[JAWS-Users] problem with JAWS 12 not reading in Word

2011-12-21 Thread Susan Wojtecki
Good morning everyone,
I'm pretty new to Office 2007, JAWS 12 and Windows 7, so hope yall
will be patient with me. i'm not used to working in print view and am
finding that with the above configuration JAWS will not read when I
navigate by word or character, though reading by line or larger units
seems to work. To clarify, I cannot read by word or character except
with the JAWS cursor and it does not seem to be tracking the PC cursor
fully accurately. Sometimes the PC cursor works when reading in
selection mode but not always. I have tried changing font and point
settings but am not sure if they are working or if JAWS is reporting
them correctly, so maybe step by step help with this would be good. By
the way, the above is occurring both with and without the virtual
ribbon enabled and i'm still trying to master the ribbon either way,
so you can see my frustration. Any help with this or general tips to
deal with Office 2007 much appreciated so I can actually learn this
thing. Tia.

Susan

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Re: [JAWS-Users] problem with JAWS 12 not reading in Word

2011-12-21 Thread Ann Byrne
This is probably a JAWS thing.  Did you upgrade JAWS using the help 
menu?   If so, downloading/re-installing from FS should fix the 
problem.  When I upgraded using the help menu, neither Word nor 
Internet Explorer would work properly.  It was a real trick to locate 
the files to download JAWS.


But it did fix everything nicely.

Good luck!


At 10:20 AM 12/21/2011, you wrote:

Good morning everyone,
I'm pretty new to Office 2007, JAWS 12 and Windows 7, so hope yall
will be patient with me. i'm not used to working in print view and am
finding that with the above configuration JAWS will not read when I
navigate by word or character, though reading by line or larger units
seems to work. To clarify, I cannot read by word or character except
with the JAWS cursor and it does not seem to be tracking the PC cursor
fully accurately. Sometimes the PC cursor works when reading in
selection mode but not always. I have tried changing font and point
settings but am not sure if they are working or if JAWS is reporting
them correctly, so maybe step by step help with this would be good. By
the way, the above is occurring both with and without the virtual
ribbon enabled and i'm still trying to master the ribbon either way,
so you can see my frustration. Any help with this or general tips to
deal with Office 2007 much appreciated so I can actually learn this
thing. Tia.

Susan

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/