A very unhappy validator.

 

John


 
On 29 October 2017 at 08:22, Blake Girardot HOT/OSM <blake.girar...@hotosm.org> wrote:

Hi John,
One of the main feedback items we got was that people received no
notifications of when their work was validated so that is why we
switched from sending a message to the users when their work was
validated instead of only when it was invalidated.

They are probably going to stay and as I said, improved so when people
do not want to receive them anymore they can opt out of validation
emails/messages specifically.

Typically spam is unsolicited emails, however, emails from the Tasking
Manager are fully opt-in. If you do not provide your email address,
you do not receive any emails. You can remove your email address at
anytime and you will no longer receive emails from the Tasking
Manager.

As I said, eventually you will be able to opt in and out of different
types of emails/messages so you could choose to not receive messages
or emails when your tasks get validated.

Cheers
Blake


On Sun, Oct 29, 2017 at 1:06 PM, john whelan <jwhelan0...@gmail.com> wrote:
> I think I've validated more than 10,000 tiles I would hate to think I'd be
> responsible for 10,000 spam messages.
>
> These are

Re: [HOT] Spam messages

[Florian Kratochwil]

I also think automated messages (especially with this text) are no good. 
For me validating, I see three situations:
1) The work is bad or the tile is not fully mapped: --> I invalidate. I 
always invalidate with a comment and I think everybody does it like this 
(or maybe it is even a must?)
2) The work is perfect, I don't have to correct anything --> I validate, 
and sometimes I write a comment, sometimes not (if it was a lot of work 
I write something, if there was almost nothing to map I dont)
3) It is something in between. A few objects are not mapped or some 
overlapping / not squared buildings etc. --> I correct it and press 
validate. Again, I comment sometimes, but not everytime.


Especially for number 3, the work is neither perfect or "awesome". So if 
there is an automated message like the text John posted, I don't want it 
to be sent out because it would be wrong.


How to improve it? Possible solutions (not ranked):
1) Make comments compulsory (maybe provide some text for copy-paste or 
own templates?)
2) Provide a page for every user with information about my mapped tasks. 
How many have been validated, how many invalidated, how many not 
checked? I am definitely interested in that. And if you map a lot it is 
better to have an overview over your work on such a page than on dozens 
of mails.
3) Create a checkbox: "I want to be informed, when this task gets 
validated" and when you check it, you get an email, if not you don't. 
(One should be able to set the default setting of this checkbox 
individually)


And apart from this: In the TM2 comment box, when I pressed "@" all 
usernames of mappers of the locked tile were proposed. In TM3 this isnt. 
I hope this will be implemented again, it really speeds things up.


Florian

Am 2017-10-29 um 14:36 schrieb john whelan:
If you work by validating tiles on a project as they are done as I do 
so the tile is validated within a day or so and the project has 95% of 
the mapped tiles validated this isn't a problem.


I do have a strong negative reaction to seeing the word awesome all 
over the place it might work in Chicago but it doesn't fit the culture 
of many people from other backgrounds.


I have removed my email address so I no longer get these unwanted 
messages in my email.


A lot of OSM mapping is done by a few mappers.  On a project I'm 
working on one mapper has mapped more than 120 tiles. Fine but with so 
many messages any feedback I might want to give them will get lost in 
the bulk of the messages.  The other objection to this is the time it 
takes to review and read the messages in Task Manager.  The more you 
map the more junk mail you get.


A very unhappy validator.

John

On 29 October 2017 at 08:22, Blake Girardot HOT/OSM 
> wrote:


Hi John,
One of the main feedback items we got was that people received no
notifications of when their work was validated so that is why we
switched from sending a message to the users when their work was
validated instead of only when it was invalidated.

They are probably going to stay and as I said, improved so when people
do not want to receive them anymore they can opt out of validation
emails/messages specifically.

Typically spam is unsolicited emails, however, emails from the Tasking
Manager are fully opt-in. If you do not provide your email address,
you do not receive any emails. You can remove your email address at
anytime and you will no longer receive emails from the Tasking
Manager.

As I said, eventually you will be able to opt in and out of different
types of emails/messages so you could choose to not receive messages
or emails when your tasks get validated.

Cheers
Blake

On Sun, Oct 29, 2017 at 1:06 PM, john whelan
> wrote:
> I think I've validated more than 10,000 tiles I would hate to
think I'd be
> responsible for 10,000 spam messages.
>
> These are meaningless and I think they should be stopped as
quickly as
> possible.
>
> I apologise to any mappers that have received these as part of my
> validations.
>
> I will have to give consideration as to whether to continue to
validate
> whilst these are being generated as I really do not want any
part of them.
>
> Cheerio John
>
> On 29 October 2017 at 07:49, Blake Girardot > wrote:
>>
>> Hi John,
>>
>> Yes, the Tasking Manger sends an automated message each time a
task is
>> validated.
>>
>> The wording of the automated message has been improved.
>>
>> The previous version of the Tasking Manager used to send an
automated
>> message when a task was invalidated, but we have switched that
to send
>> when they are validated.
>>
>> If you want to send a 

Re: [HOT] Spam messages

[john whelan]

If you work by validating tiles on a project as they are done as I do so
the tile is validated within a day or so and the project has 95% of the
mapped tiles validated this isn't a problem.

I do have a strong negative reaction to seeing the word awesome all over
the place it might work in Chicago but it doesn't fit the culture of many
people from other backgrounds.

I have removed my email address so I no longer get these unwanted messages
in my email.

A lot of OSM mapping is done by a few mappers.  On a project I'm working on
one mapper has mapped more than 120 tiles. Fine but with so many messages
any feedback I might want to give them will get lost in the bulk of the
messages.  The other objection to this is the time it takes to review and
read the messages in Task Manager.  The more you map the more junk mail you
get.

A very unhappy validator.

John

On 29 October 2017 at 08:22, Blake Girardot HOT/OSM <
blake.girar...@hotosm.org> wrote:

> Hi John,
> One of the main feedback items we got was that people received no
> notifications of when their work was validated so that is why we
> switched from sending a message to the users when their work was
> validated instead of only when it was invalidated.
>
> They are probably going to stay and as I said, improved so when people
> do not want to receive them anymore they can opt out of validation
> emails/messages specifically.
>
> Typically spam is unsolicited emails, however, emails from the Tasking
> Manager are fully opt-in. If you do not provide your email address,
> you do not receive any emails. You can remove your email address at
> anytime and you will no longer receive emails from the Tasking
> Manager.
>
> As I said, eventually you will be able to opt in and out of different
> types of emails/messages so you could choose to not receive messages
> or emails when your tasks get validated.
>
> Cheers
> Blake
>
> On Sun, Oct 29, 2017 at 1:06 PM, john whelan 
> wrote:
> > I think I've validated more than 10,000 tiles I would hate to think I'd
> be
> > responsible for 10,000 spam messages.
> >
> > These are meaningless and I think they should be stopped as quickly as
> > possible.
> >
> > I apologise to any mappers that have received these as part of my
> > validations.
> >
> > I will have to give consideration as to whether to continue to validate
> > whilst these are being generated as I really do not want any part of
> them.
> >
> > Cheerio John
> >
> > On 29 October 2017 at 07:49, Blake Girardot  wrote:
> >>
> >> Hi John,
> >>
> >> Yes, the Tasking Manger sends an automated message each time a task is
> >> validated.
> >>
> >> The wording of the automated message has been improved.
> >>
> >> The previous version of the Tasking Manager used to send an automated
> >> message when a task was invalidated, but we have switched that to send
> >> when they are validated.
> >>
> >> If you want to send a message when invalidating a task just use the @
> >> to make direct one to the right person.
> >>
> >> Eventually there will be an opt out for the validation messages.
> >>
> >> Cheers
> >> Blake
> >>
> >> On Sun, Oct 29, 2017 at 12:28 PM, john whelan 
> >> wrote:
> >> > "John, this was an automated message after my validation, probably
> from
> >> > the
> >> > Tasking manager.  Not one I wrote !  I received similar messages from
> >> > validators on my tasks."
> >> >
> >> > What is going on please.  Am I generating these if so I'll stop
> >> > validating.
> >> >
> >> > Thanks John
> >> >
> >> > On 29 October 2017 at 07:01, john whelan 
> wrote:
> >> >>
> >> >> "Hi Johnwhelan I just validated your mapping on Task 14. Awesome
> work!
> >> >> Keep mapping :)"
> >> >>
> >> >> Once maybe but seven identical messages this morning other than the
> >> >> task
> >> >> number?  These are coming in daily from different people and I'm not
> >> >> happy
> >> >> to receive them.  Combined with these come to my email address which
> I
> >> >> read
> >> >> on multiple devices including ones that do not have access to HOT and
> >> >> they
> >> >> get really annoying.
> >> >>
> >> >> Cheerio John
> >> >
> >> >
> >> >
> >> > ___
> >> > HOT mailing list
> >> > HOT@openstreetmap.org
> >> > https://lists.openstreetmap.org/listinfo/hot
> >> >
> >>
> >>
> >>
> >> --
> >> 
> >> Blake Girardot
> >> OSM Wiki - https://wiki.openstreetmap.org/wiki/User:Bgirardot
> >> HOTOSM Member - https://hotosm.org/users/blake_girardot
> >> skype: jblakegirardot
> >> Live OSM Mapper-Support channel - https://hotosm-slack.herokuapp.com/
> >
> >
> >
> > ___
> > HOT mailing list
> > HOT@openstreetmap.org
> > https://lists.openstreetmap.org/listinfo/hot
> >
>
>
>
> --
> 
> Blake Girardot
> Humanitarian OpenStreetMap Team
>

Re: [HOT] Spam messages

[Blake Girardot HOT/OSM]

Hi John,
One of the main feedback items we got was that people received no
notifications of when their work was validated so that is why we
switched from sending a message to the users when their work was
validated instead of only when it was invalidated.

They are probably going to stay and as I said, improved so when people
do not want to receive them anymore they can opt out of validation
emails/messages specifically.

Typically spam is unsolicited emails, however, emails from the Tasking
Manager are fully opt-in. If you do not provide your email address,
you do not receive any emails. You can remove your email address at
anytime and you will no longer receive emails from the Tasking
Manager.

As I said, eventually you will be able to opt in and out of different
types of emails/messages so you could choose to not receive messages
or emails when your tasks get validated.

Cheers
Blake

On Sun, Oct 29, 2017 at 1:06 PM, john whelan  wrote:
> I think I've validated more than 10,000 tiles I would hate to think I'd be
> responsible for 10,000 spam messages.
>
> These are meaningless and I think they should be stopped as quickly as
> possible.
>
> I apologise to any mappers that have received these as part of my
> validations.
>
> I will have to give consideration as to whether to continue to validate
> whilst these are being generated as I really do not want any part of them.
>
> Cheerio John
>
> On 29 October 2017 at 07:49, Blake Girardot  wrote:
>>
>> Hi John,
>>
>> Yes, the Tasking Manger sends an automated message each time a task is
>> validated.
>>
>> The wording of the automated message has been improved.
>>
>> The previous version of the Tasking Manager used to send an automated
>> message when a task was invalidated, but we have switched that to send
>> when they are validated.
>>
>> If you want to send a message when invalidating a task just use the @
>> to make direct one to the right person.
>>
>> Eventually there will be an opt out for the validation messages.
>>
>> Cheers
>> Blake
>>
>> On Sun, Oct 29, 2017 at 12:28 PM, john whelan 
>> wrote:
>> > "John, this was an automated message after my validation, probably from
>> > the
>> > Tasking manager.  Not one I wrote !  I received similar messages from
>> > validators on my tasks."
>> >
>> > What is going on please.  Am I generating these if so I'll stop
>> > validating.
>> >
>> > Thanks John
>> >
>> > On 29 October 2017 at 07:01, john whelan  wrote:
>> >>
>> >> "Hi Johnwhelan I just validated your mapping on Task 14. Awesome work!
>> >> Keep mapping :)"
>> >>
>> >> Once maybe but seven identical messages this morning other than the
>> >> task
>> >> number?  These are coming in daily from different people and I'm not
>> >> happy
>> >> to receive them.  Combined with these come to my email address which I
>> >> read
>> >> on multiple devices including ones that do not have access to HOT and
>> >> they
>> >> get really annoying.
>> >>
>> >> Cheerio John
>> >
>> >
>> >
>> > ___
>> > HOT mailing list
>> > HOT@openstreetmap.org
>> > https://lists.openstreetmap.org/listinfo/hot
>> >
>>
>>
>>
>> --
>> 
>> Blake Girardot
>> OSM Wiki - https://wiki.openstreetmap.org/wiki/User:Bgirardot
>> HOTOSM Member - https://hotosm.org/users/blake_girardot
>> skype: jblakegirardot
>> Live OSM Mapper-Support channel - https://hotosm-slack.herokuapp.com/
>
>
>
> ___
> HOT mailing list
> HOT@openstreetmap.org
> https://lists.openstreetmap.org/listinfo/hot
>



-- 

Blake Girardot
Humanitarian OpenStreetMap Team

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Re: [HOT] Spam messages

[john whelan]

I think I've validated more than 10,000 tiles I would hate to think I'd be
responsible for 10,000 spam messages.

These are meaningless and I think they should be stopped as quickly as
possible.

I apologise to any mappers that have received these as part of my
validations.

I will have to give consideration as to whether to continue to validate
whilst these are being generated as I really do not want any part of them.

Cheerio John

On 29 October 2017 at 07:49, Blake Girardot  wrote:

> Hi John,
>
> Yes, the Tasking Manger sends an automated message each time a task is
> validated.
>
> The wording of the automated message has been improved.
>
> The previous version of the Tasking Manager used to send an automated
> message when a task was invalidated, but we have switched that to send
> when they are validated.
>
> If you want to send a message when invalidating a task just use the @
> to make direct one to the right person.
>
> Eventually there will be an opt out for the validation messages.
>
> Cheers
> Blake
>
> On Sun, Oct 29, 2017 at 12:28 PM, john whelan 
> wrote:
> > "John, this was an automated message after my validation, probably from
> the
> > Tasking manager.  Not one I wrote !  I received similar messages from
> > validators on my tasks."
> >
> > What is going on please.  Am I generating these if so I'll stop
> validating.
> >
> > Thanks John
> >
> > On 29 October 2017 at 07:01, john whelan  wrote:
> >>
> >> "Hi Johnwhelan I just validated your mapping on Task 14. Awesome work!
> >> Keep mapping :)"
> >>
> >> Once maybe but seven identical messages this morning other than the task
> >> number?  These are coming in daily from different people and I'm not
> happy
> >> to receive them.  Combined with these come to my email address which I
> read
> >> on multiple devices including ones that do not have access to HOT and
> they
> >> get really annoying.
> >>
> >> Cheerio John
> >
> >
> >
> > ___
> > HOT mailing list
> > HOT@openstreetmap.org
> > https://lists.openstreetmap.org/listinfo/hot
> >
>
>
>
> --
> 
> Blake Girardot
> OSM Wiki - https://wiki.openstreetmap.org/wiki/User:Bgirardot
> HOTOSM Member - https://hotosm.org/users/blake_girardot
> skype: jblakegirardot
> Live OSM Mapper-Support channel - https://hotosm-slack.herokuapp.com/
>
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Re: [HOT] Spam messages

[john whelan]

"John, this was an automated message after my validation, probably from the
Tasking manager.  Not one I wrote !  I received similar messages from
validators on my tasks."

What is going on please.  Am I generating these if so I'll stop validating.

Thanks John

On 29 October 2017 at 07:01, john whelan  wrote:

> "Hi Johnwhelan I just validated your mapping on Task 14. Awesome work!
> Keep mapping :)"
>
> Once maybe but seven identical messages this morning other than the task
> number?  These are coming in daily from different people and I'm not happy
> to receive them.  Combined with these come to my email address which I read
> on multiple devices including ones that do not have access to HOT and they
> get really annoying.
>
> Cheerio John
>
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[HOT] Spam messages

[john whelan]

"Hi Johnwhelan I just validated your mapping on Task 14. Awesome work! Keep
mapping :)"

Once maybe but seven identical messages this morning other than the task
number?  These are coming in daily from different people and I'm not happy
to receive them.  Combined with these come to my email address which I read
on multiple devices including ones that do not have access to HOT and they
get really annoying.

Cheerio John
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