Re: [IAEP] [Sugar-devel] Show Must Go On - SoaS for the XO-1

2009-06-19 Thread Samuel Klein
On Wed, Jun 17, 2009 at 6:41 AM, Jonas Smedegaardd...@jones.dk wrote:

What if we developers only announce in developer-oriented forums and
someone else (marketing team?) takes the task of communicating it to
end users?

 Hmm. That sounds rigid to me.

 I suggest transforming it into this instead:

 Beware of the target audience of the list you post to.  If you are
 unsure if your message could be misinterpreted (e.g. if you are a geek
 with a message to end users) then consider passing it through someone
 more devoted to communicating (e.g. the marketing team).

Well put.   SJ
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Re: [IAEP] [Sugar-devel] Show Must Go On - SoaS for the XO-1

2009-06-17 Thread Bert Freudenberg

On 17.06.2009, at 10:28, S Page wrote:

 On Wed, Jun 17, 2009 at 12:37 AM, Sebastian Dziallassebast...@when.com 
  wrote:

 I'm very pleased to announce the first early preview of a new  
 generation
 of SoaS XO-1 images.
 Excellent news, thanks!

I indeed!

 Put them on a USB key or a SD card, plug them into your XO ...
 Yes!

 ... and execute:

 copy-nand u:\devxo-1.img or copy-nand sd:\devxo-1.img

 Nooo, I want to keep my working 8.2.1 in NAND.  Can I simply boot my
 XO from the USB or SD card?

No, these images are meant for NAND install. For USB/SD we'd need yet  
another image, OLPC used to provide ext3 ones.

People should be aware that this is a one-way street. Once you run  
this new Sugar version, the Journal contents will be converted to a  
new format. AFAIK it cannot be reverted back to the older format.

Actually, Sebastian, there should be a big WARNING in your  
announcements about this ...

 If not, is http://wiki.laptop.org/go/How_to_backup_your_XO the best
 way to save my precious 8.2.1 image?

Yes, that would be the only option to go back.

- Bert -


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Re: [IAEP] [Sugar-devel] Show Must Go On - SoaS for the XO-1

2009-06-17 Thread Martin Dengler
On Wed, Jun 17, 2009 at 10:40:31AM +0200, Bert Freudenberg wrote:
 
 On 17.06.2009, at 10:28, S Page wrote:
  Nooo, I want to keep my working 8.2.1 in NAND.  Can I simply boot my
  XO from the USB or SD card?
 
 No, these images are meant for NAND install. For USB/SD we'd need yet  
 another image, OLPC used to provide ext3 ones.
[...]
 Actually, Sebastian, there should be a big WARNING in your  
 announcements about this ...

Maybe we should only email sugar-devel. If we have to explain every
time that copy-nand will overwrite your nand it's going to slow things
down a lot.

 - Bert -

Martin


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Re: [IAEP] [Sugar-devel] Show Must Go On - SoaS for the XO-1

2009-06-17 Thread Tomeu Vizoso
On Wed, Jun 17, 2009 at 11:30, Sean DALYsdaly...@gmail.com wrote:
 In my view it's never a mistake to indicate that a procedure will wipe all 
 data.

 We all have a learning curve and the first time I lost all my Journal
 entries including photos on an XO I wasn't happy about it.

I think we shouldn't put the burden of communicating with the general
public on the developers. Sebastian is doing an awesome amount of work
and he may not have too many spare cycles to think about everything
that is required to communicate to the different people.

What if we developers only announce in developer-oriented forums and
someone else (marketing team?) takes the task of communicating it to
end users?

Regards,

Tomeu

 Sean


 On Wed, Jun 17, 2009 at 11:13 AM, Martin
 Denglermar...@martindengler.com wrote:
 On Wed, Jun 17, 2009 at 10:40:31AM +0200, Bert Freudenberg wrote:

 On 17.06.2009, at 10:28, S Page wrote:
  Nooo, I want to keep my working 8.2.1 in NAND.  Can I simply boot my
  XO from the USB or SD card?

 No, these images are meant for NAND install. For USB/SD we'd need yet
 another image, OLPC used to provide ext3 ones.
 [...]
 Actually, Sebastian, there should be a big WARNING in your
 announcements about this ...

 Maybe we should only email sugar-devel. If we have to explain every
 time that copy-nand will overwrite your nand it's going to slow things
 down a lot.

 - Bert -

 Martin

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Re: [IAEP] [Sugar-devel] Show Must Go On - SoaS for the XO-1

2009-06-17 Thread Simon Schampijer
On 06/17/2009 11:34 AM, Tomeu Vizoso wrote:
 On Wed, Jun 17, 2009 at 11:30, Sean DALYsdaly...@gmail.com  wrote:
 In my view it's never a mistake to indicate that a procedure will wipe all 
 data.

 We all have a learning curve and the first time I lost all my Journal
 entries including photos on an XO I wasn't happy about it.

 I think we shouldn't put the burden of communicating with the general
 public on the developers. Sebastian is doing an awesome amount of work
 and he may not have too many spare cycles to think about everything
 that is required to communicate to the different people.

 What if we developers only announce in developer-oriented forums and
 someone else (marketing team?) takes the task of communicating it to
 end users?

 Regards,

 Tomeu

That sounds like a very good idea to me. We need to split the workload 
and try to let people do mostly (of course ideally one should know what 
is happening a bit in all the teams) what they are good in.

+1 from my side,
Simon
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Re: [IAEP] [Sugar-devel] Show Must Go On - SoaS for the XO-1

2009-06-17 Thread Jonas Smedegaard
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Hash: RIPEMD160

On Wed, Jun 17, 2009 at 11:34:40AM +0200, Tomeu Vizoso wrote:
On Wed, Jun 17, 2009 at 11:30, Sean DALYsdaly...@gmail.com wrote:
 In my view it's never a mistake to indicate that a procedure will 
 wipe all data.

 We all have a learning curve and the first time I lost all my Journal 
 entries including photos on an XO I wasn't happy about it.

I think we shouldn't put the burden of communicating with the general 
public on the developers. Sebastian is doing an awesome amount of work 
and he may not have too many spare cycles to think about everything 
that is required to communicate to the different people.

What if we developers only announce in developer-oriented forums and 
someone else (marketing team?) takes the task of communicating it to 
end users?

Hmm. That sounds rigid to me.

I suggest transforming it into this instead:

Beware of the target audience of the list you post to.  If you are 
unsure if your message could be misinterpreted (e.g. if you are a geek 
with a message to end users) then consider passing it through someone 
more devoted to communicating (e.g. the marketing team).


Kind regards,

  - Jonas

- -- 
* Jonas Smedegaard - idealist og Internet-arkitekt
* Tlf.: +45 40843136  Website: http://dr.jones.dk/

  [x] quote me freely  [ ] ask before reusing  [ ] keep private
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Re: [IAEP] [Sugar-devel] Show Must Go On - SoaS for the XO-1

2009-06-17 Thread Martin Dengler
On Wed, Jun 17, 2009 at 12:24:51PM +0200, Martin Langhoff wrote:
 On Wed, Jun 17, 2009 at 11:12 AM, Martin
 Denglermar...@martindengler.com wrote:
  It seems build engineers go to a a lot of effort to create multiple
  ginormous downloads in .img/.usb/.iso/.bootable.gz formats when
  they're 99% the same files laid out in different file system(s) with
  appropriate boot, config, and partition info.  Could some day a tool
  like LiveUSB Creator download only updated files from the net
 ...
  It's because those engineers have been whined at about because many
 
 Actually, a tool that's most of this smartly, it's called jigdo, and
 _nobody uses it_. Even projects that do all the setup work and
 document how end users can use it see little or no usage.

Reading the docs, I think that jidgo will allow the user to download
(say) a .iso and a .img (NAND) file by downloading the files that are
contained in them and then re-assembling the .iso and .img files?  In
this case it's something we/anyone can implement, though I'm not sure
it's going to serve a large portion of the target audience (I imagine
they'll want only one of the options).

 m


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Re: [IAEP] [Sugar-devel] Show Must Go On - SoaS for the XO-1

2009-06-17 Thread Martin Dengler
On Wed, Jun 17, 2009 at 12:41:05PM +0200, Jonas Smedegaard wrote:
 What if we developers only announce in developer-oriented forums and 
 someone else (marketing team?) takes the task of communicating it to 
 end users?
[...]
 I suggest transforming it into this instead:
 
 Beware of the target audience of the list you post to.  If you are
 unsure if your message could be misinterpreted (e.g. if you are a
 geek with a message to end users) then consider passing it through
 someone more devoted to communicating (e.g. the marketing team).

Good point, but I think the audience involved has self-selecting down
to developer - tester.

I don't think we need to be worried about anyone else.  Do we need to
worry about a person, who a) doesn't understand copy-nand but b) is
subscribed to IAEP, suddenly deciding that they'll run mysterious
commands on huge downloaded files and end up with something they
didn't expect?  I don't think that more than a handful of people will
do that, if that.

 Kind regards,
 
   - Jonas

Martin



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Re: [IAEP] [Sugar-devel] Show Must Go On - SoaS for the XO-1

2009-06-17 Thread Bert Freudenberg

On 17.06.2009, at 12:56, Martin Dengler wrote:

 On Wed, Jun 17, 2009 at 12:41:05PM +0200, Jonas Smedegaard wrote:
 What if we developers only announce in developer-oriented forums and
 someone else (marketing team?) takes the task of communicating it to
 end users?
 [...]
 I suggest transforming it into this instead:

 Beware of the target audience of the list you post to.  If you are
 unsure if your message could be misinterpreted (e.g. if you are a
 geek with a message to end users) then consider passing it through
 someone more devoted to communicating (e.g. the marketing team).

 Good point, but I think the audience involved has self-selecting down
 to developer - tester.

 I don't think we need to be worried about anyone else.  Do we need to
 worry about a person, who a) doesn't understand copy-nand but b) is
 subscribed to IAEP, suddenly deciding that they'll run mysterious
 commands on huge downloaded files and end up with something they
 didn't expect?  I don't think that more than a handful of people will
 do that, if that.


Many developers can't imagine with how little understanding actual end  
users approach tasks like this. Even slapping on a big WARNING sign  
does not really prevent them from severely damaging their system.

For you it seems obvious nobody should undertake this unless they know  
exactly what they're doing. Which is precisely the problem. Saying  
that developers should not talk to users is only half a joke. It's  
often frustrating for both sides. You need someone who can think on  
both levels to mediate.

- Bert -

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Re: [IAEP] [Sugar-devel] Show Must Go On - SoaS for the XO-1

2009-06-17 Thread Martin Langhoff
On Wed, Jun 17, 2009 at 12:47 PM, Martin
Denglermar...@martindengler.com wrote:
 Reading the docs, I think that jidgo will allow the user to download
 (say) a .iso and a .img (NAND) file by downloading the files that are
 contained in them and then re-assembling the .iso and .img files?

You might need to track the iso and img as separate things. But
updates to the newer iso or img are just a delta. If iso or
NAND-formatted img files were rsync-friendly, this wouldn't be needed.

In any case, we can do the technical part alright. We're good at this.

The social part is more of a puzzle. Jigdo adds a step and a tool to
the process and for some reason that puts people off.

The snarky analysis would be:

 - repeated large downloads are annoying enough to complain
 - but not enough to use a new tool

which is blatantly incomplete. The real thing is that using jigdo
depends on jigdo being part of the everyday geek arsenal. It's not,
and that's a huge barrier.

cheers,


m
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Re: [IAEP] [Sugar-devel] Show Must Go On - SoaS for the XO-1

2009-06-17 Thread Martin Dengler
On Wed, Jun 17, 2009 at 01:38:32PM +0200, Bert Freudenberg wrote:
 
 On 17.06.2009, at 12:56, Martin Dengler wrote:
 
  On Wed, Jun 17, 2009 at 12:41:05PM +0200, Jonas Smedegaard wrote:
  What if we developers only announce in developer-oriented forums and
  someone else (marketing team?) takes the task of communicating it to
  end users?
  [...]
  I suggest transforming it into this instead:
 
  Beware of the target audience of the list you post to.  If you are
  unsure if your message could be misinterpreted (e.g. if you are a
  geek with a message to end users) then consider passing it through
  someone more devoted to communicating (e.g. the marketing team).
 
  Good point, but I think the audience involved has self-selecting down
  to developer - tester.
 
  I don't think we need to be worried about anyone else.  Do we need to
  worry about a person, who a) doesn't understand copy-nand but b) is
  subscribed to IAEP, suddenly deciding that they'll run mysterious
  commands on huge downloaded files and end up with something they
  didn't expect?  I don't think that more than a handful of people will
  do that, if that.

 Many developers can't imagine with how little understanding actual
 end users approach tasks like this. Even slapping on a big WARNING
 sign does not really prevent them from severely damaging their
 system.

I appreciate the scope of the problem that we're telling lots of
people about things that they don't understand...:

  Date: Wed, 17 Jun 2009 10:12:10 +0100
  From: Martin Dengler mar...@martindengler.com
  Subject: Re: [Sugar-devel] Show Must Go On - SoaS for the XO-1
  To: S Page skierp...@gmail.com

  Spend a few seconds contemplating how easy those steps can be.  Now
  contemplate how many ways people might screw up each step (mis-type
  the removable device letter? assume that dd just adds some stuff to
  their USB stick and get upset when it overwrites their thesis?).

...but I don't think that's the problem:

 For you it seems obvious nobody should undertake this unless they know  
 exactly what they're doing. Which is precisely the problem.

No, that's not the problem.  It's people that don't know that they
don't know what they're doing.  My point is that I think we're
worrying about people that a) want to be testers; and b) are so keen
that they go copy-nanding (after getting a devkey, etc.) without
understanding what they're doing.  As I'm saying I don't think there
are enough people like that on IAEP/sugar-devel to worry about, and
you're saying there are (IIUC).  Well, I'm happy to leave it at that.

 Saying that developers should not talk to users is only half a
 joke. It's often frustrating for both sides. You need someone who
 can think on both levels to mediate.

I agree, but I think most developers [on this project] *can* but just
lack the time.  And given the additional time it'd take, I think (as I
said directly to S Page and as others have said) that someone else
should do it if it's a problem.  But I'm glad sdz sent his mail.

 - Bert -

Martin


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Re: [IAEP] [Sugar-devel] Show Must Go On - SoaS for the XO-1

2009-06-17 Thread Bert Freudenberg
On 17.06.2009, at 14:09, Martin Dengler wrote:

 No, that's not the problem.  It's people that don't know that they
 don't know what they're doing.  My point is that I think we're
 worrying about people that a) want to be testers; and b) are so keen
 that they go copy-nanding (after getting a devkey, etc.) without
 understanding what they're doing.  As I'm saying I don't think there
 are enough people like that on IAEP/sugar-devel to worry about, and
 you're saying there are (IIUC).

I for one would *hope* that on the IAEP list many people do  
participate who are not necessarily familiar with technical details,  
but who care deeply about education. Care so much in fact that they  
are not even detained by these awkward instructions when they try to  
help. In know there were such people in the OLPC community, and  
hopefully we are not driving them away by too much tech-talk that is  
only remotely related to the actual educational goals of the project.

 Well, I'm happy to leave it at that.

Me too.

- Bert -


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