Repeating emails
Title: myEMAILsignature Hello all, Not sure if this is the place to ask this, just trying to track it down. I'm running Cyrus 2.2.12 with Postfix 2.2.2 for only 45 users. Every once in a while, but much more recently, users are receiving emails sent a few days ago - again. The recent repeat emails were all from users on our network sent to all users on our network. The headers appear like regular, legit emails. Any thoughts as to what could be going on or where to begin looking. Any input is greatly appreciated. Thanks. -- Thomas E. Plancon CAD/IS Manager B K A Architects, Inc. 142 Crescent Street Brockton, MA 02302 tel: 508 . 583 . 5603 ext 313 fax: 508 . 584 . 2914 www.bkaarchitects.com Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
Re: Repeating emails
--On Tuesday, November 3, 2009 9:44 AM -0500 Tom Plancon tplan...@bkaarchs.com wrote: Hello all, Not sure if this is the place to ask this, just trying to track it down. I'm running Cyrus 2.2.12 with Postfix 2.2.2 for only 45 users. Every once in a while, but much more recently, users are receiving emails sent a few days ago - again. The recent repeat emails were all from users on our network sent to all users on our network. The headers appear like regular, legit emails. Any thoughts as to what could be going on or where to begin looking. Any input is greatly appreciated. Thanks. Find out whether the message was actually sent twice by the sender. See system log ; diff the Received headers and Message-ID. Most likely it was sent twice, indicating a sender client problem. If sent only once, find out whether the message is really repeated on the cyrus server. Grep the Message-ID. If it's there only once, it's some kind of index problem on cyrus or in the client. You could reconstruct. You could have the recipient read the mailbox with a different client and see whether the duplication still appears. Joseph Brennan Columbia University Information Technology Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
Re: Repeating emails
On 11/03/2009 08:44 AM, Tom Plancon wrote: Hello all, Not sure if this is the place to ask this, just trying to track it down. I'm running Cyrus 2.2.12 with Postfix 2.2.2 for only 45 users. Every once in a while, but much more recently, users are receiving emails sent a few days ago - again. The recent repeat emails were all from users on our network sent to all users on our network. The headers appear like regular, legit emails. Any thoughts as to what could be going on or where to begin looking. Any input is greatly appreciated. Thanks. We saw a situation like this some years back, which was caused by misconfiguration between postfix and cyrus. The specific problem we saw was that when a local user sent a message to a group of local users, and one member of the group (mailing list, alias expansion or whatever) generated a 4XX (temp fail) error on delivery, then we would see the whole list get the message again when the cause of the temp fail was cleared up (such as quota getting fixed). I don't remember the exact fix, but it involved switching from mailbox_transport to local_transport in postfix, and switching from alias_maps to virtual_alias_maps as well. This causes the redelivery attempts to occur post-alias expansion rather than pre-alias expansion. I know this is off topic for the cyrus-imapd list, but thought others may find it helpful. Cheers, -nic -- Nic Bernstein n...@onlight.com Onlight llc. www.onlight.com 219 N. Milwaukee St., Suite 2av. 414.272.4477 Milwaukee, Wisconsin 53202 Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
