Re: ServiceLink down?

[Paul Gilmartin]

On Fri, 10 Dec 2021 13:13:48 -0800, Ed Jaffe wrote:
>
>I don't know how the VM 3270 version fared by comparison. Anecdotally I
>don't remember ever seeing it down...
> 
Many years ago when it was new, I think, and called HONE(?) it crashed
on me and gave me CP READ prompts *on*their*server*.  I wished I knew
more CP commands ...  I didn't try CP IPL ...

-- gil

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Re: ServiceLink down?

[Ed Jaffe]

On 12/10/2021 7:13 AM, Bill Johnson wrote:

Most of the “downtime” for IBMLINK I’ve seen discussed here has been people 
using the wrong link or some other user error. Maybe someone from IBM with the 
facts can shed some light on the ACTUAL downtime? In my entire career of 40 
years, I don’t recall it ever being unavailable when I’ve needed it.


Over the years, IBMLink (the web-based version) has suffered some long 
outages -- both scheduled and unscheduled.


I don't know how the VM 3270 version fared by comparison. Anecdotally I 
don't remember ever seeing it down...


--
Phoenix Software International
Edward E. Jaffe
831 Parkview Drive North
El Segundo, CA 90245
https://www.phoenixsoftware.com/



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Re: ServiceLink down?

[Jeremy Nicoll]

On Fri, 10 Dec 2021, at 15:13, Bill Johnson wrote:
> Most of the “downtime” for IBMLINK I’ve seen discussed here has been 
> people using the wrong link or some other user error. 

Presumably the "wrong link" previously worked.  If IBM have moved the 
service somewhere else, shouldn't they have provided redirects from 
the old location to the new one, and/or very visible banners telling 
people that in so-many days the old link will no longer work?

-- 
Jeremy Nicoll - my opinions are my own.

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Re: ServiceLink down?

[Bill Johnson]

Most of the “downtime” for IBMLINK I’ve seen discussed here has been people 
using the wrong link or some other user error. Maybe someone from IBM with the 
facts can shed some light on the ACTUAL downtime? In my entire career of 40 
years, I don’t recall it ever being unavailable when I’ve needed it.


Sent from Yahoo Mail for iPhone


On Friday, December 10, 2021, 10:08 AM, Carmen Vitullo  
wrote:

maybe they need to practice what they preach.

Working for an outsourcer years ago we had clients that hand NO downtime 
using the sysplex as it was designed. that's what IBM sold them/us for 
100% up time, just sayin :)

workloads moved around the plex as maint was applied, lpars were moved 
to new hardware with no outage to the plex


Carmen

On 12/10/2021 9:01 AM, Allan Staller wrote:
> Classification: Confidential
>
> They might as we be with all of the downtime they have thrown at us.
>
> -Original Message-
> From: IBM Mainframe Discussion List  On Behalf Of 
> Bill Johnson
> Sent: Friday, December 10, 2021 9:00 AM
> To:IBM-MAIN@LISTSERV.UA.EDU
> Subject: Re: ServiceLink down?
>
> [CAUTION: This Email is from outside the Organization. Unless you trust the 
> sender, Don't click links or open attachments as it may be a Phishing email, 
> which can steal your Information and compromise your Computer.]
>
> Whew, for a minute there, I thought IBM was running servicelink on AWS.
>
>
> Sent from Yahoo Mail for iPhone
>
>
> On Friday, December 10, 2021, 9:43 AM, Carmen Vitullo  
> wrote:
>
> I should have added, the link you provided does not work
>
> I used
>
> www-03.ibm.com/ibmlink/servicelink
>
> Carmen
>
>
> On 12/10/2021 8:33 AM, Richards, Robert B. (CTR) wrote:
>> Is anyone else having trouble logging  into ServiceLink?
>>
>> https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.i
>> bmlink.ibm.com%2Fdata=04%7C01%7Callan.staller%40HCL.COM%7C73d238b
>> c6b554140008f08d9bbedc55b%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7
>> C637747452180660481%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIj
>> oiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000sdata=FXlJ86Ji4ALl
>> zkNFvXXYsJf8JLrk4gr%2FXhmdo7sNSHU%3Dreserved=0<https://apc01.safe 
>> links.protection.outlook.com/?url=http%3A%2F%2Fwww.ibmlink.ibm.com%2F& 
>> amp;data=04%7C01%7Callan.staller%40HCL.COM%7C73d238bc6b554140008f08d9b 
>> bedc55b%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C63774745218066048 
>> 1%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6 
>> Ik1haWwiLCJXVCI6Mn0%3D%7C3000sdata=FXlJ86Ji4ALlzkNFvXXYsJf8JLrk4g 
>> r%2FXhmdo7sNSHU%3Dreserved=0>
>>
>> Bob
>>
>> --
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> but I am bound to live by the light that I have. I must stand with anybody 
> that stands right, and stand with him while he is right, and part with him 
> when he goes wrong. *Abraham Lincoln*/
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Re: ServiceLink down?

[Carmen Vitullo]

maybe they need to practice what they preach.

Working for an outsourcer years ago we had clients that hand NO downtime 
using the sysplex as it was designed. that's what IBM sold them/us for 
100% up time, just sayin :)


workloads moved around the plex as maint was applied, lpars were moved 
to new hardware with no outage to the plex



Carmen

On 12/10/2021 9:01 AM, Allan Staller wrote:

Classification: Confidential

They might as we be with all of the downtime they have thrown at us.

-Original Message-
From: IBM Mainframe Discussion List  On Behalf Of 
Bill Johnson
Sent: Friday, December 10, 2021 9:00 AM
To:IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ServiceLink down?

[CAUTION: This Email is from outside the Organization. Unless you trust the 
sender, Don't click links or open attachments as it may be a Phishing email, 
which can steal your Information and compromise your Computer.]

Whew, for a minute there, I thought IBM was running servicelink on AWS.


Sent from Yahoo Mail for iPhone


On Friday, December 10, 2021, 9:43 AM, Carmen Vitullo  
wrote:

I should have added, the link you provided does not work

I used

www-03.ibm.com/ibmlink/servicelink

Carmen


On 12/10/2021 8:33 AM, Richards, Robert B. (CTR) wrote:

Is anyone else having trouble logging  into ServiceLink?

https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.i
bmlink.ibm.com%2Fdata=04%7C01%7Callan.staller%40HCL.COM%7C73d238b
c6b554140008f08d9bbedc55b%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7
C637747452180660481%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIj
oiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000sdata=FXlJ86Ji4ALl
zkNFvXXYsJf8JLrk4gr%2FXhmdo7sNSHU%3Dreserved=0<https://apc01.safe 
links.protection.outlook.com/?url=http%3A%2F%2Fwww.ibmlink.ibm.com%2F& 
amp;data=04%7C01%7Callan.staller%40HCL.COM%7C73d238bc6b554140008f08d9b 
bedc55b%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C63774745218066048 
1%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6 
Ik1haWwiLCJXVCI6Mn0%3D%7C3000sdata=FXlJ86Ji4ALlzkNFvXXYsJf8JLrk4g 
r%2FXhmdo7sNSHU%3Dreserved=0>


Bob

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succeed, but I am bound to live by the light that I have. I must stand 
with anybody that stands right, and stand with him while he is right, 
and part with him when he goes wrong. *Abraham Lincoln*/


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Re: ServiceLink down?

[Allan Staller]

Classification: Confidential

They might as we be with all of the downtime they have thrown at us.

-Original Message-
From: IBM Mainframe Discussion List  On Behalf Of 
Bill Johnson
Sent: Friday, December 10, 2021 9:00 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ServiceLink down?

[CAUTION: This Email is from outside the Organization. Unless you trust the 
sender, Don't click links or open attachments as it may be a Phishing email, 
which can steal your Information and compromise your Computer.]

Whew, for a minute there, I thought IBM was running servicelink on AWS.


Sent from Yahoo Mail for iPhone


On Friday, December 10, 2021, 9:43 AM, Carmen Vitullo  
wrote:

I should have added, the link you provided does not work

I used

www-03.ibm.com/ibmlink/servicelink

Carmen


On 12/10/2021 8:33 AM, Richards, Robert B. (CTR) wrote:
> Is anyone else having trouble logging  into ServiceLink?
>
> https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.i
> bmlink.ibm.com%2Fdata=04%7C01%7Callan.staller%40HCL.COM%7C73d238b
> c6b554140008f08d9bbedc55b%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7
> C637747452180660481%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIj
> oiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000sdata=FXlJ86Ji4ALl
> zkNFvXXYsJf8JLrk4gr%2FXhmdo7sNSHU%3Dreserved=0<https://apc01.safe
> links.protection.outlook.com/?url=http%3A%2F%2Fwww.ibmlink.ibm.com%2F&
> amp;data=04%7C01%7Callan.staller%40HCL.COM%7C73d238bc6b554140008f08d9b
> bedc55b%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C63774745218066048
> 1%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6
> Ik1haWwiLCJXVCI6Mn0%3D%7C3000sdata=FXlJ86Ji4ALlzkNFvXXYsJf8JLrk4g
> r%2FXhmdo7sNSHU%3Dreserved=0>
>
> Bob
>
> --
> For IBM-MAIN subscribe / signoff / archive access instructions, send
> email tolists...@listserv.ua.edu  with the message: INFO IBM-MAIN
>
--
/I am not bound to win, but I am bound to be true. I am not bound to succeed, 
but I am bound to live by the light that I have. I must stand with anybody that 
stands right, and stand with him while he is right, and part with him when he 
goes wrong. *Abraham Lincoln*/

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The e mail and its contents (with or without referred errors) shall therefore 
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Re: ServiceLink down?

[Bill Johnson]

Whew, for a minute there, I thought IBM was running servicelink on AWS.


Sent from Yahoo Mail for iPhone


On Friday, December 10, 2021, 9:43 AM, Carmen Vitullo  
wrote:

I should have added, the link you provided does not work

I used

www-03.ibm.com/ibmlink/servicelink

Carmen


On 12/10/2021 8:33 AM, Richards, Robert B. (CTR) wrote:
> Is anyone else having trouble logging  into ServiceLink?
>
> www.ibmlink.ibm.com
>
> Bob
>
> --
> For IBM-MAIN subscribe / signoff / archive access instructions,
> send email tolists...@listserv.ua.edu  with the message: INFO IBM-MAIN
>
-- 
/I am not bound to win, but I am bound to be true. I am not bound to 
succeed, but I am bound to live by the light that I have. I must stand 
with anybody that stands right, and stand with him while he is right, 
and part with him when he goes wrong. *Abraham Lincoln*/

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Re: ServiceLink down?

[Denis]

I usually use the even shorter:ibm.com/ibmlink

Denis.

-Original Message-
From: Carmen Vitullo 
To: IBM-MAIN@LISTSERV.UA.EDU
Sent: Fri, Dec 10, 2021 3:43 pm
Subject: Re: ServiceLink down?

I should have added, the link you provided does not work

I used

www-03.ibm.com/ibmlink/servicelink

Carmen


On 12/10/2021 8:33 AM, Richards, Robert B. (CTR) wrote:
> Is anyone else having trouble logging  into ServiceLink?
>
> www.ibmlink.ibm.com<http://www.ibmlink.ibm.com>
>
> Bob
>
> --
> For IBM-MAIN subscribe / signoff / archive access instructions,
> send email tolists...@listserv.ua.edu  with the message: INFO IBM-MAIN
>
-- 
/I am not bound to win, but I am bound to be true. I am not bound to 
succeed, but I am bound to live by the light that I have. I must stand 
with anybody that stands right, and stand with him while he is right, 
and part with him when he goes wrong. *Abraham Lincoln*/

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Re: [External] Re: ServiceLink down?

[Price, Sandra M]

Thanks so much!

Sandy Price, MS.
System Programmer
Mainframe Services
State of North Carolina
Department of Information Technology Services 
919-754-6299 Office
919-754-6000 ITS Service desk
sandy.pr...@nc.gov
Open a ticket with ServiceNow
 
Email correspondence to and from this address may be subject to the North 
Carolina public records laws and may be disclosed to third parties by 
authorized state officials.

-Original Message-
From: IBM Mainframe Discussion List  On Behalf Of 
Carmen Vitullo
Sent: Friday, December 10, 2021 9:47 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: [External] Re: ServiceLink down?

CAUTION: External email. Do not click links or open attachments unless you 
verify. Send all suspicious email as an attachment to Report 
Spam.<mailto:report.s...@nc.gov>


Great! your welcome Bob


Carmen

On 12/10/2021 8:45 AM, Richards, Robert B. (CTR) wrote:
> I'll update my bookmark! It worked!!! Thanks! 
>
> -Original Message-
> From: IBM Mainframe Discussion List  On 
> Behalf Of Carmen Vitullo
> Sent: Friday, December 10, 2021 9:43 AM To:IBM-MAIN@LISTSERV.UA.EDU
> Subject: Re: ServiceLink down?
>
> I should have added, the link you provided does not work
>
> I used
>
> www-03.ibm.com/ibmlink/servicelink
>
> Carmen
>
>
> On 12/10/2021 8:33 AM, Richards, Robert B. (CTR) wrote:
>> Is anyone else having trouble logging  into ServiceLink?
>>
>> https://urldefense.com/v3/__http://www.ibmlink.ibm.com__;!!HYmSToo!KW
>> wDqMp8jF7gVD-ih79deQ-77-EJ_Ur4idwcgISiR897tF-KriBEJOnUK-cqma0c0Q$ 
>> <https://urldefense.com/v3/__http://www.ibmlink.ibm.com__;!!HYmSToo!K
>> WwDqMp8jF7gVD-ih79deQ-77-EJ_Ur4idwcgISiR897tF-KriBEJOnUK-cqma0c0Q$ >
>>
>> Bob
>>
>> -
>> - For IBM-MAIN subscribe / signoff / archive access instructions, 
>> send
>> emailtolists...@listserv.ua.edu   with the message: INFO IBM-MAIN
>>
> --
> /I am not bound to win, but I am bound to be true. I am not bound to 
> succeed, but I am bound to live by the light that I have. I must stand 
> with anybody that stands right, and stand with him while he is right, 
> and part with him when he goes wrong. *Abraham Lincoln*/
>
> --
> For IBM-MAIN subscribe / signoff / archive access instructions, send 
> email tolists...@listserv.ua.edu  with the message: INFO IBM-MAIN
>
> --
> For IBM-MAIN subscribe / signoff / archive access instructions, send 
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--
/I am not bound to win, but I am bound to be true. I am not bound to succeed, 
but I am bound to live by the light that I have. I must stand with anybody that 
stands right, and stand with him while he is right, and part with him when he 
goes wrong. *Abraham Lincoln*/

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Re: [External] ServiceLink down?

[Price, Sandra M]

Me as well.

Sandy Price, MS.
System Programmer
Mainframe Services
State of North Carolina
Department of Information Technology Services 
919-754-6299 Office
919-754-6000 ITS Service desk
sandy.pr...@nc.gov
Open a ticket with ServiceNow
 
Email correspondence to and from this address may be subject to the North 
Carolina public records laws and may be disclosed to third parties by 
authorized state officials.

-Original Message-
From: IBM Mainframe Discussion List  On Behalf Of 
Richards, Robert B. (CTR)
Sent: Friday, December 10, 2021 9:34 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: [External] ServiceLink down?

CAUTION: External email. Do not click links or open attachments unless you 
verify. Send all suspicious email as an attachment to Report 
Spam.<mailto:report.s...@nc.gov>


Is anyone else having trouble logging  into ServiceLink?

https://urldefense.com/v3/__http://www.ibmlink.ibm.com__;!!HYmSToo!Myb5P4qwVWQy2754vQYSs7MUV-0kUVqgX0-Ao_igBq_6nPZz-4WLel4yez8hzca4dA$
 
<https://urldefense.com/v3/__http://www.ibmlink.ibm.com__;!!HYmSToo!Myb5P4qwVWQy2754vQYSs7MUV-0kUVqgX0-Ao_igBq_6nPZz-4WLel4yez8hzca4dA$
 >

Bob

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Re: ServiceLink down?

[Carmen Vitullo]

Great! your welcome Bob


Carmen

On 12/10/2021 8:45 AM, Richards, Robert B. (CTR) wrote:

I'll update my bookmark! It worked!!! Thanks! 

-Original Message-
From: IBM Mainframe Discussion List  On Behalf Of 
Carmen Vitullo
Sent: Friday, December 10, 2021 9:43 AM
To:IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ServiceLink down?

I should have added, the link you provided does not work

I used

www-03.ibm.com/ibmlink/servicelink

Carmen


On 12/10/2021 8:33 AM, Richards, Robert B. (CTR) wrote:

Is anyone else having trouble logging  into ServiceLink?

www.ibmlink.ibm.com<http://www.ibmlink.ibm.com>

Bob

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--
/I am not bound to win, but I am bound to be true. I am not bound to succeed, 
but I am bound to live by the light that I have. I must stand with anybody that 
stands right, and stand with him while he is right, and part with him when he 
goes wrong. *Abraham Lincoln*/

--
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--
/I am not bound to win, but I am bound to be true. I am not bound to 
succeed, but I am bound to live by the light that I have. I must stand 
with anybody that stands right, and stand with him while he is right, 
and part with him when he goes wrong. *Abraham Lincoln*/


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Re: ServiceLink down?

[Richards, Robert B. (CTR)]

I'll update my bookmark! It worked!!! Thanks! 

-Original Message-
From: IBM Mainframe Discussion List  On Behalf Of 
Carmen Vitullo
Sent: Friday, December 10, 2021 9:43 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ServiceLink down?

I should have added, the link you provided does not work

I used

www-03.ibm.com/ibmlink/servicelink

Carmen


On 12/10/2021 8:33 AM, Richards, Robert B. (CTR) wrote:
> Is anyone else having trouble logging  into ServiceLink?
>
> www.ibmlink.ibm.com<http://www.ibmlink.ibm.com>
>
> Bob
>
> --
> For IBM-MAIN subscribe / signoff / archive access instructions, send 
> email tolists...@listserv.ua.edu  with the message: INFO IBM-MAIN
>
--
/I am not bound to win, but I am bound to be true. I am not bound to succeed, 
but I am bound to live by the light that I have. I must stand with anybody that 
stands right, and stand with him while he is right, and part with him when he 
goes wrong. *Abraham Lincoln*/

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For IBM-MAIN subscribe / signoff / archive access instructions, send email to 
lists...@listserv.ua.edu with the message: INFO IBM-MAIN

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Re: ServiceLink down?

[Carmen Vitullo]

I should have added, the link you provided does not work

I used

www-03.ibm.com/ibmlink/servicelink

Carmen


On 12/10/2021 8:33 AM, Richards, Robert B. (CTR) wrote:

Is anyone else having trouble logging  into ServiceLink?

www.ibmlink.ibm.com

Bob

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send email tolists...@listserv.ua.edu  with the message: INFO IBM-MAIN


--
/I am not bound to win, but I am bound to be true. I am not bound to 
succeed, but I am bound to live by the light that I have. I must stand 
with anybody that stands right, and stand with him while he is right, 
and part with him when he goes wrong. *Abraham Lincoln*/


--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN

Re: ServiceLink down?

[Richards, Robert B. (CTR)]

Thanks Carmen! I'll look elsewhere.

-Original Message-
From: IBM Mainframe Discussion List  On Behalf Of 
Carmen Vitullo
Sent: Friday, December 10, 2021 9:41 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ServiceLink down?

Hi Bob, I just checked from my work laptop,  so far I'm good, I am in !


Carmen

On 12/10/2021 8:33 AM, Richards, Robert B. (CTR) wrote:
> Is anyone else having trouble logging  into ServiceLink?
>
> www.ibmlink.ibm.com<http://www.ibmlink.ibm.com>
>
> Bob
>
> --
> For IBM-MAIN subscribe / signoff / archive access instructions, send 
> email tolists...@listserv.ua.edu  with the message: INFO IBM-MAIN
>
--
/I am not bound to win, but I am bound to be true. I am not bound to succeed, 
but I am bound to live by the light that I have. I must stand with anybody that 
stands right, and stand with him while he is right, and part with him when he 
goes wrong. *Abraham Lincoln*/

--
For IBM-MAIN subscribe / signoff / archive access instructions, send email to 
lists...@listserv.ua.edu with the message: INFO IBM-MAIN

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN

Re: ServiceLink down?

[Carmen Vitullo]

Hi Bob, I just checked from my work laptop,  so far I'm good, I am in !


Carmen

On 12/10/2021 8:33 AM, Richards, Robert B. (CTR) wrote:

Is anyone else having trouble logging  into ServiceLink?

www.ibmlink.ibm.com

Bob

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email tolists...@listserv.ua.edu  with the message: INFO IBM-MAIN


--
/I am not bound to win, but I am bound to be true. I am not bound to 
succeed, but I am bound to live by the light that I have. I must stand 
with anybody that stands right, and stand with him while he is right, 
and part with him when he goes wrong. *Abraham Lincoln*/


--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN

ServiceLink down?

[Richards, Robert B. (CTR)]

Is anyone else having trouble logging  into ServiceLink?

www.ibmlink.ibm.com

Bob

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN