Re: Lost mail 2.3.8
Casper skrev: i have userids. Thats not the problem, the problem is that the imapserverlog say the mail is delivered but the user say it never arrived... Is it possible that the user has some sort of destructive spam-filtering? no filtering Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
Re: Lost mail 2.3.8
Casper skrev: Casper skrev: i have userids. Thats not the problem, the problem is that the imapserverlog say the mail is delivered but the user say it never arrived... Is it possible that the user has some sort of destructive spam-filtering? no filtering guess it is not very helpfull, but the last time things like this started happenening to me, it was not long before a harddisk reached end of life. I would be surprised if imapd wrote to log before it wrote the message to disk. Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
Re: Lost mail 2.3.8
Casper wrote: Hello, i have a murder setup. And som user say that they sometimes not recieve mail the send. The log on smtp (with lmtp delivery to the imap server) say it got the mail and sent it to cyrus (sendmail mailer Mcyrus). The imap server say it got the mail and stored it. But the user never gets the mail. I use 2.3.8. Does anyone know if this is a bug or what tha he** this is... All logs say the mail are stored. Did you grep in the mailbox? Sometimes users are wrong... Rudy -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- Rudy Gevaert [EMAIL PROTECTED] tel:+32 9 264 4734 Directie ICT, afd. Infrastructuur ICT Department, Infrastructure office Groep SystemenSystems group Universiteit Gent Ghent University Krijgslaan 281, gebouw S9, 9000 Gent, Belgie www.UGent.be -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
Re: Lost mail 2.3.8
Casper wrote: Yes, the mail is not there, there are only mail from today. He download mail with pop Any imapd.conf option for not delete mail from server when downloading with pop? On the server side, I don't know of any option. I only know you can configure pop clients to leave mail on server. I've also had user saying, mail was lost, but I always found it in their mailbox :), or they had deleted it, but it was still on disk. Hope you find a solution! -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- Rudy Gevaert [EMAIL PROTECTED] tel:+32 9 264 4734 Directie ICT, afd. Infrastructuur ICT Department, Infrastructure office Groep SystemenSystems group Universiteit Gent Ghent University Krijgslaan 281, gebouw S9, 9000 Gent, Belgie www.UGent.be -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
Re: Lost mail 2.3.8
On Tue, Apr 17, 2007 at 12:23:29PM +0200, Casper wrote: Yes, the mail is not there, there are only mail from today. He download mail with pop Any imapd.conf option for not delete mail from server when downloading with pop? expunge_mode? WBR. Dmitriy Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
Re: Lost mail 2.3.8
If you are using a virtusertable the email may have been delivered to a catchall because the email address was mistyped. Harris Landgarten LHJ Technology Solutions, Inc. - Original Message - From: Casper [EMAIL PROTECTED] To: info-cyrus@lists.andrew.cmu.edu Sent: Tuesday, April 17, 2007 4:09:19 AM (GMT-0500) US/Eastern Subject: Lost mail 2.3.8 Hello, i have a murder setup. And som user say that they sometimes not recieve mail the send. The log on smtp (with lmtp delivery to the imap server) say it got the mail and sent it to cyrus (sendmail mailer Mcyrus). The imap server say it got the mail and stored it. But the user never gets the mail. I use 2.3.8. Does anyone know if this is a bug or what tha he** this is... All logs say the mail are stored. /C Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
Re: Lost mail 2.3.8
i have userids. Thats not the problem, the problem is that the imapserverlog say the mail is delivered but the user say it never arrived... /C If you are using a virtusertable the email may have been delivered to a catchall because the email address was mistyped. Harris Landgarten LHJ Technology Solutions, Inc. - Original Message - From: Casper [EMAIL PROTECTED] To: info-cyrus@lists.andrew.cmu.edu Sent: Tuesday, April 17, 2007 4:09:19 AM (GMT-0500) US/Eastern Subject: Lost mail 2.3.8 Hello, i have a murder setup. And som user say that they sometimes not recieve mail the send. The log on smtp (with lmtp delivery to the imap server) say it got the mail and sent it to cyrus (sendmail mailer Mcyrus). The imap server say it got the mail and stored it. But the user never gets the mail. I use 2.3.8. Does anyone know if this is a bug or what tha he** this is... All logs say the mail are stored. /C Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
Re: Lost mail 2.3.8
Casper wrote: i have userids. Thats not the problem, the problem is that the imapserverlog say the mail is delivered but the user say it never arrived... Maybe you could run an imapsync process in the background and copy his mail to an other inbox. Just don't change his mailbox while doing it. If he then says a certain mail didn't arrive you can look in your copy to see if it is... -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- Rudy Gevaert [EMAIL PROTECTED] tel:+32 9 264 4734 Directie ICT, afd. Infrastructuur ICT Department, Infrastructure office Groep SystemenSystems group Universiteit Gent Ghent University Krijgslaan 281, gebouw S9, 9000 Gent, Belgie www.UGent.be -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
Re: Lost mail 2.3.8
Casper wrote: i have userids. Thats not the problem, the problem is that the imapserverlog say the mail is delivered but the user say it never arrived... You might try asking the user if they have thread view turned on (depending on the MUA). I had a few users that 'lost' messages when they were thread sorted to #345 in the list because the incoming mail was a reply to an email was originally dated months ago. HTH, Mike Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
Re: Lost mail 2.3.8
Yes, the mail is not there, there are only mail from today. He download mail with pop Any imapd.conf option for not delete mail from server when downloading with pop? /C Casper wrote: Hello, i have a murder setup. And som user say that they sometimes not recieve mail the send. The log on smtp (with lmtp delivery to the imap server) say it got the mail and sent it to cyrus (sendmail mailer Mcyrus). The imap server say it got the mail and stored it. But the user never gets the mail. I use 2.3.8. Does anyone know if this is a bug or what tha he** this is... All logs say the mail are stored. Did you grep in the mailbox? Sometimes users are wrong... Rudy -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- Rudy Gevaert [EMAIL PROTECTED] tel:+32 9 264 4734 Directie ICT, afd. Infrastructuur ICT Department, Infrastructure office Groep SystemenSystems group Universiteit Gent Ghent University Krijgslaan 281, gebouw S9, 9000 Gent, Belgie www.UGent.be -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
Re: Lost mail 2.3.8
Casper skrev: i have userids. Thats not the problem, the problem is that the imapserverlog say the mail is delivered but the user say it never arrived... Is it possible that the user has some sort of destructive spam-filtering? Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
