I wrote about the tables issue as well with JFW 18 and 2018. Jaws either
gets sluggish, pauses for a few seconds or crashes all together when
arrowing around the tables.
It's to the point where I simply unload Jaws and use NVDA in those emails.
VFO said they couldn't reproduce my problem
-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
Adrian Spratt
Sent: Saturday, March 17, 2018 12:15 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Two unsolved 2018 problems: Outlook 2016 email
readability and webpage stability
I've written and called VFO tech assistance about both these items. One is
that JAWS 2018 cannot handle complex emails in Outlook 2016. By "complex," I
mean ones that contain tables or are just very long. My workarounds are to
reopen the message in IE11 or unload 2018 and load either 17 or 18.
The other unfixed problem is that JAWS 2018 cannot maintain its location on
numerous webpages. When I switch away from a webpage and then return to it,
focus has wandered off somewhere else. this is true in both IE11 and
Firefox.
When I contacted VFO, I was told to change numerous settings. An obvious one
was making sure "smart navigation" is turned off, which it is. For email, I
also disabled the relevant table settings in JAWS quick settings. Other
settings changes the VFO rep strongly recommended were ones I want to keep
as they are. Besides, JAWS 17 and 18 read these messages fine without all
this meddling.
JAWS 2018 has some advantages. For example, I like the automatic OCR option
when a PDF file is determined to be "blank." Also, JAWS 18 sometimes detects
edit fields that JAWS 18 doesn't. As a result, I'm constantly switching
between versions. Not only is this distracting and time-consuming, it also
means that changes I make, such as to the JAWS dictionary, don't carry over.
If any other JAWS users are encountering either or both of these problems,
please alert VFO. Maybe they'll take them seriously if they receive a number
of complaints.
Oh, by the way, a predictable thing happened when I called. Every email
message I tried to use as a demonstration read fine. I also couldn't find a
webpage where JAWS lost its place. But I'm not imagining things.
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