Re: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message.
If an e-mail is formatted in Rich Text format, the attachments are embedded in the message and you are not able to navigate to the message header to access the attachment. You need to change the message format to Plain Text or HTML. Do the following for each message. . Navigate to Format on the ribbon. . Press Enter to open the format menu . Tab until you hear Format Group by pressing the Tab 4 to 7 times. . Use the up and down arrows to navigate the 3 button choices. Find Plain Text or HTML and press enter. . You are put back in the message and now you can access the attachment in the header. Note: If you have ever tried to add bullets to a message and you find that Outlook will not let you, go through this same process and change the message format to HTML and you can do it. It is my understanding that there is a setting in Outlook to force all of your message be received in a particular format. I have the directions at work and have not had a chance to test them out. HTH, Annette -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of inthaneelf Sent: Sunday, April 07, 2013 12:13 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message. hmmm, a question, in windows 7 many menus and lists of files were showing up as a virtual table, with rows and columns, and you had to navigate them with all four arrow keys to see all that was there, the control panel is one of these and so are other selection lists in it. I'm wondering if your list of attachments is doing the same, so the names your not seeing are in column two or three? open it again and check to see by arrowing to the right once you get into the list HTH, inthane -Original Message- From: JAWS-Users-List [ mailto:jaws-users-list-boun...@jaws-users.com mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of jim rawls Sent: Tuesday, April 02, 2013 12:17 PM To: mailto:jaws-users-list@jaws-users.com jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Outlook 2007 isn't showing me all attachmentsin a message. Stephanie, I tried that, and so, I hit alt, and it said attachments sub menu. I hit the right arrow, and it said untitled attachments, and I didn't see sage all attachments. Jim -Original Message- From: JAWS-Users-List [ mailto:jaws-users-list-boun...@jaws-users.com mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Stephanie Koetje Sent: Tuesday, April 02, 2013 12:02 PM To: 'jaws-users-list@jaws-users.com' Subject: Re: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message. Hi Jim, Try going to the e-mail but don't open it. Just arrow to it on your Inbox folder. Then Press Alt. Down arrow to save attachments sub menu. Right arrow to open the sub menu, then down arrow to save all attachments. I always had a tough time figuring out how to just open without saving, so this always worked for me. Good luck. Stephanie Original Message- From: jim rawls [ mailto:jazzpi...@ca.rr.com mailto:jazzpi...@ca.rr.com] Sent: Tuesday, April 02, 2013 11:55 AM To: mailto:jaws-users-list@jaws-users.com jaws-users-list@jaws-users.com Subject: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message. Hi all, I am running windows 7 with jaws 14. I have outlook 2007. I just purchased an amtrak ticket. There are two attachments in the email. One is a thank you for using amtrak message, and the other attachments are supposed to be my travel documents. When I click on that, it reads the message again, the thank you for using amtrak. But it isn't showing the ticket information. My sighted wife could get to it by using the mouse button, but I can't get to that info. What the heck am I doing wrong? I used to be able to do it, but, now I can't. help please. Jim For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message.
I did all that, and when the sender sent the email to me again, it worked like it should, so there must have been something wrong with that first email. Jim -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of inthaneelf Sent: Saturday, April 06, 2013 9:13 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message. hmmm, a question, in windows 7 many menus and lists of files were showing up as a virtual table, with rows and columns, and you had to navigate them with all four arrow keys to see all that was there, the control panel is one of these and so are other selection lists in it. I'm wondering if your list of attachments is doing the same, so the names your not seeing are in column two or three? open it again and check to see by arrowing to the right once you get into the list HTH, inthane -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of jim rawls Sent: Tuesday, April 02, 2013 12:17 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Outlook 2007 isn't showing me all attachmentsin a message. Stephanie, I tried that, and so, I hit alt, and it said attachments sub menu. I hit the right arrow, and it said untitled attachments, and I didn't see sage all attachments. Jim -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Stephanie Koetje Sent: Tuesday, April 02, 2013 12:02 PM To: 'jaws-users-list@jaws-users.com' Subject: Re: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message. Hi Jim, Try going to the e-mail but don't open it. Just arrow to it on your Inbox folder. Then Press Alt. Down arrow to save attachments sub menu. Right arrow to open the sub menu, then down arrow to save all attachments. I always had a tough time figuring out how to just open without saving, so this always worked for me. Good luck. Stephanie Original Message- From: jim rawls [mailto:jazzpi...@ca.rr.com] Sent: Tuesday, April 02, 2013 11:55 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message. Hi all, I am running windows 7 with jaws 14. I have outlook 2007. I just purchased an amtrak ticket. There are two attachments in the email. One is a thank you for using amtrak message, and the other attachments are supposed to be my travel documents. When I click on that, it reads the message again, the thank you for using amtrak. But it isn't showing the ticket information. My sighted wife could get to it by using the mouse button, but I can't get to that info. What the heck am I doing wrong? I used to be able to do it, but, now I can't. help please. Jim For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message.
hmmm, a question, in windows 7 many menus and lists of files were showing up as a virtual table, with rows and columns, and you had to navigate them with all four arrow keys to see all that was there, the control panel is one of these and so are other selection lists in it. I'm wondering if your list of attachments is doing the same, so the names your not seeing are in column two or three? open it again and check to see by arrowing to the right once you get into the list HTH, inthane -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of jim rawls Sent: Tuesday, April 02, 2013 12:17 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Outlook 2007 isn't showing me all attachmentsin a message. Stephanie, I tried that, and so, I hit alt, and it said attachments sub menu. I hit the right arrow, and it said untitled attachments, and I didn't see sage all attachments. Jim -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Stephanie Koetje Sent: Tuesday, April 02, 2013 12:02 PM To: 'jaws-users-list@jaws-users.com' Subject: Re: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message. Hi Jim, Try going to the e-mail but don't open it. Just arrow to it on your Inbox folder. Then Press Alt. Down arrow to save attachments sub menu. Right arrow to open the sub menu, then down arrow to save all attachments. I always had a tough time figuring out how to just open without saving, so this always worked for me. Good luck. Stephanie Original Message- From: jim rawls [mailto:jazzpi...@ca.rr.com] Sent: Tuesday, April 02, 2013 11:55 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message. Hi all, I am running windows 7 with jaws 14. I have outlook 2007. I just purchased an amtrak ticket. There are two attachments in the email. One is a thank you for using amtrak message, and the other attachments are supposed to be my travel documents. When I click on that, it reads the message again, the thank you for using amtrak. But it isn't showing the ticket information. My sighted wife could get to it by using the mouse button, but I can't get to that info. What the heck am I doing wrong? I used to be able to do it, but, now I can't. help please. Jim For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
[JAWS-Users] Outlook 2007 isn't showing me all attachments in a message.
Hi all, I am running windows 7 with jaws 14. I have outlook 2007. I just purchased an amtrak ticket. There are two attachments in the email. One is a thank you for using amtrak message, and the other attachments are supposed to be my travel documents. When I click on that, it reads the message again, the thank you for using amtrak. But it isn't showing the ticket information. My sighted wife could get to it by using the mouse button, but I can't get to that info. What the heck am I doing wrong? I used to be able to do it, but, now I can't. help please. Jim For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message.
Hi Jim, Try going to the e-mail but don't open it. Just arrow to it on your Inbox folder. Then Press Alt. Down arrow to save attachments sub menu. Right arrow to open the sub menu, then down arrow to save all attachments. I always had a tough time figuring out how to just open without saving, so this always worked for me. Good luck. Stephanie Original Message- From: jim rawls [mailto:jazzpi...@ca.rr.com] Sent: Tuesday, April 02, 2013 11:55 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message. Hi all, I am running windows 7 with jaws 14. I have outlook 2007. I just purchased an amtrak ticket. There are two attachments in the email. One is a thank you for using amtrak message, and the other attachments are supposed to be my travel documents. When I click on that, it reads the message again, the thank you for using amtrak. But it isn't showing the ticket information. My sighted wife could get to it by using the mouse button, but I can't get to that info. What the heck am I doing wrong? I used to be able to do it, but, now I can't. help please. Jim For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message.
Stephanie, I tried that, and so, I hit alt, and it said attachments sub menu. I hit the right arrow, and it said untitled attachments, and I didn't see sage all attachments. Jim -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Stephanie Koetje Sent: Tuesday, April 02, 2013 12:02 PM To: 'jaws-users-list@jaws-users.com' Subject: Re: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message. Hi Jim, Try going to the e-mail but don't open it. Just arrow to it on your Inbox folder. Then Press Alt. Down arrow to save attachments sub menu. Right arrow to open the sub menu, then down arrow to save all attachments. I always had a tough time figuring out how to just open without saving, so this always worked for me. Good luck. Stephanie Original Message- From: jim rawls [mailto:jazzpi...@ca.rr.com] Sent: Tuesday, April 02, 2013 11:55 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message. Hi all, I am running windows 7 with jaws 14. I have outlook 2007. I just purchased an amtrak ticket. There are two attachments in the email. One is a thank you for using amtrak message, and the other attachments are supposed to be my travel documents. When I click on that, it reads the message again, the thank you for using amtrak. But it isn't showing the ticket information. My sighted wife could get to it by using the mouse button, but I can't get to that info. What the heck am I doing wrong? I used to be able to do it, but, now I can't. help please. Jim For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message.
Stephanie, let me explain better about what I did. I went to the message in my in box. I hit alt, and arrowed to save attachments sub menu. I hit right arrow, and never saw an open sub menu at all. All I got was untitled attachment. Jim -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Stephanie Koetje Sent: Tuesday, April 02, 2013 12:02 PM To: 'jaws-users-list@jaws-users.com' Subject: Re: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message. Hi Jim, Try going to the e-mail but don't open it. Just arrow to it on your Inbox folder. Then Press Alt. Down arrow to save attachments sub menu. Right arrow to open the sub menu, then down arrow to save all attachments. I always had a tough time figuring out how to just open without saving, so this always worked for me. Good luck. Stephanie Original Message- From: jim rawls [mailto:jazzpi...@ca.rr.com] Sent: Tuesday, April 02, 2013 11:55 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message. Hi all, I am running windows 7 with jaws 14. I have outlook 2007. I just purchased an amtrak ticket. There are two attachments in the email. One is a thank you for using amtrak message, and the other attachments are supposed to be my travel documents. When I click on that, it reads the message again, the thank you for using amtrak. But it isn't showing the ticket information. My sighted wife could get to it by using the mouse button, but I can't get to that info. What the heck am I doing wrong? I used to be able to do it, but, now I can't. help please. Jim For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message.
H...weird. Did you press the down arrow after you heard untitled attachment? Stephanie Koetje | Administrative Support and Volunteer Coordinator | Northwest Center Foundation Northwest Center- People of All Abilities 7272 W Marginal Way S, Seattle, WA 98108 skoe...@nwcenter.org | office 206.378.6365 Facebook | Twitter | YouTube | Sign up for Our Newsletter | Our Stories -Original Message- From: jim rawls [mailto:jazzpi...@ca.rr.com] Sent: Tuesday, April 02, 2013 12:17 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message. Stephanie, I tried that, and so, I hit alt, and it said attachments sub menu. I hit the right arrow, and it said untitled attachments, and I didn't see sage all attachments. Jim -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Stephanie Koetje Sent: Tuesday, April 02, 2013 12:02 PM To: 'jaws-users-list@jaws-users.com' Subject: Re: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message. Hi Jim, Try going to the e-mail but don't open it. Just arrow to it on your Inbox folder. Then Press Alt. Down arrow to save attachments sub menu. Right arrow to open the sub menu, then down arrow to save all attachments. I always had a tough time figuring out how to just open without saving, so this always worked for me. Good luck. Stephanie Original Message- From: jim rawls [mailto:jazzpi...@ca.rr.com] Sent: Tuesday, April 02, 2013 11:55 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message. Hi all, I am running windows 7 with jaws 14. I have outlook 2007. I just purchased an amtrak ticket. There are two attachments in the email. One is a thank you for using amtrak message, and the other attachments are supposed to be my travel documents. When I click on that, it reads the message again, the thank you for using amtrak. But it isn't showing the ticket information. My sighted wife could get to it by using the mouse button, but I can't get to that info. What the heck am I doing wrong? I used to be able to do it, but, now I can't. help please. Jim For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message.
If you're unable to press the down arrow when you hear untitled attachment, try this: open the e-mail and press shift tab once. You should hear the word attachments. Press enter. Then arrow right. Each time you arrow right you should hear a new attachment. Press enter on each attachment to open them. I hope this helps/works. Stephanie Koetje | Administrative Support and Volunteer Coordinator | Northwest Center Foundation Northwest Center- People of All Abilities 7272 W Marginal Way S, Seattle, WA 98108 skoe...@nwcenter.org | office 206.378.6365 Facebook | Twitter | YouTube | Sign up for Our Newsletter | Our Stories -Original Message- From: jim rawls [mailto:jazzpi...@ca.rr.com] Sent: Tuesday, April 02, 2013 12:19 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message. Stephanie, let me explain better about what I did. I went to the message in my in box. I hit alt, and arrowed to save attachments sub menu. I hit right arrow, and never saw an open sub menu at all. All I got was untitled attachment. Jim -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Stephanie Koetje Sent: Tuesday, April 02, 2013 12:02 PM To: 'jaws-users-list@jaws-users.com' Subject: Re: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message. Hi Jim, Try going to the e-mail but don't open it. Just arrow to it on your Inbox folder. Then Press Alt. Down arrow to save attachments sub menu. Right arrow to open the sub menu, then down arrow to save all attachments. I always had a tough time figuring out how to just open without saving, so this always worked for me. Good luck. Stephanie Original Message- From: jim rawls [mailto:jazzpi...@ca.rr.com] Sent: Tuesday, April 02, 2013 11:55 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message. Hi all, I am running windows 7 with jaws 14. I have outlook 2007. I just purchased an amtrak ticket. There are two attachments in the email. One is a thank you for using amtrak message, and the other attachments are supposed to be my travel documents. When I click on that, it reads the message again, the thank you for using amtrak. But it isn't showing the ticket information. My sighted wife could get to it by using the mouse button, but I can't get to that info. What the heck am I doing wrong? I used to be able to do it, but, now I can't. help please. Jim For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message.
Yes I did. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Stephanie Koetje Sent: Tuesday, April 02, 2013 12:20 PM To: 'jaws-users-list@jaws-users.com' Subject: Re: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message. H...weird. Did you press the down arrow after you heard untitled attachment? Stephanie Koetje | Administrative Support and Volunteer Coordinator | Northwest Center Foundation Northwest Center- People of All Abilities 7272 W Marginal Way S, Seattle, WA 98108 skoe...@nwcenter.org | office 206.378.6365 Facebook | Twitter | YouTube | Sign up for Our Newsletter | Our Stories -Original Message- From: jim rawls [mailto:jazzpi...@ca.rr.com] Sent: Tuesday, April 02, 2013 12:17 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message. Stephanie, I tried that, and so, I hit alt, and it said attachments sub menu. I hit the right arrow, and it said untitled attachments, and I didn't see sage all attachments. Jim -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Stephanie Koetje Sent: Tuesday, April 02, 2013 12:02 PM To: 'jaws-users-list@jaws-users.com' Subject: Re: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message. Hi Jim, Try going to the e-mail but don't open it. Just arrow to it on your Inbox folder. Then Press Alt. Down arrow to save attachments sub menu. Right arrow to open the sub menu, then down arrow to save all attachments. I always had a tough time figuring out how to just open without saving, so this always worked for me. Good luck. Stephanie Original Message- From: jim rawls [mailto:jazzpi...@ca.rr.com] Sent: Tuesday, April 02, 2013 11:55 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Outlook 2007 isn't showing me all attachments in a message. Hi all, I am running windows 7 with jaws 14. I have outlook 2007. I just purchased an amtrak ticket. There are two attachments in the email. One is a thank you for using amtrak message, and the other attachments are supposed to be my travel documents. When I click on that, it reads the message again, the thank you for using amtrak. But it isn't showing the ticket information. My sighted wife could get to it by using the mouse button, but I can't get to that info. What the heck am I doing wrong? I used to be able to do it, but, now I can't. help please. Jim For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
