Re: [JAWS-Users] can not open a pdf with jaws
not how the infrastructure is built here, supervisor is the first step that actually can do anything other than give pat tried and true answers to folks or run small light fixit procedures. and climbing the corporate ladder hunting satisfaction works quite well for me, I rarely have more than one instance of a trouble due to my methods of finding an answer, course I also have a lot of changing supervisors but that works well usually, grins! inthane -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Angelo DeMarsico Sent: Thursday, March 21, 2013 4:18 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] can not open a pdf with jaws any Banks have a customer Ombudsman: start there and avoid the up-the-hierarchy loss of time.Angelo -Original Message- From: inthaneelf Sent: Thursday, March 21, 2013 1:01 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] can not open a pdf with jaws ah, then the cure would be to get a hold of the banks internet customer service personnel and inform them of the anti-accessibility of the method of there pdf documents (probably if you mention several times that your blind, and work your way up to the supervisor you will actually be able to get something done about it, supervisors should realize that they don't want accessibility troubles for there customers) HTH, inthane -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of David Ferrin Sent: Wednesday, March 20, 2013 1:22 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] can not open a pdf with jaws I had the same issue with my bank, the reason was the author set security settings in the creation of the file which disables all access technology unfortunately. Fortunately I can still do online banking quite easily so life goes on. David Ferrin Always be yourself because the people that matter don't mind, and the ones that mind don't matter. - Original Message - From: Lenny McHugh lmch...@verizon.net To: JFW List jaws-users-list@jaws-users.com Sent: Wednesday, March 20, 2013 11:02 AM Subject: [JAWS-Users] can not open a pdf with jaws I am using the latest jaws with win 7 hp 32 bit. I have an e-statement. When I try to open the pdf file nothing happens and it goes back to the email positioned on the file. If I take jaws out the pdf file opens. It is a spottalk statement. --- Please visit my home page, it is motivational, educational, inspirational with a touch of humor. There is also a very extensive resource list for the blind. http://www.LennyMcHugh.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] can not open a pdf with jaws
any Banks have a customer Ombudsman: start there and avoid the up-the-hierarchy loss of time.Angelo -Original Message- From: inthaneelf Sent: Thursday, March 21, 2013 1:01 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] can not open a pdf with jaws ah, then the cure would be to get a hold of the banks internet customer service personnel and inform them of the anti-accessibility of the method of there pdf documents (probably if you mention several times that your blind, and work your way up to the supervisor you will actually be able to get something done about it, supervisors should realize that they don't want accessibility troubles for there customers) HTH, inthane -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of David Ferrin Sent: Wednesday, March 20, 2013 1:22 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] can not open a pdf with jaws I had the same issue with my bank, the reason was the author set security settings in the creation of the file which disables all access technology unfortunately. Fortunately I can still do online banking quite easily so life goes on. David Ferrin Always be yourself because the people that matter don't mind, and the ones that mind don't matter. - Original Message - From: Lenny McHugh lmch...@verizon.net To: JFW List jaws-users-list@jaws-users.com Sent: Wednesday, March 20, 2013 11:02 AM Subject: [JAWS-Users] can not open a pdf with jaws I am using the latest jaws with win 7 hp 32 bit. I have an e-statement. When I try to open the pdf file nothing happens and it goes back to the email positioned on the file. If I take jaws out the pdf file opens. It is a spottalk statement. --- Please visit my home page, it is motivational, educational, inspirational with a touch of humor. There is also a very extensive resource list for the blind. http://www.LennyMcHugh.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
[JAWS-Users] can not open a pdf with jaws
I am using the latest jaws with win 7 hp 32 bit. I have an e-statement. When I try to open the pdf file nothing happens and it goes back to the email positioned on the file. If I take jaws out the pdf file opens. It is a spottalk statement. --- Please visit my home page, it is motivational, educational, inspirational with a touch of humor. There is also a very extensive resource list for the blind. http://www.LennyMcHugh.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] can not open a pdf with jaws
I had the same issue with my bank, the reason was the author set security settings in the creation of the file which disables all access technology unfortunately. Fortunately I can still do online banking quite easily so life goes on. David Ferrin Always be yourself because the people that matter don't mind, and the ones that mind don't matter. - Original Message - From: Lenny McHugh lmch...@verizon.net To: JFW List jaws-users-list@jaws-users.com Sent: Wednesday, March 20, 2013 11:02 AM Subject: [JAWS-Users] can not open a pdf with jaws I am using the latest jaws with win 7 hp 32 bit. I have an e-statement. When I try to open the pdf file nothing happens and it goes back to the email positioned on the file. If I take jaws out the pdf file opens. It is a spottalk statement. --- Please visit my home page, it is motivational, educational, inspirational with a touch of humor. There is also a very extensive resource list for the blind. http://www.LennyMcHugh.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] can not open a pdf with jaws
I just contacted them and they have not made any changes to their e statements. I did get a work around. Before I enter on the file to open Iterminated jaws. Hit enter then launched jaws again and was able to continue and read the file. -Original Message- From: David Ferrin Sent: Wednesday, March 20, 2013 4:22 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] can not open a pdf with jaws I had the same issue with my bank, the reason was the author set security settings in the creation of the file which disables all access technology unfortunately. Fortunately I can still do online banking quite easily so life goes on. David Ferrin Always be yourself because the people that matter don't mind, and the ones that mind don't matter. - Original Message - From: Lenny McHugh lmch...@verizon.net To: JFW List jaws-users-list@jaws-users.com Sent: Wednesday, March 20, 2013 11:02 AM Subject: [JAWS-Users] can not open a pdf with jaws I am using the latest jaws with win 7 hp 32 bit. I have an e-statement. When I try to open the pdf file nothing happens and it goes back to the email positioned on the file. If I take jaws out the pdf file opens. It is a spottalk statement. --- Please visit my home page, it is motivational, educational, inspirational with a touch of humor. There is also a very extensive resource list for the blind. http://www.LennyMcHugh.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] can not open a pdf with jaws
ah, then the cure would be to get a hold of the banks internet customer service personnel and inform them of the anti-accessibility of the method of there pdf documents (probably if you mention several times that your blind, and work your way up to the supervisor you will actually be able to get something done about it, supervisors should realize that they don't want accessibility troubles for there customers) HTH, inthane -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of David Ferrin Sent: Wednesday, March 20, 2013 1:22 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] can not open a pdf with jaws I had the same issue with my bank, the reason was the author set security settings in the creation of the file which disables all access technology unfortunately. Fortunately I can still do online banking quite easily so life goes on. David Ferrin Always be yourself because the people that matter don't mind, and the ones that mind don't matter. - Original Message - From: Lenny McHugh lmch...@verizon.net To: JFW List jaws-users-list@jaws-users.com Sent: Wednesday, March 20, 2013 11:02 AM Subject: [JAWS-Users] can not open a pdf with jaws I am using the latest jaws with win 7 hp 32 bit. I have an e-statement. When I try to open the pdf file nothing happens and it goes back to the email positioned on the file. If I take jaws out the pdf file opens. It is a spottalk statement. --- Please visit my home page, it is motivational, educational, inspirational with a touch of humor. There is also a very extensive resource list for the blind. http://www.LennyMcHugh.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
