CA SupportConnect down

2007-08-28 Thread Brian Peterson
CA's support web site http://supportconnect.ca.com is down.

I called the CA help desk, and they said there are issues right now with the 
web site.  No ETA.

Brian

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Re: CA SupportConnect down

2007-08-28 Thread Ed Finnell
 
In a message dated 8/28/2007 12:37:59 P.M. Central Daylight Time,  
[EMAIL PROTECTED] writes:

and they  said there are issues right now with the 
web site.  No  ETA.




Wonder who's software they're running?



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Re: CA SupportConnect down

2007-08-28 Thread Paul D'Angelo
Have any of these so called computer giants ever here of the term
backup site  or  failover site.





Brian Peterson [EMAIL PROTECTED] 
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08/28/2007 01:37 PM
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CA SupportConnect down






CA's support web site http://supportconnect.ca.com is down.

I called the CA help desk, and they said there are issues right now with 
the 
web site.  No ETA.

Brian

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Re: CA SupportConnect down

2007-08-28 Thread Patrick O'Keefe
On Tue, 28 Aug 2007 12:37:54 -0500, Brian Peterson 
[EMAIL PROTECTED] wrote:

CA's support web site http://supportconnect.ca.com is down.

I called the CA help desk, and they said there are issues right now 
with the
web site.  No ETA.
...

For years I said other vendors should emulate IBM support.
This wasn't exactly what I meant.

Pat O'Keefe

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Re: CA SupportConnect down

2007-08-28 Thread Robert Justice
maybe c/a has started using the world famous web authentication service

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Re: CA SupportConnect down

2007-08-28 Thread Rick Fochtman

snip
Have any of these so called computer giants ever here of the term 
backup site or failover site.

-unsnip
Obviously not. Maybe it's the intellectual paralytics in accounting that 
are driving the ship.


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Re: CA SupportConnect down

2007-08-28 Thread Ed Gould

On Aug 28, 2007, at 4:35 PM, Rick Fochtman wrote:


snip
Have any of these so called computer giants ever here of the term  
backup site or failover site.

-unsnip
Obviously not. Maybe it's the intellectual paralytics in accounting  
that are driving the ship.





I wonder if TANDEM and Stratus would come up with a good reason.

Ed

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CA-SupportConnect down

2007-06-18 Thread Knutson, Sam
CA-SupportConnect is down and has had a series of problems lately with 
availability for us.  No estimated uptime.You can call the SupportConnect 
line directly at (631)342-6364 and open a ticket or try to get status.

First IBMLink and now CA- SupportConnect too it seems the Gremlins are working 
overtime.  

    Best Regards, 

    Sam Knutson, GEICO 
    System z Performance and Availability Management 
    mailto:[EMAIL PROTECTED] 
    (office)  301.986.3574
   
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Re: CA-SupportConnect down

2007-06-18 Thread Vernooy, C.P. - SPLXM


Knutson, Sam [EMAIL PROTECTED] wrote in message news:[EMAIL PROTECTED]
 CA-SupportConnect is down and has had a series of problems lately with 
 availability for us.  No estimated uptime.You can call the SupportConnect 
 line directly at (631)342-6364 and open a ticket or try to get status.
 
 First IBMLink and now CA- SupportConnect too it seems the Gremlins are 
 working overtime.  
 
     Best Regards, 
 
     Sam Knutson, GEICO 

At this moment it is working here.

It indeed was bad to last months already but especially last weeks, varying 
from slow to very very slow, or not responding at all.

I filed a complaint for it in the suggestions mailbox (you can't report an 
error against this 'product') and got a very friendly reply, that many good 
things are coming in the future, so maybe also better performance and 
availibility.

Kees.
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Re: CA-SupportConnect down

2007-06-18 Thread Kirk Talman
Silicon-based job action.  Their extra baryons are acting up/out.

IBM Mainframe Discussion List IBM-MAIN@BAMA.UA.EDU wrote on 06/18/2007 
10:31:55 AM:

 First IBMLink and now CA- SupportConnect too it seems the Gremlins 
 are working overtime. 

 Sam Knutson, GEICO

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Re: CA-SupportConnect down

2007-06-18 Thread Chris Hoelscher
Sam (and all) - I was able to enter SupportConnect on the first try and
paruse open issues, and perform a knowledgebase keyword search (10:37 EDT)

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Re: CA-SupportConnect down

2007-06-18 Thread Howard Brazee
On 18 Jun 2007 07:32:06 -0700, [EMAIL PROTECTED] (Knutson, Sam)
wrote:


First IBMLink and now CA- SupportConnect too it seems the Gremlins are working 
overtime.  

Who was the airline president who said that if the customers saw dirty
ashtrays, they assumed the engines weren't safe?

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