Re: Categorization of TCP/IP service provision types (was: Re: The right to refuse, was: Re: Principles of Spam-abatement) (FWD: I-D ACTION:draft-klensin-ip-service-terms-00.txt)

2004-03-24 Thread jfcm
At 19:19 22/03/04, John C Klensin wrote:
The subject is not going to do away as long as people think they have a 
fundamental human right to do the equivalent of moving to a cardboard box 
under a bridge and then demanding banks and creditcard companies to see 
them as creditworthy as their bourgeois neighbors.
Of course, that belief is not limited to the Internet... for better or worse.
Actually it could be a way of describing mobiles. And it also works for 5 
years old kids.
jfc






Re: Categorization of TCP/IP service provision types (was: Re: The right to refuse, was: Re: Principles of Spam-abatement) (FWD: I-D ACTION:draft-klensin-ip-service-terms-00.txt)

2004-03-22 Thread John C Klensin


--On Friday, 19 March, 2004 18:34 -0700 Vernon Schryver 
[EMAIL PROTECTED] wrote:

From: John C Klensin

Last week's version of the spam discussions, led to an
interesting (to me) side-discussion about what was, and was
not,  an Internet connection service.  ...

draft-klensin-ip-service-terms-00.txt.
http://www.ietf.org/internet-drafts/draft-klensin-ip-service-t
erms-00.txt
This clearly isn't finished, indeed, it is not much more than
a  skeleton with a few examples.  It needs more work,
probably  additional categories, and more clarity about the
categories  that are there.
I think it is about as clear as it should be.  Much more
clearity would require sample contracts or risk getting bogged
down in nitpicking on whether it is practical to run an SMTP
server on a dynamic IP address, whether an IP address that
changes once a year is really dynamic, and so forth.
Those are the places where I clearly don't think we should go. 
To do so rapidly gets us, I think, to a function matrix.   That 
would be conceptually useful, but would not be extremely 
unlikely to be adopted by vendors and hence would not help at 
all with the promote truth in advertising theme that started 
the attempt.

What I see missing are hints why dynamic addresses are widely
blacklisted.  There need to be words about the first three
classes usually being priced so low that providers cannot
afford to keep records of who was using a given address when
it was used to send spam, denial of service attacks, or other
naughtiness, or cannot afford to have abuse department to
consult any records there might be.
Text would be welcome, but it seems to me that this addresses a 
different theme.  One could say that quality of customer service 
usually improves with categories, but that isn't universally 
true until one starts making categories of customer service 
efforts.  From my experience, I would even question your 
description above, although we don't disagree about the 
consequences: my impression is that a number of the broadband 
operators offering low-end services actually have fairly good 
logs.  What they don't have are abuse departments with the will 
and resources to dig through those logs and identify specific 
offenders.  Hand that same provider a subpoena associated with, 
e.g., some clearly criminal behavior, and records seem to turn 
up in a lot of cases.

What I've done in response to several comments is to add text to 
the beginning of the terminology section that tries to make it 
clear that these definitions are about what the provider intends 
to offer.  Whether the restrictions are imposed by AUP (or 
contractual terms and conditions) and whether technical means to 
enforce particular restrictions are effective on a particular 
day seems less important.

The dynamic address issue is, from that point of view, just a 
technical means to enforce (or just consistent with) an AUP or 
Ts and Cs.  I.e., if one believes that blacklisting dynamic 
addresses is rational, then part of the reason for that isn't 
too cheap or the addresses themselves, it is that these 
dynamic addresses tend to show up only in server prohibited 
environments.   Maybe it is equally rational to blacklist an 
address range on the theory that anything coming from that range 
is in violation of provider conditions of service and that one 
bad deed (violating AUPs or Ts and Cs) is as bad as another 
(demonstrated spamming).   But I don't see a reasonable way to 
incorporate any of that reasoning (whether one agrees with it or 
not) into the document without generally weakening it.  If you 
do, please suggest text.

 If there is real interest in the subject,
 I'd
like to see someone else take over the writing and editing.
If  there isn't any real, perhaps we can stop spending time
discussing the subject.
The subject is not going to do away as long as people think
they have a fundamental human right to do the equivalent of
moving to a cardboard box under a bridge and then demanding
banks and creditcard companies to see them as creditworthy as
their bourgeois neighbors.
Of course, that belief is not limited to the Internet... for 
better or worse.

If no one else will take the job and if there is any hope of
getting it past the IESG, I'll happily be your editor,
elaborator, or whatever.  My strengths don't include writing
intelligible English, but it needs doing.
Thanks.  I've started a discussion with some selected ADs about 
what they want to do with this, if anything.  My intent is to 
wait to see what they have to say.  If they aren't interested, 
and interested in moving toward BCP, then the effort is, as far 
as I'm concerned, dead.  If they want a WG, then the next real 
task is charter.  Otherwise... well, let's how they want to 
proceed.

And, as far as I can tell, you do intelligible English very well.

   john





Re: Categorization of TCP/IP service provision types (was: Re: The right to refuse, was: Re: Principles of Spam-abatement) (FWD: I-D ACTION:draft-klensin-ip-service-terms-00.txt)

2004-03-22 Thread Dr. Jeffrey Race
On Mon, 22 Mar 2004 13:19:12 -0500, John C Klensin wrote:

And, as far as I can tell, you do intelligible English very well.

I am travelling just now but when I come to rest I volunteer to
look over if this would be of value.   

Jeffrey Race




Re: Categorization of TCP/IP service provision types (was: Re: The right to refuse, was: Re: Principles of Spam-abatement) (FWD: I-D ACTION:draft-klensin-ip-service-terms-00.txt)

2004-03-19 Thread Vernon Schryver
 From: John C Klensin 

 Last week's version of the spam discussions, led to an 
 interesting (to me) side-discussion about what was, and was not, 
 an Internet connection service.  ...

 draft-klensin-ip-service-terms-00.txt.

http://www.ietf.org/internet-drafts/draft-klensin-ip-service-terms-00.txt


 This clearly isn't finished, indeed, it is not much more than a 
 skeleton with a few examples.  It needs more work, probably 
 additional categories, and more clarity about the categories 
 that are there. 

I think it is about as clear as it should be.  Much more clearity
would require sample contracts or risk getting bogged down in
nitpicking on whether it is practical to run an SMTP server on a
dynamic IP address, whether an IP address that changes once a year
is really dynamic, and so forth.

What I see missing are hints why dynamic addresses are widely
blacklisted.  There need to be words about the first three classes
usually being priced so low that providers cannot afford to keep records
of who was using a given address when it was used to send spam, denial
of service attacks, or other naughtiness, or cannot afford to have
abuse department to consult any records there might be.


  If there is real interest in the subject, I'd 
 like to see someone else take over the writing and editing.   If 
 there isn't any real, perhaps we can stop spending time 
 discussing the subject.

The subject is not going to do away as long as people think they have
a fundamental human right to do the equivalent of moving to a cardboard
box under a bridge and then demanding banks and creditcard companies
to see them as creditworthy as their bourgeois neighbors.

If no one else will take the job and if there is any hope of getting it
past the IESG, I'll happily be your editor, elaborator, or whatever.  My
strengths don't include writing intelligible English, but it needs doing.


Vernon Schryver[EMAIL PROTECTED]



Categorization of TCP/IP service provision types (was: Re: The right to refuse, was: Re: Principles of Spam-abatement) (FWD: I-D ACTION:draft-klensin-ip-service-terms-00.txt)

2004-03-18 Thread John C Klensin
Last week's version of the spam discussions, led to an 
interesting (to me) side-discussion about what was, and was not, 
an Internet connection service.  There have been discussions 
on and off for years (since before the User Services area was 
inactivated) about doing such a set of definitions.   On my 
general theory that it is better to try to actually do something 
than it is to discuss forever how desirable it might be, I've 
hacked a preliminary document together and posted it as 
draft-klensin-ip-service-terms-00.txt.

This clearly isn't finished, indeed, it is not much more than a 
skeleton with a few examples.  It needs more work, probably 
additional categories, and more clarity about the categories 
that are there.  If there is real interest in the subject, I'd 
like to see someone else take over the writing and editing.   If 
there isn't any real, perhaps we can stop spending time 
discussing the subject.

I-D announcement attached.

   john
---BeginMessage---
A New Internet-Draft is available from the on-line Internet-Drafts directories.


Title   : Terminology for Describing Internet Connectivivy
Author(s)   : J. Klensin
Filename: draft-klensin-ip-service-terms-00.txt
Pages   : 6
Date: 2004-3-17

As the Internet has evolved, many types of arrangements have been
   advertised and sold as 'Internet connectivity'.  Because these may
   differ significantly in the capabilities they offer, the range of
   options, and the lack of any standard terminology, has cause
   considerable consumer confusion.  This document provides a list of
   terms and definitions that may be helpful to providers, consumers,
   and, potentially, regulators in clarifying the type and character of
   services being offered.

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