Re: Westin Vancouver Update
Ray,
On Nov 28, 2007, at 11:03 AM, Ray Pelletier wrote:
All;
Some background as regards the Westin moving people to other hotels as
a result of renovations. We executed a contract with the Westin in
February 2007 when an Asian initiative fell through. In the contract
we were provided a room block of 425 rooms and the Westin signed off
that there were no plans for renovations.
On August 30th we were informed there would be renovations to the
guest rooms and our room block was reduced from 425 to 335.
This is a bit curious; you imply a contract ('signed off') and breaking
that contract (aug 30 note).
Isn't there some sort of penalty clause here? There ought to be free
rooms (esp. for those who were even askd to move) or reduced facilities
(i.e., a rebate for the rest of us) involved. Merely shuffling people
around doesn't exceed _my_ expectations, given this insight.
As to Philly, I'll make sure NOT to book a room in the main hotel.
Thanks for the heads-up on that.
Joe
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Re: Westin Vancouver Update
At 10:55 PM -0800 11/28/07, Cullen Jennings wrote: Wow. That greatly exceeded my expectations for a resolution. Thanks to everyone who made that happen. +1. I'm impressed by both the substance of the resolution and the speed of it. Thanks to the secretariat staff for taking the brunt of the relocation burden. -- Sam ___ Ietf mailing list Ietf@ietf.org https://www1.ietf.org/mailman/listinfo/ietf
Re: Westin Vancouver Update
At 10:55 PM -0800 11/28/07, Cullen Jennings wrote: Wow. That greatly exceeded my expectations for a resolution. Thanks to everyone who made that happen. I agree, and I second the thanks. I want to thank, in particular, the Secretariat staff who volunteered to be relocated. Given the current situation and the enormous amount of work that they do to put on an IETF meeting, this is an act of selflessness that goes beyond the professionalism and kindness we have come to expect. It means, basically, that they will be adding time and removing rest opportunities from days that are already longer and busier than even those of the IESG or IAB. Many thanks, Ted ___ Ietf mailing list Ietf@ietf.org https://www1.ietf.org/mailman/listinfo/ietf
RE: Westin Vancouver Update
I would like to add my thanks as well. The contrast between IETF/Neustar and the Westin staff (who still can't get my reservation right) is quite striking. Y(J)S -Original Message- From: Ted Hardie [mailto:[EMAIL PROTECTED] Sent: Thursday, November 29, 2007 7:24 PM To: Ray Pelletier Cc: [EMAIL PROTECTED]; ietf@ietf.org Subject: Re: Westin Vancouver Update At 10:55 PM -0800 11/28/07, Cullen Jennings wrote: Wow. That greatly exceeded my expectations for a resolution. Thanks to everyone who made that happen. I agree, and I second the thanks. I want to thank, in particular, the Secretariat staff who volunteered to be relocated. Given the current situation and the enormous amount of work that they do to put on an IETF meeting, this is an act of selflessness that goes beyond the professionalism and kindness we have come to expect. It means, basically, that they will be adding time and removing rest opportunities from days that are already longer and busier than even those of the IESG or IAB. Many thanks, Ted ___ Ietf mailing list Ietf@ietf.org https://www1.ietf.org/mailman/listinfo/ietf ___ Ietf mailing list Ietf@ietf.org https://www1.ietf.org/mailman/listinfo/ietf
Westin Vancouver Update
All; Some background as regards the Westin moving people to other hotels as a result of renovations. We executed a contract with the Westin in February 2007 when an Asian initiative fell through. In the contract we were provided a room block of 425 rooms and the Westin signed off that there were no plans for renovations. On August 30th we were informed there would be renovations to the guest rooms and our room block was reduced from 425 to 335. They, however, continued to take reservations into October, significantly overbooking the facility to the point where last week without informing us they began calling 46 people to move them to another hotel. Following discussions with the Westin they have agreed to cut back on the renovations during the meeting to restore guest rooms, and the Secretariat staff have offered and will move to another facility. Because of this, those who had been notified of relocation by the hotel are being told that their original booking can now be honored. However, despite these efforts, the Westin may still be short 10 or fewer rooms. Therefore, if there are volunteers who might be willing to be relocated from the Westin to the Renaissance (about 5 blocks away), those volunteers would be offered a complimentary room for the nights that they would be displaced. While there has been some miscommunication from the hotel, there WILL be shuttle service provided going from the Marriott and Renaissance to the Westin for any and all IETF’ers who will be staying at those properties, regardless of whether they were relocated or not. Details are still being worked out, but will include travel in the morning, at lunch and in the evening. We will follow up with more information. The Westin, the Secretariat and I are all working diligently to resolve this as quickly as possible and we will keep you posted as new information becomes available. If you have further questions or if you would consider being relocated in exchange for complimentary accomodations, then you are also welcome to contact Jon Lindberg ([EMAIL PROTECTED]) and/or Marcia Beaulieu ([EMAIL PROTECTED]) directly via e-mail. Ray ___ Ietf mailing list Ietf@ietf.org https://www1.ietf.org/mailman/listinfo/ietf
Re: Westin Vancouver Update
On Nov 28, 2007, at 2:03 PM, Ray Pelletier wrote: All; Some background as regards the Westin moving people to other hotels as a result of renovations. We executed a contract with the Westin in February 2007 when an Asian initiative fell through. In the contract we were provided a room block of 425 rooms and the Westin signed off that there were no plans for renovations. On August 30th we were informed there would be renovations to the guest rooms and our room block was reduced from 425 to 335. They, however, continued to take reservations into October, significantly overbooking the facility to the point where last week without informing us they began calling 46 people to move them to another hotel. Following discussions with the Westin they have agreed to cut back on the renovations during the meeting to restore guest rooms, and the Secretariat staff have offered and will move to another facility. Because of this, those who had been notified of relocation by the hotel are being told that their original booking can now be honored. However, despite these efforts, the Westin may still be short 10 or fewer rooms. Therefore, if there are volunteers who might be willing to be relocated from the Westin to the Renaissance (about 5 blocks away), those volunteers would be offered a complimentary room for the nights that they would be displaced. Ray, I volunteer to be moved if need be. Regards Marshall Eubanks While there has been some miscommunication from the hotel, there WILL be shuttle service provided going from the Marriott and Renaissance to the Westin for any and all IETF’ers who will be staying at those properties, regardless of whether they were relocated or not. Details are still being worked out, but will include travel in the morning, at lunch and in the evening. We will follow up with more information. The Westin, the Secretariat and I are all working diligently to resolve this as quickly as possible and we will keep you posted as new information becomes available. If you have further questions or if you would consider being relocated in exchange for complimentary accomodations, then you are also welcome to contact Jon Lindberg ([EMAIL PROTECTED]) and/or Marcia Beaulieu ([EMAIL PROTECTED]) directly via e-mail. Ray ___ Ietf mailing list Ietf@ietf.org https://www1.ietf.org/mailman/listinfo/ietf ___ Ietf mailing list Ietf@ietf.org https://www1.ietf.org/mailman/listinfo/ietf
Re: Westin Vancouver Update
Ray Pelletier wrote: were provided a room block of 425 rooms and the Westin signed off that there were no plans for renovations. ... continued to take reservations into October, significantly overbooking ... Following discussions with the Westin they have agreed to cut back on the renovations during the meeting to restore guest rooms, and the ... those volunteers would be offered a complimentary room for the nights that they would be displaced. ... shuttle service provided going from the Marriott and Renaissance to the ... The Westin, the Secretariat and I are all working diligently to resolve this as quickly as possible and we will keep you posted as new Ray, Thanks for the thorough update. Given the difference between the original announcement and this one, working diligently seems like a bit of an understatement. d/ -- Dave Crocker Brandenburg InternetWorking bbiw.net ___ Ietf mailing list Ietf@ietf.org https://www1.ietf.org/mailman/listinfo/ietf
Re: Westin Vancouver Update
Hi, Ray, Thank you for (1) the work you're doing to achieve the best results possible, given that you were handed a hand grenade with the pin out less than a week before this IETF, and (2) telling us what the situation is. Communication is a beautiful thing. Spencer (at the Mariott, because I made my reservations late) - Original Message - From: Ray Pelletier [EMAIL PROTECTED] To: ietf@ietf.org Sent: Wednesday, November 28, 2007 1:03 PM Subject: Westin Vancouver Update All; Some background as regards the Westin moving people to other hotels as a result of renovations. We executed a contract with the Westin in February 2007 when an Asian initiative fell through. In the contract we were provided a room block of 425 rooms and the Westin signed off that there were no plans for renovations. On August 30th we were informed there would be renovations to the guest rooms and our room block was reduced from 425 to 335. They, however, continued to take reservations into October, significantly overbooking the facility to the point where last week without informing us they began calling 46 people to move them to another hotel. Following discussions with the Westin they have agreed to cut back on the renovations during the meeting to restore guest rooms, and the Secretariat staff have offered and will move to another facility. Because of this, those who had been notified of relocation by the hotel are being told that their original booking can now be honored. However, despite these efforts, the Westin may still be short 10 or fewer rooms. Therefore, if there are volunteers who might be willing to be relocated from the Westin to the Renaissance (about 5 blocks away), those volunteers would be offered a complimentary room for the nights that they would be displaced. While there has been some miscommunication from the hotel, there WILL be shuttle service provided going from the Marriott and Renaissance to the Westin for any and all IETF’ers who will be staying at those properties, regardless of whether they were relocated or not. Details are still being worked out, but will include travel in the morning, at lunch and in the evening. We will follow up with more information. The Westin, the Secretariat and I are all working diligently to resolve this as quickly as possible and we will keep you posted as new information becomes available. If you have further questions or if you would consider being relocated in exchange for complimentary accomodations, then you are also welcome to contact Jon Lindberg ([EMAIL PROTECTED]) and/or Marcia Beaulieu ([EMAIL PROTECTED]) directly via e-mail. Ray ___ Ietf mailing list Ietf@ietf.org https://www1.ietf.org/mailman/listinfo/ietf ___ Ietf mailing list Ietf@ietf.org https://www1.ietf.org/mailman/listinfo/ietf
Re: Westin Vancouver Update
Wow. That greatly exceeded my expectations for a resolution. Thanks to everyone who made that happen. On Nov 28, 2007, at 11:03 AM, Ray Pelletier wrote: All; Some background as regards the Westin moving people to other hotels as a result of renovations. We executed a contract with the Westin in February 2007 when an Asian initiative fell through. In the contract we were provided a room block of 425 rooms and the Westin signed off that there were no plans for renovations. On August 30th we were informed there would be renovations to the guest rooms and our room block was reduced from 425 to 335. They, however, continued to take reservations into October, significantly overbooking the facility to the point where last week without informing us they began calling 46 people to move them to another hotel. Following discussions with the Westin they have agreed to cut back on the renovations during the meeting to restore guest rooms, and the Secretariat staff have offered and will move to another facility. Because of this, those who had been notified of relocation by the hotel are being told that their original booking can now be honored. However, despite these efforts, the Westin may still be short 10 or fewer rooms. Therefore, if there are volunteers who might be willing to be relocated from the Westin to the Renaissance (about 5 blocks away), those volunteers would be offered a complimentary room for the nights that they would be displaced. While there has been some miscommunication from the hotel, there WILL be shuttle service provided going from the Marriott and Renaissance to the Westin for any and all IETF’ers who will be staying at those properties, regardless of whether they were relocated or not. Details are still being worked out, but will include travel in the morning, at lunch and in the evening. We will follow up with more information. The Westin, the Secretariat and I are all working diligently to resolve this as quickly as possible and we will keep you posted as new information becomes available. If you have further questions or if you would consider being relocated in exchange for complimentary accomodations, then you are also welcome to contact Jon Lindberg ([EMAIL PROTECTED]) and/or Marcia Beaulieu ([EMAIL PROTECTED]) directly via e-mail. Ray ___ Ietf mailing list Ietf@ietf.org https://www1.ietf.org/mailman/listinfo/ietf ___ Ietf mailing list Ietf@ietf.org https://www1.ietf.org/mailman/listinfo/ietf
