Re: [JAWS-Users] Major computer issue after updating Jaws

[Mike B.]

I never knew that you could get tech support using the 800 number, thanks 
for the tip.  I always thought the 800 number was only for sales
Take care.
Mike
Sent from my iBarstool.
- Original Message - 
From: Adrian Spratt
To: jaws-users-list@jaws-users.com
Sent: Friday, February 24, 2017 3:37 PM
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws


Both numbers work. The 800 number is toll-free for anyone still paying for 
individual long-distance calls.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Mike B.
Sent: Friday, February 24, 2017 6:12 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Howdy,

Freedom Scientific Tech Support: 1- 727-803-8600

Take care.
Mike
Sent from my iBarstool.
- Original Message - 
From: Adrian Spratt
To: jaws-users-list@jaws-users.com
Sent: Friday, February 24, 2017 3:03 PM
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws


Can you call FS? 800-444-4443, follow the prompts. I think it's 2, then 1.
They'll be closing for the weekend pretty soon.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Cristóbal
Sent: Friday, February 24, 2017 5:02 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Update:
After restarting my computer and waiting around an hour, the desktop came
up. However, my sighted wife says that there's an error message having to do
with the audio/sound application not being loaded. Following the prompts,
though we are given the option to enable audio, this doesn't seem to occur.
Nor am I able to connect to the Internet even though this machine is
connected via an Ethernet cable.
I've checked online and even someone on one  of these lists recommended to
uninstall audiodrivers in the device manager, and restart, but this doesn't
seem as though it wouldn't work for me as again, I'm somehow no longer
connected to the Internet.
I also tried accessing system restore and am presented with an error message
having to do with the audio property profile not being loaded and  to check
the event log etc.
I've since tried rebooting and am again stuck on that original screen before
the desktop.
I wrote FS earlier, but who knows.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Friday, February 24, 2017 9:39 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Crist says he started the process form the downloaded installer. From that
point of view, he did everything right.

Crist, if you and your wife can arrange it, I think you need to call FS
together. They need to know that installation of the current JAWS 18 caused
this nightmare, and they will be eager to help. I'm guessing you somehow
went into diagnostic mode instead of normal  startup. I did this once when
messing around with the MSConfig file, and I needed sighted expertise to get
me out of it. My guess is that FS/VFO can do this for you.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Mr. Ed
Sent: Friday, February 24, 2017 11:56 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Hi,
How did you update your Jaws? Did you go to the FS site and download the new
update or did you just click on the dialog box when Jaws loaded and click
yes to update? Just curious.
Ed

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Cristóbal
Sent: Friday, February 24, 2017 10:34 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

As I explained, the machine  doesn't boot all the way. So can't do anything
beyond  this  screen.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Nathaniel Kile
Sent: Thursday, February 23, 2017 10:33 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

I had this happen a few months back. My computer actually lost the sound
drivers. I had to go into device manager, remove the audio drivers and then
reboot. Upon reboot Windows installed some generic audio drivers that
worked.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Cristóbal
Sent: Thursday, February 23, 2017 8:48 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Major computer issue after updating Jaws

Hello list,

So I downloaded and updated the new jaws 18 release that was made available
today.

I first ran the update on my personal Win 7 Pro Dell laptop and everything
went as usual. Did the reboot and all was good. I'm 

Re: [JAWS-Users] Major computer issue after updating Jaws

[Dave]

I still believe you're in safe mode, since it booted up on its own after an 
extended period of time. The lack of audio drivers speaks to that situation.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Cristóbal" 
To: 
Sent: Friday, February 24, 2017 16:07
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws


Well, I spoke to FS support and they as I figured were stumped. What they
did suggest and what I'll probably do is to grab the drivers off Dell's
website and manually install them with a thumb drive since I for whatever
reason am not even getting an internet connection even though I'm hard wired
to the router. I'll deal with the internet thing later if I can get sound
back first.
I may even run down to BestBuy and buy a cheap external soundcard just to
see. So... Anyone have an suggestion on a cheap external sound card by the
way?
I might even try giving Microsoft accessibility a call over  the weekend.
The saga continues.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Friday, February 24, 2017 3:37 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Both numbers work. The 800 number is toll-free for anyone still paying for
individual long-distance calls.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Mike B.
Sent: Friday, February 24, 2017 6:12 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Howdy,

Freedom Scientific Tech Support: 1- 727-803-8600

Take care.
Mike
Sent from my iBarstool.
- Original Message - 
From: Adrian Spratt
To: jaws-users-list@jaws-users.com
Sent: Friday, February 24, 2017 3:03 PM
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws


Can you call FS? 800-444-4443, follow the prompts. I think it's 2, then 1.
They'll be closing for the weekend pretty soon.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Cristóbal
Sent: Friday, February 24, 2017 5:02 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Update:
After restarting my computer and waiting around an hour, the desktop came
up. However, my sighted wife says that there's an error message having to do

with the audio/sound application not being loaded. Following the prompts,
though we are given the option to enable audio, this doesn't seem to occur.
Nor am I able to connect to the Internet even though this machine is
connected via an Ethernet cable.
I've checked online and even someone on one  of these lists recommended to
uninstall audiodrivers in the device manager, and restart, but this doesn't
seem as though it wouldn't work for me as again, I'm somehow no longer
connected to the Internet.
I also tried accessing system restore and am presented with an error message

having to do with the audio property profile not being loaded and  to check
the event log etc.
I've since tried rebooting and am again stuck on that original screen before

the desktop.
I wrote FS earlier, but who knows.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Friday, February 24, 2017 9:39 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Crist says he started the process form the downloaded installer. From that
point of view, he did everything right.

Crist, if you and your wife can arrange it, I think you need to call FS
together. They need to know that installation of the current JAWS 18 caused
this nightmare, and they will be eager to help. I'm guessing you somehow
went into diagnostic mode instead of normal  startup. I did this once when
messing around with the MSConfig file, and I needed sighted expertise to get

me out of it. My guess is that FS/VFO can do this for you.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Mr. Ed
Sent: Friday, February 24, 2017 11:56 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Hi,
How did you update your Jaws? Did you go to the FS site and download the new

update or did you just click on the dialog box when Jaws loaded and click
yes to update? Just curious.
Ed

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Cristóbal
Sent: Friday, February 24, 2017 10:34 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

As I explained, the machine  doesn't boot all the way. So can't do anything
beyond  this  screen.

-Original Message-

[JAWS-Users] Pinning items to the Taskbar and making desktop programs shortcuts in W-10

[Jim]

 

High Jaws users list, I just redid this short lesson to help people with
pinning items in W-10.

**Pinning items to the Taskbar, and making desktop programs shortcuts in
W-10.

1. Press the Windows key, or Enter on the Start button.

2. Press the uparrow or downarrow to go directly to the appsview list box,.

3. Use first letter navigation, or just Down arrow through all the apps and
programs on your computer, Highlight the App or the program that you want to
pin to the Taskbar.

4. Press the Application key, on any App or program, arrow down to, more sub
menu, right arrow one time, to pin to Taskbar, press enter to pin the app or
program to the taskbar .

Now your App or Program, has been pinned to the Taskbar.

5. If a group is collapsed, press enter key to expand, this is a toggle,
pressing enter Opens and closes a program group.

**For example, while in the apps view list box.

1. Press the letter O, for Outlook 2016.

2. Arrow down and highlight Outlook 2016.

3. Press the Application key.

4. You will land on the more sub menu, right arrow one time to, pin to
Taskbar, press enter.

Now, you have pinned Outlook 2016, to the Taskbar in W-10.

**another example, pinning the Control panel to the Taskbar.

1. Press the Windows key, or Enter on the Start button, press either uparrow
or downarrow , to go directly to the appsview list box.

2. Press the letter W, arrowdown and highlight, Windows system folder
collapsed, press Enter to expand.

3. Arrowdown two times and highlight, Control panel.

4. Press the applications key, Arrow down to more sub menu, right arrow to
pin to Taskbar, press Enter.

5. The Control panel, has now been pinned to the Taskbar in W-10.

**Another example, Pinning Internet explorer and notepad to the Taskbar.

1. Press the Windows key, or Enter on the Start button, press either uparrow
or downarrow , to go directly to the appsview list box.

2. Press the letter W, Arrowdown to Windows accessories folder collapsed,
press Enter to expand.

3. Downarrow and highligh Internet explorer.

4. Press the applications key, arrowdown to more sub menu, rightarrow to pin
to Taskbar, press Enter.

5. you have now pinned Internet explorer, to the Taskbar in W-10.

6. From the Appsview list, Press the letter W, Arrowdown to Windows
accessories folder collapsed, press Enter to expand.

7. Downarrow and highlight Notepad.

8. Press the Applications key, Downarrow to more sub menu, Rightarrow to pin
to Taskbar, press Enter.

9. You have now pinned Notepad to the Taskbar in W-10.

**Another example, pinning Jaws 17 and 18, to the Taskbar in W-10.

1. Press the Windows key, or Enter on the Start button, press either uparrow
or downarrow , to go directly to the appsview list box.

2. Press the letter J, highlight the Jaws 17.0 folder collapsed, press enter
to expand.

3. Highlight the Jaws 17 folder.

4. Press the Applications key, Arrowdown to More sub menu, Rightarrow to pin
to Taskbar, press Enter.

5. You have now pinned Jaws 17 to the Taskbar in W-10.

6. From the Appsview list box, press the letter J.

7. Arrowdown to the Jaws 18.0 folder collapsed, press Enter to expand.

8. Highlight the Jaws 18 folder.

9. Press the Applications key, Arrowdown to more sub menu, Right arrow to,
Pin to Taskbar, press Enter.

10. You have now pinned Jaws 18 to the Taskbar in W-10.

**What is the order of the pinned items, on my Taskbar?

1. word

2. internet

3. notepad

4. outlook

5. control panel

6. sword searcher

7. Jaws 17

8. Jaws 18.

9. F S reader 3.0.

**How to open all my pinned items on the Taskbar, in W-10.

If I want to open the first pinned item to my Taskbar which is Word 2010,
press Windows key+1, on the numbers row to, open Word.

Press Windows key+2, on the number row to, open Internet explorer.

Press Windows key+3, on the numbers row to, open Notepad.

Press Windows key+4, on the numbers row to, open Outlook 2016.

Press Windows key+5, on the numbers row, to open Control panel.

Press Windows key+6, on the numbers row, to open the Sword Searcher bible
program.

Press Windows key+7, on the numbers row to, start Jaws 17.

Press Windows key+8, on the numbers row to, start Jaws 18.

Press Windows key+9, on the numbers row to, open F S Reader 3.0.

**Tip, I find using the above way with the Taskbar, to start up Jaws 17 and
start up Jaws 18 works the smoothest and best in W-10.

**If I am reading a notepad document, how do I open a blank notepad document
using the Taskbar?

On my computer I press Windows+Shift+3, and a new blank notepad document
opens.

**Making desktop shortcut icons, for your programs in W-10.

1. Press the Windows key, or Enter on the Start button, press either uparrow
or downarrow , to go directly to the appsview list box.

2. Use first letter navigation, Highlight the program you want to put a
Desktop shortcut for on your desktop.

3. Press the Applications key, arrowdown to more sub menu, rightarrow,
downarrow to Open file location, press Enter.

4. Press the 

Re: [JAWS-Users] Major computer issue after updating Jaws

[Cristóbal]

Well, I spoke to FS support and they as I figured were stumped. What they
did suggest and what I'll probably do is to grab the drivers off Dell's
website and manually install them with a thumb drive since I for whatever
reason am not even getting an internet connection even though I'm hard wired
to the router. I'll deal with the internet thing later if I can get sound
back first.
I may even run down to BestBuy and buy a cheap external soundcard just to
see. So... Anyone have an suggestion on a cheap external sound card by the
way?
I might even try giving Microsoft accessibility a call over  the weekend.
The saga continues.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Friday, February 24, 2017 3:37 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Both numbers work. The 800 number is toll-free for anyone still paying for
individual long-distance calls. 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Mike B.
Sent: Friday, February 24, 2017 6:12 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Howdy,

Freedom Scientific Tech Support: 1- 727-803-8600

Take care.
Mike
Sent from my iBarstool.
- Original Message - 
From: Adrian Spratt
To: jaws-users-list@jaws-users.com
Sent: Friday, February 24, 2017 3:03 PM
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws


Can you call FS? 800-444-4443, follow the prompts. I think it's 2, then 1. 
They'll be closing for the weekend pretty soon.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Cristóbal
Sent: Friday, February 24, 2017 5:02 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Update:
After restarting my computer and waiting around an hour, the desktop came 
up. However, my sighted wife says that there's an error message having to do

with the audio/sound application not being loaded. Following the prompts, 
though we are given the option to enable audio, this doesn't seem to occur.
Nor am I able to connect to the Internet even though this machine is 
connected via an Ethernet cable.
I've checked online and even someone on one  of these lists recommended to 
uninstall audiodrivers in the device manager, and restart, but this doesn't 
seem as though it wouldn't work for me as again, I'm somehow no longer 
connected to the Internet.
I also tried accessing system restore and am presented with an error message

having to do with the audio property profile not being loaded and  to check 
the event log etc.
I've since tried rebooting and am again stuck on that original screen before

the desktop.
I wrote FS earlier, but who knows.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Adrian Spratt
Sent: Friday, February 24, 2017 9:39 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Crist says he started the process form the downloaded installer. From that 
point of view, he did everything right.

Crist, if you and your wife can arrange it, I think you need to call FS 
together. They need to know that installation of the current JAWS 18 caused 
this nightmare, and they will be eager to help. I'm guessing you somehow 
went into diagnostic mode instead of normal  startup. I did this once when 
messing around with the MSConfig file, and I needed sighted expertise to get

me out of it. My guess is that FS/VFO can do this for you.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Mr. Ed
Sent: Friday, February 24, 2017 11:56 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Hi,
How did you update your Jaws? Did you go to the FS site and download the new

update or did you just click on the dialog box when Jaws loaded and click 
yes to update? Just curious.
Ed

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Cristóbal
Sent: Friday, February 24, 2017 10:34 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

As I explained, the machine  doesn't boot all the way. So can't do anything 
beyond  this  screen.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Nathaniel Kile
Sent: Thursday, February 23, 2017 10:33 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

I had this happen a few months back. My computer actually lost the sound 
drivers. I had to go into device manager, remove the audio drivers and then 
reboot. Upon 

Re: [JAWS-Users] New keystroke

[Judy]

Jim, thanks for this keystroke. I'm not usually on a bunch of different
windows at home, but I am at work and this will work much better than
continually hitting shift and tab to get to the right one.  Judy & Libby

 
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Jim
Sent: Tuesday, February 21, 2017 5:55 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] New keystroke

Good evening Jaws users group. I have been working today, on the next lesson
for the W-10 and Jaws group called, The Control and ALT keys, your best
friend. I learned a new keystroke myself today. If you are like me, there
may be times where you have six or more windows opened at the same time on
your computer. If you press, Ctrl + Alt + Tab, and then use the right and
left Arrow keys to see all the open windows on your computer, press Enter on
the window you want to have focus, you will land in that window. This is
fantastic, of course, you can ALT+Tab to the window you want as well. I like
learning new keystrokes for different situations. I am not sure if this will
work on prior versions of Windows, let me know. Happy learning! Smiles. Jim

 

 

 

A Ballast for My Soul

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Major computer issue after updating Jaws

[Adrian Spratt]

Both numbers work. The 800 number is toll-free for anyone still paying for 
individual long-distance calls. 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Mike B.
Sent: Friday, February 24, 2017 6:12 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Howdy,

Freedom Scientific Tech Support: 1- 727-803-8600

Take care.
Mike
Sent from my iBarstool.
- Original Message - 
From: Adrian Spratt
To: jaws-users-list@jaws-users.com
Sent: Friday, February 24, 2017 3:03 PM
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws


Can you call FS? 800-444-4443, follow the prompts. I think it's 2, then 1. 
They'll be closing for the weekend pretty soon.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Cristóbal
Sent: Friday, February 24, 2017 5:02 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Update:
After restarting my computer and waiting around an hour, the desktop came 
up. However, my sighted wife says that there's an error message having to do 
with the audio/sound application not being loaded. Following the prompts, 
though we are given the option to enable audio, this doesn't seem to occur.
Nor am I able to connect to the Internet even though this machine is 
connected via an Ethernet cable.
I've checked online and even someone on one  of these lists recommended to 
uninstall audiodrivers in the device manager, and restart, but this doesn't 
seem as though it wouldn't work for me as again, I'm somehow no longer 
connected to the Internet.
I also tried accessing system restore and am presented with an error message 
having to do with the audio property profile not being loaded and  to check 
the event log etc.
I've since tried rebooting and am again stuck on that original screen before 
the desktop.
I wrote FS earlier, but who knows.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Adrian Spratt
Sent: Friday, February 24, 2017 9:39 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Crist says he started the process form the downloaded installer. From that 
point of view, he did everything right.

Crist, if you and your wife can arrange it, I think you need to call FS 
together. They need to know that installation of the current JAWS 18 caused 
this nightmare, and they will be eager to help. I'm guessing you somehow 
went into diagnostic mode instead of normal  startup. I did this once when 
messing around with the MSConfig file, and I needed sighted expertise to get 
me out of it. My guess is that FS/VFO can do this for you.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Mr. Ed
Sent: Friday, February 24, 2017 11:56 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Hi,
How did you update your Jaws? Did you go to the FS site and download the new 
update or did you just click on the dialog box when Jaws loaded and click 
yes to update? Just curious.
Ed

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Cristóbal
Sent: Friday, February 24, 2017 10:34 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

As I explained, the machine  doesn't boot all the way. So can't do anything 
beyond  this  screen.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Nathaniel Kile
Sent: Thursday, February 23, 2017 10:33 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

I had this happen a few months back. My computer actually lost the sound 
drivers. I had to go into device manager, remove the audio drivers and then 
reboot. Upon reboot Windows installed some generic audio drivers that 
worked.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Cristóbal
Sent: Thursday, February 23, 2017 8:48 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Major computer issue after updating Jaws

Hello list,

So I downloaded and updated the new jaws 18 release that was made available 
today.

I first ran the update on my personal Win 7 Pro Dell laptop and everything 
went as usual. Did the reboot and all was good. I'm writing this email on 
that machine.

I waited for the business day to be over before doing the same on my Dell 
Win 10 pro business desktop. Again, ran the downloaded installer, went 
through the process and clicked on the ok button when I was prompted to 
reboot.

However, on the desktop, I am not able to get to the actual desktop. Indeed, 

[JAWS-Users] To run the System file checker

[Lenny McHugh]

I am now convinced that there is a hardware problem with my computer. 
Suspect mother board. It does not matter what app but at random I get a not 
response message. There is also something funky going on with open book. 
First contacted FS for the open book problem. Did all that they suggested. 
Then contacted Microsoft. They made quite a few checks and changes to the 
computer, a win 7 32 bit machine. This did not correct any of the problems. 
He then sent me the instructions to check the system files. This too had no 
affect. It must be a hardware problem. As opposed to trying to reinstall 
windows and all of the apps he suggested that I could purchase a laptop for 
around $200. I have one of those and hate it ,it is about as fast as my 
old 8088 xt. Anyway maybe this information will help someone:


Hi Lenny

Thanks for contacting Answer Desk.

open an elevated admin command prompt. Search CMD on the start menu then hit 
application key go to run as administrator. Type in sfc /scannow let it run. 
It will repair any corrupt windows system files.


Come back if you need more help. There’s help here too:

· Microsoft community – To find answers for questions others have 
asked (yours might be similar), or to ask a new one.
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Major computer issue after updating Jaws

[Mike B.]

Howdy,

Freedom Scientific Tech Support: 1- 727-803-8600

Take care.
Mike
Sent from my iBarstool.
- Original Message - 
From: Adrian Spratt
To: jaws-users-list@jaws-users.com
Sent: Friday, February 24, 2017 3:03 PM
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws


Can you call FS? 800-444-4443, follow the prompts. I think it's 2, then 1. 
They'll be closing for the weekend pretty soon.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Cristóbal
Sent: Friday, February 24, 2017 5:02 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Update:
After restarting my computer and waiting around an hour, the desktop came 
up. However, my sighted wife says that there's an error message having to do 
with the audio/sound application not being loaded. Following the prompts, 
though we are given the option to enable audio, this doesn't seem to occur.
Nor am I able to connect to the Internet even though this machine is 
connected via an Ethernet cable.
I've checked online and even someone on one  of these lists recommended to 
uninstall audiodrivers in the device manager, and restart, but this doesn't 
seem as though it wouldn't work for me as again, I'm somehow no longer 
connected to the Internet.
I also tried accessing system restore and am presented with an error message 
having to do with the audio property profile not being loaded and  to check 
the event log etc.
I've since tried rebooting and am again stuck on that original screen before 
the desktop.
I wrote FS earlier, but who knows.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Adrian Spratt
Sent: Friday, February 24, 2017 9:39 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Crist says he started the process form the downloaded installer. From that 
point of view, he did everything right.

Crist, if you and your wife can arrange it, I think you need to call FS 
together. They need to know that installation of the current JAWS 18 caused 
this nightmare, and they will be eager to help. I'm guessing you somehow 
went into diagnostic mode instead of normal  startup. I did this once when 
messing around with the MSConfig file, and I needed sighted expertise to get 
me out of it. My guess is that FS/VFO can do this for you.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Mr. Ed
Sent: Friday, February 24, 2017 11:56 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Hi,
How did you update your Jaws? Did you go to the FS site and download the new 
update or did you just click on the dialog box when Jaws loaded and click 
yes to update? Just curious.
Ed

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Cristóbal
Sent: Friday, February 24, 2017 10:34 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

As I explained, the machine  doesn't boot all the way. So can't do anything 
beyond  this  screen.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Nathaniel Kile
Sent: Thursday, February 23, 2017 10:33 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

I had this happen a few months back. My computer actually lost the sound 
drivers. I had to go into device manager, remove the audio drivers and then 
reboot. Upon reboot Windows installed some generic audio drivers that 
worked.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Cristóbal
Sent: Thursday, February 23, 2017 8:48 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Major computer issue after updating Jaws

Hello list,

So I downloaded and updated the new jaws 18 release that was made available 
today.

I first ran the update on my personal Win 7 Pro Dell laptop and everything 
went as usual. Did the reboot and all was good. I'm writing this email on 
that machine.

I waited for the business day to be over before doing the same on my Dell 
Win 10 pro business desktop. Again, ran the downloaded installer, went 
through the process and clicked on the ok button when I was prompted to 
reboot.

However, on the desktop, I am not able to get to the actual desktop. Indeed, 
there is absolutely no sound coming from my machine. The only way I know 
what's going on is with my sighted wife's help. I get to the screen with 
three buttons for connect to the Internet, ease of access and the power down 
button. The connect to the Internet button is crossed out as if it hasn't 
completed loading. The ease of access button is active, but even if I 

Re: [JAWS-Users] Major computer issue after updating Jaws

[Adrian Spratt]

Can you call FS? 800-444-4443, follow the prompts. I think it's 2, then 1. 
They'll be closing for the weekend pretty soon.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Cristóbal
Sent: Friday, February 24, 2017 5:02 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Update:
After restarting my computer and waiting around an hour, the desktop came up. 
However, my sighted wife says that there's an error message having to do with 
the audio/sound application not being loaded. Following the prompts, though we 
are given the option to enable audio, this doesn't seem to occur.
Nor am I able to connect to the Internet even though this machine is connected 
via an Ethernet cable.
I've checked online and even someone on one  of these lists recommended to 
uninstall audiodrivers in the device manager, and restart, but this doesn't 
seem as though it wouldn't work for me as again, I'm somehow no longer 
connected to the Internet.
I also tried accessing system restore and am presented with an error message 
having to do with the audio property profile not being loaded and  to check the 
event log etc.
I've since tried rebooting and am again stuck on that original screen before 
the desktop.
I wrote FS earlier, but who knows.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Adrian Spratt
Sent: Friday, February 24, 2017 9:39 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Crist says he started the process form the downloaded installer. From that 
point of view, he did everything right.

Crist, if you and your wife can arrange it, I think you need to call FS 
together. They need to know that installation of the current JAWS 18 caused 
this nightmare, and they will be eager to help. I'm guessing you somehow went 
into diagnostic mode instead of normal  startup. I did this once when messing 
around with the MSConfig file, and I needed sighted expertise to get me out of 
it. My guess is that FS/VFO can do this for you.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Mr. Ed
Sent: Friday, February 24, 2017 11:56 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Hi,
How did you update your Jaws? Did you go to the FS site and download the new 
update or did you just click on the dialog box when Jaws loaded and click yes 
to update? Just curious.
Ed

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Cristóbal
Sent: Friday, February 24, 2017 10:34 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

As I explained, the machine  doesn't boot all the way. So can't do anything 
beyond  this  screen.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Nathaniel Kile
Sent: Thursday, February 23, 2017 10:33 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

I had this happen a few months back. My computer actually lost the sound 
drivers. I had to go into device manager, remove the audio drivers and then 
reboot. Upon reboot Windows installed some generic audio drivers that worked. 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Cristóbal
Sent: Thursday, February 23, 2017 8:48 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Major computer issue after updating Jaws

Hello list,

So I downloaded and updated the new jaws 18 release that was made available 
today.

I first ran the update on my personal Win 7 Pro Dell laptop and everything went 
as usual. Did the reboot and all was good. I'm writing this email on that 
machine.

I waited for the business day to be over before doing the same on my Dell Win 
10 pro business desktop. Again, ran the downloaded installer, went through the 
process and clicked on the ok button when I was prompted to reboot.

However, on the desktop, I am not able to get to the actual desktop. Indeed, 
there is absolutely no sound coming from my machine. The only way I know what's 
going on is with my sighted wife's help. I get to the screen with three buttons 
for connect to the Internet, ease of access and the power down button. The 
connect to the Internet button is crossed out as if it hasn't completed 
loading. The ease of access button is active, but even if I try to start 
narrator, there is still no sound. My wife says that it looks like Narrator 
turns on, but with no sound, there's nothing I can do. That and since the 
desktop doesn't come up, I still can't get anywhere. The only thing we're able 
to do is access the power button to either 

Re: [JAWS-Users] Major computer issue after updating Jaws

[Cristóbal]

Update:
After restarting my computer and waiting around an hour, the desktop came
up. However, my sighted wife says that there’s an error message having to do
with the audio/sound application not being loaded. Following the prompts,
though we are given the option to enable audio, this doesn’t seem to occur.
Nor am I able to connect to the Internet even though this machine is
connected via an Ethernet cable.
I’ve checked online and even someone on one  of these lists recommended to
uninstall audiodrivers in the device manager, and restart, but this doesn’t
seem as though it wouldn’t work for me as again, I’m somehow no longer
connected to the Internet.
I also tried accessing system restore and am presented with an error message
having to do with the audio property profile not being loaded and  to check
the event log etc.
I’ve since tried rebooting and am again stuck on that original screen before
the desktop.
I wrote FS earlier, but who knows.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Friday, February 24, 2017 9:39 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Crist says he started the process form the downloaded installer. From that
point of view, he did everything right.

Crist, if you and your wife can arrange it, I think you need to call FS
together. They need to know that installation of the current JAWS 18 caused
this nightmare, and they will be eager to help. I'm guessing you somehow
went into diagnostic mode instead of normal  startup. I did this once when
messing around with the MSConfig file, and I needed sighted expertise to get
me out of it. My guess is that FS/VFO can do this for you.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Mr. Ed
Sent: Friday, February 24, 2017 11:56 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Hi,
How did you update your Jaws? Did you go to the FS site and download the new
update or did you just click on the dialog box when Jaws loaded and click
yes to update? Just curious.
Ed

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Cristóbal
Sent: Friday, February 24, 2017 10:34 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

As I explained, the machine  doesn't boot all the way. So can't do anything
beyond  this  screen.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Nathaniel Kile
Sent: Thursday, February 23, 2017 10:33 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

I had this happen a few months back. My computer actually lost the sound
drivers. I had to go into device manager, remove the audio drivers and then
reboot. Upon reboot Windows installed some generic audio drivers that
worked. 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Cristóbal
Sent: Thursday, February 23, 2017 8:48 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Major computer issue after updating Jaws

Hello list,

So I downloaded and updated the new jaws 18 release that was made available
today.

I first ran the update on my personal Win 7 Pro Dell laptop and everything
went as usual. Did the reboot and all was good. I'm writing this email on
that machine.

I waited for the business day to be over before doing the same on my Dell
Win 10 pro business desktop. Again, ran the downloaded installer, went
through the process and clicked on the ok button when I was prompted to
reboot.

However, on the desktop, I am not able to get to the actual desktop. Indeed,
there is absolutely no sound coming from my machine. The only way I know
what's going on is with my sighted wife's help. I get to the screen with
three buttons for connect to the Internet, ease of access and the power down
button. The connect to the Internet button is crossed out as if it hasn't
completed loading. The ease of access button is active, but even if I try to
start narrator, there is still no sound. My wife says that it looks like
Narrator turns on, but with no sound, there's nothing I can do. That and
since the desktop doesn't come up, I still can't get anywhere. The only
thing we're able to do is access the power button to either restart or shut
down the computer.

We've tried restarting and pressing the f12 button when that prompt comes up
briefly, but then I get a screen with options of a legacy boot and other
diagnostics options that I'm not familiar with.

As far as the sound goes, I've made sure and checked with both my USB
powered headphones and regular desktop speakers. There aren't even any
system sounds.

Don't  know  if even calling  FS would be 

[JAWS-Users] network

[patti]

Hey Gang,

Why do I get this, and what can I do to make it go away?

There is three computers in the house.

Thanks for any help.

Patti

 

Network Error

Windows has detected an IP address conflict

Another computer on this network has the same IP address as this 

computer. Contact your network administrator for help resolving this issue.

More details are available in the Windows System event log.

Close



---
This email has been checked for viruses by Avast antivirus software.
https://www.avast.com/antivirus
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

[JAWS-Users] windows updates

[anna vimini]

Thanks Mike,

I actually thought something was wrong with my computer but I guess I 
thought wrong so thank you very much for clearing that up for me.


Re: [JAWS-Users] windows updates
Hi Anna,

Yes, we received that update for all our computers, but no other important
updates.  We did receive a couple of optional updates for 1 of our
computers, but like I said, no other important updates.
Take care.
Mike
Sent from my iBarstool.
- Original Message -
From: anna vimini
To:
jaws-users-list@jaws-users.com

Sent: Friday, February 24, 2017 11:45 AM
Subject: [JAWS-Users] windows updates


Hi all,

I thought windows updates were delayed until March 14 2017?

I turned on my computer this morning and there was one waiting to be
installed it was The micro soft Malicious soft ware removal tool for
February 2017 my question is did any one else receive this  update or is
something going wrong with my computer

you can send your replies direct to my email address which is:

an...@etown.net


Thanks in advance


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] J18.0.2530 Update Download Links + What's New

[Matthew Dyer]

Just a note not sure if anyone else has seen this, but if you try to expand
a conversation in the mail app, the app just crashes and even a restart does
not bring it back.  This happens with all screen readers not just jfw, but
wanted to see if anyone else has seen it.  This is with the update to the
mail app that was released a couple of days ago.

Matthew



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Mike B.
Sent: Thursday, February 23, 2017 5:24 PM
To: Jaws-Users List 
Subject: [JAWS-Users] J18.0.2530 Update Download Links + What's New

Hi All,

I would like to thank david for getting the download links, & what I did was
add what's new in this release to them.

32 Bit:

http://jaws18.vfo.digital/253067BAST/J18.0.2530enu-x86.exe

64 Bit:

http://jaws18.vfo.digital/253067BAST/J18.0.2530enu-x64.exe

Enhancements in JAWS 18.0.2530 (February 2017)

The following is a list of improvements made between the JAWS 18 January
2017 release and the February 2017 update.

To download the latest release, visit the Downloads web page.

New Support for ElBraille Applications

This update adds JAWS scripts for Keyboard Editor and ElNotes, applications
included specifically on the new ElBraille, a Windows 10 Notetaker from
Elita Group.

The ElBraille is a Windows 10 computer in the shape and size of a
traditional notetaker, and is designed for users who are blind or deaf-blind
and want to stay connected at school, work, or home as well as on the go.
The twenty-first century, take anywhere replacement for the dedicated
notetaker, ElBraille combines the power and flexibility of a modern
mainstream computer running the Windows 10 operating system with JAWS and a
braille display with a full braille keyboard to offer a fully accessible
compact computer. JAWS provides the best screen reader experience with
either Eloquence speech output or the highly responsive and life-like
Vocalizer Expressive Compact voices as well as full braille output. Type
text into documents or perform JAWS and Windows commands right from the
braille display's keyboard using the JAWS BrailleIn feature. Run any Windows
application such as Microsoft Word, Excel, PowerPoint, or Outlook. Use
FSReader to read DAISY books from sources such as Bookshare.org or browse
the internet with Microsoft Internet Explorer or Mozilla Firefox.
ElBraille also includes a set of specially designed apps for performing
popular actions such as the creation of voice or text notes, listening to
audio content, and more.

The ElNotes application developed by Elita Group is designed to create,
store, and manage text and voice notes on the ElBraille Notetaker. ElNotes
allows a user to quickly create text and voice notes using a set of special
keystrokes and then export them to TXT or MP3 files respectively, if needed.

These
files are saved to a user-specified folder and then are available to be read
and listened to using other ElBraille applications.

The ElBraille Keyboard Editor is designed for adding, modifying, and
removing keystrokes using ElBraille buttons and Focus 14 Blue keys. Users
can assign a keystroke to launch an application, simulate a QWERTY keyboard
shortcut, or perform a JAWS script.

Amazon Kindle App Support

JAWS now supports reading books in Amazon's Kindle for PC app version 1.19
and later. This enables users to access books purchased through the Amazon
Kindle store right on their Windows PC using both speech and braille. Books
can be navigated using all standard reading commands including reading by
character, word, line, paragraph, and continuously with Say All. As JAWS
reads, pages turn automatically so you can enjoy a book without
interruption.

JAWS can only access Kindle books that support Enhanced Typesetting. The
product details for the book on the Amazon web site indicates if Enhanced
Typesetting is enabled. This exposes the necessary information to screen
readers and provides access to the book content.

Tip: Pressing CTRL+HOME or CTRL+END while reading a Kindle book moves to the
top or bottom of the current page instead of the top or bottom of the
document as in other applications. To move to the beginning or end of the
book, you can use the Go to Location dialog box which is accessed using the
Kindle command
CTRL+G.

Google Docs Improvements

To improve the user experience with Google Docs, Google Sheets, and Google
Drive, the Virtual Cursor is now turned off by default when focus is in any
of these applications. Since these are basically programs running inside a
browser window with their own sets of keystrokes, turning off the Virtual
Cursor makes it much easier to interact and provides an environment that
feels more like a standard application.

In some situations, the Virtual Cursor will be automatically turned on when
it is needed to review information. For example, pressing CTRL+SLASH in
Google Docs opens a page listing available Google 

Re: [JAWS-Users] windows updates

[John Fitzgerald]

I also received it today.

John Fitzgerald
Muse, Oklahoma 
Article V Convention of States
http://www.cosaction.com/?recruiter_id=1022484

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of anna vimini
Sent: Friday, February 24, 2017 1:46 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] windows updates

Hi all,

I thought windows updates were delayed until March 14 2017?

I turned on my computer this morning and there was one waiting to be installed
it was The micro soft Malicious soft ware removal tool for February 2017 my
question is did any one else receive this  update or is something going wrong
with my computer

you can send your replies direct to my email address which is:

an...@etown.net

Thanks in advance


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] windows updates

[Mike B.]

Hi Anna,

Yes, we received that update for all our computers, but no other important 
updates.  We did receive a couple of optional updates for 1 of our 
computers, but like I said, no other important updates.
Take care.
Mike
Sent from my iBarstool.
- Original Message - 
From: anna vimini
To: jaws-users-list@jaws-users.com
Sent: Friday, February 24, 2017 11:45 AM
Subject: [JAWS-Users] windows updates


Hi all,

I thought windows updates were delayed until March 14 2017?

I turned on my computer this morning and there was one waiting to be
installed it was The micro soft Malicious soft ware removal tool for
February 2017 my question is did any one else receive this  update or is
something going wrong with my computer

you can send your replies direct to my email address which is:

an...@etown.net

Thanks in advance


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

[JAWS-Users] windows updates

[anna vimini]

Hi all,

I thought windows updates were delayed until March 14 2017?

I turned on my computer this morning and there was one waiting to be 
installed it was The micro soft Malicious soft ware removal tool for 
February 2017 my question is did any one else receive this  update or is 
something going wrong with my computer


you can send your replies direct to my email address which is:

an...@etown.net

Thanks in advance


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

[JAWS-Users] new websites

[Karen Schrade]

Hi Mike, thanks for the info. I must have something set differently since I
still can't get to the choices in the "button menu". At this point, if I use
my saved link, I can still get to the "old site" but who knows for how long.

I will go and see if FS has any tutorials on dealing with this "app" style
of website but, unless/until I get win 10, I'm not hopeful.

And, yes, I did mean ad nauseum but, in addition to infinitim. It goes on
forever! Karen


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] using "new, upgraded" websites

[LeDon]

How can I tell if I am on a new website? 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Scorpio
Sent: Thursday, February 23, 2017 5:16 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] using "new, upgraded" websites

Or maybe people just don't want to learn new things because it's easier to
stick with the older stuff, no matter how unsafe it is.

Guys, this is the new standard, there must be instructions on how to handle
those particular elements on a webpage, you just have to find them.

Try Freedom Scientific's homepage to see if they have tutorials and learn
them, especially since more and more sites are trending to that format.

Scorpio

-Original Message-
From: jyandt.mar...@comcast.net
Sent: Thursday, February 23, 2017 3:15 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] using "new, upgraded" websites

Take lots of Tylenol, and hope someone gets the idea that this kind of
nonsense is just that for us blind folk ... NONSENSE. And don't you mean ad
nauseum?

-Original Message-
From: Karen Schrade
Sent: Thursday, February 23, 2017 1:49 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] using "new, upgraded" websites

I am going crazy with the new formats for websites. I'm using IE 11, win 7,
and jaws 17 latest. If I go to the family history website

Familysearch.org

I get "button menu collapsed, button menu collapsed, button menu collapsed"
ad infinitim.

I've tried enter, alt enter, control enter, left and right mouse buttons and
just arrows and cannot change anything from collapsed. I do get a context
menu with the right mouse button but, it's not helpful. Any suggestions?
Thanks, Karen


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Major computer issue after updating Jaws

[Adrian Spratt]

Crist says he started the process form the downloaded installer. From that 
point of view, he did everything right.

Crist, if you and your wife can arrange it, I think you need to call FS 
together. They need to know that installation of the current JAWS 18 caused 
this nightmare, and they will be eager to help. I'm guessing you somehow went 
into diagnostic mode instead of normal  startup. I did this once when messing 
around with the MSConfig file, and I needed sighted expertise to get me out of 
it. My guess is that FS/VFO can do this for you.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Mr. Ed
Sent: Friday, February 24, 2017 11:56 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Hi,
How did you update your Jaws? Did you go to the FS site and download the new 
update or did you just click on the dialog box when Jaws loaded and click yes 
to update? Just curious.
Ed

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Cristóbal
Sent: Friday, February 24, 2017 10:34 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

As I explained, the machine  doesn't boot all the way. So can't do anything 
beyond  this  screen.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Nathaniel Kile
Sent: Thursday, February 23, 2017 10:33 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

I had this happen a few months back. My computer actually lost the sound 
drivers. I had to go into device manager, remove the audio drivers and then 
reboot. Upon reboot Windows installed some generic audio drivers that worked. 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Cristóbal
Sent: Thursday, February 23, 2017 8:48 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Major computer issue after updating Jaws

Hello list,

So I downloaded and updated the new jaws 18 release that was made available 
today.

I first ran the update on my personal Win 7 Pro Dell laptop and everything went 
as usual. Did the reboot and all was good. I'm writing this email on that 
machine.

I waited for the business day to be over before doing the same on my Dell Win 
10 pro business desktop. Again, ran the downloaded installer, went through the 
process and clicked on the ok button when I was prompted to reboot.

However, on the desktop, I am not able to get to the actual desktop. Indeed, 
there is absolutely no sound coming from my machine. The only way I know what's 
going on is with my sighted wife's help. I get to the screen with three buttons 
for connect to the Internet, ease of access and the power down button. The 
connect to the Internet button is crossed out as if it hasn't completed 
loading. The ease of access button is active, but even if I try to start 
narrator, there is still no sound. My wife says that it looks like Narrator 
turns on, but with no sound, there's nothing I can do. That and since the 
desktop doesn't come up, I still can't get anywhere. The only thing we're able 
to do is access the power button to either restart or shut down the computer.

We've tried restarting and pressing the f12 button when that prompt comes up 
briefly, but then I get a screen with options of a legacy boot and other 
diagnostics options that I'm not familiar with.

As far as the sound goes, I've made sure and checked with both my USB powered 
headphones and regular desktop speakers. There aren't even any system sounds.

Don't  know  if even calling  FS would be of any help since again, there's no  
audible feedback  what so ever. Can't even try a system restore since I can't 
get to  the desktop where everything's fully loaded. NVDA doesn't come up 
either.

Any ideas?

I'm really at a loss.

 

Cristobal

 

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Re: [JAWS-Users] Major computer issue after updating Jaws

[andy t]

Hello I would like to add to this after you  press inter press the tab key 
once and press inter again.
I tried this on my windows 10 computer with the latest build of jaws and 
this is what I got so I will outline the whole thing below because this
happened to me more than once and I had to get sighted help so I learned 
something new today also.

1 press windows key plus b together,
2 press the left arrow key 3 times then press inter,
3 press the tab key 1 time then press inter again and if for some reason the 
speaker's have been muted you should have sound again.



-Original Message- 
From: Fred C. Adams

Sent: Friday, February 24, 2017 10:57 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

The following info was given to me by one of the MS technicians and it
worked for me but your case might be different.I accidently muted my
speakers while trying to improve my speaker audio.  Maybe it will work for
you.
Press windows key plus letter B and then press left arrow three times then
press enter

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Becky Buckner
Sent: Friday, February 24, 2017 7:10 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Do you think you accidentally hit the Mute button?
- Original Message - 
From: "Cristóbal" 

To: 
Sent: Friday, February 24, 2017 12:47 AM
Subject: [JAWS-Users] Major computer issue after updating Jaws


Hello list,

So I downloaded and updated the new jaws 18 release that was made available
today.

I first ran the update on my personal Win 7 Pro Dell laptop and everything
went as usual. Did the reboot and all was good. I'm writing this email on
that machine.

I waited for the business day to be over before doing the same on my Dell
Win 10 pro business desktop. Again, ran the downloaded installer, went
through the process and clicked on the ok button when I was prompted to
reboot.

However, on the desktop, I am not able to get to the actual desktop. Indeed,
there is absolutely no sound coming from my machine. The only way I know
what's going on is with my sighted wife's help. I get to the screen with
three buttons for connect to the Internet, ease of access and the power down
button. The connect to the Internet button is crossed out as if it hasn't
completed loading. The ease of access button is active, but even if I try to
start narrator, there is still no sound. My wife says that it looks like
Narrator turns on, but with no sound, there's nothing I can do. That and
since the desktop doesn't come up, I still can't get anywhere. The only
thing we're able to do is access the power button to either restart or shut
down the computer.

We've tried restarting and pressing the f12 button when that prompt comes up
briefly, but then I get a screen with options of a legacy boot and other
diagnostics options that I'm not familiar with.

As far as the sound goes, I've made sure and checked with both my USB
powered headphones and regular desktop speakers. There aren't even any
system sounds.

Don't  know  if even calling  FS would be of any help since again, there's
no  audible feedback  what so ever. Can't even try a system restore since I
can't get to  the desktop where everything's fully loaded. NVDA doesn't
come up either.

Any ideas?

I'm really at a loss.



Cristobal



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http://www.jaws-users.com/help/


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http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Jesus dyed for us, why can't we live for him? 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Major computer issue after updating Jaws

[Mr. Ed]

Hi,
How did you update your Jaws? Did you go to the FS site and download the new
update or did you just click on the dialog box when Jaws loaded and click
yes to update? Just curious.
Ed

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Cristóbal
Sent: Friday, February 24, 2017 10:34 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

As I explained, the machine  doesn't boot all the way. So can't do anything
beyond  this  screen.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Nathaniel Kile
Sent: Thursday, February 23, 2017 10:33 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

I had this happen a few months back. My computer actually lost the sound
drivers. I had to go into device manager, remove the audio drivers and then
reboot. Upon reboot Windows installed some generic audio drivers that
worked. 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Cristóbal
Sent: Thursday, February 23, 2017 8:48 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Major computer issue after updating Jaws

Hello list,

So I downloaded and updated the new jaws 18 release that was made available
today.

I first ran the update on my personal Win 7 Pro Dell laptop and everything
went as usual. Did the reboot and all was good. I’m writing this email on
that machine.

I waited for the business day to be over before doing the same on my Dell
Win 10 pro business desktop. Again, ran the downloaded installer, went
through the process and clicked on the ok button when I was prompted to
reboot.

However, on the desktop, I am not able to get to the actual desktop. Indeed,
there is absolutely no sound coming from my machine. The only way I know
what’s going on is with my sighted wife’s help. I get to the screen with
three buttons for connect to the Internet, ease of access and the power down
button. The connect to the Internet button is crossed out as if it hasn’t
completed loading. The ease of access button is active, but even if I try to
start narrator, there is still no sound. My wife says that it looks like
Narrator turns on, but with no sound, there’s nothing I can do. That and
since the desktop doesn’t come up, I still can’t get anywhere. The only
thing we’re able to do is access the power button to either restart or shut
down the computer.

We’ve tried restarting and pressing the f12 button when that prompt comes up
briefly, but then I get a screen with options of a legacy boot and other
diagnostics options that I’m not familiar with.

As far as the sound goes, I’ve made sure and checked with both my USB
powered headphones and regular desktop speakers. There aren’t even any
system sounds.

Don’t  know  if even calling  FS would be of any help since again, there’s
no  audible feedback  what so ever. Can’t even try a system restore since I
can’t get to  the desktop where everything’s fully loaded. NVDA doesn’t come
up either.

Any ideas?

I’m really at a loss.

 

Cristobal

 

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http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


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Re: [JAWS-Users] Major computer issue after updating Jaws

[Dave]

You may have to invoke Safe Mode and have your sighted wife help do a System 
Restore to before you installed the latest JAWS.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Cristóbal" 
To: 
Sent: Friday, February 24, 2017 08:33
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws


As I explained, the machine  doesn't boot all the way. So can't do anything
beyond  this  screen.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Nathaniel Kile
Sent: Thursday, February 23, 2017 10:33 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

I had this happen a few months back. My computer actually lost the sound
drivers. I had to go into device manager, remove the audio drivers and then
reboot. Upon reboot Windows installed some generic audio drivers that
worked.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Cristóbal
Sent: Thursday, February 23, 2017 8:48 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Major computer issue after updating Jaws

Hello list,

So I downloaded and updated the new jaws 18 release that was made available
today.

I first ran the update on my personal Win 7 Pro Dell laptop and everything
went as usual. Did the reboot and all was good. I'm writing this email on
that machine.

I waited for the business day to be over before doing the same on my Dell
Win 10 pro business desktop. Again, ran the downloaded installer, went
through the process and clicked on the ok button when I was prompted to
reboot.

However, on the desktop, I am not able to get to the actual desktop. Indeed,
there is absolutely no sound coming from my machine. The only way I know
what's going on is with my sighted wife's help. I get to the screen with
three buttons for connect to the Internet, ease of access and the power down
button. The connect to the Internet button is crossed out as if it hasn't
completed loading. The ease of access button is active, but even if I try to
start narrator, there is still no sound. My wife says that it looks like
Narrator turns on, but with no sound, there's nothing I can do. That and
since the desktop doesn't come up, I still can't get anywhere. The only
thing we're able to do is access the power button to either restart or shut
down the computer.

We've tried restarting and pressing the f12 button when that prompt comes up
briefly, but then I get a screen with options of a legacy boot and other
diagnostics options that I'm not familiar with.

As far as the sound goes, I've made sure and checked with both my USB
powered headphones and regular desktop speakers. There aren't even any
system sounds.

Don't  know  if even calling  FS would be of any help since again, there's
no  audible feedback  what so ever. Can't even try a system restore since I
can't get to  the desktop where everything's fully loaded. NVDA doesn't come
up either.

Any ideas?

I'm really at a loss.



Cristobal



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


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http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


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http://www.jaws-users.com/help/

Re: [JAWS-Users] Major computer issue after updating Jaws

[Cristóbal]

As I explained, the machine  doesn't boot all the way. So can't do anything
beyond  this  screen.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Nathaniel Kile
Sent: Thursday, February 23, 2017 10:33 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

I had this happen a few months back. My computer actually lost the sound
drivers. I had to go into device manager, remove the audio drivers and then
reboot. Upon reboot Windows installed some generic audio drivers that
worked. 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Cristóbal
Sent: Thursday, February 23, 2017 8:48 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Major computer issue after updating Jaws

Hello list,

So I downloaded and updated the new jaws 18 release that was made available
today.

I first ran the update on my personal Win 7 Pro Dell laptop and everything
went as usual. Did the reboot and all was good. I’m writing this email on
that machine.

I waited for the business day to be over before doing the same on my Dell
Win 10 pro business desktop. Again, ran the downloaded installer, went
through the process and clicked on the ok button when I was prompted to
reboot.

However, on the desktop, I am not able to get to the actual desktop. Indeed,
there is absolutely no sound coming from my machine. The only way I know
what’s going on is with my sighted wife’s help. I get to the screen with
three buttons for connect to the Internet, ease of access and the power down
button. The connect to the Internet button is crossed out as if it hasn’t
completed loading. The ease of access button is active, but even if I try to
start narrator, there is still no sound. My wife says that it looks like
Narrator turns on, but with no sound, there’s nothing I can do. That and
since the desktop doesn’t come up, I still can’t get anywhere. The only
thing we’re able to do is access the power button to either restart or shut
down the computer.

We’ve tried restarting and pressing the f12 button when that prompt comes up
briefly, but then I get a screen with options of a legacy boot and other
diagnostics options that I’m not familiar with.

As far as the sound goes, I’ve made sure and checked with both my USB
powered headphones and regular desktop speakers. There aren’t even any
system sounds.

Don’t  know  if even calling  FS would be of any help since again, there’s
no  audible feedback  what so ever. Can’t even try a system restore since I
can’t get to  the desktop where everything’s fully loaded. NVDA doesn’t come
up either.

Any ideas?

I’m really at a loss.

 

Cristobal

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Major computer issue after updating Jaws

[Fred C. Adams]

The following info was given to me by one of the MS technicians and it
worked for me but your case might be different.I accidently muted my
speakers while trying to improve my speaker audio.  Maybe it will work for
you.
Press windows key plus letter B and then press left arrow three times then
press enter

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Becky Buckner
Sent: Friday, February 24, 2017 7:10 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Major computer issue after updating Jaws

Do you think you accidentally hit the Mute button?
- Original Message - 
From: "Cristóbal" 
To: 
Sent: Friday, February 24, 2017 12:47 AM
Subject: [JAWS-Users] Major computer issue after updating Jaws


Hello list,

So I downloaded and updated the new jaws 18 release that was made available
today.

I first ran the update on my personal Win 7 Pro Dell laptop and everything
went as usual. Did the reboot and all was good. I'm writing this email on
that machine.

I waited for the business day to be over before doing the same on my Dell
Win 10 pro business desktop. Again, ran the downloaded installer, went
through the process and clicked on the ok button when I was prompted to
reboot.

However, on the desktop, I am not able to get to the actual desktop. Indeed,
there is absolutely no sound coming from my machine. The only way I know
what's going on is with my sighted wife's help. I get to the screen with
three buttons for connect to the Internet, ease of access and the power down
button. The connect to the Internet button is crossed out as if it hasn't
completed loading. The ease of access button is active, but even if I try to
start narrator, there is still no sound. My wife says that it looks like
Narrator turns on, but with no sound, there's nothing I can do. That and
since the desktop doesn't come up, I still can't get anywhere. The only
thing we're able to do is access the power button to either restart or shut
down the computer.

We've tried restarting and pressing the f12 button when that prompt comes up
briefly, but then I get a screen with options of a legacy boot and other
diagnostics options that I'm not familiar with.

As far as the sound goes, I've made sure and checked with both my USB
powered headphones and regular desktop speakers. There aren't even any
system sounds.

Don't  know  if even calling  FS would be of any help since again, there's
no  audible feedback  what so ever. Can't even try a system restore since I
can't get to  the desktop where everything's fully loaded. NVDA doesn't
come up either.

Any ideas?

I'm really at a loss.



Cristobal



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


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http://www.jaws-users.com/help/

Re: [JAWS-Users] Major computer issue after updating Jaws

[Becky Buckner]

Do you think you accidentally hit the Mute button?
- Original Message - 
From: "Cristóbal" 

To: 
Sent: Friday, February 24, 2017 12:47 AM
Subject: [JAWS-Users] Major computer issue after updating Jaws


Hello list,

So I downloaded and updated the new jaws 18 release that was made available
today.

I first ran the update on my personal Win 7 Pro Dell laptop and everything
went as usual. Did the reboot and all was good. I'm writing this email on
that machine.

I waited for the business day to be over before doing the same on my Dell
Win 10 pro business desktop. Again, ran the downloaded installer, went
through the process and clicked on the ok button when I was prompted to
reboot.

However, on the desktop, I am not able to get to the actual desktop. Indeed,
there is absolutely no sound coming from my machine. The only way I know
what's going on is with my sighted wife's help. I get to the screen with
three buttons for connect to the Internet, ease of access and the power down
button. The connect to the Internet button is crossed out as if it hasn't
completed loading. The ease of access button is active, but even if I try to
start narrator, there is still no sound. My wife says that it looks like
Narrator turns on, but with no sound, there's nothing I can do. That and
since the desktop doesn't come up, I still can't get anywhere. The only
thing we're able to do is access the power button to either restart or shut
down the computer.

We've tried restarting and pressing the f12 button when that prompt comes up
briefly, but then I get a screen with options of a legacy boot and other
diagnostics options that I'm not familiar with.

As far as the sound goes, I've made sure and checked with both my USB
powered headphones and regular desktop speakers. There aren't even any
system sounds.

Don't  know  if even calling  FS would be of any help since again, there's
no  audible feedback  what so ever. Can't even try a system restore since I
can't get to  the desktop where everything's fully loaded. NVDA doesn't
come up either.

Any ideas?

I'm really at a loss.



Cristobal



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Windows 10 mail app;

[HICKS, Steven (ROYAL CORNWALL HOSPITALS NHS TRUST)]

No, it is different.


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of jyandt.mar...@comcast.net
Sent: 23 February 2017 12:32
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Windows 10 mail app;

Is the ap that is being referred to the same as Windows Live Mail?

-Original Message-
From: TheHangMan
Sent: Wednesday, February 22, 2017 10:23 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Windows 10 mail app;

David,
I don't use the mail app, but the address book transfers , when you sink it, I 
have some emailed saved, I'll take a look, Jorge

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of David Whitehead
Sent: Wednesday, February 22, 2017 7:07 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Windows 10 mail app;

Good morning all;

Yesterday I setup a client's computer, during the process I also setup the 
windows 10 mail app.

I have 2 questions, regarding the app.

1, is there a way to remove the grouped by conversation,



2, I can't seem to get the reply, ctrl+r to work,

Also, I just thought of a third question,

My client uses the gmail web mail, is there a way to export/import her contacts 
into the people app.





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recipient please inform the
sender that you have received the message in error before deleting it.
Please do not disclose, copy or distribute information in this e-mail or take 
any action in reliance on its contents:
to do so is strictly prohibited and may be unlawful.

Thank you for your co-operation.

NHSmail is the secure email and directory service available for all NHS staff 
in England and Scotland
NHSmail is approved for exchanging patient data and other sensitive information 
with NHSmail and GSi recipients
NHSmail provides an email address for your career in the NHS and can be 
accessed anywhere
For more information and to find out how you can switch, visit 
www.nhsdigital.nhs.uk/nhsmail



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[JAWS-Users] jaws18 updates released.

[Bill]

Hi David,
Thanks for that info, I don't always use jaws, si I didn't know about 
an update.

Bill K.

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