[jira] [Commented] (CB-12970) Phonegap camera plugin crashing on iPhone 6s
[ https://issues.apache.org/jira/browse/CB-12970?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=16265979#comment-16265979 ] Osi commented on CB-12970: -- We are experiencing the same with users on iOS. Our app is build in Ionic. When some users take a picture or pick from the gallery the app crashes and show a blank screen. We've reports from users with iOS 11 on iPhone 8 and iPhone 7 > Phonegap camera plugin crashing on iPhone 6s > > > Key: CB-12970 > URL: https://issues.apache.org/jira/browse/CB-12970 > Project: Apache Cordova > Issue Type: Bug > Components: cordova-plugin-camera >Affects Versions: cordova-ios@4.3.1 > Environment: iOS 10.3.2, iPhone 6s >Reporter: Monique >Priority: Critical > Labels: newbie > Fix For: 3.6.0 > > > We have a mobile app in the App store that uses the phonegap camera plugin. > We are hearing from customers that they are not able to capture and image. > When they try to take a picture, the app crashes and they get a white screen > that appears after they select the Use Photo selection, in addition to the > white screen there is a bar at the top. This is occurring on the iPhone 6s. > After some troubleshooting, we found that they are able to capture an image > using their front-facing cam (selfie-mode) and not rear-facing cam. Is this > an issue with the phonegap camera plugin, I was wondering if the rear-facing > cam captures images in a higher resolution than the front-facing cam, and if > there was some limit on the image size that the phonegap camera plugin allows > you to capture images? Please let me know, any suggestions would be greatly > appreciated. -- This message was sent by Atlassian JIRA (v6.4.14#64029) - To unsubscribe, e-mail: issues-unsubscr...@cordova.apache.org For additional commands, e-mail: issues-h...@cordova.apache.org
[jira] [Commented] (CB-12970) Phonegap camera plugin crashing on iPhone 6s
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https://issues.apache.org/jira/browse/CB-12970?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=16081211#comment-16081211
]
Shazron Abdullah commented on CB-12970:
---
Need to repro this in an isolated case. Create a new blank project, add the
plugins you think affect your app, and add a simple button to call the camera
plugin in index.html to repro.
Then:
{code}
cordova plugin save
{code}
zip up the www folder and include the config.xml
> Phonegap camera plugin crashing on iPhone 6s
>
>
> Key: CB-12970
> URL: https://issues.apache.org/jira/browse/CB-12970
> Project: Apache Cordova
> Issue Type: Bug
> Components: cordova-plugin-camera
>Affects Versions: cordova-ios@4.3.1
> Environment: iOS 10.3.2, iPhone 6s
>Reporter: Monique
>Priority: Critical
> Labels: newbie
> Fix For: 3.6.0
>
>
> We have a mobile app in the App store that uses the phonegap camera plugin.
> We are hearing from customers that they are not able to capture and image.
> When they try to take a picture, the app crashes and they get a white screen
> that appears after they select the Use Photo selection, in addition to the
> white screen there is a bar at the top. This is occurring on the iPhone 6s.
> After some troubleshooting, we found that they are able to capture an image
> using their front-facing cam (selfie-mode) and not rear-facing cam. Is this
> an issue with the phonegap camera plugin, I was wondering if the rear-facing
> cam captures images in a higher resolution than the front-facing cam, and if
> there was some limit on the image size that the phonegap camera plugin allows
> you to capture images? Please let me know, any suggestions would be greatly
> appreciated.
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[jira] [Commented] (CB-12970) Phonegap camera plugin crashing on iPhone 6s
[ https://issues.apache.org/jira/browse/CB-12970?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=16075043#comment-16075043 ] Monique commented on CB-12970: -- Sorry for the delayed response, we are actually using a platform called Mendix and our hybrid app is being built using adobe phonegap build. Some users are reporting that when they take a picture and press "Use Photo", a white screen is appearing with a black bar at the top. After looking in your issues tracker, I came across some postings where people were experiencing a similar issue. These postings are: https://issues.apache.org/jira/browse/CB-12141?filter=-3 https://issues.apache.org/jira/browse/CB-12260?filter=-3 https://issues.apache.org/jira/browse/CB-12338?filter=-3 We may be having an issue with the status bar plugin, we are currently using the cordova-plugin-statusbar version 2.1.3. > Phonegap camera plugin crashing on iPhone 6s > > > Key: CB-12970 > URL: https://issues.apache.org/jira/browse/CB-12970 > Project: Apache Cordova > Issue Type: Bug > Components: cordova-ios >Affects Versions: cordova-ios@4.3.1 > Environment: iOS 10.3.2, iPhone 6s >Reporter: Monique >Assignee: Shazron Abdullah >Priority: Critical > Labels: newbie > Fix For: 3.6.0 > > > We have a mobile app in the App store that uses the phonegap camera plugin. > We are hearing from customers that they are not able to capture and image. > When they try to take a picture, the app crashes and they get a white screen > that appears after they select the Use Photo selection, in addition to the > white screen there is a bar at the top. This is occurring on the iPhone 6s. > After some troubleshooting, we found that they are able to capture an image > using their front-facing cam (selfie-mode) and not rear-facing cam. Is this > an issue with the phonegap camera plugin, I was wondering if the rear-facing > cam captures images in a higher resolution than the front-facing cam, and if > there was some limit on the image size that the phonegap camera plugin allows > you to capture images? Please let me know, any suggestions would be greatly > appreciated. -- This message was sent by Atlassian JIRA (v6.4.14#64029) - To unsubscribe, e-mail: issues-unsubscr...@cordova.apache.org For additional commands, e-mail: issues-h...@cordova.apache.org
[jira] [Commented] (CB-12970) Phonegap camera plugin crashing on iPhone 6s
[ https://issues.apache.org/jira/browse/CB-12970?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=16071790#comment-16071790 ] Jan Piotrowski commented on CB-12970: - Are you using a crash reporting service like e.g. HockeyApp offers that could provide some more information on the crashes? > Phonegap camera plugin crashing on iPhone 6s > > > Key: CB-12970 > URL: https://issues.apache.org/jira/browse/CB-12970 > Project: Apache Cordova > Issue Type: Bug > Components: cordova-ios >Affects Versions: cordova-ios@4.3.1 > Environment: iOS 10.3.2, iPhone 6s >Reporter: Monique >Assignee: Shazron Abdullah >Priority: Critical > Labels: newbie > Fix For: 3.6.0 > > > We have a mobile app in the App store that uses the phonegap camera plugin. > We are hearing from customers that they are not able to capture and image. > When they try to take a picture, the app crashes and they get a white screen > that appears after they select the Use Photo selection, in addition to the > white screen there is a bar at the top. This is occurring on the iPhone 6s. > After some troubleshooting, we found that they are able to capture an image > using their front-facing cam (selfie-mode) and not rear-facing cam. Is this > an issue with the phonegap camera plugin, I was wondering if the rear-facing > cam captures images in a higher resolution than the front-facing cam, and if > there was some limit on the image size that the phonegap camera plugin allows > you to capture images? Please let me know, any suggestions would be greatly > appreciated. -- This message was sent by Atlassian JIRA (v6.4.14#64029) - To unsubscribe, e-mail: issues-unsubscr...@cordova.apache.org For additional commands, e-mail: issues-h...@cordova.apache.org
