Re: Endevor(Change Management Software)

2012-03-23 Thread Greg Kelly
On Behalf of Rose Sakach (CA Technologies, Sr. Product Manager)

Systems Programmers tasks and responsibilities vary from site to site.  
Responsibilities can range from Installation, upgrade, and maintenance of 
products to providing utilities for applications (both z/OS and business) and 
administering various products (such as CICS, RACF/ACF2/Top Secret or Endevor 
or CA-7 etc.).  In my experience, Systems Programmers were the Subject Matter 
Experts (SME) on all of the Systems Software/applications and were responsible 
for much more than the SMP/E-related tasks.  

Given the type of responsibility described above, there is absolutely a 
use-case for Endevor in a System’s Programmers daily life.  Endevor’s change 
history capabilities alone is worth the effort involved in configuring and 
using the product.  Having the capability to instantly view the exact lines of 
code that were changed, who made the change, when it was made and have access 
to any/all prior versions of source code can save a tremendous amount of time.  
This beats having to search a PDS for the “OLD” copy of the source – or was it 
the OLD-OLD-copy that I need?  How do I know if I wasn’t the one who made the 
backup copy?  I can attest to the fact that Endevor has saved me on several 
occasions when I made changes to maintenance jobs (JCL) for products and had to 
back them out in a hurry (and subsequently fix them) to meet an SLA for say 
CICS availability.  Any/all types of “application-like” components, such as 
maintenance jobs for databases (i.e. RACF) or CICS regions (i.e!
 . start-up JCL), and especially any site-specific product customization jobs 
can and should be housed within Endevor.  This has been implemented and 
utilized VERY successfully at several of my prior employers – one of which was 
a very large financial institution.  

They key to success here, is to keep it simple.  Endevor is flexible enough to 
provide a separate mini life-cycle tailored for Systems Programming use.  This 
will allow your site to use ONLY the features in Endevor that will support the 
existing process with the benefit or providing  the safety net that enables 
quick recovery.  The change history, version control, audit trail, and back-out 
capability justifies its use.  Endevor could even hasten the process by 
providing automated approvals instead of either a paper-trail or a ticketing 
system requirement.  For example, if the Systems Programmer change impacts 
RACF, the RACF ADMIN Mgr could be an approver.  If the change impacts DB2 – the 
DB2 Mgr could be the approver and so on.  If the current process requires NO 
APPROVAL, Endevor could mimic that as well.  Use only what is of value here.  A 
2-stage environment with minimal types (i.e. JCL, PROC, COBOL, ASSEMBLER, 
REXX?) with minimal or no approval requirements could provide!
  it all.  Point here is the product is flexible enough to provide MANY 
benefits that could save time, reduce outages, and improve productivity.  I 
highly recommend it and would be happy to provide guidance for anyone 
interested in implementing it.
- Rose Sakach

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Re: Endevor(Change Management Software)

2012-03-15 Thread Lim Ming Liang

On 16-Mar-12 12:03 AM, gsg wrote:

Just want to thank everyone for your comments.  I think the consensus is to not 
use Endevor for system type changes.  I realize this would cause a lot of pain 
and reduce productivity.

My next questions is how does your shop handle making system changes or 
upgrading 3rd party products?  Do your SYSPROGS have direct access to update 
with no type of Change Control?

Thanks in advance.

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Years ago, while I was doing sysprog work, the audit required me, my 
boss advised me, to raise system change request, and document the change 
and fall-back steps if necessary.Me and my colleagues have complied to 
that fully. We just have to put in documentation as part of our daily 
tasks in our time-spent report.


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Re: Endevor(Change Management Software)

2012-03-15 Thread Ed Gould

John:

I would further qualify your statement about OEM's to something like  
this:
Some OEMs know about SMPE and some use it as to its design point  
others use it as a "selling" point and do not embrace SMPE at all.


Ed
On Mar 15, 2012, at 12:38 PM, John Gilmore wrote:


There is a long tradition among sysprogs of what is done and not done,
and what is done is done within the framework of SMP.  There are some
few exceptions, but most ISVs use SMP too.

John Gilmore, Ashland, MA 01721 - USA

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Re: Endevor(Change Management Software)

2012-03-15 Thread John Gilmore
There is a long tradition among sysprogs of what is done and not done,
and what is done is done within the framework of SMP.  There are some
few exceptions, but most ISVs use SMP too.

John Gilmore, Ashland, MA 01721 - USA

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Re: Endevor(Change Management Software)

2012-03-15 Thread gsg
Just want to thank everyone for your comments.  I think the consensus is to not 
use Endevor for system type changes.  I realize this would cause a lot of pain 
and reduce productivity.

My next questions is how does your shop handle making system changes or 
upgrading 3rd party products?  Do your SYSPROGS have direct access to update 
with no type of Change Control?

Thanks in advance.

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Re: Endevor(Change Management Software)

2012-03-15 Thread Bobbie Justice
Used Endeavor - Yes 
System Libraries under Endeavor - no, I'm not into that much pain. 

Bobbie Jo Justice 



>Is anyone out there using CA-Endevor?  Do you manage your system changes using 
>Endevor?  If so, how are you doing this and was >it hard to setup?
>
>We are looking into this, but there are so many system libraries that could be 
>changed, it needs a lot of thought to get it right.
>
>Thanks

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Re: Endevor(Change Management Software)

2012-03-15 Thread Lizette Koehler
> 
> Is anyone out there using CA-Endevor?  Do you manage your system changes
using
> Endevor?  If so, how are you doing this and was it hard to setup?
> 
> We are looking into this, but there are so many system libraries that
could be changed,
> it needs a lot of thought to get it right.
> 
> Thanks
> 
> --

We have Endevor but only use it for application changes.

We also have PDSMAN and I use that for monitoring changes in system libs
(like SYS1.PARMLIB and SYS1.VTAMLST).  I keep backups of changed members.
Currently I have 40 gens I keep of last changes.  PDSMAN can keep 99
versions.

If you have PDSMAN and want to know more, write me offlist.

Lizette

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Re: Endevor(Change Management Software)

2012-03-15 Thread Robert S. Hansel (RSH)
Our firm used to offer CA-Endevor consulting services, and the former lead of 
our CA-Endevor practice implemented change control over system libraries at a 
her former employer, an insurance firm as I recall. There was the expected 
initial resistance by the systems staff, but once they got used to it, I 
understand they grew to like the ability to report on the details of changes 
and easily back them out. Contact me off-list if you'd like me to try to put 
you in touch with this person.

Regards, Bob

Robert S. Hansel
Lead RACF Specialist
RSH Consulting, Inc.
617-969-8211
www.linkedin.com/in/roberthansel
www.rshconsulting.com

-Original Message-
Date:Wed, 14 Mar 2012 12:29:05 -0500
From:gsg 
Subject: Endevor(Change Management Software)

Is anyone out there using CA-Endevor?  Do you manage your system changes using 
Endevor?  If so, how are you doing this and was it hard to setup?

We are looking into this, but there are so many system libraries that could be 
changed, it needs a lot of thought to get it right.

Thanks

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Re: Endevor(Change Management Software)

2012-03-14 Thread Anthony Thompson
Endevor is source control. It's strength is in ensuring there are no changes to 
source between environments... (typically development, test, user acceptance, 
production, and 'emergency' environment for catering for on-the-fly changes to 
deal with a production problem... like production JCL needing bigger a SPACE 
allocation for a file)... majorly, any source that's needs compiling is done 
via Endevor processes, so that there is confidence that source code truly 
reflects object/runtime code. Changes/variations are tracked (and I imagine 
that's what's driving this). Such is the theory...

In terms of systems programming, there no sensible need for such 
source/object/executable control. We've got SMP/E, which immediately covers 
much of Endevor's remit.

If you want to control purely source that never needs compiling, such as 
PARMLIB or VTAMLST members or whatever, then again, I don't think something 
like Endevor is appropriate. The idea of having a hierarchy of environments 
that Endevor drifts unchanged source through doesn't really apply. Although 
system symbols allow common parmlib decks in many cases, it's more often the 
case that each system has it's own specific needs and parms... and there's no 
real 'test environment' to make sure any system parameter change actually works 
for any particular system... and no real hierarchy of environments in the same 
sense of having a tier of application environments where everything is 
notionally the same. You 'could' write Endevor generators that automatically 
change the source depending on the destination environment, but you'd better 
have a damned good naming convention for just about everything... and I doubt 
it would work properly anyway. Frankly, I think it would be easier to w!
 rite a usermod every time I wanted to update some parameter library member. 
Bone easy, using the same software and management techniques IBM themselves use 
to maintain the rest of z/OS. Throw a copy of the SMP/E log at management every 
day. Reporting requirement satisfied.

I'd argue against it. Just like I'd argue that an application system 
development life-cycle is inappropriate for a system programmer's working 
practices. Square peg for a round hole. Get your management to ask CA one 
thing: has anybody anywhere on this or any other planet used Endevor to 
maintain z/OS system libraries? If you absolutely must, then try it using SCLM 
as an exercise. You'll have the same concepts and dramas to deal with and at 
much less cost. Better still, get your management to try it. They might develop 
a better understanding of what they are asking for. It's too big a hammer for 
the job really.

Ant.

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@bama.ua.edu] On Behalf Of 
Lim Ming Liang
Sent: Thursday, 15 March 2012 12:40 PM
To: IBM-MAIN@bama.ua.edu
Subject: Re: Endevor(Change Management Software)

On 15-Mar-12 1:29 AM, gsg wrote:
> Is anyone out there using CA-Endevor?  Do you manage your system changes 
> using Endevor?  If so, how are you doing this and was it hard to setup?
>
> We are looking into this, but there are so many system libraries that could 
> be changed, it needs a lot of thought to get it right.
>
> Thanks
>
> --
> For IBM-MAIN subscribe / signoff / archive access instructions, send 
> email to lists...@bama.ua.edu with the message: INFO IBM-MAIN
>
You can include any system parmlibs, proclibs and/or vtamlst libraries to be 
updated only by Endevor, effectively let the Endevor process to control and 
monitor the changes in those libraries. But that will really affect the system 
programmer productivity.

Long time ago, any system changes made, my boss will required me to submit a 
change request, to document the actions and recovery plan, before or after the 
change. That was good enough at that time to pass the audit.

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Re: Endevor(Change Management Software)

2012-03-14 Thread Lim Ming Liang

On 15-Mar-12 1:29 AM, gsg wrote:

Is anyone out there using CA-Endevor?  Do you manage your system changes using 
Endevor?  If so, how are you doing this and was it hard to setup?

We are looking into this, but there are so many system libraries that could be 
changed, it needs a lot of thought to get it right.

Thanks

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You can include any system parmlibs, proclibs and/or vtamlst libraries 
to be updated only by Endevor, effectively let the Endevor process to 
control and monitor the changes in those libraries. But that will really 
affect the system programmer productivity.


Long time ago, any system changes made, my boss will required me to 
submit a change request, to document the actions and recovery plan, 
before or after the change. That was good enough at that time to pass 
the audit.


--
Regards Lim ML

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Re: Endevor(Change Management Software)

2012-03-14 Thread Gibney, Dave
We use Endevor for application change management. Some of our routine system 
monitoring, and backups are jobs managed by Endevor. 

IMO, Endevor is not suited for system change management. There are products 
that are, but they are expensive.

Dave Gibney
Information Technology Services
Washington State University


> -Original Message-
> From: IBM Mainframe Discussion List [mailto:IBM-MAIN@bama.ua.edu] On
> Behalf Of gsg
> Sent: Wednesday, March 14, 2012 10:29 AM
> To: IBM-MAIN@bama.ua.edu
> Subject: Endevor(Change Management Software)
> 
> Is anyone out there using CA-Endevor?  Do you manage your system changes
> using Endevor?  If so, how are you doing this and was it hard to setup?
> 
> We are looking into this, but there are so many system libraries that could be
> changed, it needs a lot of thought to get it right.
> 
> Thanks
> 
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> send email to lists...@bama.ua.edu with the message: INFO IBM-MAIN

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Re: Endevor(Change Management Software)

2012-03-14 Thread van der Grijn, Bart (B)
Endevor: Yes
System changes through Endevor: No

Bart

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@bama.ua.edu] On Behalf Of 
gsg
Sent: Wednesday, March 14, 2012 1:29 PM
To: IBM-MAIN@bama.ua.edu
Subject: Endevor(Change Management Software)

Is anyone out there using CA-Endevor?  Do you manage your system changes using 
Endevor?  If so, how are you doing this and was it hard to setup?

We are looking into this, but there are so many system libraries that could be 
changed, it needs a lot of thought to get it right.

Thanks

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Re: Endevor(Change Management Software)

2012-03-14 Thread Mueller, David
We use Endevor for Application Software, but never set it up for use for system 
datasets.  However, the application that uses Endevor will be moving off the 
mainframe within a year.

David Mueller | Systems Programmer 
SSRC (Southwood Shared Resource Center) 
2002 Old St. Augustine, Bldg C, cubicle W-67
Mail: 2585 Shumard Oak Blvd, Tallahassee, FL, 32399  
Phone: 850-414-9134 || Fax: 850-488-3600 
E-mail: david.muel...@ssrc.myflorida.com 
  
Please Note: Florida has a very broad public records law. Most written 
communications to or from state officials regarding state business are public 
records available to the public and media upon request. Your e-mail 
communications may therefore be subject to public disclosure. 


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@bama.ua.edu] On Behalf Of 
gsg
Sent: Wednesday, March 14, 2012 1:29 PM
To: IBM-MAIN@bama.ua.edu
Subject: Endevor(Change Management Software)

Is anyone out there using CA-Endevor?  Do you manage your system changes using 
Endevor?  If so, how are you doing this and was it hard to setup?

We are looking into this, but there are so many system libraries that could be 
changed, it needs a lot of thought to get it right.

Thanks

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Re: Endevor(Change Management Software)

2012-03-14 Thread Mitch
Hello:

You may want to look at SYSChange from Pristine Software (www.pristineusa.com). 
 This tool goes past the "typical" applications change management support and 
automatically includes system level change management.  If you want to know 
more, drop me an email.

Regards,


Mitch McCluhan,
Legacy Modernization Consultant



-Original Message-
From: gsg 
To: IBM-MAIN 
Sent: Wed, Mar 14, 2012 10:31 am
Subject: Endevor(Change Management Software)


Is anyone out there using CA-Endevor?  Do you manage your system changes using 
ndevor?  If so, how are you doing this and was it hard to setup?
We are looking into this, but there are so many system libraries that could be 
hanged, it needs a lot of thought to get it right.
Thanks
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Endevor(Change Management Software)

2012-03-14 Thread gsg
Is anyone out there using CA-Endevor?  Do you manage your system changes using 
Endevor?  If so, how are you doing this and was it hard to setup?

We are looking into this, but there are so many system libraries that could be 
changed, it needs a lot of thought to get it right.

Thanks

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