Re: [JAWS-Users] I am unable to upgrade Windows 10 from version 1703 to version 1709
Windows 10 1803 is now released. I'm now updating my desktop to 1803. -Original Message- From: Mike O'Brien Sent: Monday, April 30, 2018 7:47 AM To: jaws-users-list Subject: [JAWS-Users] I am unable to upgrade Windows 10 from version 1703 to version 1709 Hi Around a couple of weeks ago, I began seeing the Windows Update Assistant wanting to upgrade my Windows 10 Pro computer from Windows 10 1703 to Windows 10 1709. I had successfully upgraded my Windows 10 Home computer a few months ago to Windows 10 1709 without the Windows Update Assistant. So when I tried running the Windows Update Assistant several times, I received the message that it had failed because of a program not being compatible with Windows 10. The incompatible program was Magic and that I needed to manually uninstall it. The only program I could think of is the Freedom Scientific screen magnification program named Magic. I had installed Magic version 12 3 or so years ago, when this computer was running Windows 7, to see how to set it up for a friend of mine. I know that Magic version 12 is incompatible with Windows 10. So I uninstalled it and was later successful in installing Windows 10 and then upgrading to Windows 10 1703. I had written to Freedom Scientific about this, but did not receive any reply other than the automated message saying my email had been received. So last week, I tried running the Windows10 Update Assistant after uninstalling JAWS 18 and JAWS2018and shared components. I did not receive any messages about incompatible programs. But since the Windows 10 Update Assistant runs for hours, I saw that it had reached 99% completed when I went to bed. But in the morning I discovered that the computer had rebooted and the Windows Update Assistant was gone. I'm trying to run it again today. So is there any other way to get and install Windows 10 1709 or steps to make the Windows 10 Upgrade Assistant run successfully? Thank you in advance. I will greatly appreciate any help on this matter. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] I am unable to upgrade Windows 10 from version 1703 to version 1709
several things to do first. in the run dialog type in winver. this will tell you what version of windows is running. it may of already upgraded. several times i had a windows upgrade and it did not complete or i had a power failure while it was upgradeing. in these cases it would revert back to the old system or else it would continue from where it left off the next time i turned the computer on. another thing to check is your power settings in the control panel. make sure it is set to never sleep or shut down. at least until after any programs are upgraded. i normally have my computer set to shut down after 1 hour of non use. if any upgrade took more then 1 hour to upgrade the computer would still shut down after 1 hour has passed. so now i turn shut down off until after the upgrade has finished. hope this helps. -Original Message- From: Mike O'Brien Sent: Monday, April 30, 2018 7:47 AM To: jaws-users-list Subject: [JAWS-Users] I am unable to upgrade Windows 10 from version 1703 to version 1709 Hi Around a couple of weeks ago, I began seeing the Windows Update Assistant wanting to upgrade my Windows 10 Pro computer from Windows 10 1703 to Windows 10 1709. I had successfully upgraded my Windows 10 Home computer a few months ago to Windows 10 1709 without the Windows Update Assistant. So when I tried running the Windows Update Assistant several times, I received the message that it had failed because of a program not being compatible with Windows 10. The incompatible program was Magic and that I needed to manually uninstall it. The only program I could think of is the Freedom Scientific screen magnification program named Magic. I had installed Magic version 12 3 or so years ago, when this computer was running Windows 7, to see how to set it up for a friend of mine. I know that Magic version 12 is incompatible with Windows 10. So I uninstalled it and was later successful in installing Windows 10 and then upgrading to Windows 10 1703. I had written to Freedom Scientific about this, but did not receive any reply other than the automated message saying my email had been received. So last week, I tried running the Windows10 Update Assistant after uninstalling JAWS 18 and JAWS2018and shared components. I did not receive any messages about incompatible programs. But since the Windows 10 Update Assistant runs for hours, I saw that it had reached 99% completed when I went to bed. But in the morning I discovered that the computer had rebooted and the Windows Update Assistant was gone. I'm trying to run it again today. So is there any other way to get and install Windows 10 1709 or steps to make the Windows 10 Upgrade Assistant run successfully? Thank you in advance. I will greatly appreciate any help on this matter. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
[JAWS-Users] I am unable to upgrade Windows 10 from version 1703 to version 1709
Hi Around a couple of weeks ago, I began seeing the Windows Update Assistant wanting to upgrade my Windows 10 Pro computer from Windows 10 1703 to Windows 10 1709. I had successfully upgraded my Windows 10 Home computer a few months ago to Windows 10 1709 without the Windows Update Assistant. So when I tried running the Windows Update Assistant several times, I received the message that it had failed because of a program not being compatible with Windows 10. The incompatible program was Magic and that I needed to manually uninstall it. The only program I could think of is the Freedom Scientific screen magnification program named Magic. I had installed Magic version 12 3 or so years ago, when this computer was running Windows 7, to see how to set it up for a friend of mine. I know that Magic version 12 is incompatible with Windows 10. So I uninstalled it and was later successful in installing Windows 10 and then upgrading to Windows 10 1703. I had written to Freedom Scientific about this, but did not receive any reply other than the automated message saying my email had been received. So last week, I tried running the Windows10 Update Assistant after uninstalling JAWS 18 and JAWS2018and shared components. I did not receive any messages about incompatible programs. But since the Windows 10 Update Assistant runs for hours, I saw that it had reached 99% completed when I went to bed. But in the morning I discovered that the computer had rebooted and the Windows Update Assistant was gone. I'm trying to run it again today. So is there any other way to get and install Windows 10 1709 or steps to make the Windows 10 Upgrade Assistant run successfully? Thank you in advance. I will greatly appreciate any help on this matter. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
